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Results for customer service specialist in "customer service specialist" in Jobs in Western Cape in Western Cape
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Data Specialist (POS25126)Based: Somerset WestSalary: R20 000.00 pm - R24 000.00 pm negotiable depending on experienceJob Purpose:The successful candidate will be responsible for managing the migration process of clients and ensuring the accurate and on-time upload of financial data.Requirements Managing customer migration projects. Creating and managing migration plans with clients. Managing data migrations with the take-on teams. Reporting on migration progress of all projects to the rest of the team. Using advanced technical skills and custom tools to efficiently manipulate and migrate client data into their software. Working directly with clients to effectively coordinate each migration project to completion. Monitoring all work for quality while troubleshooting and resolving errors as need be. Communicating process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the migration project stays on track. Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the system. Providing data clarification and training to onboarding customers.Experience and Knowledge of: Experience in data analysis and processing will be advantageous. Strong knowledge of advanced Excel and attention to detail is required. Proficiency in Microsoft Word, Outlook, and PowerPoint. Financial/accounting experience or background will be advantageous. Good general IT knowledge is required. Customer service/support experience will be advantageous. MySQL experience will be advantageous. Experience in administration management.Closing Date: 15 February 2025Please only submit CV if you meet ALL the requirements. Only shortlisted candidates will be contacted.
https://www.jobplacements.com/Jobs/D/Data-Specialist-1198336-Job-Search-6-27-2025-8-54-48-AM.asp?sid=gumtree
8mo
Job Placements
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Position Summary and Primary ObjectivesThe Junior Technical Specialist role is to provide a single point of contact for end users to receive support within the organizations computing environment.The Junior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; via telephone, email or remote support.Main Duties / Key AccountabilitiesAssist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.The position responsibility requires independent analyses, communication and problem solving.Work is performed with little supervision and requires initiative and judgment. To Progress/close incidents to satisfactory conclusion on the incident system.Works with vendor support contacts to resolve technical problems.Ensure Desktop computers interconnect seamlessly with diverse systems.Work with procurement staff to purchase hardware and software.Other Duties as required.Requirements:Qualifying Experience1-2 years experience with Windows 10, Windows 7/8 and MS Office 2003-2016.Experience supporting MacOSConfiguring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.Experience installing/uninstalling software, patches, updates on Desktops and Laptops.Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.Knowledge regarding, routers (logging into a router. basic configuration)Knowledge of anti-virus and virus removal.Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.Customer Service experience. Education and TrainingGrade 12A+N+MCITP/MCTS/MCSAOther IT related certifications may be presentedPersonal Attributes and Skills Required Ability to work without supervision.Good communication skillsShow Initiative.Ability to multi task.Good at problem solving.Customer Service / Customer relations.Ability to work in a team and support team members.Rise to the occasion when presented.Own car and valid drive
https://www.jobplacements.com/Jobs/J/Junior-Technical-Specialist-1265903-Job-Search-02-25-2026-04-00-43-AM.asp?sid=gumtree
5d
Job Placements
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Reservations and FOH Assistant | Cederberg | Luxurious RetreatWe are seeking a dedicated RESERVATIONS AND FOH ASSISTANT to become part of the vibrant team at this tranquil retreat, nestled in the heart of the breathtaking Cederberg Mountains.As ideal candidate you will have:MatricAt least 2 Years’ experience from Luxury Retreat or upmarket Lodge environmentPrior experience in APEX for PMS and Pluspoint for POS systems, will be an advantageFully bilingual in English and AfrikaansMust be able to work in a remote locationFamiliarity with international standards in hospitality and guest services will be an advantageExceptional ability to handle guest queries, complaints and requests is criticalEnsuring accurate bookings, reservations and customer information is essentialDuties and ResponsibilitiesManage reception deskOperate switchboard - answer and transfer callsProvide customer support for call-in enquiriesProvide information on activities/restaurant/sight-seeingHandle administrative enquiriesInvoicing and shop salesDaily cash upsLiaise with walk in customers, suppliers and service providersManage all bookingsEnsure all guests have signed the online waiver prior to arrival.Welcome guests and provide introductory briefingHandle guest accounts/check-in & Check-outManage the Curio shop including - purchases, sales, stock and pricing.Place orders for products when requiredManage filing of paperwork pertaining to petty cash, invoicing, deliveries, receipt of goods, stock inventory etc.Provide weekly feedback to General Manager Salary PackageR12 - 13 000, depending on experience and skillsAccommodation will be providedAll meals included3 weeks on, one week off rotationTransport costs will be for the candidates own accountStarting date: ASAP.We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job! www.recruitforafrica.com DisclaimerPersonal information received from applicants will only be processed for the purposes obtained as disclosed in our privacy policy. By applying for this job, you accept that we can process your personal information as specified and you agree to our privacy policy found on Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in place to ensure the confidentiality of this personal information.Recruit for Africa will only send emails from @recruitforafrica.com domain and will never ask job seekers to pay recruitment, visa or any travel fees into our account.
7d
VERIFIED
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KEY PERFORMANCE AREASBusiness DevelopmentMaintain the companys brand reputation and ethos in a professional manner at all times.Conduct an average of ten client calls per day, ensuring that a weekly call report is completed and submitted to the Sales Manager.Complete a client call planner and ensure it is repeated on a four-to-six-week cycle.Monitor sales performance and gross profit activities.Present and sell company products and services to existing and potential clients.Follow up on new leads and referrals generated through field activities.Provide product demonstrations to both new and existing clients.Identify and develop new business opportunities within existing accounts (upselling).Achieve agreed-upon sales targets.Customer Relationship ManagementComplete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager.Ensure that staff training is conducted for all clients, and that all related administrative tasks are completed (e.g. training registers, training certificates).Build and maintain relationships with all key client stakeholders (e.g. Buyers, General Managers, Chefs, Contract or Area Managers).Provide prompt and professional service and assistance at all times.Assist with customer deliveries when required due to unforeseen circumstances.Advise customers on the most suitable products and their efficient use.Manage account services through quality checks and ongoing follow-ups.Perform technical installations, repairs and maintenance of equipment when required.Apply the companys consultative sales approach by using hands-on service to enhance overall customer value.Provide after-hours emergency service to customers when required.Strengthen customer relationships through innovative products, demonstrations, regular service and ongoing training.Gain a thorough understanding of customer operations and develop tailored solutions as a specialist in advanced cleaning and sanitation processes.Communication and FeedbackAttend and actively participate in all sales meetings.Communicate information regarding competitor products, special account developments, and other relevant market intelligence to the Sales Manager.Assist in providing the Sales Manager with relevant service report data.Submit a weekly sales and technical report to the Sales Manager.Comply with Company Data and Communication Policies.Use prescribed templates where applicable.Meet all set and required deadlines.Administration ServicesSupport the Debtors Department by following up on outstanding p
https://www.jobplacements.com/Jobs/S/Sales-Representative-1264631-Job-Search-02-20-2026-04-37-39-AM.asp?sid=gumtree
10d
Job Placements
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Minimum Requirements:Matric (Grade 12)Minimum of 2 years relevant sales experience. (retail or related industry preferred)Valid Drivers License and own reliable vehicle.Proficiency in Microsoft Dynamics.Strong customer service and interpersonal skills.Excellent organisational skills and attention to detail.Roles and Responsibilities:Sales & Business DevelopmentIdentify and pursue new business opportunities.Maintain and grow relationships with existing clients.Present and promote products aligned with customer needs.Achieve and exceed sales targets.Order Management & Customer ServiceEnsure accurate processing of customer orders.Coordinate with internal teams to ensure timely delivery.Address customer queries and resolve issues efficiently.Administration & ReportingMaintain accurate sales records and customer data.Prepare quotations, sales reports, and forecasts.Ensure compliance with company policies and procedures.Closing Date:Submissions for this vacancy will close on 2 March 2026, however you will still have the opportunity to submit your CV for this position till 25 March 2026.Please Note:Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application unsuccessful. We are, however, recruitment specialists and will keep your details on our database for possible future opportunities.PoPI Act:Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.
https://www.jobplacements.com/Jobs/E/External-Sales-Consultant-1265020-Job-Search-02-23-2026-04-25-28-AM.asp?sid=gumtree
7d
Job Placements
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ResourcerJoin a fast-paced Property Services recruitment team focused on speed, accuracy and reliable delivery.Remote/Hybrid, R21k - R28kAbout Our ClientOur client is operating within the Property Services division and specialising in blue-collar recruitment across the property and maintenance sector. They work in a high-demand market where speed, accuracy and reliability are essential.The Role: ResourcerAs a Resourcer within the Property Services team, you will identify, engage and qualify skilled trades operatives for temporary and permanent assignments. The role exists to ensure client requirements are filled quickly and to a high standard in a high-volume, fast-moving environment. You will work closely with consultants to maintain strong candidate pipelines, ensure compliance accuracy and support urgent live vacancies.Key ResponsibilitiesDemonstrate experience in recruitment or a fast-paced customer-facing or sales environmentSource candidates through job boards, databases, referrals and social mediaConduct candidate screening calls and interviewsVerify right-to-work documentation and complete compliance checksBuild and maintain an active candidate poolManage availability, bookings and ongoing candidate communicationReactivate lapsed candidates and expand the networkSupport consultants with urgent live vacancies and ensure speed and quality of shortlistsAbout YouExperience in recruitment or a fast-paced customer-facing or sales backgroundStrong organisational skillsConfidence on the phoneAbility to multitask under pressureResilience and a proactive mindsetAttention to detail, particularly regarding complianceProperty recruitment experience preferred
https://www.jobplacements.com/Jobs/R/Resourcer-1267219-Job-Search-3-2-2026-6-28-59-AM.asp?sid=gumtree
3h
Job Placements
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Company DescriptionZero Debt is a leading debt solution provider in South Africa, specialising in Debt Review, Debt Counselling, and Debt Consolidation services. The company operates in full compliance with the National Credit Act and is registered with the National Credit Regulator (NCR). Zero Debt is dedicated to helping clients achieve financial stability through personalised solutions and expert guidance. For more details, visit www.zerodebt.co.za.Role DescriptionThis is an on-site, full-time role located in Bellville, Cape Town, for a Debt Review Administrator / Queries Clerk. Responsibilities include processing debt review applications and managing client queries accurately and efficiently. The candidate will be required to maintain a high level of customer service, ensure compliance with relevant regulations, and provide administrative support to the debt counselling team.QualificationsStrong understanding of Debt Review / Debt Counselling processesExperience in handling customer queries and providing excellent client supportAdministrative skills, including attention to detail, organisational ability, and proficiency in office softwareExcellent communication skills, both verbal and writtenProblem-solving capabilities and the ability to handle sensitive financial matters with confidentialityKnowledge of the National Credit Act and familiarity with NCR regulations are advantageousProven ability to work in a fast-paced, on-site work environmentWhat we offerMarket-related salary aligned with experience and role focusStable, Full-time position (Monday - Friday, Office hours)Structured workflows and clear processesOpportunity to grow within an established debt review companyStart Date: ImmediatelyInterested: Send a confidential CV to hr@zerodebt.co.za
6d
VERIFIED
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1
SOFT SERVICES ADMINISTRATOR (PROPERTY INDUSTRY)/CAPE TOWN CBD - The Services Administrator is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. Soft Services include:Cleaning and janitorial servicesHygiene servicesPest controlLandscaping and grounds maintenanceReception and front desk servicesWaste management (work closely with specialised in-house team)Qualifications and Skills:Proven experience in contract management and service delivery oversight.Strong organizational and multitasking skills.Highly proficient in Microsoft Office – excel, word, outlookExcellent communication, negotiation and analytical skills.Demonstrated experience in managing cross-functional teams.Strong technical background, with experience in managing service providers and field services.Experience in working closely with Procurement on contract alignment and supplier management.Ability to work independently and as part of a teamProficiency in facilities management software.Strong analytical and problem-solving abilities.Knowledge of health and safety regulations.Experience in budget management and cost control.Customer-focused with a commitment to service excellence.REQUIREMENTS:Contract and Service Performance:Ensure service providers meet performance standards as outlined in SLAs.Oversee contract compliance and performance adherence to service-level obligations.Handle contract renewals, modification and amendments.Focus on optimizing service delivery, driving improvements, and ensuring compliance across all contracts.Work closely with internal specialised teams, including Energy & Utilities and Procurement, to manage service interactions and ensure efficient coordination with the Facilities Management team.Implement strategies to enhance vendor relationships, focusing on continual performance improvement.Operational Oversight:Oversee daily operations of applicable services.Ensure services are delivered efficiently and effectively.Implement and monitor service improvement plans.Ensure all services comply with health and safety regulations and applicable industry standards.Maintain operational focus on key systems for all soft services, while coordinating with specialized in-house teams.Track KPIs to measure service performance and identify areas of improvement. Collaboration and
https://www.jobplacements.com/Jobs/S/SOFT-SERVICES-ADMINISTRATOR-PROPERTY-INDUSTRY-1264875-Job-Search-02-23-2026-01-00-15-AM.asp?sid=gumtree
7d
Job Placements
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1
Roles and Responsibilities Business Development & Sales GrowthSource and secure new business within targeted industries.Build and maintain strong, long-term client relationships.Conduct product presentations and recommend suitable solutions..Meet and surpass monthly and annual sales targetsClient Service & Order CoordinationAccurately capture and process customer orders.Liaise with internal departments to ensure on-time deliveries.Professionally handle customer enquiries and resolve concerns.Reporting & Administrative DutiesMaintain up-to-date client records and sales data.Compile quotations, track sales performance, and prepare forecasts.Adhere to company policies, procedures, and compliance standards.Closing Date:Submissions for this vacancy will close on 5 March 2026, however you will still have the opportunity to submit your CV for this position till 28 March 2026.Please Note:Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application unsuccessful. We are, however, recruitment specialists and will keep your details on our database for possible future opportunities.PoPI Act:Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.
https://www.jobplacements.com/Jobs/E/External-Sales-Consultant-1266380-Job-Search-02-26-2026-04-25-11-AM.asp?sid=gumtree
4d
Job Placements
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