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Receptionist / Admin Clerk
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General Details
Description
Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.
Qualifications/Experience
- Minimum 3 years’ experience in a similar environment
- Ms word
- Outlook
- Excel
- Internet/intranet
- Accpac (Sage 300) - advantageous
Reception Duties
- Welcome and direct all visitors / deliveries.
- Provide excellent customer service.
Telephone system Duties
- Answer and address incoming phone calls in a timely, professional and polite manner
- Clearly determine the purpose of the call and action as required
- Deal with queries and provide correct information
- Forward calls to appropriate person/s
- Take and deliver messages accurately and completely
Administrative duties
- Filing and sequence checking invoices, delivery notes waybills
- Data capturing
- Assisting colleagues with administrative tasks.
- Performing ad-hoc administrative duties.
Building Municipal Matters
- Coordinating refuse, flooding, street cleaning matters.
Snail Mail administration
- Sort and distribute incoming mail
- Prepare outgoing mail for pick-up or courier
- Organize courier deliveries
Stationery administration
- Stock level monitoring
- Ordering and control of incoming and outgoing stationery
PERSON SPEC:
Personal presentation
- Maintain a neat and well-groomed appearance
- Maintain an attentive posture
- Respond professionally to visitors and callers
Company representation
- Maintain confidentiality and show discretion
- Adhere to company policies and procedures
- Represent organization in an ethical and professional manner
- Maintain a complete knowledge of organizational structure, personnel names and titles
- Remain calm under pressure
Communication skills
- Write well using correct grammar and spelling
- Communicate verbally with confidence and clarity
- Ask effective questions
- Listen actively and respond with empathy
- Follow instructions properly
- Understand and respond to non-verbal signals
Customer service orientation
- Clarify customer needs
- Provide solutions and support to the customer using in-depth knowledge of company products and services
- Deal effectively with difficult customershttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NTk0NTAyP3NvdXJjZT1ndW10cmVl&jid=1613721&xid=3706594502
Id Subtitle 1218975412
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Tower Group
Selling for 2+ years
Total Ads119
Active Ads119
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119Total Ads
918.42KTotal Views
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