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Technical Call Centre Operator

16 days ago72 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Job Summary: (not limited to)
  • Answering or making calls related to vehicle on road breakdowns.
  • Responding efficiently and accurately to calls received.
  • Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff.
  • Constant follow up and feedback on all calls received.
  • Utilising software, databases, and relevant tools appropriately to ensure swift resolution of all calls received.
  • Adhere to all company policies and procedures

Requirement:
  • Matric
  • Minimum 2 years experience in Technical / Mechanical environment.
  • Understanding Truck and Trailer functionality and terms.
  • Shift (Day & Night) and weekend work required.
  • Proficiency with computers, Word, Excel, Tracking etc.
  • Excellent written & verbal communication skills.
  • Strong time management and decision-making skills.
  • Fluency in multiple languages will be an advantage.

Remuneration:
To be discussed in the interview

Id Subtitle 1342384553
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Job Placements
Selling for 10+ months
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