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Results for call centre in "call centre" in Jobs in Gauteng in Gauteng
1
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Call Centre Sales Agent – Job Description OverviewWe are seeking a motivated and customer-focused Call Centre Sales Agent to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound enquiries, promoting products/services, and meeting sales targets while maintaining excellent customer service standards. Cold calling, self driven, new leads, sales, telephonic skills, Passionate to Sell and meet targets weekly.Key ResponsibilitiesMake outbound sales calls to prospective and existing customers.Handle incoming calls professionally, assisting customers with product information and queries.Promote and upsell company products/services to meet daily, weekly, and monthly sales targets.Build and maintain positive customer relationships through effective communication.Capture customer data accurately on internal systems.Follow up on leads and close sales opportunities.Understand product offerings and stay updated on new promotions.Manage objections and negotiate effectively to secure sales.Ensure compliance with company procedures, POPIA, and call centre quality standards.Provide feedback to team leaders on recurring customer issues or market insights.RequirementsMatric / Grade 12 (essential).Minimum 6–12 months call centre sales experience (inbound or outbound).Proven track record of achieving sales targets.Excellent communication and negotiation skills.https://www.jobplacements.com/Jobs/S/Sales-Representative-Parttime-1242384-Job-Search-11-26-2025-02-00-15-AM.asp?sid=gumtree
15h
Job Placements
1
We are looking for a motivated member service representative to be the first point of contact for all membership-related questions, requests, and concerns. The member service representative's responsibilities include answering and directing phone calls, assisting with membership related issues, resolving complaints, and processing transactions.Member Service Representative Responsibilities:Answering phone calls and written questions, concerns, and complaints regarding membership.Providing information on membership fees, policies, processes, benefits, products, and services.Actively listening to members and identifying their needs.Recommending and cross-selling products and services to members and potential members.Investigating and resolving or escalating membership and payment issues.Assessing member eligibility and processing payments, applications, and requests.Documenting all inquiries and maintaining accurate membership records.Kindly email a cv to worksocialtech@gmail.com or WhatsApp 067 761 8853.Member Service Representative Requirements:High school diploma/GED.Excellent communication skills, both written and verbal.Good listening and interpersonal skills.Strong attention to detail.Computer literate.No Experience Needed, Training Offered.
7d
City Centre1
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Our client is growing rapidly and they currently have a vacancy for an Outbound Sales Consultant / Contact Centre Sales Agent.Requirements Proven outbound sales experience, preferably in a fast-paced call centre or telesales environment.Lead generation experience, including managing, nurturing, and converting leads.Strong proficiency with Zoho CRM, including updating leads, tracking pipelines, and maintaining accurate records.Highly target-driven mindset, with a track record of meeting or exceeding sales goals.Strong communication, negotiation, and closing skills.Excellent telephone etiquette and customer-centric approach.Experience in the beverage industry is a strong advantage.Ability to work from the Midrand office MondayFriday, 8:0017:00, and availability for weekends and public holidays if required.Resilience and adaptability in handling objections and high call volumes.Basic computer literacy (email, spreadsheets, CRM tools).Team-player mentality with a positive and competitive sales attitude.
https://www.jobplacements.com/Jobs/O/Outbound-Sales-Consultant-1243743-Job-Search-12-2-2025-2-43-46-AM.asp?sid=gumtree
7d
Job Placements
1
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Key ResponsibilitiesLead, manage, and motivate a team handling emergency, recovery, and roadside assistance callsOversee dispatching of recovery teams, tow vehicles, emergency units, and partner service providersMonitor call flow, response times, and service levels to ensure rapid and efficient assistanceManage escalations and high-priority incidents with professionalism and urgencyImplement and refine operational processes, SOPs, and call response proceduresMaintain strong relationships with towing operators, service partners, and emergency networksAnalyse call centre performance data and introduce improvement strategiesEnsure compliance with safety protocols, operational standards, and industry regulationsDrive customer satisfaction and operational excellence within a high-demand environmentWill be required to do go into the office at night from time to time, to do training or check on quality of work.Requirements35 years of call centre management experienceExperience in recovery services, emergency response, roadside assistance, towing operations, or related fieldsStrong operational and crisis-management capabilitiesExcellent communication, leadership, and decision-making skillsAbility to manage high-volume, fast-paced call centre environmentsProficiency in call centre systems, dispatch technology, and reporting toolsWhat We OfferCompetitive salary packageOpportunity to lead a critical and dynamic operational teamFast-paced environment with clear impact on customer service and re
https://www.jobplacements.com/Jobs/H/Heavy-Commercial-Call-Centre-Manager-1241752-Job-Search-11-24-2025-04-22-03-AM.asp?sid=gumtree
15d
Job Placements
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Key Responsibilities:- Handle inbound emergency and breakdown calls professionally and efficiently- Log incidents accurately and dispatch recovery service providers- Communicate with truck drivers, fleet controllers, and service partners- Track ongoing incidents and provide status updates- Ensure compliance with internal processes and SLA requirements- Maintain detailed call and case records on the internal system- Deliver exceptional customer service during high-stress situationsRequirements:- Previous call centre experience (preferably in emergency, insurance, recovery, or logistics environments)- Excellent communication and problem-solving abilities- Ability to remain calm and organized in high-pressure scenarios- Strong administrative and computer skills- Willingness to work 12-hour shifts on a 3-day on / 3-day off rotation- Own transport or ability to work shifts reliablyWhat They Offer:- Stable shift rotation offering work-life balance- Training and development for career growth- Supportive team environment- Opportunity to be part of a mission-critical national response centre
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1241753-Job-Search-11-24-2025-04-22-03-AM.asp?sid=gumtree
15d
Job Placements
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Casual Call Centre Assistants | Centurion | Contract (4 Days)Join a focused, fast-paced environment where accuracy and client service matter. This short-term assignment is ideal for individuals who are confident on the phone and able to engage customers professionally.The role requires contacting approximately 100 customers to request outstanding FICA documentation and ensure compliance with regulatory requirements. You will work closely with the internal compliance team and follow a structured call script to capture information accurately. Attention to detail, persistence, and clear communication are essential to success in this assignment.Our client is a well-established financial services organisation operating within the agricultural sector. They are strengthening their compliance processes and require reliable support to engage customers and complete a high-volume calling exercise within tight timelines.What You’ll DoContact customers to request outstanding FICA documentation.Follow guided scripts and communication standards.Log all interactions and outcomes accurately.Escalate challenges to the internal team where required.Ensure high levels of professionalism in every customer interaction.What You BringPrevious call centre, admin, or customer service experience.Clear and confident verbal communication.Ability to work efficiently under time pressure.Strong attention to detail and accurate data capturing skills.Reliability and professionalism.What Success Looks LikeHigh call-through rate achieved within the 4-day period.Accurate and complete documentation updates.Positive feedback on customer interactions.Consistent adherence to compliance and script guidelines.
https://www.jobplacements.com/Jobs/C/Casuals-x-4-1242768-Job-Search-11-27-2025-02-00-16-AM.asp?sid=gumtree
15h
Job Placements
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CRM Administrator – Call CentreWe are looking for a detail-oriented and proactive CRM Administrator to manage, optimize, and support our customer relationship management platform. You will ensure data accuracy, improve system performance, and partner with cross-functional teams to help drive sales, marketing, and customer success initiatives.About the Role
We are looking for a highly organized and proactive CRM Administrator to support our fast-paced call centre. The main responsibility of this role is to manage, allocate, and monitor inbound leads to sales agents to ensure rapid response times and maximum conversion. The ideal candidate is tech-savvy, detail-oriented, and comfortable working with both CRM systems and Canva for creating internal materials and agent resources.Key Responsibilities
Allocate and distribute incoming leads to sales agents promptly and accurately.
Monitor lead flow, assignment rules, and agent workload to ensure optimal performance.
Manage CRM user accounts, permissions, and overall system configuration.
Create and maintain dashboards, reports, and performance tracking tools.
Perform regular data hygiene tasks (deduplication, updating lead info, import/export).
Support call centre staff with CRM troubleshooting and training.
Design basic templates, guides, and internal content using Canva (e.g., process documents, performance boards, training materials).
Collaborate with the Sales Manager and Team Leads to optimize lead routing and workflow efficiency.
Ensure compliance with call centre processes and maintain high data accuracy.Qualifications
1–3 years experience in a CRM Administrator, Lead Coordinator, or similar operational role.
Experience working in a call centre environment is strongly preferred.
Proficiency with [Your CRM System: Salesforce, HubSpot, Zoho, Dynamics, etc.].
Strong attention to detail, especially with data and lead assignment.
Ability to handle high-volume lead flow with accuracy and speed.
Experience using Canva to produce internal visual materials.
Excellent communication and problem-solving skills.
Salary - R20 000 - R25 000Location - SandtonInterested candidates to share their CV on 063 642 1390
13d
Sandton1
We are seeking an experienced, organized, and customer focused Client Service Representative to join our team. The Client Service Representative is responsible for providing exceptional customer service to our clients, addressing customer inquiries and resolving issues. The ideal candidate has strong problem-solving skills, and is able to manage multiple customer accounts efficiently.Client Service Representative Duties and ResponsibilitiesRespond to customer inquiries and resolve issues in a timely mannerManage accounts and ensure customer satisfactionDevelop and maintain customer relationshipsEnsure customer information is currentMonitor customer feedback and report it to managementCreate reports on customer service metricsClient Service Representative Requirements and QualificationsExcellent communication and interpersonal skillsStrong problem-solving and multitasking skillsAble to work in a fast-paced environment with changing customer needs and demandsTraining will be providedKindly WhatsApp 067 761 8853 or WhatsApp worksocialtech@gmail.com
2d
City Centre1
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An registered FSP licensed company, regulated by FSCA is looking for 200 Lead Generators to remotely start immediately.What you need:Smart phone WiFi/DataPositive attitude What we offer:Great commission structure Flexible hours Great bonuses and rewards every month Medical, legal and roadside assistance benefits To apply:https://chat.whatsapp.com/JSqQLjB5wpFJ0VhNZr4cEC?mode=hqrt3
8d
1
Contact Centre Representative answer customer telephone calls, as well as Internet and email inquiries about goods and services, and promote the goods and services on the business.TasksAnswers incoming calls, emails and messages, and assists customers with their specific inquiriesIdentifies requirements and records information into computer systemsCreates further interest in goods and services by offering customers more information about goods and inviting customers to use services on offerUpdates databases to reflect changes to the status of customers and prospective customersArranges the dispatch of goods, information kits and brochures to customers and interested partiesUndertakes clerical duties, such as faxing, and filling out paperwork, and liaising with other departments associated with completing the customer contactIssues invoices and receives electronic payments for goods and services providedKindly WhatsApp 069 898 4851 or email staffingjobforce@gmail.comContact Center Representative Requirements:High school diploma or equivalent.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Understanding of company products, services, and policies.Ability to ask prying questions and diffuse tense situations.Strong time management and decision making skills.Adaptability and accountability.Training is AvailableFluency in multiple languages may be desired.
12d
City Centre1
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Call centre Agents needed.•Placement under Tash Agency•Well known Insurance Company Placement. •Full time job•Atleast 6 months experience required •Basic + Commission •8am - 6pm•1 week Training with Transport Incentive Send your cv through totashagency@gmail.com with Ref:Sales
19d
VERIFIED
1
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Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)2â??3 yearsâ?? experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid driverâ??s licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Student-Advisor-1244295-Job-Search-12-03-2025-04-35-41-AM.asp?sid=gumtree
6d
Job Placements
1
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Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Student-Advisor-1244296-Job-Search-12-03-2025-04-35-41-AM.asp?sid=gumtree
6d
Job Placements
✅ HIRING NOW: OUTBOUND SALES AGENTS – START JAN 2026
Rivonia, Sandton | High-Earning Role | Massive 2026 Growth Opportunity
We are recruiting experienced outbound telephone sales agents who want to kick off 2026 with a powerful income and a long-term growth path.
If you know how to sell, can close confidently over the phone, and want to be part of a company that rewards performance — this opportunity is for you.
DECEMBER TRAINING PROGRAM (2 WEEKS)
We are running an intensive 2-week training program in December.
If you pass the program successfully, your official start date will be:
Monday, 5 January 2026
Spaces are limited — only candidates who meet the minimum requirements will be filtered into the December intake.
Requirements
Minimum 2 years outbound sales experience (telephone sales only)
Strong closing ability & objection-handling
Advantage if you’ve sold vehicle tracking or similar products
High energy, disciplined, target-driven personality
Must be available for December training
Earning Potential – Market Leading
Our agents are paid far above industry norms:
1 sale/day (±21 per month) → R5 250
2 sales/day (±42 per month) → R14 700
3 sales/day (±63 per month) → R25 200
4 sales/day (±84 per month) → R33 600
Top agents achieve 4–8 sales/day
Our best performer last month closed 126 sales = R50 400
(Remember: 1 client with 3 vehicles = 3 sales)
2026 Career Growth & Ownership Opportunities
We offer a career track that goes beyond employment.
Top agents can move into a program designed to fast-track you into owning and running your own call centre.
If you’re serious about making 2026 the year you build YOUR wealth — not someone else’s — this is the platform.
Work Hours & Location
Rivonia, Sandton offices
Monday to Friday — 08:00 to 16:00
No weekends, no late shifts
Strong leads, supportive team, high-performance culture
How to Apply
Send us:
Your CV
Contact number
Short description of your outbound sales track record
Only candidates meeting requirements will be invited to join the December training program.Send CV on WhatsApp to Sharon on 0718986150 or email recruiting@novaspecialties.co.za
Make 2026 the year you level up. Limited spaces — apply now!
6d
SandtonSavedSave
Are you a go-getter, motivated to achieve results and up for a challenge? we’re looking for tele Sales Agents to join our Call Centre team in JHB cbd.The Telesales Agent is a full-time on-site role located in Johannesburg central. As a Telesales Agent you will be responsible for reaching out to potential customers to present the company's products and services, identify their needs, provide support and assistance, and conduct follow-up activities. You will use potential leads and existing customers' information to contact them via phone. This is an excellent opportunity for individuals with strong communication skills and sales experience to join a dynamic and innovative team.Prior experience as a telesales agent(will be an adventage), with a track record of achieving and exceeding targetsExcellent persuasive communication and negotiation skills, with the ability to listen actively and communicate effectivelyHigh level of customer service orientation, Self-motivated, resilient, and driven to succeed in a fast-paced and ambitious environmentAbility to manage multiple tasks and priorities, to work both independently and as part of a teamFluency in English and at least one additional language to communicate with customers at a professional levebasic computer skills, matric certiicate or equivalent
1d
Johannesburg CBDSALES AGENT – FULL TIME Location: Pretoria, Soshanguve
Salary: Unlock R3,000 basic + monthly incentives
Start Date: January 2026KEY RESPONSIBILITIES:
Contact potential clients and explain debt mediation services
Achieve daily/weekly sales targets
Maintain professional communication with clients
Accurately capture client information
Follow up on leads and provide updates
REQUIREMENTS:
Matric
Strong sales and communication skills
Self-motivated and target-driven
Call centre/sales experience is an advantageHOW TO APPLY
Send your CV to:
Recruitment@assurancecreditc.co.za
Only shortlisted candidates will be contacted.
21d
Soshanguve1
SavedSave
Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns.Responding efficiently and accurately to calls received.Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff.Constant follow up and feedback on all calls received.Utilising software, databases, and relevant tools appropriately to ensure swift resolution of all calls received.Adhere to all company policies and procedures Requirement:MatricMinimum 2 years experience in Technical / Mechanical environment.Understanding Truck and Trailer functionality and terms.Shift (Day & Night) and weekend work required.Proficiency with computers, Word, Excel, Tracking etc.Excellent written & verbal communication skills.Strong time management and decision-making skills.Fluency in multiple languages will be an advantage. Remuneration:To be discussed in the interview
https://www.jobplacements.com/Jobs/T/Technical-Call-Centre-Operator-1239988-Job-Search-11-17-2025-10-01-31-AM.asp?sid=gumtree
21d
Job Placements
1
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Minimum requirements: Matric Call Center or Telesales work experience minimum of 1 to 3 yearsExpertise in the customer service area , such as Wealth portfolios, short term insurance, Financial, etc. Comfortable working in fast-paced environmentsPitch the business to potential new clients and book appointments with doctors for the financial advisors visitSource leads from the different databasesWork closely with the financial advisors and their teamsBook appointments in accordance with the financial advisors diariesMeet daily, weekly, and monthly targetsConsultant: Angela Heydenreich - Dante Personnel East Rand
https://www.jobplacements.com/Jobs/C/Call-Centre-1237845-Job-Search-11-10-2025-04-32-30-AM.asp?sid=gumtree
21d
Job Placements
1
Provide excellent customer service to clients both telephonically and face to face as well as via email and WhatsApp. Ensure email and telephonic enquiries for spares/parts are completed timeously.Liaise with clients /suppliers both telephonically and face to face.Quotes/invoices on parts requested by clients both telephonically and via email as well as walk ins. Payments on quotes before delivery. Provides customers with excellent customer service always going the extra mile. Ensuring their service needs are addressed on all levels. QUALIFICATIONS, SKILLS&KNOWLEDGE3+ years of experience in a customer service/call centre/warehouse admin/spare parts role in a fast paced environment.Computer literate and able to navigate around different platforms.Evolution 6 months experience.Ability to communicate at all levels.Patience.Highly detail focused.Customer service focusedTrustworthy.Team player.Ability to multitask and work under pressure.Flexible.
https://www.jobplacements.com/Jobs/S/SERVICE-CONSULTANT-CALL-CENTRE-INTERNAL-SALES-1239770-Job-Search-11-17-2025-3-18-55-AM.asp?sid=gumtree
22d
Job Placements
1
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Key ResponsibilitiesRespond to customer queries via phone, email, and chat in French and EnglishResolve customer issues efficiently, professionally, and with empathyEscalate complex queries to the relevant departments when necessaryAccurately log all customer interactions in the CRM systemAssist customers with account issues, billing inquiries, and product informationFollow up with customers to ensure resolution and satisfactionMaintain up-to-date knowledge of products, services, and company policiesContribute to continuous improvement by providing customer feedback and identifying process inefficienciesRequirementsMinimum 35 years of experience in a high-volume international call centreFluent in French and or Spanish (native or professional level) and EnglishStrong IT skills: confident using CRM systems, helpdesk platforms, and Microsoft Office SuiteExcellent communication and problem-solving skillsAbility to multitask, prioritize, and manage time effectivelyCustomer-oriented mindset with a passion for service excellenceSouth Africa ID or Residence Permit is essential
https://www.executiveplacements.com/Jobs/F/French-Customer-care-1199363-Job-Search-07-01-2025-10-31-00-AM.asp?sid=gumtree
5mo
Executive Placements
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