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Client Service Representative/Call Centre

21 hours ago91 views
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General Details
Advertised By:Private
Company Name:Socialtech Workforce
Job Type:Full-Time
Employment Equity:Non EE/AA
Description

We are seeking an experienced, organized, and customer focused Client Service Representative to join our team. The Client Service Representative is responsible for providing exceptional customer service to our clients, addressing customer inquiries and resolving issues. The ideal candidate has strong problem-solving skills, and is able to manage multiple customer accounts efficiently.


Client Service Representative Duties and Responsibilities
  • Respond to customer inquiries and resolve issues in a timely manner
  • Manage accounts and ensure customer satisfaction
  • Develop and maintain customer relationships
  • Ensure customer information is current
  • Monitor customer feedback and report it to management
  • Create reports on customer service metrics

Client Service Representative Requirements and Qualifications
  • Excellent communication and interpersonal skills
  • Strong problem-solving and multitasking skills
  • Able to work in a fast-paced environment with changing customer needs and demands
  • Training will be provided
Kindly WhatsApp 067 761 8853 or WhatsApp worksocialtech@gmail.com
Id Subtitle 1344005001
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bakgat
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