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Admin position available, must be completely fluent in English and Afrikaans please, the position is based in Edenvale at a medical practice. Training will be provided and experience is not essential but an advantage. Our current receptionist has been with the practice for 7 years. The position has growth potential into the practice manager. Patient care and respect is the utmost importance. Medical practice working hours are from 08:00 to 17:00 Monday to Friday and every alternate Saturday from 07:00 to 12:00 please kindly email you CV to edenvale121@gmail.comThe practice manager will contact you for an in person interview at the medical practice in Edenvale. Thank you for your application. Salary is competitive and will be starting at approximately R10k per month depending upon experience. The position is available immediately
16d
Edenvale
Results for receptionist jobs at in Jobs in South Africa
1
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Overview:
The purpose of this position is to tend to the administration of the financial planning services provided by the company. The company is well-established, and focuses on providing advice that will assist clients in reaching their financial goals. Their aim is to be a firm that focuses on making a difference in its clients lives.
Minimum requirements:
Senior Certificate - High School Matric (Grade 12)Valid SA Driver’s LicenseOwn Reliable Vehicle (essential)Experience within Financial Services Industry (highly advantageous)RE5 certificate (highly advantageous)
Responsibilities / Duties:
Responsible for the implementation of financial plans which will involve managing the transfer of investment capital, setting up new financial products, submitting claims and withdrawals etc.,Responsible for drafting and submitting investment and life assurance application forms,Assist clients with the signing of forms,Become knowledgeable about the financial assets and products that our clients utilise,Responsible for drafting of documents that capture the financial plans and proposals,Responsible for the upkeep of client financial product portfolio summaries – drafting, updating, and presenting at regular reviews,Must show good initiative and be willing to do necessary research for better understanding where necessary,Must be able to demonstrate good time management and be able to work under pressure, and show good organisation skills,Must timeously tend to all client queriesMust be proficient in Microsoft Word and Office and other related software.Answer phone calls when receptionist unavailable.Be courteous with all clients and try to develop a good relationship with clients.Photocopying, printing & binding of documents, when required,Filing & scanning, when required,Send quarterly reports, when required,Send clients’ tax certificates, when required.Doing errands minimum of once a week (groceries, document delivery etc.)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDIwOTcxODU5P3NvdXJjZT1ndW10cmVl&jid=1682022&xid=4020971859
7h
1
LetsLink Recruitment is assisting a Medical Doctor in private practice to employ a Receptionist/Administrator.
The doctor is a specialist Psychiatrist. The private practice is situated in a psychiatric clinic that is based in the Randburg area. The successful candidate will have dealings with both patients that are booked into the clinic and patients that are not. The successful candidate must have a good track record of being able to provide excellent patient care, good organisational skills, good attention to detail, be efficient and have excellent communication skills in both written and verbal English. The successful candidate must have 3 or more years of relevant experience.
Minimum requirements:
Matric (Grade 12) qualification essentialGood Verbal and written English language skills.Own transport is preferable.3 to 5 years relevant experience is essential.Good understanding of the clinical and medical environment in private practice.ICD 10 and CPT coding experience is essential.Healthbridge Medical Billing software experience is essential.Experience in working with medical aid companies.Work flexible hours especially in the case of an emergency.
Closing date: 7 February 2023
Salary range: Market related.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to vacancy (at sign) letslink. co. za or to contact Colleen on +27(0)110261907.
Please view our website: www.letslink. co. za
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate so and your information will be immediately destroyed in a secure manner.
https://www.ditto.jobs/job/gumtree/3282766811?source=gumtree
7h
1
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Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.
Qualifications/Experience
Minimum 3 years’ experience in a similar environmentMs wordOutlookExcelInternet/intranetAccpac (Sage 300) - advantageous
Reception Duties
Welcome and direct all visitors / deliveries.Provide excellent customer service.
Telephone system Duties
Answer and address incoming phone calls in a timely, professional and polite mannerClearly determine the purpose of the call and action as requiredDeal with queries and provide correct informationForward calls to appropriate person/sTake and deliver messages accurately and completely
Administrative duties
Filing and sequence checking invoices, delivery notes waybillsData capturingAssisting colleagues with administrative tasks.Performing ad-hoc administrative duties.
Building Municipal Matters
Coordinating refuse, flooding, street cleaning matters.
Snail Mail administration
Sort and distribute incoming mailPrepare outgoing mail for pick-up or courierOrganize courier deliveries
Stationery administration
Stock level monitoringOrdering and control of incoming and outgoing stationery
PERSON SPEC:
Personal presentation
Maintain a neat and well-groomed appearanceMaintain an attentive postureRespond professionally to visitors and callers
Company representation
Maintain confidentiality and show discretionAdhere to company policies and proceduresRepresent organization in an ethical and professional mannerMaintain a complete knowledge of organizational structure, personnel names and titlesRemain calm under pressure
Communication skills
Write well using correct grammar and spellingCommunicate verbally with confidence and clarityAsk effective questionsListen actively and respond with empathyFollow instructions properlyUnderstand and respond to non-verbal signals
Customer service orientation
Clarify customer needsProvide solutions and support to the customer using in-depth knowledge of company products and servicesDeal effectively with difficult customershttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NTk0NTAyP3NvdXJjZT1ndW10cmVl&jid=1613721&xid=3706594502
7h
1
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Receptionist- NON EE/AA
Epping
R5-8 000.00 – Room for growth
Speak English & Afrikaans - Non negotiable
We are looking for a receptionist to work within a marketing/Manufacturing environment. The successful candidate will be required to ensure that all customer queries are dealt with in an effective and efficient manner and provide a high level of service.
Responsibility:• Answering switchboard, screening calls, taking messages, and forwarding incoming phone calls.
• Receiving visitors at the front desk by greeting.
• Receiving mail/parcels and distributing them accordingly.
• Ensure reception area is tidy and presentable, with all necessary stationery and material.
• Manages orders emails (print, respond, keep register)
• Distribute orders to client liaison to process.
• Manage customer queries.
• Ordering of grocery and stationery for the office.
• Ensure all suppliers invoices are signed and scanned to relevant people.
• Filing
Requirements:
• Live close to office in Epping
• 2 years’ experience in a receptionist role/administration sales
Well presentable and well-spoken in English and Afrikaans
Salary: R7-8000.00Job Reference #: SHConsultant Name: Sam H.
7h
1
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Main Purpose
To provide manage the reception function as well as provide administrative support to the finance department.
Qualifications
Matric / Grade 12Microsoft Office (Email, Word, PowerPoint, Excel)Accounting Qualification (Advantageous)
Experience
2 years in a similar role
Role and responsibility
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.Schedule appointments and maintain and update appointment calendars.Prepare InvoicesReconciliationsPaymentsFile and maintain records.Administrative duties as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjM1MjU3NjM4P3NvdXJjZT1ndW10cmVl&jid=1371258&xid=2235257638
8h
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
8h
1
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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
8h
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
8h
1
QUALIFICATIONS AND EXPERIENCE:
• Grade 12 (Matric)
• Minimum of 2 - 4 years’ experience in administrative environment.• Strong Proficiency in relevant computer packages (MS Office) and software packages (MS Office)
Office Support:
• Maintain the reception area. Must always look professional.• Ensure the efficient and effective operation of the reception area.• Answer all incoming calls and direct caller’s inquiries to the relevant person.• Communicate detailed and accurate messages to staff members.• Receive and act as first point of contact for all contractors/customers/ tenants and assist with queries.• Hostess and welcome guests, directing them to appropriate boardroom.• Preparing boardrooms for tenants, clients, and team meetings.• Inform relevant staff of visitors’ arrival.• Offer refreshments to visitors.• Assist scheduled contractors with access to the building.• Manage communication to both retail and corporate tenants at the Marc.• Daily checks on the cleanliness of the precinct e.g. bathrooms, pick-up zones, smoking areas.• Keep and maintain a key register for all vacant shops and offices within the precinct.• Project a professional image of the company by:
o Delivering friendly and efficient service.o Ensuring calls are dealt with speedily.o Effectively answer or direct queries or enquiries.
• Assist the property management team with all administrative functions of the office.• Ensure all new tenants are sent flowers to welcome them to the Marc.• Update the internal telephone directory monthly.• Responsible for all other duties as assigned by management.
Administration of Precinct:
• Professionally and effectively, and in accordance with specific policies and procedures, administer and manage the facilities management services for the precinct in respect of:
o Processing of internal & external written and telephonic communicationso Logging calls for all reports handed in by the service providers or property management team.o Assist in managing invoice spreadsheets and ensure that contractor’s quotes and invoices have been forwarded for payment to the finance department.o Follow up on all outstanding invoices to ensure payment is made.o Assisting with the coordination of cleaningo Ensure enough cleaning staff, as per SLA is on site daily.o All equipment is available and fully functional.o Ensure security is on site, as per SLA.o Daily efficiency of the help desk.o Attend all Property Management Meetings, record and communicate minutes time...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTQ2NjM5NjUzP3NvdXJjZT1ndW10cmVl&jid=1627244&xid=2946639653
8h
1
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Our client is looking for a Receptionist to join their team in Benoni, be the first contact to their clients, manage the switchboard and assist with general administration duties.
Min Requirements:
MatricDriver’s licenceEnglish and Afrikaans speaking
Skills And Experience
No experience neededExcellent typing skillsComputer literate (MS Office)Ability to work under pressureDeadline Driven
Responsibilities:
SwitchboardReceptionGeneral AdministrationBooking aircon services and repairsCellphone contractsGeneral AdminManage IT with Outsourced IT companyManage office driverOrdering of monthly groceriesStationery control
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTA3ODM0NTMwP3NvdXJjZT1ndW10cmVl&jid=1180679&xid=3107834530
8h
1
SavedSave
Requirements:
1 - 2 years valid reception experienceMust have experience working on a large switchboard with multiple extensions.1 - 2 years administration experienceMust have Grade 12 or matric
Non Negotiable Requirements:
Available ImmediatelyWilling and open to one-day assignmentsPassionate about being the face of a companyOpen to working at more than one client
Competencies:
PunctualReliableDedicatedCommitted
Areas:
Northern SuburbsCBDSouthern Suburbs
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDE2NTQyNDQ5P3NvdXJjZT1ndW10cmVl&jid=1559013&xid=4016542449
8h
1
SavedSave
Requirements:
1 - 2 years valid reception experienceMust have experience working on a large switchboard with multiple extensions.1 - 2 years administration experienceMust have Grade 12 or matric
Non Negotiable Requirements:
Available ImmediatelyWilling and open to one-day assignmentsPassionate about being the face of a companyOpen to working at more than one client
Competencies:
PunctualReliableDedicatedCommitted
Areas:
Northern SuburbsCBDSouthern Suburbs
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjY5MzM5NDE2P3NvdXJjZT1ndW10cmVl&jid=1510125&xid=1269339416
8h
1
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Our client based in the Northern Suburbs is looking for a Retail Administrator to join their team.
Desired Experience & Qualification
•Matric
•3 + years processing/office duties etc.
•Sage Pastel.
•Excellent verbal and written communication.
•Intermediate level of experience in Microsoft Office, specifically Excel.
•Previous experience in the fuel industry can be an advantage.
Duties & Responsibilities:
•Daily reconciliation of retail site diesel.
•Efficient handling of queries relating to diesel reconciliation - follow through and finalizing queries.
•Balancing daily shift reports from 4 cashiers.
•Monthly reporting on retail site.
•Managing queries from customers.
•Efficient management, follow up and reporting on outstanding debtors.
•Strict/confidential handling of cash.
•Adjusting customer prices on a monthly and ad hoc basis.
•Assisting receptionist with switchboard.
•Manage Smart Fuel system to agree to Pastel (imports etc.).
•Manage and attend to all office queries/telephone/printer etc. issues and handle timeously.
•Adhoc tasks.
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
natasha@personastaff.co.za
8h
1
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Our client in the medical sector based in Port Elizabeth, is looking to employ a Medical Receptionist. This is a contract position. (3 months)
An awesome career opportunity awaits.
Requirements:
Excellent computer skills.MedEDI (diary) and Practice Perfect experience would be preferable but not essential (can be trained), proficient in Word, with some typing skills.Friendly, polite, welcoming, and efficient to all patients.Reliable, efficient, responsible, and organized, with good interpersonal and organizational skills.This person must be an all-rounder who is patient focused and always willing to go the extra mile for the patients and the Doctor and to help wherever needed in the practice.Capable and trustworthy.
Responsibilities:
Ensure a friendly experience for every patient from when the phone is answered on scheduling appointments to after the patient has left the rooms.The booking of appointments and the receiving of patients into the rooms are done in a friendly but efficient manner.The Administrator works as the Doctors’ right hand in ensuring that every patient’s experience is positive and all the behind-the-scenes doctor and patient administration is done in a courteous and efficient way, sticking to practice guidelines.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTY2ODYzMDg0P3NvdXJjZT1ndW10cmVl&jid=1484488&xid=2966863084
8h
1
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Job Description/Duties:
· Greet clients as soon as they arrive and connect them with the appropriate party.
· Answer the phone in a timely manner and direct calls to the correct department.
· Take and pass detailed messages to all parties.
· Create and manage both digital and hardcopy filing for the Company.
· Copy, file and maintain paper or electronic documents and records.
· Keep stock of and order Stationery and General office stock.
· Assisting all the teams with Adhoc administration task.
· Assisting the Managing Director with Adhoc tasks.
Experience:
· General Office experience (Excel, Word, PowerPoint, Outlook, Internet)
· Minimum 2 years working experience in similar role. (advantage)
Key Attributes Required:
· Excellent verbal and written communication skills
· Possess planning and time management ability
· Cope under pressure
· A positive attitude and strong work ethic
· Customer Service orientated
· Professional
· Adaptable
· Accuracy and Attention to Details
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDYyMzIzMzk0P3NvdXJjZT1ndW10cmVl&jid=1308382&xid=3062323394
8h
1
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One of our impressive facilities is looking to place a Receptionists/ (Reservations) to be 1st line of contact for their guests. You will be responsible to manage the Reservations and Reception area of our property
Must have:
Min 6 mnths+ exp as a Reservation/ Reception within a hospitality environment
Must have guest relationships exp
Duties:
Manage reception - areaAssist with reservations
Determine rooms are available.Verify paymentsAssign rooms and respond to guests with emailsChecking guests in- & - out.Administration
Accommodation is provided
This position needs to be filled ASAP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzA1MDMyMDA5P3NvdXJjZT1ndW10cmVl&jid=1578535&xid=2305032009
8h
1
Receptionist (Office support/ minutes typing)
As the face of our company, the receptionist will set the tone for your clients’ first impressions.
Minimum Qualification Requirements:
Grade 12Own Transport is advantageous.Highly organized, with the ability to efficiently manage administrative tasks.Candidate must be well presented.Minute Typing from recordings – Must have previous experience.
STRONG Computer /System Skills Required
Experience with MS WordExperience with MS ExcelExperience with MS OutlookWilling to learn.
Roles and Responsibilities:
The successful candidate will:Welcome and assist visitors in a professional and friendly manner.Responsible for all incoming calls at the switchboard: Polite answering, transferring calls to the correct department and communicating messages timeously.Ad hoc duties as and when required.Courier service - arranging for collections and deliveries.General secretarial/administrative/filing duties for various directors and managersUpdate various Excel spreadsheets daily, weekly, and monthly.Managing the bookings of the boardrooms and meeting roomsMaintaining safety and hygiene standards of the reception area
Personal attributes required:
Must have a confident and professional telephone manner.Must be professional in approach and appearance with a vibrant personality.Must be well spoken and be able to interact in a polite and composed manner at all times.Must have the ability to organise, multitask, prioritise and work well under pressure.Must be able to use initiative, pay attention to detail and have a strong sense of urgency.Must be trustworthy, reliable, and punctual at all times.Must have to ability to learn quickly, be resourceful and be proactive when issues arise.Must be flexible, agile and able to work in a team as well as independently.Must possess a high level of maturity and integrity.Must promote a positive working environment.Must be able to interact in a polite and composed manner at all times.Must promote a positive working environment.Team PlayerCustomer FocusedAttention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NTE2MzA3MTI/c291cmNlPWd1bXRyZWU=&jid=1677185&xid=551630712
8h
1
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Requirements
Candidates must have valid drivers license and own transportQualified health & skincare therapistMinimum of 2-3 years working experienceCandidates must be organized with strong administration skillsExcellent communication skills and confident team playerKnowledge of ESP spa softwareExcellent retail skills (advantageous)Computer literacy is essentialCandidates to be based in Port Elizabeth
Please consider your application unsuccessful if you have not received a response within two weeks of applying
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU2MzU1MDk0P3NvdXJjZT1ndW10cmVl&jid=1617819&xid=3956355094
8h
1
Job Duties • To answer incoming calls after no more than three rings, to direct calls correctly to staff, and to convey accurately detailed messages via email to unavailable staff. Messages must be taken for staff who are busy on their telephones unless a customer insists on holding for that person.• To politely receive visitors, be they customers or suppliers, to the company and to ensure that they are attended to promptly. • To interact with staff respectfully and professionally. To obtain outgoing cell phone and national telephone numbers for staff. • Please treat all calls respectful and with urgency.• To maintain and uphold a smart, unrevealing, appropriate and corporate dress code.• To received courier parcels and distribute as required.• Answer, screen, and forward incoming phone calls.• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)• Provide basic and accurate information in-person and via phone/email.• Receive, sort, and distribute daily mail/deliveries.• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, maintaining a monthly attendance register)• Update calendars and schedule meetings.• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzkyNDE2ODk4P3NvdXJjZT1ndW10cmVl&jid=1289296&xid=2392416898
8h
1
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The Receptionist at Birkenhead House is responsible for all hotel operations, from Front Office, to the Curio shop, and crossing over into Front of House. They are our guests’ first contact, and are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay”.
MAIN DUTIES & RESPONSIBILITIES
Dealing with Guest queries and arranging assistance as needed.Prepare for arrival one day in advance; be on top of bookings made.Assist guests with information they need about services at the hotel & surrounds.Liaising all the necessary communications via telephone, email or verbal to all the applicable departments and ensuring that it is attended to timeously.Work hand in hand with the other Hotel departments.Maintain communication within the Hotel, other departments, as well as security with regards to guest’s movement,Ensuring the Front Office is staffed at all times to ensure Guests are attended to whilst browsing through the Curio Shop.Build relationships with all Guests and team members in Front Office.Ability to take initiative and make judgement calls re complaints (adequate gifting / room drops / vouchers).Constant monitoring of PMS and Guest profiling to ensure that the team is updating required information; nationalities, address, remarks, preferences, contact details, etc.Ensuring day-to-day Guest services such as admin, emails, wake-up calls etc; are all handled timeously and accuratelyTimeous execution of key responsibilities as set out by the Head of Department.Recite, understand, apply and live the Purpose and Value statement.
REQUIREMENTS & QUALIFICATIONS
Must have at least 2 years’ experience in a 5* Hotel environment.Must have at least 1 years experience in a Front Office environment.Demonstrate excellent written and verbal communication skills.Opera (Property Management System) knowledge at Operator Level; computer literacy.Ability to multitask with excellent time-management.Strong administrative experienceKnowledge of the Hermanus and surrounding areas activities, attractions and venues is essential, so living locally is a distinct advantageProven job reliability, diligence, dedication and attention to detail.Degree or Diploma in Hospitality will be an advantage.Must be flexible and willing to work shifts, weekends & public holidays.Knowledge of Hermanus & surrounding areas, attractions and other venues.
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are n...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzMyMTI0NTAxP3NvdXJjZT1ndW10cmVl&jid=1749154&xid=2732124501
8h
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