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Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As an Telesales Consultant, your primary role is to drive revenue growth by effectively promoting and selling our products and services to other businesses. You will be responsible for developing and maintaining strong relationships with prospective and existing B2B clients, understanding their needs, and offering tailored solutions that align with their business objectives.
Responsibilities:
• Selling skills and people skills Basic admin
• Product skills and knowledge
• Build customer base and maintain good relations with clients
• Focus on specific market areas
• Closing sales, quoting and surveys
• Sales driven and ability to reach set targets
Requirements:
• 2 years sales experience, preferably in the Hygiene or Medical supply industry would be an advantage
• Must have 2 years Telesales experience
• Valid Drivers License
• Grade 12
• Tertiary qualification in Sales or Marketing would be an advantage
• High Energy Drive
• Target Driven
• Based in Witbank
• Extremely well groomed and well spoken
Hours: Will be from 8:00 to 16:30,no flexi arrangements
Salary: CTC of R12000 per Month plus Commission
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202668 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202668
10h
1
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HUMAN RESOURCE BUSINESS PARTNER
Introduction
A large manufacturing company located in Olifantsfontein is seeking an experienced and diligent Human Resource Director with at least 5 years’ experience working within the manufacturing, automotive or logistics sectors to assist in the management of the HR functions within the company.
Role Summary
Reporting to the Human Resources Director, the Human Resources Business Partner is accountable to provide HR functional support and expertise to align the Human Resources strategy and goals with the Company’s strategic business objectives and goals.
Education and Experience Required
Education
HR Diploma (essential)HR Degree (advantageous)
Experience
Minimum 5 years HR generalist experience in a manufacturing, automotive or FMCG environment.
Requirements / Skills / Characteristics:
Strong initiator, energetic and ability to manage change wellCode 08 Drivers LicenseOwn transport essentialSound knowledge of current labour legislation (LRA; BCEA; EE)Knowledge/experience of any Collective agreement is preferredAbility to multiple tasks effectivelyProficient in MS Word, Excel, Outlook.Highly professional and assertiveExcellent interpersonal skillsExcellent written and verbal communication skillsExcellent team playerMust be able to work independently and under pressureHigh level of integrity and confidentialityMust be able to travel to different sites (Vanderbijlpark, Alrode, Columbus & Newcastle)
Position Accountabilities:
Onboarding/Induction ProcessOrganizational development and talent managementRecruitment and selectionSkills Development & Employment EquityEmployee and Industrial RelationsPerformance ManagementRemuneration and BenefitsBBBEECorporate Culture and Employee WellnessHR AdministrationDemonstrate behaviors in line with the company’s core valuesEnsure full compliance of the group and local safety standards, policies and proceduresReport risks and opportunities for improvement related to duties
Position Responsibilities:
Assist the HR Manager with the implementation of all human resources strategies and objectivesRecruitment and selection of all positions (salaries and wages)Assist the HR Manager with the implementation of talent management, succession planning, I-Engage surveys, job grading, employee wellness initiat...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTMyMzA3MTI0P3NvdXJjZT1ndW10cmVl&jid=1258506&xid=3132307124
10h
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Head of Human Capital
Dept: Human Capital Department
Location: Hybrid working arrangement, located virtually and in office in Cape Town as required, i.e. 3 days at home and 2 days at the office per week
CORE PURPOSE OF THIS ROLE
To lead and direct the routine functions of the overall Human Capital Department and the HC team, through developing and maintaining a savvy Human Capital infrastructure that achieves the desired company culture and that delivers against the company’s strategic intent.
CORE ACCOUNTABILITIES
Participate with developing the company’s Human Capital Strategy and provide strategic HC leadership within the businessLead and inspire a great human capital teamDevelop, maintain and monitor a sound and savvy HC infrastructure, including developing and implementing company policies and practices, co-ordinating organisational structuring, overseeing the defining of roles and responsibilities, job evaluations, recruiting talent, benchmarking and administering pay & benefits, driving a high performance and effective individual and team culture, talent management, ensuring sound employee and industrial relations, procuring, implementing and monitoring HRIS systems and ensuring sound information is extracted, trended and reported to derive value and transformation for the business and the people in itEstablish and oversee human capital and payroll budgetEnsure the performance management philosophy and methodology are well designed, defined and executed so to drive a seamless performance management planning and review processDrive a high-performance culture through ensuring all professionals and leaders have relevant, clear and crisp transformational/ growth KPI’s that aligns directly with the company’s business imperativesWork with the corporate branding department to ensure effective execution of the employer of choice strategy with the required messaging across various channels and marketing collateral that is fit for purposeWork with Brand team to develop a sound internal communications plan and provide input into employee newsletters, surveys, polls, eventsLead employee relations and represent the company externally related to employment related litigationMonitor impact and sentiment across leader/ employee engagement channels and co-create with LOD Manager to ensure that the defined company culture remains in-tact among all internal stakeholdersEnsure all HC projects are managed effectively and that project campaigns are launched with innovation, drive and commitment while monitoring the achievement of the desired outcomesOversee Remuneration and Benefits benchmarking and formulate plans to remain best in classOversee payroll budgeting (including strategic a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODU2NjYxNTk2P3NvdXJjZT1ndW10cmVl&jid=1466232&xid=3856661596
10h
1
The purpose of the Client Experience Management Specialist is to ensure that clients have a seamless experience throughout their journey with the client.The role is focused on enhancing employee engagement and consistency in delivery through implementing new ways of work, identifying, and implementing process improvement and opportunities to continuously drive enhancement of the overall client experience within the orginisation.The role is critical in enhancing client satisfaction, improving business efficiency and delivering enhanced business success.Qualification Minimum qualification: relevant commercial or technical Degree or equivalent qualification.Knowledge Skills 5-8 years relevant experienceExperience working in project execution environment with tight deadlines.Can independently structure, analyse and synthesise data and findings with minimum coachingKnowledge of client journey mapping and process governance. Ability to work in a team environment and independently manage own workload.Change management skillStrong oral and written communication skillsEffective listeningDecision-making and consensus buildingCreative problem-solvingProject managementTime managementData analysis and presentationAble to move from ideas to action - implement improvement ideasAble to tailor communication to the audience and builds consensus through fact based discussionsAnalyzing client feedback, surveys, complaints, and operational data to identify client pain points, investigate root causes, collaborate in designing solutions and identify opportunities to enhance the client journey and create a consistent experience.Recommending strategies to improve client interactions across multiple touch points and channels based on insights gained from analysis.Collaborating with cross-functional teams, including Operations, Client Support and Growth, Corporate Affairs and Innovation and Continuous Improvement to align client experience efforts with business goals and objectives.Designing and implementing client service standards and guidelines.Apply a problem-solving mindset and coach team managers to improve results, identify root causes and identify solutions for implementation.Tailoring the client experience to individual preferences and needs by leveraging data and technology through customized process, product recommendations and communications, based on client behaviours and history.Proactive communication: Engaging with clients and teams proactively, providing timely and relevant information, and addressing their concerns or inquiries promptly.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjIzMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1788535&xid=1108_182232
10h
1
Overview:
The incumbent will be responsible for the execution and management of the organisation’s facilities management function in line with strategic mandate.The role focuses on strategy and governance, facilities management, contract management, budget management, customer/stakeholder management, monitoring and reporting, and building a professional team.The incumbent will therefore be responsible for overseeing the organisation’s Facilities Management portfolio which includes driving and managing functions relating to preventative property maintenance; adhoc property maintenance; internal infrastructure operations (water, electricity, etc.); installation and maintenance of fixtures; effective facilities management of organisational environment and immediate external environment and parameters; office premises cleaning, fumigation services and occupational health and safety services; procurement and contract management relating to security services; and interventions relating to emergency action response approval and associated repairs.The work of the incumbent shall thus entail overseeing and driving pre planning which includes assessment of the condition of facilities, determination of required works, costing and recommendations for inclusion of the same in budget processes, preparation of specifications for the required repairs & maintenance, monitoring of the performance of service providers and authorisation of payments.The incumbent will also be expected on annual basis to develop and ensure implementation of maintenance plans as well as reporting to the relevant structures.
Minimum Requirements:
Degree in Civil Engineering, Quantity Surveying , Architecture or Built EnvironmentRelevant post-graduate qualification OR professional registration / Pr Eng / Pr QS / Pr Arch.8+ years relevant experience of which 5 years should be in the built environment or facilities maintenance/management at middle management or senior consultancy level.An in-depth understanding of facilities management, advanced project and maintenance management, sound understanding of Health, Safety and Environmental legislation and its application to the built environment; as well as working with multi-disciplinary teams is a pre-requisite.
Key Performance Areas:
Strategy and Governance
Develop facilities management unit operational plans in line with the legislated requirements, and activities undertaken to ensure deliver...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE2NzU1MzU5P3NvdXJjZT1ndW10cmVl&jid=1716688&xid=3516755359
10h
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Plan and carry out research activity in designated industries and sectors. To ensure that an in-depth, ‘expert-like’ knowledge of target industries are maintained in terms of facilities services requirements, key contacts, current competitor activities, and industry related legislation / regulation and specialist needs in terms of the services offered by the company.To build and maintain a database of target clients in each sector, including a full profile of each client and to plan all selling and marketing activities to agreed budgets, sales volumes, values, and timescales as determined by managementRespond to and follow up sales enquiries by post, telephone, and personal visitsMaintain and develop existing and new customer base and revenue streams through on-going communication, liaison and ethical selling methodsBe able to monitor and report on their sales activities and performance and be able to provide relevant management reports as requiredCarry out other market research, competitor and customer surveys as directed by managementPlan and manage allocated business areas according to agreed sales & market development strategiesBuild long term, professional relationships with other company divisions and departments as necessary to perform duties, deliver optimal customer service and aid business and organisational developmentEnsure highest possible customer service standards are maintained at all timesAttend training as required and to recognise and develop relevant knowledge and skills as a result of critical self-analysis of development needs; Comply with company policies and procedures; Identify opportunities for group sales
Key Performance Indicators / Critical Success Factors
Increase in new business sales volumes; Consistent achievement of monthly and quarterly new business sales targetsEnsuring profit levels (GP%) are in line with required standards; Maximisation of group cross-selling potential
Minimum of 5 years’ experience in a sales environment, preferably cleaning
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzA0NDM0NTQ/c291cmNlPWd1bXRyZWU=&jid=568375&xid=530443454
10h
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Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply. A trusted and well established client of ours in The Middle East is seeking an experienced Field Safety Officer for one of the largest companies specializing in infrastructure in Saudi Arabia. The Filed Safety Officer will be involved in construction projects of various sizes, types and complexity and small, medium to multi-billion dollar mega size projects. Duties and Responsibilities: Assess and report contractor compliance with the companies Occupational Health, Safety, and Environmental requirements.Conduct preconstruction job explanation and kick-off meetings to explain construction execution safety requirements per contract scope.Track and analyze Key Performance Indicators for performance improvement opportunities.Develop and conduct safety training.Provide advice and consultation to department staff to assist them in maintaining a safe working environment in compliance with environmental/safety regulations, standards and practices.Identify and evaluate hazardous conditions and practices in the workplace. Undertake surveys to identify and evaluate occupational health, safety and environmental conditions.Conduct and coordinate on-site inspections to audit physical conditions and safe work practices.Perform construction site and/or area safety inspections of department facilities and operations.Perform job site safety compliance inspections, including hazard analyses and safe work procedures, and prepare written reports and recommendations.Develop controls for identified hazards.Coordinate the implementation of controls from results of hazard analyses.Measure and evaluate the effectiveness of the hazard control system, policies, and procedures and recommend changes that reflect improved opportunities to eliminate work place incidents and injuries.Prepare safety orientations, safety training and job site inspection procedures. Direct or assist in the development of specialized education and training materials. Conduct specialized safety and environmental training programs to communicate hazard control information. Requirements: Relevant 3 year degreeNEBOSCHOSHAC/SHE/SHEQ Accreditations are advantageous Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTQxNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1788595&xid=1108_181416
10h
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Group HR Manager required for a reputable Retail/Wholesale company based in Johannesburg, Gauteng
Requirements:
5 - 10 years HR Management within the retail/wholesale industryActive involvement in group Retail StoresRecruitment of key critical roles, admin & management level roles and Manco related roles at support office and storesOnboarding and induction processes of Management and Admin placementAbility to design and review of annual training matrix for entire businessAbility to set up and manage induction and settling in reviews of new starters
Responsibilities:
SOP drafting and Implementation, in line with operational requirements, risk assessments and ComplianceManagement of unemployed and disabled learnership programs, for skills development and EE requirementsProcessing of annual license fees and follow up of renewalsCulture and Climate Development with Analysis Surveys & Implemented Organizational Structure DesignsImplementation and management of people performance reviews and improvement plansEnsuring review of employee’s skills from PM reviews and implementing skills development processes
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjg3OTM5NDk2P3NvdXJjZT1ndW10cmVl&jid=1746512&xid=3287939496
10h
1
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Permanent – East London Head Office HR Manager required for wholesale company based in East London. You will be responsible for providing dedicated guidance and coaching to multiple managers and employees with specific focus on: HR fundamentals, talent acquisition, process training, and employee engagement, and communication, union relations.
Your role will also include:Support the delivery of HR programs and activities in a manner that promotes communication and involvement at all levels.High level HR administration, analytics and reporting.Ensure the quality, delivery and responsiveness of the HR department.Recruitment / Onboarding / Exits.Responsible for the entire Recruitment & Selection process of new staff members.Ensure applicable Approval to recruit documentation is received.Assist applicable management with the preparation of the internal/external advertisement.Support the plant training and development programme in relation to the skills development and on the job training.Drive plant communication process and support management team to improve employee morale.Drives Employee Survey actions, provide professional expertise for supervisors in creating and executing action plans.Coordinate BBBEE activities, including reporting and analytics.Represent the company at DRC (Dispute Resolution Centre) and CCMA.To assist with various HR Projects/surveys as and when required and all other tasks as assigned.
Requirements:Relevant degree/diploma with qualification in Human ResourcesAt least 5 years of industrial relations experienceAt least 5 years of generalist HR experienceExcellent understanding and working knowledge of the CCMA / Bargaining Council processesAbility to take full responsibility and accountability as per the scope of work
Please forward CV and ALL supporting documentation to, caree-lee@profilepersonnel.co.za.
Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQ4NzY5MjIwP3NvdXJjZT1ndW10cmVl&jid=1280946&xid=2848769220
10h
1
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Red Ember Recruitment is currently recruiting for Sage X3 Functional Consultant .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required
3+ years Sage X3 implementation and supportCompleted min 1 Sage X3 V12 implementation projectCertified Sage X3 Functional ConsultantGrade 12 or Matric EquivalentTertiary Certificate, Diploma or Degree in Computer Systems or equivalent desiredExperience as an ERP Implementation ConsultantImplementing Sage X3Understanding of ERP software implementation project life cycles & implementation methodologies.Solid understanding of basic accounting principles and dataConsulting background with a record of delivering complex technical solutions within defined timeframes and budgets.Strong business expertise, a keen understanding of business needs, and ability to ensure technical solutions, strategies, practices, and deliver business and customer value.Experience translating business requirements into solution specifications.Experience leading requirements definition and design sessions through the use of interviews, surveys, user workshops, product/prototype demos, etcSuccessful track record of delivering on agreed-upon business objectives and performance on key metrics.Ability to effectively document business and technical designs.Ability to effectively prioritize and execute tasks in a high-pressure environment.Experience working in a team-oriented, collaborative environment.Strong relationship and social skills with the ability to build and manage a strategic external industry network.Effective communicator - superb listener and communicator; able to assess a situation quickly to understand and exceed customer and team member needs.Customer-focused - with a sincere desire to help; calm under pressure and able to reassure customers that so that they remain our customer.Drive for results – has a bias for taking action; works with a sense of urgency to find solutions to problems.Collaborative - able to work independently and as part of a group; takes pleasure in providing a positive attitude to the team and a high level of service and quality to customers.
RESPONSIBILITIES:
Achieve high customer satisfaction.Plan, design, develop, and launch efficient information systems and oper...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTU1Mzg5MzYyP3NvdXJjZT1ndW10cmVl&jid=376958&xid=1555389362
10h
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Our client based in Bellville is seeking a skilled and experienced Network & CCTV Technician to join their team.The successful candidate will be responsible for installing, maintaining, and troubleshooting network infrastructure and CCTV systems.
Requirements
Matric
Certification in network or security-related fields (e.g., CCNA, CompTIA Network+, Security+, etc.)
Proven experience as a Network and CCTV Technician or similar role
Strong knowledge of networking principles and protocols
Proficiency in configuring and troubleshooting network equipment
Experience with CCTV systems
Excellent problem-solving skills and attention to detail
Ability to work independently and collaboratively in a team environment.
Excellent communication and customer service skills.
Valid drivers license and willingness to travel to client sites as needed.
Responsibilities
Install, configure, and maintain network infrastructure, including routers, switches, firewalls, and access points.
Set up and configure CCTV systems
Perform regular maintenance and updates on network and CCTV equipment to ensure optimal performance and security
Troubleshoot network and CCTV issues, diagnosing and resolving problems in a timely manner
Conduct site surveys and assessments to determine optimal placement of CCTV cameras and network equipment
Provide technical support and assistance to end-users as needed
Keep accurate records of installations, maintenance activities, and equipment inventory
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004570/H&source=gumtree
10h
1
Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As an Internal Business to Business (B2B) Sales Consultant, your primary role is to drive revenue growth by effectively promoting and selling our products and services to other businesses. You will be responsible for developing and maintaining strong relationships with prospective and existing B2B clients, understanding their needs, and offering tailored solutions that align with their business objectives.
Responsibilities:
• Selling skills and people skills Basic admin
• Product skills and knowledge
• Build customer base and maintain good relations with clients
• Focus on specific market areas
• Closing sales, quoting and surveys
• Sales driven and ability to reach set targets
Requirements:
• 5 years sales experience, preferably in the Hygiene or Medical supply industry would be an advantage
• Valid Drivers License
• Grade 12
• Tertiary qualification in Sales or Marketing would be an advantage
• High Energy Drive
• Target Driven
• Based in Sandton
• Extremely well groomed and well spoken
• Able to sell in Sandton Hub, dealing with Blue ship clients
Hours: Will be from 8:00 to 16:30,no flexi arrangements
Salary: CTC of R25k,providentd fund,100-120% commission on sales achieved with a target of R21k per month, quarterly and annual sales incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202665 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202665
11h
1
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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.
Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.
Responsibilities:
Organisation Design:
• Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
• Conduct job analysis and evaluations and development of job profiling
• Implement and maintain job grading system
• Create competency model Performance Appraisals and Management
• Identify performance targets and link with job profile
• Develop methods of measuring if performance management aligns with organisational goals
• Develop, review, and implement performance management policies and procedures
• Guide management on performance appraisal and management principles
• Assist management to create project timelines and deadlines Workforce and Succession Planning:
• Design and implementation of succession planning in line with companys talent management framework
• Guide management on succession and career development to ensure the sustainability of the business
• Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
• Develop, review, and implement succession planning policies and procedures
• Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
• Design and implement competency-based assessment and analyses
• Compile appropriate test batteries for different assessment purposes and according to competency requirements
• Obtain quotes from suppliers when required and consider costing when suggesting assessments
• Interpret results obtained from assessments and utilise information in an ethical manner
• Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
• Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness)
• Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
• Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
• Conflict Management within teams
• Design and implement leadership strategies in line with business obje...Job Reference #: 202621
11h
1
Minimum requirements:
Grade 122-3 years’ experience as a PABX TechnicianRelevant industry qualification (advantageous)Valid driver’s licenseAble to travel
Responsibilities:
Programming, installation and maintenance of PABX systemsConduct site survey before installationsTroubleshooting on PABXConfiguration of ADSL, VoIP, WIFI, 3G routersSet up of IP PBX VoIP networkSIP Trunks and VOIP installationsInstallations and troubleshooting of cabling infrastructureVoice Over IP network maintenanceConnectivity - Fiber, Microwave links and LTEData cabling and voice cablingConfiguration of voicemail , auto attendant , spnet , least cost routing(LCR) , ring plans as well as voice and data integrationVoice and Data integrationTroubleshooting in a networking infrastructureConduct fault finding analysisUpon completion of full installation, handover must be completed with the client/customerUp to date with H&S regulations and SOP’s (standard operating procedures)Communicate with customers to explain problems and procedures with the equipmentResponsible for all boot stock allocated to youTo ensure that the Service Coordinator is given accurate information relating to service calls and installationsTo complete all necessary paperwork relating to your job and to ensure that it is presented in an accurate manner and on time.
Competencies:
High standard of accuracy & proficiencyTimeous handing and completion of work and maintain minimal repeat call rateMust be able to handle stress within a highly pressurised environmentMust be able to work overtime and be on standby when requiredAbility to travel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTA1MzU4OTE/c291cmNlPWd1bXRyZWU=&jid=1519450&xid=690535891
11h
1
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Job Title: Internal Learning and Development FacilitatorPosition Overview: We are seeking a dynamic and experienced Internal Learning andDevelopment Facilitator to join our team. The successful candidate will be responsible fordesigning, delivering, and evaluating training programs tailored to the needs of ouremployees across various departments within the company. This role plays a vital part inenhancing the skills, knowledge, and performance of our workforce, ultimately contributing tothe achievement of organizational goals. The ideal candidate will hold relevant certificationsin learning and development methodologies.Key Responsibilities:1. Collaborate with HR to identify training needs and develop learning objectives alignedwith organizational goals.2. Design and deliver engaging and interactive training sessions, workshops, andseminars on a range of topics, including but not limited to leadership development, softskills, technical skills, and compliance training.3. Develop and customize training materials, resources, and assessments to meet thediverse learning styles and needs of employees.4. Utilize various instructional techniques and technologies to enhance learning outcomes,such as e-learning platforms, virtual classrooms, and multimedia resources.5. Evaluate the effectiveness of training programs through assessments, surveys, andfeedback mechanisms, and make necessary adjustments to improve content anddelivery methods.6. Stay updated on industry trends, best practices, and emerging technologies in learningand development to ensure training content remains current and relevant.7. Maintain accurate training records, track employee participation and progress, andgenerate reports for HR.8. Administer certification programs and professional development initiatives to supportemployee career growth and advancement opportunities.Qualifications and Skills:1. Proven experience as a Learning and Development Facilitator or Trainer, preferably inan internal training environment.2. Certification in learning and development methodologies such as Certified Professionalin Training Management (CPTM), or equivalent.3. Strong understanding of adult learning principles, instructional design theories, andtraining evaluation methods.4. Excellent presentation, communication, and interpersonal skills, with the ability toengage and motivate employees at all levels of the organization.5. Proficiency in using learning management systems (LMS), e-learning authoring tools,and other technology-enabled learning solutions.6. Ability to work independently and collaboratively in a fast-paced environment,managing multiple priorities and deadlines effectively.7. Analytical mindset and problem-solving skills to assess training needs, analyze data,and make data-driven decisions.8. Flexibility and adaptability to accommodate changing business needs, learnerpreferences, and emerging training trends.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjY2M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789725&xid=1108_182663
11h
1
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Overview:
An opportunity exists for a Services Manager, based in East London, within the Healthcare/Medical services sector. The successful candidate will be responsible for efficiently coordinating and managing the internal support services and external service providers within the environment to achieve company objectives of quality, growth and people. Services managed may include: Catering, Cleaning, Security, Garden, Hygiene, Pest Control, Medical and General Waste, Laundry and Coffee Shops.
Minimum requirements:
Relevant NQF7 tertiary qualification in Facilities Management, Business Management/Administration, Hospitality Management, Logistics Management, Supply Chain/Contracts Management, Project Management or related3+ years relevant experience managing outsourced/insourced Soft Services, Integrated Facilities Management and Bundled Soft Services3+ years’ experience managing large teamsKnowledge / exposure in Industrial Relations
Overview of responsibilities:
Effective management of external service providersEffective quality systems managementEffective financial managementEffective people management
Detailed responsibilities
Effective management of external service providers through:
Identifying, together with Group Procurement, applicable services and service providersReviewing SLA and in consultation with Group Procurement, document specific hospital requirements and ensure signature by relevant partiesDriving and monitoring conformance to SLA, identify gaps and implement corrective actionMaintaining productive relationships with service providers through regular meetingsEffective relationship building with internal and external stakeholdersParticipating actively, where necessary, on internal and external review meetings
Effective quality systems management through:
Ensuring customer satisfaction survey is conducted on a regular basis and ensure requirements/complaints are identified, investigated, acted upon and managed appropriatelyEnsuring external stakeholders conform to agreed quality standards and drive conformance to relevant health and safety legislation as it relates to area of responsibilityIdentifying alert and incident trends and drive corrective actionsEnsuring compliance to ISO 9001:2008 and ISO 1400:2004Preparing for and participat...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTQ4NDAyMTE/c291cmNlPWd1bXRyZWU=&jid=1559435&xid=194840211
11h
1
Department: ManufacturingReporting To: Manufacturing Director
Purpose of the Job:
To monitor and manage the energy efficiency of the organization by implementing conservation measures, monitor energy consumption, assess business decisions for sustainability and seek out opportunities for increasing energy efficiency.Develop and monitor improvement processes andperformance within their organization
Energy Management:• Develop and Implement Energy-Saving Strategies.• Implement energy-related cost-saving measures.• Calculate the budget, project energy savings, and identify the goals for each project.• Calculating current energy costs as well as the potential savings of upcoming projects.• Prepare budget reports and cost estimates.• Devise a strategy for reducing energy costs and environmental impact.• Coordinate Sustainability Programmes, including committees, ESG reporting and Sustainable Development Activities.• Ensure achievement and compliance with ISO 50001 certification.• Coordinate Management reviews for Energy Management Systems.• Coordinate energy committee and energy champions.• Develop a programme of energy-saving projects.• Maintain a register of energy-saving opportunities.• Keep abreast of potential energy and water saving products.• Collect and collate demand profile data from electricity suppliers and corresponding data for fuel consumption.• Conduct or arrange energy audits and surveys, performance tests and investigations.• Collate comparative data and yardstick figures for benchmarking purposes.• Participate in energy benchmarking groups.
Provide training on Energy Saving, Energy Management & Improving the Use of Energy & Resources for all plants.• Perform Energy Audits at various facilities for energy efficiencies.• Create and oversee the implementation of short and long-term projects and strategies that increase energy efficiency, reduce greenhouse gas emissions and minimize unnecessary consumption.• Carbon footprint reduction initiatives.• Help the Energy Team to identify progress and setbacks at each plant.• Provides technical analysis/review for energy projects and project risk assessment.• Identify and establish working relationships with all engineering departments to execute energy recommendations.• Member of Group sustainability working group
Continuous Improvement (CI):• Analyzing company processes and procedures.• Developing process enhancement strategies.• Establishing norms and standards of company performance.• Collaborating with other stakeholders to enhance productivity and staff satisfaction.• Communicating ideas and opinions to other members of management.• Training, m...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDE5NjAwODMyP3NvdXJjZT1ndW10cmVl&jid=1734294&xid=2019600832
11h
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The client experience management team focuses on the overall client experience by performing client surveys, analyzing client feedback, and operational data to identify client pain points, identifying and designing opportunities to improve the client journey and create an enhanced client experience.The team does this in collaboration with cross-functional teams including Strategic Business Units, Client Support and Growth, Strategy and Innovation and Corporate Affairs divisions, to align client experience efforts with business goals and objectives. Enhancement of the client experience includes:Analysis of behavioral data insights including embedding and establishing New Ways of Works (NWoW), currently through the Perform Plus tool. Analysing data across the value chain in order to identify blockages, analyzing client data (including survey and complaints) to identify pain points for clients;Leading problem-solving huddles to identify implementable solutions and ensuring effective implementation of solutions;Working with Continuous Improvement team to ensure effective end to end client journey mapping and management, clearly identifying touch points, pain points, opportunities for improvement and driving collaboration for optimal outcomes.Qualification Minimum qualification: relevant commercial or technical Honours Degree or equivalent qualification.Knowledge Skills 8-10 years relevant experienceExperience in implementing process improvement projects.Extensive knowledge of client journey mapping and process governance.Experience working in project execution environment with tight deadlines.Project managementData analysis and presentationAbility to work in a team environment and independently manage own workload.Strong oral and written communication skillsFacilitation and trainingDecision-making and consensus buildingConsulting and coachingLeadership and team developmentCreative problem-solvingResource planning, budgeting, and managementDisplays confidence; can defend own perspective and support it with dataConflict and change managementPragmatic and action-orientedAnalyzing client feedback, surveys, complaints, and operational data to identify client pain points, investigate root causes, collaborate in designing solutions and identify opportunities to enhance the client journey and create a consistent experience.Developing and implementing strategies to improve client interactions across multiple touchpoints and channels.Collaborating with cross-functional teams, including Operations, Client Support and Growth, Corporate Affairs and Innovation and Continuous Improvement to align client experience efforts with business goals and objectives.Designing and implementing client service standards and guidelines.Training and educating staff on client-centric approaches and best practices to drive a client-focused culture throughout the organization.Monitoring and measuring key performance indicators (KPIs) related to client satisfaction, retention, and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjIzM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789037&xid=1108_182233
11h
1
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The EUS Technician is responsible for the speedy resolution of Incidents and Service Requests with minimum come back, while providing an excellent customer experience. The EUS Technician will be responsible for performing onsite hardware, software and peripheral updates and repairs as part of agreement with their clients. The EUS Technician will be responsible for troubleshooting and repairs of computer systems and peripheral equipment located within their client environments. May include LAN installations, upgrades, and repairs. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Ensures that all work performed is adequately captured and updated on Autotask.
Responsibilities
Service Delivery:
Delivers quality work with few comebacks, good ticket admin and adherence to process. Closes tickets with enough focus on solution and root cause.Client centricity: Meets ticket survey ratio levels. Target: 5% of tickets closed receive survey responses where the average survey rating is greater than 90%.Consistently meet MTTR targets - Less than 3 hours to respond.Time logged: meets productivity expectations consistently of 6.5 hours logged per workday.Address user tickets regarding hardware, software, and networking.Walk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructionsConduct remote troubleshooting.Test alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnel.Follow up with clients to ensure their systems are functional.Report customer feedback and potential product requests.Help create technical documentation and manuals.
Teamwork:
Proactively shares knowledge within the team.Provides technical support and mentorship to the First Responder Team.Supports fellow team members to ensure the team succeeds collectively.
Personal:
Drives own personal, technical and career development.Conducts themselves professionally always.
Requirements
Matric qualificationMCSE/MCSA or equivalentMinimum 3 years’ experience in IT Customer Service environmentMinimum 3 years’ Infrastructure experience in an IT services companyIntermediate DC facilities.Intermediate Networking experience.Intermediate Microsoft Server infrastructure experience.Intermediate Exchange and Office 365 experience.Intermediate experience with Server Backup technologies.Intermedi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTA2MTE2NjMwP3NvdXJjZT1ndW10cmVl&jid=1700157&xid=2906116630
11h
1
A Private Hospital based in Cape Town is seeking to employ an Infection Control Coordinator Registered Nurse
The primary function of the successful candidate is to aid and assist hospital employees in the management of prevention, identification and control of infections in patients and staff as well as be responsible to plan, develop and implement an Infection Control Programme for the hospital using basic infection control standards.
Key work output an accountabilities :
Aid and assist all hospital employees in managing the prevention, identification and control of infections in patients and staffPlan, develop and implement an Infection Control Programme for the hospital using basic infection control standardsResponsible to the hospital management for reporting on a regular basis all infections in the hospitalReview of environmental hygiene, cleanliness, the care of linen and waste on a regular basis and document results for discussion with hospital management.Notify the Department of Health timeously of diseases where applicableEnsure an environment safe from infection for all hospital staffOrganize regular infection control committee meetings and document the proceedingsPlan and implement the procedure used to identify and investigate an outbreak of infection (either community or hospital acquired) using accepted infection control standardsImplement, when needed, isolation protocols that are effective and understandable to all hospital personnelMaintain an up to date infection control file that is available and accessible to all nursing and house-keeping staffMaintain written and acceptable protocols for infectious diseases including VHF, SARS, MeningitisTo make available all equipment needed for infectious diseasesRevise all policies, procedures and standards regularlyEnsure the provision of protective clothing for all staff and members of the public when neededSupply appropriate and reliable disinfectants, sterilant and monitoring equipment and ensure that nursing and other staff understand the use of these itemsEnsure that there is a written quality insurance programme for infection control after a base line survey and that evaluation and remedial measure are in placeActively participate as a member of a team to achieve goals.Include infection control as a topic in the hospital orientation programme at all levels and document attendance of trainingInclude infection control in in-service training programme based on a needs analysis and evaluate the training regularlyEnsure all nursing staff are familiar with the needle stick injury policyIntroduce a programme for the use of new products and equipment from an infection control viewpoint.Investigate and monitor all injuries on duty clai...
https://www.ditto.jobs/job/gumtree/3894660556?source=gumtree
11h
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