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Results for it software support in "it software support" in Jobs in Western Cape in Western Cape
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Description: User Support & HelpdeskProvide technical support to end users (hardware, software, and network-related issues)Log, track, and resolve support tickets within agreed SLA timeframesDiagnose and troubleshoot desktops, laptops, printers, and peripheral devicesProvide on-site and remote support to usersHardware & Software SupportInstall, configure, and maintain PCs, laptops, printers, and mobile devicesInstall, configure, and support operating systems (Windows / macOS)Install, update, and maintain standard business software and applicationsPerform routine system checks and preventative maintenanceNetwork & ConnectivityAssist with basic network support (LAN/WAN, Wi-Fi, cabling)Troubleshoot internet, email, and connectivity issuesAssist with router, switch, and firewall configuration (basic level)Systems & SecurityAssist with user account management (Active Directory, email accounts, permissions)Apply security updates, patches, and antivirus solutionsSupport backup procedures and data recovery processesAdhere to IT security policies and best practicesDocumentation & AdministrationMaintain accurate documentation of IT assets and configurationsUpdate user guides and technical documentationAssist with IT procurement and stock controlRequirements:Grade 12 (Matric)Relevant IT qualification or certification (A+, N+, IT Support, or similar)13 years experience in an IT support or helpdesk roleValid drivers licence (advantageous)Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1253078-Job-Search-01-19-2026-04-01-14-AM.asp?sid=gumtree
8d
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Job Requirements:This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer support.Must have senior certificate plus Tertiary education in information technology.Certifications like Vendor Certification (CCNA) or Comptia Network + beneficial.Own car and valid drivers license.Experience of Mikrotik Routerboards, LAN switches, Linux, Microsoft, Asterisk and MacOS.3+ years experience in technical support. Responsibilities:Work well in a team exercising strong interpersonal skills are priority.Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc.Provide expert support for Microsoft Office Suite and other Microsoft applications. Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates.Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues.Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured.Provide IT support for customers in the field.Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate with remote IT teams to ensure timely issue resolution.Offer immediate IT support to employees with walk-in requests, including hardware and software issues. Provide guidance and resolutions to IT-related inquiries from employees on-site.
https://www.jobplacements.com/Jobs/S/Support-Engineer-Junior-to-Senior-1253602-Job-Search-01-20-2026-04-10-07-AM.asp?sid=gumtree
7d
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Minimum of 3 years experience as a Systems Support Analyst, Application Support Analyst, or similar roleStrong SQL experience, including complex queries, joins, and data investigationProven ability to support enterprise systems and databasesFamiliarity with ticketing systems and incident management ritualsSharp analytical mind, calm under pressure, and excellent communication skillsIf you believe you have the skill, experience, and courage, submit your application.Only serious candidatesmuggles need not apply.Contact Chelsea Fisher on
https://www.jobplacements.com/Jobs/S/System-Support-Analyst-1253279-Job-Search-01-19-2026-10-13-56-AM.asp?sid=gumtree
8d
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Work Model: Office-based, Hybrid or Fully Remote (remote available after ±2 months of in-office training)A well-established technology solutions provider in the connectivity and ISP space is looking for bright, motivated Junior Software Engineers to join its engineering team. This opportunity is ideal for top-performing graduates from leading universities or engineers with up to 2 years of commercial software development experience.What the Role InvolvesDesigning and developing high-quality Java-based applications using modern frameworks and technologies.Learning how to engineer scalable, robust, and maintainable software using object-oriented principles and design patterns.Collaborating with experienced engineers in a supportive, fast-paced environment.Engaging with customer challenges and contributing to solutions that support large-scale internet connectivity services.Working across a diverse technology stack including business automation platforms, mobile applications, GIS mapping, network integration, hardware provisioning, and payment platforms.Required Technical SkillsGood understanding of Java programming language and syntax.Exposure to HTML, CSS, and JavaScript.Experience with SQL and relational database concepts and design.Exposure to Object Relational Mapping technologies (e.g. Hibernate, EJB3).Exposure to Java servlet containers (e.g. Tomcat, GlassFish, Jetty).Experience using Java IDEs such as Eclipse, IntelliJ, or NetBeans.Practical database exposure (e.g. MySQL, Oracle, MS SQL).Strong written and verbal communication skills in English.Advantageous / Nice-to-Have SkillsExposure to version control systems and the software development lifecycle in a team environment.Basic exposure to Linux environments.Understanding of Internet, LAN/WAN, and networking concepts.Exposure to basic business or accounting concepts.The Ideal PersonA strong academic performer with a degree from a reputable university.Curious, eager to learn, and excited by new technologies.Analytical, detail-oriented, and comfortable solving complex problems.Confident communicator with good interpersonal skills.Able to work independently while thriving in a team environment.Highly motivated, energetic
https://www.jobplacements.com/Jobs/J/Junior-Software-Engineer-Graduate-Hybrid-1253071-Job-Search-1-19-2026-6-26-08-AM.asp?sid=gumtree
8d
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