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1
TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our professionals.Role/Purpose:
Manages a safe, attractive and functional physical environment for all employees. In support of the department vision to create an exceptional workplace. Develops, implements, and maintains facility programs that reflect the priorities of continuous improvement, automation, thinking globally and identifying best practices, while at the same time working to reduce TTEC’s financial exposure.
Core Responsibilities:
Proactively manages complete facility maintenance of building/sites including but not limited to maintaining superior condition of company space; acting as the landlord/vendor liaison.Review government regulations, renewal of operating licenses, work permits, and other requirements from the authorities related to the business.Effectively leads and manages Facilities team, within the department’s SLA and KPIs standards. including but not limited to Facilities Technicians, Service Contractors, Facilities Systems (BMS), Security Team, Janitorial Team and all critical equipment contractors.Maintains various facility systems such as HVAC, CCTV, turn styles, elevators, electrical stairs, utilities, and systems such as emergency generator, UPS, lighting, security, and Fire Detection and Alarm System (FDAS).Establishes and manages Facilities budget (Opex and Capex), creating the purchase requisitions including supplies, follow up on invoices payments and is responsible for reporting financial information. In conjunction with corporate real estate evaluates present and future needs for real estate.Develops and maintains standards to manage relationships with facility related vendors such as Janitorial, Security, HVAC, CCTV, turn styles, elevators, electrical stairs, utilities, and systems such as emergency generator, UPS, lighting, and Fire Detection and Alarm System (FDAS). Conducts QBRS will all facilities related vendors.Effectively manages customer expectations and ongoing customer relations. Communicates status and timeline of facility maintenance projects, enhancements, and changes.Implement and communicate policies that will impact on safety and security to customers to include the Risk Management policies pertaining Information Security and Management System.Manages facility programs covering disaster preparedness and recovery and coordinates with headquarters division to implement company-wide Emergency Response Plan. Being the point of contact during a disaster situation to return safely to operations, requires to be available or have a designee to response in timely manner.Maintains and oversees facilities architectural drawings and floor plans. Ensures all constructio...
https://www.ditto.jobs/job/gumtree/1167221734&source=gumtree
9mo
CallForce
1
Callforce success is all down to our people. And now we’re looking for outstanding salesman to join the best team in the business. If you’re ready to take your sales career to the next level, get paid for every sale and enjoy the kind of career development opportunities that come with every role at Callforce, we’d love to hear from you.
With a starting salary of R7000, and an uncapped commission scheme that kicks in from your very first sale.
You will be taking on the US market!!
Grow your sales career:
When our people grow, so does our business. That’s why we’ll give you everything you need to achieve your career ambitions.
What you’ll do as a Salesman:
We’re driven to find the best solutions for all our customers, and you’ll help to make that happen.
You’ll make outbound calls to our existing customers, identifying opportunities to create a package that saves them time and money through our unique One Bill solution.You’ll take a consultative sales approach, building your sales pipeline through straightforward, open, and honest conversations with our customers, getting a real understanding of their needs and how these change over time.You’ll achieve all of this as part of a wider team that’s inclusive, celebrates each other’s success together and supports all of us to be the best we can be.
Education and Experience:
Matric60% English language proficiencyMinimum 2-3 years hardcore outbound sales experience within an international center is required (COLD CALLING)Hardcore salesTyping speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives.
Working Hours:
Rotational shifts from 15h00pm – 04h00am (US HOURS)Transport providedNightshift allowance
If you do not hear from us within 14 working days, please consider your application unsuccessful.
All successful candidates will be subject to pre-employment checks.
Attach those CV’s and GOODLUCK!!! (:
Successful candidates will receive full product and systems training. Successful candidates would also need to work in an office environment, on USA time zones.
https://www.ditto.jobs/job/gumtree/2347279467&source=gumtree
9mo
CallForce
1
SavedSave
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Social Media Team Leader.
The Social Media Team Leader is responsible for managing a team of customer service social media specialist who are recovering poor service experiences for customers that rate Vodapay service surveys on the App, Tobi and live chat. Our ideal candidate should have strong leadership skills, a deep understanding of social media platforms, and the ability to adapt to the rapidly changing digital landscape. Additionally, creativity, analytical thinking, and the ability to manage and prioritize multiple tasks are essential for success in this role.
Responsibilities
Team Management: Supervise, lead, and mentor a team of social media customer service consultants. This involves setting team goals, providing guidance, conducting performance evaluations, and facilitating professional development.Audience Engagement: Monitor and engage with the audience on social media platforms, responding to comments, messages, and surveys. Encourage and train team members to provide excellent customer service.Analytics and Reporting: Track the performance of social media campaigns and content. Use data to adjust strategies and make data-driven decisions. Share performance reports with the team and senior management.Compliance and Guidelines: Ensure that the team adheres to industry regulations and internal guidelines related to social media use. This includes legal compliance, data protection, and brand consistency.Crisis Management: Be prepared to handle and mitigate social media crises or negative situations that may arise. Develop protocols for dealing with customer complaints, negative comments, or online reputation issues.Stay Current: Keep up with the latest trends and changes in the social media landscape. Adapt strategies and tactics to leverage new features and platforms as they emerge.
Minimum Requirements
Matric2+ years’ experience as a Customer Service Team Leader on social media/retails campaignsGood career track recordKnowledge of telecoms / Technology /Digital industry desirableExcellent written and verbal communicationProficiency in Excel and PowerPoint
Become a vital part of a dynamic, passionate, and results-oriented team!
https://www.ditto.jobs/job/gumtree/1455092542&source=gumtree
9mo
CallForce
1
SavedSave
We have an exciting career opportunity for Commercial Insurance Consultants in Cape Town looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker ServicesDealing with general Agri Asset insurance and policy specific enquiries, and amendmentsAdhering to underwriting and regional criteria requirementsManaging the expectation on expected turnaround times for already submitted requests
Minimum Requirements
Grade 12 (Matric) witho Minimum 50% for Mathso Average score of 50% in all other subjectsRelevant insurance qualification would be advantageous at NQF 52 years’ experience in short term insurance commercial lines and/or Agri Asset would be advantageousExperience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
Excellent verbal and written communication skillsExcellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clientsEnsure adherence to quality, compliance and accreditation standardsConduct efficient administrationOptimising work processes
Personal Attributes
Customer ServiceTeam SupportCommunicates effectivelySituational AdaptabilityAction Oriented
Working Hours
08h00 – 17h00 Monday to Friday
https://www.ditto.jobs/job/gumtree/1460207065&source=gumtree
9mo
CallForce
1
SavedSave
Infrastructure & Facilities Coordinator
Description
This position will serve to co-ordinate and undertake the effective functioning of the asset management processes based on required internal control measures, including co-ordinating the procurement of day-to-day goods and services for CallForce.
MAIN AREAS OF RESPONSIBILITY
ASSET Management
? Ensure that all assets are insured and damages to assets are claimed on time
? Ensure all assets are recorded and barcoded in the asset register
? Perform physical asset verification and submit reports.
? Establish the asset management capability of the organisation
? Monitor and review the capturing of all physical assets in the physical asset management register
? Monitor and review the allocation of assets in accordance with the relevant policy and procedures
? Manage the determination of the asset allocation according to policy and procedure of the organisation
? Manage capturing of asset information on the inventory list (room list) of the asset holder
? Make follow up on missing assets to ensure that they are accounted for
? Manage the performance of asset verification according to prescribed time frames,
? Compile reports on the state of assets,
? Manage the disposal/returns process.
? Follow asset management procedure for all assets delivered as per policy and procedure – updated asset registers at all times.
? Work Closely with IT and Finance managers and regularly update status and report on asset management progress.
INFRASTRUCTURE
? Facilitate all Infrastructure related builds, repairs, changes and general office maintenance.
? Build a database of contacts for services and products for all regions. CPT, DBN & JHB
? Assist in any other Facilities related responsibilities as advised by the Infrastructure Manager
? Daily Floor walks in CPT – weekly with video call to JHB and DBN.
? Ensure that all lights are always in working condition, replace where necessary.
? Ensure that all Doors are locked and in working condition
? Maintain a Health and Safety compliant work environment
PROCUREMENT
? Intermediate role, responsible for receiving all IT and Facilities related procurement requests (not limited to)
? Validate all procurement requirements based on available stockpiles held on each site
? Validate all procurement requests based on business justification and approval from a senior manager.
? Define procurement process and communicate to all business units
? Work closely with Finance on all procurement requests and ensure that all procured items are added to the asset lists once received and distributed and updated accordingly.
? ...
https://www.ditto.jobs/job/gumtree/904943294&source=gumtree
9mo
CallForce
1
Who are we:
We are one of the leading Independent Power Producers (IPP) in Southern Africa.
Who are we looking for:
A Financial Accountant with a strong foundation in accounting principles and practices, particularly within the renewable energy sector. This person will play a vital role in maintaining accurate financial records and ensuring compliance with regulatory requirements for our renewable energy projects.
What will you do:
Maintain accurate and up-to-date financial records for renewable energy projects, including accounts payable, accounts receivable and general ledger entriesPrepare and process invoices, track payments and manage accounts payable and receivable for projectsPerform regular bank reconciliations to ensure accurate cash management and reportingAssist in the preparation of financial statements, including income statements, balance sheets and cash flow statementsCollaborate with the finance team to support the development and monitoring of project budgetsMonitor project expenses, review cost reports and identify cost-saving opportunitiesEnsure compliance with local tax regulations, including VAT, income tax and other relevant tax requirements specific to the renewable energy sectorAssist in the coordination of financial audits, prepare necessary documentation and liaise with external auditorsMaintain organised and comprehensive financial records, ensuring documentation is readily accessible for audits and reportingCommunicate financial information and insights to project managers, senior management and other stakeholders, tailoring reports to their needsStay updated with evolving regulations and standards within the renewable energy sector, ensuring the companys adherence
What you need:
Bachelors degree in Accounting, Finance or a related fieldA minimum of 3 years (or completed articles) of relevant accounting experience, with exposure to the renewable energy sector preferredProficiency in accounting software and Microsoft ExcelKnowledge of South African tax regulations related to renewable energy projectsStrong analytical skills and attention to detailEffective communication and interpersonal skillsAbility to work both independently and collaboratively as part of a teamAct with high levels of integrity and accountabilityAble to work overtime according to operational needsThe position is based at the offices of the company, but travel may be required occasionally
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MDc1NzQxNjg/c291cmNlPWd1bXRyZWU=&jid=1746079&xid=607574168
2y
Ad Talent Africa
1
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Customer Care Team Leader
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities.
Responsibilities • To guide and support team members • Driving operational and technological efficiencies within the team • Handling difficult customer complaints or enquiries • Drive quality control and ensure corrective action are taken where required • Analyse performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken. • Forecasting capacity against plan on a weekly/monthly basis • Ensure adherence to the operational policies and procedures • Participating in the recruitment and selection of staff • Monitor performance on regular basis and provide constructive feedback • Pro-actively encourage high performance at all times • Ensure all staff issues are dealt with appropriately and within a timely fashion • Ensure all daily, weekly and monthly workloads are completed • Motivating, developing and retaining staff • Identifying staff training needs and planning of training sessions • Adhering to all HR policies and procedures • Monitor performance on regular basis and provide constructive feedback
Requirements• Min 2+ years customer service team leader experience • Strong sales ability & ability to handle client objections • Proven track record of meeting targets • Excellent communication skills in English & 1 other language • Background in telecommunications will be an advantage • Clear criminal records • Strong analytical and problem-solving skills.• Able to work in a fast paced environmentShould you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1035550880&source=gumtree
9mo
CallForce
1
Requirements:
Understand business requirements in the BI context and design data models to transform raw data into meaningful insights.Create dashboards and interactive visual reports using Power BIIdentify key performance indicators (KPIs) with clear objectives and consistently monitor those.Analysing data and present data through reports that aid decision-making.Convert business requirements into technical specifications and decide timeline to accomplish.Create relationships between data and develop tabular and other multidimensional data models.Chart creation and data documentation explaining algorithms, parameters, models, and relations.Design, develop, test, and deploy Power BI scripts and perform detailed analytics.Perform DAX queries and functions in Power BIAnalyse current ETL process, define and design new systems.Redefine and make technical/strategic changes to enhance existing Business Intelligence systems.Create customize charts and custom calculations as per requirements.Design, develop and deploy business intelligence solutions as per needs.SQL querying for best results, use of filters and graphs for better understanding of dataWork with users and team members at all levels for performance improvement and suggestions
Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODg5NjM4OTMxP3NvdXJjZT1ndW10cmVl&jid=1743026&xid=3889638931
2y
Project Management Connection
1
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The suitable and successful candidate will be responsible for leading and managing a team of Outbound Sales Consultants/Agents as per SLA. Product comprehension of sales and customer care coupled with proactive client interface ability would be critical functions for the role
Team leadership and managementGuide agents by demonstrating exceptional customer satisfactionGuide, coach and Determine training needs for staff.Communicate job expectations to AgentsHarness agent’s potential to perform optimallyTailor recommendations to improve Consultants on reaching their targets.Monitor attendance, punctuality and leave of personnelKeep to date and abreast of industry trends industry trendsManage requests/escalations between different business units to solidify resolution outcomesReport on a regular basis on statistics, data, ratios, attrition, and terminationsExamine and indicate areas of improvement for systems, policies and processes used and propose solutionsFrequent monitoring of metrics, data and reporting on operational statusManage quality assuranceOversee the overtime process and monitor different shifts that are in place
RequirementsCompleted MatricA minimum of 3 years outbound management experience
CompetenciesStrong ability to manage a sales teamStrong ability to empathise with customerStrong problem-solving skillsAbility to resolve escalated customer issuesDrive SalesAbility to multi-task
https://www.ditto.jobs/job/gumtree/2122193864&source=gumtree
9mo
CallForce
1
SavedSave
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients.
We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business based in Cape Town. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.
Key Responsibilities:
Talent Acquisition:
Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.Develop and execute effective recruitment strategies to attract qualified candidates.Source candidates through various channels, including job boards, social media, professional networks, and referrals.Ensure compliance with employment laws and regulations in the recruitment process.
Screening and Selection:
Review resumes and applications to identify qualified candidates.Conduct initial phone screenings and interviews to assess candidates qualifications, experience, and cultural fit.Coordinate and conduct in-person or virtual interviews with hiring managers.
Candidate Assessment:
Administer skills tests, assessments, and background checks as needed.Evaluate candidates technical skills, language proficiency, and suitability for specific roles.
Offer and Onboarding:
Extend job offers to selected candidates and negotiate compensation and employment terms.Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.
Qualifications:
Proven experience as a recruiter, with at least 3+ years of experience in BPO or related industries.Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance etcStrong knowledge of recruitment best practices, including sourcing techniques and assessment methods.Proficiency in using applicant tracking systems (ATS)Excellent communication and interpersonal skills.Ability to manage multiple recruitment projects and prioritize tasks effectively.
As a Recruiter at CallForce you will be instrumental in building a high-performing team that can meet the outsourcing needs of our clients effectively.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3979167985&source=gumtree
9mo
CallForce
1
Quality Assurance Team Leader
CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market.
We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our international sales campaigns.
Key Responsibilities:
Lead and manage a team of QA analysts responsible for monitoring and evaluating sales agents performance in international campaigns.Develop and implement comprehensive QA processes and guidelines to ensure adherence to sales scripts, compliance standards, and best practices.Conduct regular quality assessments of sales calls, chat interactions, and other customer interactions to identify areas for improvement.Provide feedback, coaching, and training to sales agents to enhance their sales skills, product knowledge, and customer service abilities.Collaborate with campaign managers and trainers to develop and update training materials and ensure that sales agents are well-equipped to succeed.Generate and analyze QA reports and metrics to track performance trends, identify root causes of quality issues, and recommend corrective actions.Foster a culture of continuous improvement and quality excellence within the team.
Qualifications and Requirements:
3+ years’ experience in international sales campaigns, with a strong understanding of sales processes and techniques.3+ years’ experience in a QA TL / similar role within a call center/ BPO or sales environment.Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.Proficiency in using QA tools and software.Knowledge of international sales compliance regulations and standards.Rotational Shifts: 15:00pm to 4:00am
https://www.ditto.jobs/job/gumtree/2600386370&source=gumtree
9mo
CallForce
1
SavedSave
Sales Trainer (Outbound Telesales)
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities.
Were looking for a vibrant Sales Trainer to join our team in Cape Town to effectively deliver training that continuously improves the content and delivery styles for new trainees and existing agents.
What you will do
Facilitate training group as per Client curriculum requirements.Transfer of skills into different campaigns and accounts required for various industries.Conduct Training Needs Identification as per project requirements and report findingsAttend Quality Calibration sessions and ensure variance is less than 5%Take Calls for minimum 4 hours each month.Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date.Self-upskill on industry updates and relevant knowledge.Communicate with team on Knowledge and Skill updates for relevant campaigns.Coordinate with OPS manager to help transition agents from Training to incubation as per expectations.Coach own Trainees on observed Knowledge and Skill gapsManage Attrition within Training groups with regular one-on-ones.Review Training content and suggest new ways of delivery to improve effectiveness.Complete Training Administrative tasks as per set timelinesContinuously monitor Process and Knowledge updates and suggest changes to Training content and delivery.Keep up to date with changes by attempting monthly Knowledge Assessment
Qualifications & Experience
Minimum 1 Years’ experience as a L&D Sales trainerExperience within BPO SectorExperience in telecommunications industry ideal Experience outbound sales
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role
https://www.ditto.jobs/job/gumtree/3651868258&source=gumtree
9mo
CallForce
1
SavedSave
CallForce is looking for a reliable Facilities coordinator to undertake upkeep and repair tasks at our company. We’ll rely on you to keep our facilities in perfect condition by coordinating various tasks related to facility maintenance and improvement.
Deft hands and technical knowledge are important parts of a handyman’s arsenal. You must be well-organized with strong general repair skills.
REQUIREMENTS
Proven experience in a facilities coordinator or similar roleExperience with hardware tools and electrical equipment.Basic understanding of electrical and plumbing.Good communication ability.Well-organized and apt in problem-solving.Attention to detail.
RESPONSIBILITIES
Perform maintenance and light repairs.Paint and fill gaps or crevices. (on walls, sidewalks etc.)Undertake light installation or carpeting. (e.g. build cabinets)Repair equipment or appliances.Assist with electrical, plumbing, painting, or repairs.Undertake duties as assigned.Identify and report the need for major repairs.Ensure the security and integrity of company assets.Maintain accurate records, reports, and documentation related to facilities.Assist in space planning, allocation, and utilization to optimize workspace efficiency.Manage office moves, reconfigurations, and space assignments.
Suitable candidates to forward updated CV!
https://www.ditto.jobs/job/gumtree/3831089924&source=gumtree
9mo
CallForce
1
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns.
The QA will monitor outbound calls to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall CallForce customer’s experience.
Experience and skills required:
2-3 years’ experience in a QA role with international sales campaigns.Excellent verbal, written and interpersonal communication skillsExceptional listening and analytical skillsSolid time management skillsCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for staff.Provides feedback to team leaders.Prepares and analyses internal and external quality reports for management staff review.
https://www.ditto.jobs/job/gumtree/4074834970&source=gumtree
9mo
CallForce
1
SavedSave
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/374371439&source=gumtree
9mo
CallForce
1
Job description
Callforce success is all down to our people. And now we’re looking for outstanding salesman to join the best team in the business. If you’re ready to take your sales career to the next level, get paid for every sale and enjoy the kind of career development opportunities that come with every role at Callforce, we’d love to hear from you.
With a starting salary of R7000, and an uncapped commission scheme that kicks in from your very first sale.
You will be taking on the US market!!
Grow your sales career:
When our people grow, so does our business. That’s why we’ll give you everything you need to achieve your career ambitions.
What you’ll do as a Salesman:
We’re driven to find the best solutions for all our customers, and you’ll help to make that happen.
You’ll make outbound calls to our existing customers, identifying opportunities to create a package that saves them time and money through our unique One Bill solution.You’ll take a consultative sales approach, building your sales pipeline through straightforward, open, and honest conversations with our customers, getting a real understanding of their needs and how these change over time.You’ll achieve all of this as part of a wider team that’s inclusive, celebrates each other’s success together and supports all of us to be the best we can be.
Education and Experience:
MatricEnglish language proficiencyMinimum 2-3 years hardcore outbound sales experience within an international center is required (COLD CALLING)Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives.
Working Hours:
Rotational shifts from 15h00pm – 04h00am (US HOURS)Transport providedNightshift allowance
If you do not hear from us within 14 working days, please consider your application unsuccessful.
All successful candidates will be subject to pre-employment checks.
Attach those CV’s and GOODLUCK!!! (:
https://www.ditto.jobs/job/gumtree/863696426&source=gumtree
9mo
CallForce
1
SavedSave
Job Description
Call force success is all down to our people. And now we’re looking for outstanding salesman to join the best team in the business. If you’re ready to take your sales career to the next level, get paid for every sale and enjoy the kind of career development opportunities that come with every role at Call force, we’d love to hear from you.
With a starting salary of R7000, and an uncapped commission scheme that kicks in from your very first sale.
You will be taking on the US market!!
Grow your sales career:
When our people grow, so does our business. That’s why we’ll give you everything you need to achieve your career ambitions.
What you’ll do as a Salesman:
We’re driven to find the best solutions for all our customers, and you’ll help to make that happen.
You will be selling an innovative and new type of energy to the US Market. You’ll make outbound calls to our existing customers, identifying opportunities to create a package that saves them time and money through our unique One Bill solution.You’ll take a consultative sales approach, building your sales pipeline through straightforward, open, and honest conversations with our customers, getting a real understanding of their needs and how these change over time.You’ll achieve all of this as part of a wider team that’s inclusive, celebrates each other’s success together and supports all of us to be the best we can be.
Requirements:
MatricClear criminal record Credit checkEnglish language proficiencyMinimum 2-3 years hardcore outbound sales experience within an international center is required (COLD CALLING)Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives.
Working Hours:
Rotational shifts from 15h00pm – 04h00am (US HOURS)Transport provided.Nightshift allowance
Successful candidates will receive full product and systems training. Successful candidates would also need to work in an office environment, on USA time zones.
If you do not hear from us within 14 working days, please consider your application unsuccessful.
All successful candidates will be subject to pre-employment checks.
Attach those CV’s and GOODLUCK!!!!
https://www.ditto.jobs/job/gumtree/1621078190&source=gumtree
9mo
CallForce
1
SavedSave
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training programs, coaching individuals, and driving sales excellence within our BPO Business.
Responsibilities:
Training Program Development:
Collaborate with management to assess training needs and develop comprehensive training programs tailored to the specific needs of the sales campaigns.
Training Delivery:
Conduct engaging and interactive training sessions, workshops, and seminars to improve sales skills, product knowledge, and customer engagement techniques.
Sales Coaching:
Provide one-on-one coaching and mentorship, identifying strengths and areas for improvement and offering actionable feedback.
Performance Evaluation:
Monitor and evaluate the performance through call monitoring, role-playing, and performance metrics. Provide constructive feedback to enhance sales skills.
Sales Techniques:
Teach effective sales techniques, objection handling, and closing strategies to improve conversion rates and sales outcomes.
Product Knowledge:
Ensure that sales consultants have a deep understanding of the products or services offered and can effectively communicate their value to customers.
Compliance and Regulations:
Educate on industry regulations, compliance requirements, and ethical sales practices.
Documentation:
Maintain accurate records of training sessions, attendance, and performance improvement plans.
Continuous Improvement:
Stay up to date with industry trends and best practices in sales training and incorporate them into the training curriculum.
Qualifications:
3+ years’ experience in sales training within a BPO or contact centre environment.Strong understanding of sales methodologies and techniques.Excellent presentation and communication skills.Ability to motivate and inspire sales teams.Patience and the ability to provide constructive feedback.Certifications in sales training or relevant field a plus.
Benefits:
Competitive salary and performance-based incentives.
Professional development and ongoing training opportunities.
Collaborative and supportive team environment.
If you have a passion for sales and a knack for teaching and motivating others, we invite you to apply for the Sales Trainer position. Help us develop a high-performing sales team and drive business s...
https://www.ditto.jobs/job/gumtree/2803822592&source=gumtree
9mo
CallForce
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients.
We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business based in Cape Town. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.
Key Responsibilities:
Talent Acquisition:
Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.Develop and execute effective recruitment strategies to attract qualified candidates.Source candidates through various channels, including job boards, social media, professional networks, and referrals.Ensure compliance with employment laws and regulations in the recruitment process.
Screening and Selection:
Review resumes and applications to identify qualified candidates.Conduct initial phone screenings and interviews to assess candidates qualifications, experience, and cultural fit.Coordinate and conduct in-person or virtual interviews with hiring managers.
Candidate Assessment:
Administer skills tests, assessments, and background checks as needed.Evaluate candidates technical skills, language proficiency, and suitability for specific roles.
Offer and Onboarding:
Extend job offers to selected candidates and negotiate compensation and employment terms.Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.
Qualifications:
Proven experience as a recruiter, with at least 1+ years of experience in BPO or related industries.Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance etcStrong knowledge of recruitment best practices, including sourcing techniques and assessment methods.Proficiency in using applicant tracking systems (ATS)Excellent communication and interpersonal skills.Ability to manage multiple recruitment projects and prioritize tasks effectively.
As a Recruiter at CallForce you will be instrumental in building a high-performing team that can meet the outsourcing needs of our clients effectively.
https://www.ditto.jobs/job/gumtree/615040487&source=gumtree
9mo
CallForce
1
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DMS CAMPAIGN (Digital Media Solutions) – USA night shift
What they will be doing –Lead generation from an existing client base/Cold calling for medical insurance and other campaign
What their typical Day will look like:
Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered to
Candidate requirements:
Matric12 months outbound sales/customer service/Retentions/debt collection/tele sales/lead warming/insurance sales experience (Not essential but preferred)International outbound experience with sales/customer service (Not essential but preferred) Lead generation experience (as a duty)Neutral accentConfident/ PersistentMust be South AfricanMust be available immediately/ must be currently unemployed
Working hours: 16h00pm – 04:00am (night shift)
They will be working Monday – Friday plus 2 Saturdays a month (Possible)
Salary: R7000.00 and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/836678899&source=gumtree
9mo
CallForce
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