Call Centre Jobs, Vacancies & Careers in Gauteng

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Results for call centre in "call centre" in Jobs in Gauteng in Gauteng

Sales Representative

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Call Centre Sales Agent – Job Description OverviewWe are seeking a motivated and customer-focused Call Centre Sales Agent to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound enquiries, promoting products/services, and meeting sales targets while maintaining excellent customer service standards. Cold calling, self driven, new leads, sales, telephonic skills, Passionate to Sell and meet targets weekly.Key ResponsibilitiesMake outbound sales calls to prospective and existing customers.Handle incoming calls professionally, assisting customers with product information and queries.Promote and upsell company products/services to meet daily, weekly, and monthly sales targets.Build and maintain positive customer relationships through effective communication.Capture customer data accurately on internal systems.Follow up on leads and close sales opportunities.Understand product offerings and stay updated on new promotions.Manage objections and negotiate effectively to secure sales.Ensure compliance with company procedures, POPIA, and call centre quality standards.Provide feedback to team leaders on recurring customer issues or market insights.RequirementsMatric / Grade 12 (essential).Minimum 6–12 months call centre sales experience (inbound or outbound).Proven track record of achieving sales targets.Excellent communication and negotiation skills.https://www.jobplacements.com/Jobs/S/Sales-Representative-Parttime-1242384-Job-Search-11-26-2025-02-00-15-AM.asp?sid=gumtree

Job Placements

Kensington

Member Service Representative/Call Centre

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We are looking for a motivated member service representative to be the first point of contact for all membership-related questions, requests, and concerns. The member service representative's responsibilities include answering and directing phone calls, assisting with membership related issues, resolving complaints, and processing transactions.Member Service Representative Responsibilities:Answering phone calls and written questions, concerns, and complaints regarding membership.Providing information on membership fees, policies, processes, benefits, products, and services.Actively listening to members and identifying their needs.Recommending and cross-selling products and services to members and potential members.Investigating and resolving or escalating membership and payment issues.Assessing member eligibility and processing payments, applications, and requests.Documenting all inquiries and maintaining accurate membership records.Kindly email a cv to worksocialtech@gmail.com or WhatsApp 067 761 8853.Member Service Representative Requirements:High school diploma/GED.Excellent communication skills, both written and verbal.Good listening and interpersonal skills.Strong attention to detail.Computer literate.No Experience Needed, Training Offered.

City Centre

Outbound Sales Consultant

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Our client is growing rapidly and they currently have a vacancy for an Outbound Sales Consultant / Contact Centre Sales Agent.Requirements Proven outbound sales experience, preferably in a fast-paced call centre or telesales environment.Lead generation experience, including managing, nurturing, and converting leads.Strong proficiency with Zoho CRM, including updating leads, tracking pipelines, and maintaining accurate records.Highly target-driven mindset, with a track record of meeting or exceeding sales goals.Strong communication, negotiation, and closing skills.Excellent telephone etiquette and customer-centric approach.Experience in the beverage industry is a strong advantage.Ability to work from the Midrand office MondayFriday, 8:0017:00, and availability for weekends and public holidays if required.Resilience and adaptability in handling objections and high call volumes.Basic computer literacy (email, spreadsheets, CRM tools).Team-player mentality with a positive and competitive sales attitude. https://www.jobplacements.com/Jobs/O/Outbound-Sales-Consultant-1243743-Job-Search-12-2-2025-2-43-46-AM.asp?sid=gumtree

Job Placements

Kensington

Heavy Commercial Call Centre Manager

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Key ResponsibilitiesLead, manage, and motivate a team handling emergency, recovery, and roadside assistance callsOversee dispatching of recovery teams, tow vehicles, emergency units, and partner service providersMonitor call flow, response times, and service levels to ensure rapid and efficient assistanceManage escalations and high-priority incidents with professionalism and urgencyImplement and refine operational processes, SOPs, and call response proceduresMaintain strong relationships with towing operators, service partners, and emergency networksAnalyse call centre performance data and introduce improvement strategiesEnsure compliance with safety protocols, operational standards, and industry regulationsDrive customer satisfaction and operational excellence within a high-demand environmentWill be required to do go into the office at night from time to time, to do training or check on quality of work.Requirements35 years of call centre management experienceExperience in recovery services, emergency response, roadside assistance, towing operations, or related fieldsStrong operational and crisis-management capabilitiesExcellent communication, leadership, and decision-making skillsAbility to manage high-volume, fast-paced call centre environmentsProficiency in call centre systems, dispatch technology, and reporting toolsWhat We OfferCompetitive salary packageOpportunity to lead a critical and dynamic operational teamFast-paced environment with clear impact on customer service and re https://www.jobplacements.com/Jobs/H/Heavy-Commercial-Call-Centre-Manager-1241752-Job-Search-11-24-2025-04-22-03-AM.asp?sid=gumtree

13d

Job Placements

North Riding

Call Centre Agent

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Key Responsibilities:- Handle inbound emergency and breakdown calls professionally and efficiently- Log incidents accurately and dispatch recovery service providers- Communicate with truck drivers, fleet controllers, and service partners- Track ongoing incidents and provide status updates- Ensure compliance with internal processes and SLA requirements- Maintain detailed call and case records on the internal system- Deliver exceptional customer service during high-stress situationsRequirements:- Previous call centre experience (preferably in emergency, insurance, recovery, or logistics environments)- Excellent communication and problem-solving abilities- Ability to remain calm and organized in high-pressure scenarios- Strong administrative and computer skills- Willingness to work 12-hour shifts on a 3-day on / 3-day off rotation- Own transport or ability to work shifts reliablyWhat They Offer:- Stable shift rotation offering work-life balance- Training and development for career growth- Supportive team environment- Opportunity to be part of a mission-critical national response centre https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1241753-Job-Search-11-24-2025-04-22-03-AM.asp?sid=gumtree

13d

Job Placements

North Riding

CRM Assistant

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CRM Administrator – Call CentreWe are looking for a detail-oriented and proactive CRM Administrator to manage, optimize, and support our customer relationship management platform. You will ensure data accuracy, improve system performance, and partner with cross-functional teams to help drive sales, marketing, and customer success initiatives.About the Role We are looking for a highly organized and proactive CRM Administrator to support our fast-paced call centre. The main responsibility of this role is to manage, allocate, and monitor inbound leads to sales agents to ensure rapid response times and maximum conversion. The ideal candidate is tech-savvy, detail-oriented, and comfortable working with both CRM systems and Canva for creating internal materials and agent resources.Key Responsibilities Allocate and distribute incoming leads to sales agents promptly and accurately. Monitor lead flow, assignment rules, and agent workload to ensure optimal performance. Manage CRM user accounts, permissions, and overall system configuration. Create and maintain dashboards, reports, and performance tracking tools. Perform regular data hygiene tasks (deduplication, updating lead info, import/export). Support call centre staff with CRM troubleshooting and training. Design basic templates, guides, and internal content using Canva (e.g., process documents, performance boards, training materials). Collaborate with the Sales Manager and Team Leads to optimize lead routing and workflow efficiency. Ensure compliance with call centre processes and maintain high data accuracy.Qualifications 1–3 years experience in a CRM Administrator, Lead Coordinator, or similar operational role. Experience working in a call centre environment is strongly preferred. Proficiency with [Your CRM System: Salesforce, HubSpot, Zoho, Dynamics, etc.]. Strong attention to detail, especially with data and lead assignment. Ability to handle high-volume lead flow with accuracy and speed. Experience using Canva to produce internal visual materials. Excellent communication and problem-solving skills. Salary - R20 000 - R25 000Location - SandtonInterested candidates to share their CV on 063 642 1390

10d

Sandton

Matriculates Needed Without Experience For Contact Centre Positions

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Contact Centre Representative answer customer telephone calls, as well as Internet and email inquiries about goods and services, and promote the goods and services on the business.TasksAnswers incoming calls, emails and messages, and assists customers with their specific inquiriesIdentifies requirements and records information into computer systemsCreates further interest in goods and services by offering customers more information about goods and inviting customers to use services on offerUpdates databases to reflect changes to the status of customers and prospective customersArranges the dispatch of goods, information kits and brochures to customers and interested partiesUndertakes clerical duties, such as faxing, and filling out paperwork, and liaising with other departments associated with completing the customer contactIssues invoices and receives electronic payments for goods and services providedKindly WhatsApp 069 898 4851 or email staffingjobforce@gmail.comContact Center Representative Requirements:High school diploma or equivalent.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Understanding of company products, services, and policies.Ability to ask prying questions and diffuse tense situations.Strong time management and decision making skills.Adaptability and accountability.Training is AvailableFluency in multiple languages may be desired.

City Centre

Call - Ad posted by Neo Oliphant

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Call centre Agents needed.•Placement under Tash Agency•Well known Insurance Company Placement. •Full time job•Atleast 6 months experience required •Basic + Commission •8am - 6pm•1 week Training with Transport Incentive Send your cv through totashagency@gmail.com with Ref:Sales

17d

VERIFIED

Johannesburg CBD

200 Lead Generators

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Registered FSP company, regulated by FSCA in the financial sector is looking for 200 Lead Generators in all provinces in South Africa to start remotely immediately.What you need:Smart phone WiFi/DataPositive attitude What we offer:Great commission structure Great bonuses and rewards every monthFlexible working hours Medical, legal and roadside assistance benefits To apply:https://chat.whatsapp.com/JSqQLjB5wpFJ0VhNZr4cEC?mode=hqrt3

Bryanston

200 Lead Generators

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An registered FSP licensed company, regulated by FSCA is looking for 200 Lead Generators to remotely start immediately.What you need:Smart phone WiFi/DataPositive attitude What we offer:Great commission structure Flexible hours Great bonuses and rewards every month Medical, legal and roadside assistance benefits To apply:https://chat.whatsapp.com/JSqQLjB5wpFJ0VhNZr4cEC?mode=hqrt3

Bryanston

Casuals x 4

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Casual Call Centre Assistants | Centurion | Contract (4 Days)Join a focused, fast-paced environment where accuracy and client service matter. This short-term assignment is ideal for individuals who are confident on the phone and able to engage customers professionally.The role requires contacting approximately 100 customers to request outstanding FICA documentation and ensure compliance with regulatory requirements. You will work closely with the internal compliance team and follow a structured call script to capture information accurately. Attention to detail, persistence, and clear communication are essential to success in this assignment.Our client is a well-established financial services organisation operating within the agricultural sector. They are strengthening their compliance processes and require reliable support to engage customers and complete a high-volume calling exercise within tight timelines.What You’ll DoContact customers to request outstanding FICA documentation.Follow guided scripts and communication standards.Log all interactions and outcomes accurately.Escalate challenges to the internal team where required.Ensure high levels of professionalism in every customer interaction.What You BringPrevious call centre, admin, or customer service experience.Clear and confident verbal communication.Ability to work efficiently under time pressure.Strong attention to detail and accurate data capturing skills.Reliability and professionalism.What Success Looks LikeHigh call-through rate achieved within the 4-day period.Accurate and complete documentation updates.Positive feedback on customer interactions.Consistent adherence to compliance and script guidelines. https://www.jobplacements.com/Jobs/C/Casuals-x-4-1242768-Job-Search-11-27-2025-02-00-16-AM.asp?sid=gumtree

10d

Job Placements

Centurion

Head: Customer Sales & Support Manager

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About the RoleTo oversee the daily operations, staff, and performance to ensure efficient service and customer satisfaction. Key responsibilities include setting goals, managing budgets, hiring and training staff, analyzing performance data, and motivating the team to meet key performance indicators like processing times and customer satisfaction scores. The role is also responsible for optimizing workflows, handling escalated issues, and staying up to date with relevant technologies and policies.Key Responsibilities:Strategic LeadershipTeam ManagementCompliance & Risk ManagementTechnology & ReportingPreferred Requirements:3 5 years experience in a Call Centre environmentFluent in EnglishDegree in Financial Management, Operations, or Call Centre Management preferredRE1 QualificationFET Certificate in Contact Centre OperationsAnalytical thinking and decision-making skillsCustomer-centric mindsetTime management and prioritization skillsHigh emotional intelligence and resilienceTechnical Skills:Proficiency in Call Centre softwareMicrosoft Office Suite (Excel, Word, PowerPoint, Outlook)Data analysis and reporting toolsKnowledge of credit control systems and reconciliation platformsFamiliarity with regulations such as POPIA, NCR, FSP, and CPA https://www.executiveplacements.com/Jobs/H/Head-Customer-Sales--Support-Manager-1237374-Job-Search-11-07-2025-04-01-19-AM.asp?sid=gumtree

19d

Executive Placements

Mamelodi

Student Advisor

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Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused https://www.jobplacements.com/Jobs/S/Student-Advisor-1244296-Job-Search-12-03-2025-04-35-41-AM.asp?sid=gumtree

Job Placements

Mamelodi

Student Advisor

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Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)2â??3 yearsâ?? experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid driverâ??s licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused https://www.jobplacements.com/Jobs/S/Student-Advisor-1244295-Job-Search-12-03-2025-04-35-41-AM.asp?sid=gumtree

Job Placements

Melville

job - Ad posted by Assurance Credit Clearance

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SALES AGENT – FULL TIME Location: Pretoria, Soshanguve  Salary: Unlock R3,000 basic + monthly incentives  Start Date: January 2026KEY RESPONSIBILITIES: Contact potential clients and explain debt mediation services Achieve daily/weekly sales targets Maintain professional communication with clients Accurately capture client information Follow up on leads and provide updates REQUIREMENTS: Matric Strong sales and communication skills Self-motivated and target-driven Call centre/sales experience is an advantageHOW TO APPLY Send your CV to:  Recruitment@assurancecreditc.co.za Only shortlisted candidates will be contacted.

19d

Soshanguve

Technical Call Centre Operator

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Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns.Responding efficiently and accurately to calls received.Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff.Constant follow up and feedback on all calls received.Utilising software, databases, and relevant tools appropriately to ensure swift resolution of all calls received.Adhere to all company policies and procedures Requirement:MatricMinimum 2 years experience in Technical / Mechanical environment.Understanding Truck and Trailer functionality and terms.Shift (Day & Night) and weekend work required.Proficiency with computers, Word, Excel, Tracking etc.Excellent written & verbal communication skills.Strong time management and decision-making skills.Fluency in multiple languages will be an advantage. Remuneration:To be discussed in the interview https://www.jobplacements.com/Jobs/T/Technical-Call-Centre-Operator-1239988-Job-Search-11-17-2025-10-01-31-AM.asp?sid=gumtree

19d

Job Placements

Heidelberg

Call Centre

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Minimum requirements: Matric Call Center or Telesales work experience minimum of 1 to 3 yearsExpertise in the customer service area , such as Wealth portfolios, short term insurance, Financial, etc. Comfortable working in fast-paced environmentsPitch the business to potential new clients and book appointments with doctors for the financial advisors visitSource leads from the different databasesWork closely with the financial advisors and their teamsBook appointments in accordance with the financial advisors diariesMeet daily, weekly, and monthly targetsConsultant: Angela Heydenreich - Dante Personnel East Rand https://www.jobplacements.com/Jobs/C/Call-Centre-1237845-Job-Search-11-10-2025-04-32-30-AM.asp?sid=gumtree

19d

Job Placements

Bedfordview

Service Consultant / Call Centre / Internal Sales

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Provide excellent customer service to clients both telephonically and face to face as well as via email and WhatsApp. Ensure email and telephonic enquiries for spares/parts are completed timeously.Liaise with clients /suppliers both telephonically and face to face.Quotes/invoices on parts requested by clients both telephonically and via email as well as walk ins. Payments on quotes before delivery. Provides customers with excellent customer service always going the extra mile. Ensuring their service needs are addressed on all levels. QUALIFICATIONS, SKILLS&KNOWLEDGE3+ years of experience in a customer service/call centre/warehouse admin/spare parts role in a fast paced environment.Computer literate and able to navigate around different platforms.Evolution 6 months experience.Ability to communicate at all levels.Patience.Highly detail focused.Customer service focusedTrustworthy.Team player.Ability to multitask and work under pressure.Flexible. https://www.jobplacements.com/Jobs/S/SERVICE-CONSULTANT-CALL-CENTRE-INTERNAL-SALES-1239770-Job-Search-11-17-2025-3-18-55-AM.asp?sid=gumtree

20d

Job Placements

Kensington

Sales Superstars Wanted – Rivonia, Sandton

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✅ HIRING NOW: OUTBOUND SALES AGENTS – START JAN 2026 Rivonia, Sandton | High-Earning Role | Massive 2026 Growth Opportunity We are recruiting experienced outbound telephone sales agents who want to kick off 2026 with a powerful income and a long-term growth path. If you know how to sell, can close confidently over the phone, and want to be part of a company that rewards performance — this opportunity is for you.  DECEMBER TRAINING PROGRAM (2 WEEKS) We are running an intensive 2-week training program in December. If you pass the program successfully, your official start date will be:  Monday, 5 January 2026 Spaces are limited — only candidates who meet the minimum requirements will be filtered into the December intake.  Requirements Minimum 2 years outbound sales experience (telephone sales only) Strong closing ability & objection-handling Advantage if you’ve sold vehicle tracking or similar products High energy, disciplined, target-driven personality Must be available for December training  Earning Potential – Market Leading Our agents are paid far above industry norms: 1 sale/day (±21 per month) → R5 250 2 sales/day (±42 per month) → R14 700 3 sales/day (±63 per month) → R25 200 4 sales/day (±84 per month) → R33 600 Top agents achieve 4–8 sales/day Our best performer last month closed 126 sales = R50 400 (Remember: 1 client with 3 vehicles = 3 sales)  2026 Career Growth & Ownership Opportunities We offer a career track that goes beyond employment. Top agents can move into a program designed to fast-track you into owning and running your own call centre. If you’re serious about making 2026 the year you build YOUR wealth — not someone else’s — this is the platform.  Work Hours & Location Rivonia, Sandton offices Monday to Friday — 08:00 to 16:00 No weekends, no late shifts Strong leads, supportive team, high-performance culture  How to Apply Send us: Your CV Contact number Short description of your outbound sales track record Only candidates meeting requirements will be invited to join the December training program.Send CV on WhatsApp to Sharon on 0718986150 or email recruiting@novaspecialties.co.za  Make 2026 the year you level up. Limited spaces — apply now!

Sandton

Telephony Engineer

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This role requires strong problem-solving skills, a passion for customer experience technologies, and the ability to work in a fast-paced, high-demand environment.Key Skills & Experience :- 3 to 5 years experience in a telephony, contact centre, or unified communications environment- Genesys Cloud certifications- Diploma or degree in Information Technology- Strong knowledge of Genesys Cloud CX (Architect, routing, telephony, integrations)- Understanding of SIP, RTP, VoIP fundamentals, and contact centre telephony- Basic knowledge of networking concepts (DNS, TCP/IP, firewalls, subnets, packet tracing)- Familiarity with email routing, SMTP, IMAP, or cloud-based mail services- Strong analytical and troubleshooting skillsSome Key Responsibilities :- Genesys Cloud Architecture & Routingo Design, build, and maintain Architect flows for inbound voice, digital, email routing, and callback workflowso Have the ability to develop and optimise advanced IVR logic, including menus, data dips, scripting, conditional routing, and error handling- Telephony & Infrastructureo Support and configure SIP trunks, BYOC Cloud/Edge, call routing policies, and site/phone configurationso Troubleshoot telephony issues such as call failures, SIP errors, carrier problems, and endpoint configurations, being able to analyse pcapso Assist in capacity planning and telephony-related incident resolution- Integrations & APIso Work with Genesys Cloud APIs, Data Actions, and web services to integrate external systems (CRMs, ticketing, dialers, databases)o Configure OAuth clients and secure integrations using Genesys best practiceso Have knowledge about JSON payloads, API responses, and integration logs- Digital & Email Routingo Configure email routing flows, queues, skills, and supporting Architect logico Assist with troubleshooting email delivery, routing failures, and queue-related issues https://www.executiveplacements.com/Jobs/T/Telephony-Engineer-1242282-Job-Search-11-25-2025-10-18-40-AM.asp?sid=gumtree

11d

Executive Placements

Midrand

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"call centre" in Jobs in Gauteng

call centre in Gauteng (61 results)

Results for call centre in "call centre" in Jobs in Gauteng in Gauteng