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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
4d
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A well-established tourism company requires a Food & Beverage Manager.
Qualifications:
• Diploma in Hotel Management
• Accounting qualification beneficial
Requirements and Experience:
• Ability to manage and motivate staff
• Ability to deal with problems occurring on a day to day basis
• Ability to deal with emergencies
• Excellent knowledge of food preparation and terminology
• 5-10 Years’ experience as a Food and Beverage Manager at a Hotel or 4 star Lodge
• Willing to relocate to the Klein Karoo area, this is a live in position
Responsibility:• Hosting of guests
• Commitment to delivering high level of customer services
• Manage and maintain service equipment
• Stock costing and stock taking
• Strong staff management
• Achieving service excellence
• Ensure that the company and statutory hygiene standards are maintained
• Ensure that F&B Budget targets are met
• Flexibility on shifts
• Team work
Salary: RMarket Related
4d
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
4d
Ads in other locations
1
Key Responsibilities:
Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentWow existing and potential clients with first-hand knowledge of African properties and destinationsPrepare attractive quotations and itineraries that complement individual client expectations and budgetsEffectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)Collect client payments - ka-ching! - And approve supplier invoices for paymentProvide customer support before, during and after travel - ensuring that current customers remain satisfiedMeet and exceed monthly and quarterly sales targets set by the companys Sales Managers
Requirements:
Excellent communication skillsMust have experience in African travel experts who fit the following profile:3+ years of experience in a sales role for an African inbound tour operatorIn-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana,Mozambique, Zimbabwe, etcExperience selling other regions of Africa and Madagascar would be a plus!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTcxOTkzNjE2P3NvdXJjZT1ndW10cmVl&jid=1303212&xid=2171993616
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Company based in JHB
Position - Senior Back Office Engineer
Salary Range – R45 000 – R50 000
Must be prepared to travel to lodges on occasion.
Start Date: ASAP
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (AT LEAST 5 YEARS)
Designing, implementing and maintain complex IT systems.
Experience administering Virtualisation technologies (VMWare preferred).
Experience supporting MS 365 environments.
Enterprise Security Services (Endpoint, Server protection).
Experience implementing and supporting Microsoft products including Active Directory, LDAP, Exchange, Remote Desktop Services, and IIS.
Messaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF).
Enterprise storage management (EMC, EqualLogic, iSCSI, LUN, Load balancing)
Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet), Firewalls.
Strong documentation and policy writing skills.
DESIRED EXPERIENCE & QUALIFICATION
VMWare certified, MCSE, CCNP, ITIL certified
Microsoft 365 certified, MS Azure, SharePoint
Project management experience
Experience with Disaster Recovery
Experience in administering cloud platforms
PERSONAL ATTRIBUTES:
Willingness to find valuable work and pursue positive outcomes without instruction
Able to work fast and accurate
Able to navigate complex challenges and implement strategic solutions
Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzA4NDE2NDU/c291cmNlPWd1bXRyZWU=&jid=1322400&xid=170841645
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Responsibilities
Acting as the first point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentBook hotel/lodge and logistic reservations, based consultant requirementsResponsible for travel request distribution to agentsSupporting Sales consultants with all administrative dutiesConclude on all aspects of the post confirmation of the bookingEnquiry warming (to be handed over to Senior Consultant)Sales Quotes as first point of contact to support Senior Sales ConsultantWork directly with Sales Managers to resolve client travel issuesCustomer service-related responsibilities from client and perform other office duties as assignedWork with external suppliers on a regular basis via telephone and email communications to ensure all aspects of booking from supplier end is resolvedWork with our rates team to resolve rates-related tasks and communicate with consultantsLog all required tickets relating to rates and productTimeous turnaround time (Sales Consultant request to be actioned within 24hrs)Ensure Concierge dashboard is updated and reporting done with sales managers
Requirements
Our ideal German Concierge Specialist will possess:
A National Senior Certificate/Matric1 year of experience in a Concierge or Sales Administrative Assistant roleThe successful candidate must be based in Cape Town.Fluent in speaking and writing in the German language.Great communication skillsWillingness and drive to learnExcellent problem-solving skills and the ability to think creatively and strategically.Ability to work in a fast-paced, deadline-driven environment
Not essential but advantageous:
Degree/Diploma in TourismExcellent interpersonal and communication skills, with the ability to build relationships and influence across the organisation.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTY4ODY0MTU4P3NvdXJjZT1ndW10cmVl&jid=1507625&xid=1568864158
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Inbound Sales Executive
Location: Johannesburg
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The Sales Executive will hold the responsibility for development of top line revenue for the company’s Southern and East African lodges. The focus will be on sales through Inbound and Retail channels to sell and promote our Southern and East African lodges. The sales executive reports into the Inbound Sales Manager and will work closely with the reservations team towards the ultimate goal of generating bed nights and revenues into the lodges within a narrowly defined operating framework.
KEY OUTPUTS
Understanding and full utilization of travel sales network
The Sales Executive will require an understanding of the travel sales network and the role the inbound market plays in a multi-channel business, including but not limited to:
Understand the complex relationships and buying patterns;Create and Implement sales plans to generate revenue and bed nights into the lodges within a narrowly defined operating framework;Identify prospective clients in the geographies of focus (Johannesburg and surrounds, Mpumalanga and Kwazulu Natal) and Botswana , with the ability to network with and develop these relationships where clients operate in the company’s targeted international markets;Represent the brand at a consultant and business level
Revenue Generation and Strategic Responsibilities
Sales developmentSales / Brand Representation
Develop a detailed understanding of the marketing drivers that drive revenueCreating and conducting presentationsConducting appropriate follow up
Finance
Achieve assigned revenue targets
Responsibilities
Input and execute the sales plan in Johannesburg, Mpumalanga, Kwazulu Natal and Botswana;Search for appropriate and pre-agreed sales leads and prospects;Assist in the development of marketing plans as neededEffectively...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDU1MjY4ODYxP3NvdXJjZT1ndW10cmVl&jid=1057614&xid=2055268861
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Camp Manager
Location: KZN
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose individuals very carefully – they are the strength and the future of this business.
KEY OUTPUTS
Prepare welcome and departure notes for guestsCheck guests in during the day and manage dietaries, children, or any other special requestsImplement and follow the BOPsHost guests during the day - meet them back from drive and assist with any request they haveEnsure that all products that come into contact with the guest are consistently of the correct standardCheck set ups for breakfast, lunch and dinnerMake sure the main area is always tidy and styled to the BOPsHost guests at meal times and ensure the smooth running of service from the kitchen and waitersWork closely with waiters and HODs to maintain a high service standardAssist in any other departments as and when requiredHost children’s activities at the lodgeProvide superior service and quality to guestsMust enjoy working with children and be creative when planning fun children’s activities
SKILLS REQUIRED
Communication skills - with guests and fellow staff membersStandard of your work must exceed the standard of the lodgeGood organisational abilityLateral thinking abilityInitiativeMust adhere to World Class Hospitality and Service StandardsProfessional, courteous, hospitable to guestsMust be able to cope under pressure to meet guests needsMust be able to lead people and correct things when neededHonest, have good integrity, proactive and driven person who has career ambitions
KNOWLEDGE REQUIRED
HospitalityEnvironmentThe surrounding communitiesThe countryCompany KnowledgeValid unendorsed SA driver’s license essential
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg0MDY0MDU1P3NvdXJjZT1ndW10cmVl&jid=1057612&xid=1484064055
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EAST AFRICA SALES SPECIALIST
Century City
R 35 K + US$ incentive
Join this leading international safari / lodge company and be responsible for sales and guest services for the international market. Responsibility:Handle all communication from initial enquiry, advising and consulting to find the best itinerary and guest service at pre/ during / post – travel.
5 years’ experience selling East Africa Safaris and clear criminal record is essential.
Fully COVID vaccinated preferred.
Only candidates with East Africa Safari experience will be considered.
Please quote ref: A2866
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R35 K + US$ incentiveJob Reference #: A2866Consultant Name: Angela Woolf
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Description
Our client in Cape Town has a vacancy for a dynamic Senior Corporate Consultant in Cape Town. You will be responsible for promoting and booking travel arrangements for corporate clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Responsibilities
Handle and oversee all travel arrangements (air, lodgings etc.) and operations.Provide advice on travel documents, insurance, etc.Ensure compliance in all aspects of travel procedures.Diagnose the clients specifications and wishes and suggest suitable travel packages or services.Supply travellers with pertinent information and useful travel/holiday materialHandle unforeseen problems and complaints.
Requirements
Minimum 5 years in corporate travel environmentTarget driven.Online proficiency and experienceWorking knowledge of Excel and other MS Office Applications - OutlookProficiency in Amadeus essentialQuicktravGood geographical knowledgeSound knowledge of fares and rules for both domestic and international travelAbility to meet deadlines, targets and attention to detail criticalGood communication skills and a team playerExcellent communication (oral and written) and negotiation skillsAn analytical mind with strong business acumenWell-organized and reliableExemplary sales skills and customer-oriented approachDemonstrable ability to handle crises.
Candidates with personal travel experience will be preferred
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzQyMDQzOTA4P3NvdXJjZT1ndW10cmVl&jid=1730402&xid=2342043908
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This hillside lodge, nestled within picturesque mountains, orchards and wildflowers needs to place a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career … a live in position
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Must be
Qualified, e.g. F&B certificate or Diploma in related field
Duties :
planning and managing F&B orders,staff management & trainingmaintaining and improving superb guest satisfactionfinance control
with the idea to maximize sales through customer satisfaction and hands on employee managementmaintain food cost,improve and maintain sales and profitability
stock control
managing the dining rooms, bars & buffet
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
We are looking for a young and dynamic F&B Assistant to assist the smooth running of our restaurants & eateries. You will primarily be responsible to oversee the service of our F&B to guests ( Maîtres d). This could be your start to a promising career …
Must have
Sound F&B, & /or Maîtres d’ exp
Strong planning, costing, ordering, stock control exp
Exp in a buzy environment
Will you be part of this superb team who delivers excellent service to our guest ...
Are you the one to fill this opportune position…? When can you start, next week maybe, or else maybe next of next week?
Soft skills
hold the typical hospitality charactergood people skills, team orientatedability to get along with colleagues
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTQ4OTk5MDMzP3NvdXJjZT1ndW10cmVl&jid=1578537&xid=2148999033
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Our client, a supplier of an international, well known and popular non-carbonated beverage, is currently looking for an experienced and dynamic Sales Representative based out of George or Mossel Bay.
The candidate must be in possession of a South African drivers license older than 2 years, be a self-starter, pro-active and motivated with ambition.
Package on offer :
R10,000 Basic5% on Gross Sales over R100 000-00Company VehicleCompany Cell + Work AirtimeCompany FuelR10 000-00 quarterly KPI Linked Bonus
Key Performance Areas:
The candidate will be required to develop new and existing business by focusing on customer channels to drive sales of entire product basket.Ensure that all effort has been made to sell all relevant products in the focused channels, achievement of defined sales targets within these channels.The focus will be on all major end users which include restaurants, lodges, forecourts, hotels, hospitals and canteens.The successful candidate must have the ability to develop new business, be target driven, must be willing to do cold calling and strong negotiation skills.Other :
Call on min 40 existing Customers per week (check-in via cell)Identify+ visit 5 potential new leads per weekProcess orders via cell to Headoffice in real timeExecute and maintain in-store merchandisingDaily Sales/Visit report emailed to H/OAttend 8am Friday Sales meeting (Teams meeting online)Execute 4 in-store or event activation’s per month
Knowledge and Skills:
The successful candidate will have a minimum of 3 years experience in FMCG industry, preferably Food and Food Service and End User.The candidate must have a further one year experience in Sales and Account acquisition.A degree or diploma in sales and
This position will based in George.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwMzM1Mjc0P3NvdXJjZT1ndW10cmVl&jid=1480905&xid=2430335274
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Our national hospitality client is looking for an Accountant to work remotely but be based in Cape Town.The successful candidate must have a tertiary Accounting Qualification and min 5-10 years experience. Full Pastel processing up to Trial Balance. This position requires for the Accountant to do the books for the entire portfolio of properties/resorts/lodges/guest houses.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1NzU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216871&xid=1109_85756
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Complaints Resolution Officer - Century City, Cape TownREF (JB1583)Ensure that all complaints lodged are resolved amicably and timeously, ensuring improved customer satisfaction.Educational Requirements:Grade 121 Year experience in call centre or similar roleMS office proficientDuties and Responsibilities:Customer complaints supportStudent complaints resolutionLiaises with internal departments to resolve student complaintsEnsure that complaints are processed within the required timeframesEnsure completion on high level complaintsAssist with student related projectsEnsures processes are effective and followedConflict managementGeneral administrative, daily, weekly and monthly reportingCustomer retention supportAdministrationAd Hoc duties
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3Mzk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178710&xid=1266_47396
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Want to run your Kitchen independently, look no further... Work & stay in a picturesque environment. This quaint hillside lodge, nestled within picturesque mountains, orchards and wildflowers needs a Senior Chef… Duties:Must have 8+ yrs exp as Head / Senior Chef Design menu‘sPrepare meals to produced quality culinary dishesAssign duties to staff, s.a. food preparation tasks, cleaning, stock take, etcSupervise kitchen staffEnsure kitchen is adequately staffedEnsure staff receive necessary trainingManage food and beverage supplies & purchases thereofBring your expertise and build your own staff to run your kitchen seamlessly Soft skills:Sound interpersonal-relationship skills,Confident of culinary expertise,Take pride in clean and clinical kitchen, Accommodation ava for Single or Couple (no kids)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUzNjE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196088&xid=1108_53614
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Location: In between Cape Town
and the lodge site in the Cederberg region at 2.5h from Cape Town
Are you a hospitality student
with a love for Cape Town, a taste for adventure, and a passion for
eco-friendly hospitality?
Join us in Cape Town for an
extraordinary journey as we develop Yamu, a Lifestyle Resort in the heart of
the pristine Cederberg region at 2.5h from Cape Town. We are seeking
enthusiastic interns who are eager to be part of a groundbreaking project in
one of the most breathtaking settings imaginable.
About Us:
Yamu is embarking on an exciting mission to create
a sustainable and eco-friendly haven in the untamed wilderness of the
Cederberg region.Our vision is to develop a lodge that harmonizes
with nature, preserving the environment while providing guests with an
exceptional and adventurous experience.
What You'll Experience:
Be part of the lodge's conceptualization and development
till its grand opening.Work alongside a diverse team of experts in Cape
Town and the lodge site by learning of sustainable architecture and
eco-tourism with all its attractions (beach club and recreational water resources,
retreat, and restaurant) Gain hands-on experience in the operation of an
eco-tented lodge.Contribute to the creation of a truly unique and
sustainable hospitality destination.
Qualifications:
Enrolled in a hospitality or hotel management
programme at a recognized university.A love for nature, mountain, water, and pristine
flora and fauna, along with a strong sense of adventure and ability to
thrive in a dynamic environment. Interest in learning about the prime tourist destinations
of Cape Town and the Cederberg.Passion for sustainability and a desire to learn
about eco-friendly construction and operations.Excellent problem-solving and teamwork skills.
How to Apply:
If you're ready to embark on a
once-in-a-lifetime adventure and gain invaluable experience in creating an
eco-tented lodge from scratch, please send your resume and a cover letter
expressing your enthusiasm for this unique opportunity to Mechthild Schunke (finance@yamu.co.za). Please include "Yamu
Internship Application" in the subject line.
10d
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The position of Jnr Accountant / Bookkeeper exists at a well-established medium sized firm of chartered accountants and registered auditors in Somerset West.
This position will report to the Managing Director and the main function of this position is to ensure that monthly accounting and statutory returns are submitted on time and to ensure that payrolls are accurate and on time.
*Processing and reconciliation of monthly accounting*
* Process source documents such as cashbook, debtors, and creditors
* Reconcile accounts and provide client monthly management reports
*Processing and reconciliation of monthly payrolls*
* Process all source documents for payroll and reconcile payrolls
* Provide clients with relevant monthly reports
* Make payroll related monthly payments (including statutory payments by agreed dates
*Administration and client relationship building*
* Correspond with clients via telephone or email and request and collate relevant documentation from clients
* Telephone support function to clients
* Be the main source of contact with clients and build and maintain client relationship through excellent service to clients
* Support and consult with clients and manage difficult customer queries and complaints.
*Tax functions*
* Statutory tax functions such as UIF, WCA registration
* Deregistration of VAT, PAYE
* Submission of returns for clients and dealing with all SARS queries pertaining to submission of returns
* Write letters to and lodge disputes with SARS
*Preparations of financial statements*
* Compile documents for audit review by reconciling all balance sheet items and gathering all supporting documentation
*Qualification*
* Grade 12 with Accountancy as a subject
* N6 Certificate in Financial management or National Diploma in Accountancy
*Knowledge and Experience*
* 1 – 2 years’ experience as a bookkeeper or Jnr Accountant
* The company will consider candidates that have just completed their qualification with no experience.
* Good knowledge of the Basic Conditions of Employment Act will be advantageous
* Accounting software experience will be advantageous
*Key Competencies*
* Must be good in organising of daily tasks
* Must be able to multi-task
* Must be able to delegate work
* Must have good English writing skills
* Must be highly organized
* Must be able to prioritize
* The ability to take ownership of work and meet deadlines.
* Excellent time management skills.
* Behaves in a respectful, honest, and ethical manner
* Keen attention to detail
*Qualification*
* Grade 12 with Accountancy as a subject
* N6 Certificate in Financial management or National Diploma in Accountancy
*Knowledge and Experience*
* 1 – 2 years’ experience as a bookkeeper or Jnr Accountant
* The company will consider candidates that have just completed their qualification with no experience.
* Good kno
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3NTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193800&xid=1555_27509
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Guest Relations Officer - Western CapeJob SummaryOur client is looking to employ two (2) Guest Relations Officers who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer will serve the needs of their guests and assist fellow colleagues of different departments if need be.Our client is looking to employ two (2) Guest Relations Officers who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer will serve the needs of their guests and assist fellow colleagues of different departments if need be.Location: Stellenbosch, Western CapeRequirements:Grade 122-3 years previous experienceMust be passionate about the hospitality industryMust have own vehicle with a valid driver’s license/reliable transportMust have previous experience in a 5* establishment (non-negotiable)Excellent interpersonal- & communication skills, written and verbal (in person and telephonic)Strong customer service orientation with excellent people skillsResponsibilities:Welcoming and showing around of guestsEnsuring that all guest information and rates are correctPass all relevant guest information on to various departments as requiredAssist guests with bookings, tours, and transfersArt tours as requiredCheck lodges for arrivalsLog maintenance concernsThorough handover with Night Audit & update whiteboard with all relevant informationEnsuring that all public areas are in order on-site inspectionResponsible for cash float & docketsAction wake-up callsPrinting of newspapers, day sheets, welcome letters, weather cards, etc.Admin related tasks, checking guests in, ensuring all guest details are correct, and ensuring the desk is tidyManaging all calls & guest concerns
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ0MTg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1163152&xid=1266_44184
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Job description Responsible for providing reservations and sales to the direct market both locally and internationally (excluding USA).Responsible for providing an efficient and personalised reservations and sales service to the direct market and the trade for Lekkerwater Beach Lodge which is a lodge located in South Africa. Responsible for yield management of Lekkerwater Beach Lodge.Formal education and experience required Minimum of a Matric certificateTertiary certificate in travel-related field desirableFive years relevant experience in a similar environment Skills and attributes Service orientated.Must have sense of urgency. An awareness of the impact of quick turnaround of quality responses.Ability to work fast and accurately.Good interpersonal skills and is able to handle confrontation.Sound commercial awareness and the ability to think out the box.Ability to multitask and work under pressure.Sales driven.Self-motivated.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg0MjRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1149308&xid=1320_8424
2y
1
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Want to run your Kitchen independently, look no further... Work & stay in a picturesque environment. This quaint hillside lodge, nestled within picturesque mountains, orchards and wildflowers needs a Senior Chef… Duties:Must have 8+ yrs exp as Head / Senior Chef Design menu‘sPrepare meals to produced quality culinary dishesAssign duties to staff, s.a. food preparation tasks, cleaning, stock take, etcSupervise kitchen staffEnsure kitchen is adequately staffedEnsure staff receive necessary trainingManage food and beverage supplies & purchases thereofBring your expertise and build your own staff to run your kitchen seamlessly Soft skills:Sound interpersonal-relationship skills,Confident of culinary expertise,Take pride in clean and clinical kitchen, Accommodation ava for Single or Couple (no kids)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY2OTg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242364&xid=1108_66986
2y
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