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Insurance Sales Consultant
Are you ambitious, self-motivated and success driven? Join our successful and continually growing team of sales agents.
Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services.
The health and safety of our employees is of utmost importance to us. We comply with the COVID regulations and strict health safety measures have been implemented at our premises.
Requirements
• Exceptional communication and negotiation skills
• Matric Essential
• Clear Criminal record
• Sales and/or call centre experience advantageous
• Computer literate with good data capturing capabilities
Working Hours
• Monday, Wednesday and Thursday 8am to 5pm
• Tuesday (Marathon Day) 8am to 8pm
• Friday 8am to 3:30pm You will be required to work 1 Saturday per month 8am to 1:30pm
Work from home will only be applicable during lockdown. On-site training with the option to work from home thereafter. Once lockdown is lifted, you will be required to resume duties at our premises.
Remuneration
• R5000 basic
• Uncapped commission incentives
• Emergency Assistance
• Access to E-Learning portal for personal development
Please attach your most recent and up to date CV with your application.
Please note that due to the high volume of CVs received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.Salary: RMin salary: 5000.Max salary: 5000.Job Reference #: 201121
16h
1
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Description
Project Coordinator
Description
We have a vacancy for a Project Coordinator. Our client is a training and education provider recognized for innovation in design and excellence in delivery. The role involves Reporting, Seta Responsibilities, Assessments, Training Co-ordination and Administration to become part of the delivery teams that are responsible for the successful coordination of learning interventions from registration to graduation.Responsibility:Your key performance areas will include but not be limited to the specifications below:
Reporting:
• Capture relevant information onto LMIS
• Compile and distribute learner feedback reports to relevant stakeholders
• Compile and distribute monthly progress reports to learners
SETA Responsibilities:
• Registration of learners onto the relevant SETA Management Information Systems (MIS)
• Upload credits onto the relevant SETA MIS as and when competency is achieved
• Ensure that learners are terminations or extension are processed when required
Assessments:
• Monitor and track formative and summative learner assessments
• Prepare portfolio of evidence files for moderation
• Ensure that assessment timelines are always adhered to
Training co-ordination:
• Co-ordinate training interventions (online and/or face to face)
• Prepare and collate training material timeously
• Ensure travel arrangements are coordinated in line with the client specifications
Administration
• Prepare learning material (print, bind and courier when applicable)
• Data capturing of intakes into relevant systems
• File and archive portfolios of evidence
• Scan and upload relevant documentation onto the share drive and LMIS
Minimum Requirements:
• Matric / NQF equivalent is essential
• A relevant tertiary qualification in Office Management, Business Administration or Learning and Development would be advantageous
• Previous work experience within an academic environment
• A valid driver’s license and be willing to travel
• Highly systematic and organized
• Ability to plan and schedule detailed projects professionally
• Intermediate MS word and MS Excel Skills
• Ensure that training interventions are coordinated and delivered in line with company objectives
• Ability to work independently and use own initiative
• Manage project expenditure within agreed budget limits
• Ability to work effectively under pressure and meet deadlines
• Build and maintain learner and client relationships and ensure effective communication
• A strong sense of accountability and work ethic
• High level of accuracy and attention to detail
• Excellent communication (written and verbal) and interpersonal skills
• Effective problem solving ability
Salary - Basic Salary will depend on experience
Undertakings - Criminal and Credit Check
Application Process:
Online applications will receive preference, don’t forget to include a head and shoulder photograph, alternatively e-mail CV’s to cape1@workafrica.co.za using “Project Coordinator CPT ” in the subject heading of your application.
If you don’t hear from us within 2 weeks, please consider your application unsuccessful.Job Reference #: PCConsultant Name: Rafeeqah Tofie
17h
1
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Description: Are you ready to take on a dynamic role in the
real estate industry? Our company is seeking a skilled Portfolio Manager to
join our team. As a Portfolio Manager, you will be responsible for a range of
tasks including mandates, property advertising, client liaison, and lease
maintenance.
Minimum qualifications/NQF Level:
Matric
Duties & Responsibilities: Prior experience will be beneficial.
Prepare and manage sales mandates, liaise with
clients and capture mandates using systems such as Payprop and Red
Rabbit.Advertise properties on relevant websites to
attract potential clients.Coordinate with service providers for
maintenance work and handle payments to both service providers and tenants
for deposits.Schedule property inspections and communicate
effectively with property owners.Apply selection criteria to potential tenants
and complete necessary contracts.Maintain organized files and compile mandates
efficiently.Conduct data entry and reconciliations on
required systems.Provide timely and accurate reporting on a
daily, weekly, and monthly basis.Attend to various ad hoc tasks as needed.Candidates must demonstrate the ability to
take initiative and thrive in high-pressure situations.
Competencies, Skills & Knowledge:
Attention to detail is crucial in this role.Ability to work with inputs from multiple
sources.Strong interpersonal skills for effective
communication with clients and stakeholders.Proficiency with software such as TPN, Red
Rabbit and Payprop.Computer literacy, particularly in MS Office
applications.
Minimum experience:
2 years experience in a Portfolio Manager
role. – will be beneficial
Position available:
1 June 2024
Salary:
Negotiable
Reporting to:
Director
Working Hours:
Monday to Friday (08h00 – 17h00)One Saturday per Month
Other Benefits:
None
Contract:
Permanent with a probation period of 3 months
Personal Profile:
South African Citizen / Permanent Resident /
Holder of legal right to work in South Africa
Join our team and be part of an exciting journey in the real estate
industry! If you have the qualifications and experience, we want to hear from
you. Apply now!Send your cv to job.applications879@gmail.com - with the resent photo of yourself.If we have not contacted you by the second week your application was submitted your application was unsuccessful.
11d
1
OFFICE ADMINSTRATION ASSISTANTWe are looking for an Office Administrator for our Engineering/Construction Firm. Duties would include (but not limited to) some of the following:- Manage e-mails- Manage calendar/meetings- Data capturing- Copies & Filing- Typing Notes / Minutes- Assist with Payroll / WagesREQUIREMENTS:- 5 Years Experience- Matric Certificate- Bi-lingual- Driver's LicenseTHE FOLLOWING WOULD BE AN ADVANTAGE:- Administrative Certificates/Qualification- Previous experience in construction industryPlease send latest CV, copy of ID to:E-mail: emanagement021@gmail.com Shortlisted candidates to be contacted by 30 April 2024 for scheduled interviews.
21d
SavedSave
Attention Detail-Oriented Go-Getters: Junior Dispatch
Controller Wanted!
Do you thrive in a fast-paced environment? Are you organized
and have a knack for keeping things moving? If so, we want to hear from you!
We are searching for a motivated and reliable Junior
Dispatch Controller to join our dynamic team. In this role, you'll play a vital
role in ensuring the smooth and efficient operation of our dispatch department.
Responsibilities:
Receive and
process incoming orders requests
Schedule
deliveries based on driver availability, route optimization, and customer needs
Maintain clear and
accurate dispatch records
Communicate
effectively with drivers, customers, and other departments
Monitor delivery
progress and address any potential issues
Assist with
administrative tasks as needed
Qualifications:
Valid South
African Driver's Code 08
Minimum 2 years of
experience in a logistics or transportation environment (preferred)
Excellent
organizational skills and attention to detail
Strong
communication and interpersonal skills
Ability to work
independently and as part of a team
Proficient in
Microsoft Office Suite (Word, Excel, Outlook)
Ability to learn
new software programs quickly
Bonus Points:
Experience with MS
software- a plus
Experience in the Motor
industry a plus
What We Offer:
Competitive salary
and benefits package
Opportunity to
learn and grow in a fast-paced environment
Friendly and
supportive work atmosphere
Age: We are seeking candidates between the ages of 21-30.
To Apply:
Please submit your resume and cover letter to ABOVE ADVERT with "Junior Dispatch Controller"
in the subject line, please include salary expectations.
A copy of a valid driver's license must accompany
your CV.cms.ct.jobs@gmail.com
If you do not hear back from us within 7(seven working days)
please accept your application as being unsuccessful.
We look forward to hearing from you!
1mo
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We are urgently looking for an experienced Utilities Administrator on a permanent basis to administrate the utilities of Residential, Commercial, Industrial and mixed-use properties.Duties:1. Receives, reconciles and records utilities accounts from respective municipalities2. Resolves municipal accounts queries with relevant municipalities, and records queries with external meter reading vendors - ingoing3. Responsible for the calculation (automated) of recovery allocations to tenants – monthly4. Analyses recoveries and accounts to ensure no possible anomalies (incorrect reading, possible leaks etc.), in conjunction with Group Property Manager5. Records and submits recovery amounts to property administration department for billing purposes - monthly6. Checked/reconciled municipal accounts to be submitted to Accounts for management account reporting – monthly7. Responsible for drafting and submitting nett utilities recovery reports to Group Property Manager, and Accounts - monthly8. Resolves records queries with municipalities and external meter reading vendors9. Reconciles vendor pre-paid income with municipal accounts - monthly10. Responsible for resolving tenant utilities queries – ongoingRequired competencies:1. Attention to detail2. High levels of recording accuracy (capturing data)3. Must be highly organised4. Deadline-orientation essential5. 2-5 years’ utilities administration ESSENTIALRespond via email: mazilabooks@gmail.com
1mo
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We looking for young energetic entry level data capturer.Unemployed then this is for you experience not necessary as training is provided.Parow / Goodwood areaInterviews will start on Wednesday 20th MarchSalary will be discussed in interview salary is dependent on experience For an interview send CV to nextlevelsm26@gmail.com
2mo
Ads in other locations
1
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A managed care company based in Cape Town is recruiting for a professional and motivated HR Administrator to fill this vacancy.
Job Purpose:
The Human Resources Administrator provides support to the business and ensures that all Human Capital transactional activities are effectively executed across the value chain.
Key responsibilities may include but are not limited to:
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Timeous and accurate capturing, updating and maintenance of human capital records on all platforms and/or systems
• Participates with end-to-end recruitment and onboarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Attendance at Disciplinary Enquiries (DE)
• Participate with the implementation of an employee value proposition to drive the attraction and retention of talent
• Act as a champion for the implementation of human capital policies to ensure that all decisions are fair and objective
• Assist in driving people wellness initiatives throughout the business
• Collaboration of information for human capital reporting
• Administration of the payroll and employee benefits component of the business
• Provides the relevant and appropriate HR administration support to business as and when required in line with the groups shared services processes
• Champion Change Management with all stakeholders
• Drive and influence the culture of the organization by assisting with various employee engagement programmes
• Participate in projects as identified in line with the human capital strategy
• Communication with various internal and external stakeholders
Critical Skills/ Competencies:
• Highly numerate
• Solutions driven
• Excellent Problem solving and Accuracy skills
• Strong analytical skills
• Meticulous attention to detail
• Self-starter, motivated, takes initiative and can work independently
• Excellent communicator with all levels in an organisation (verbal and written)
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills)
• Ability to logically work with volumes of data Experience:
• Proven experience as an HR Administrator in a generalist capacity
• A demonstrated track record of delivering excellent results in a fast-paced, high pressurised environment
• Experience in healthcare insurance, financial or administration industry knowledge of relevant legislative environment is highly desirable Education and Applicable Systems:
• Matric
• Diploma or Degree in HR Management is a prerequisite
• Proven proficiency in MS Office packages Working hours: Flexible hybrid during the ...Job Reference #: 202660
16h
1
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Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.
Qualifications/Experience
Minimum 3 years’ experience in a similar environmentMs wordOutlookExcelInternet/intranetAccpac (Sage 300) - advantageous
Reception Duties
Welcome and direct all visitors / deliveries.Provide excellent customer service.
Telephone system Duties
Answer and address incoming phone calls in a timely, professional and polite mannerClearly determine the purpose of the call and action as requiredDeal with queries and provide correct informationForward calls to appropriate person/sTake and deliver messages accurately and completely
Administrative duties
Filing and sequence checking invoices, delivery notes waybillsData capturingAssisting colleagues with administrative tasks.Performing ad-hoc administrative duties.
Building Municipal Matters
Coordinating refuse, flooding, street cleaning matters.
Snail Mail administration
Sort and distribute incoming mailPrepare outgoing mail for pick-up or courierOrganize courier deliveries
Stationery administration
Stock level monitoringOrdering and control of incoming and outgoing stationery
PERSON SPEC:
Personal presentation
Maintain a neat and well-groomed appearanceMaintain an attentive postureRespond professionally to visitors and callers
Company representation
Maintain confidentiality and show discretionAdhere to company policies and proceduresRepresent organization in an ethical and professional mannerMaintain a complete knowledge of organizational structure, personnel names and titlesRemain calm under pressure
Communication skills
Write well using correct grammar and spellingCommunicate verbally with confidence and clarityAsk effective questionsListen actively and respond with empathyFollow instructions properlyUnderstand and respond to non-verbal signals
Customer service orientation
Clarify customer needsProvide solutions and support to the customer using in-depth knowledge of company products and servicesDeal effectively with difficult customershttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NTk0NTAyP3NvdXJjZT1ndW10cmVl&jid=1613721&xid=3706594502
16h
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Our client within the hospitality industry is currently looking for a Management/Cost Accountant who will be reporting to the Financial Director. The ideal candidate would require to be analytical and have the below listed experience and qualification.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:
Tertiary qualification – minimum a BCom.Registration with a professional body preferable: CIMA, SAICA, SAIPA.Manufacturing experienceStock control experienceOversight of costing. Working with production staff to create bill of materials/recipes and overseeing correct programming of ERP system to capture this data.Acting as a go-between with sales/marketing and production staff to ensure pricing is accurate.Hospitality experiences an advantage but not essentialStrong excel a non-negotiable (complex formulas and pivot table analysis)Oversight of stock auditsStock variance analysis and reporting across multiple locationsAnalytical
RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Reporting of variances, capturing of production and recording of waste.Management Accounts for factory/ distribution centre.Product Profitability analysis.Analysis, management and improvement of systems and controls. Training staff regarding this.Facility administration, oversight of factory/ distribution centre administrative functions including admin, invoicing and payroll clerks.Oversight of costings, creation of bill of materials/ recipes.Market comparisons of product pricing.Oversight of stock audits, working with production staff to ensure audits are conducted, feedback and corrective action is taken.Assist in cost saving initiatives.
PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjI5MDg1MjI2P3NvdXJjZT1ndW10cmVl&jid=1659147&xid=3629085226
16h
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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include:
Verifying sales calls
• Search for and listen to call recordings.
• Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out.
Conducting overarching quality assessment tasks
• Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.).
• Identify strengths, opportunities for improvement, and any compliance violations in customer interactions.
• Conduct and complete investigations as and when required and provide reporting based on findings.
• Provide detailed, insightful and constructive feedback on evaluations.
• Enter quality assurance (QA) data into spreadsheets to track scores and trends.
• Adhere to high levels of quality standards and meet monthly QA targets.
Contribute to continuous improvement of quality in the unit
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance.
• Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance.
• Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance.
• Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained.
This role has the following requirements:
Qualifications
• Matric certificate or equivalent.
Experience
• QA experience in a call centre environment preferred.
• Minimum of 2-years call centre experience in long term insurance.
Skills and behaviours
• Ability to work with minimum supervision, adapt to a changing environment quickly and think independently.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines.
• Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes.
• Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
Ability to handle multiple tasks in a production-driven environment.
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R7000
• Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130
16h
1
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Responsible for human capital and payroll-related administration, employee self-service support, payroll processing, and data reporting services. Participate in projects related to documentation, data generation, data capture and data integrity within the HC & Payroll systems.
At least 3 years of relevant experience within an HR Team, payroll processing, and systems related roleExperience in remuneration and benefits administrationSome knowledge and experience in Sage 300 People payroll system Knowledge and understanding of Labour relations (BCEA/LRA/BBBEE, etc)Confidential payroll processing
Preferred:
Experience in tax-related reporting to SARSExperience in compliance reporting to the Department of Labour
Minimum qualification(s)
Business administration and/or payroll qualificationRecognition will be given to prior learning and practical experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODI4MTk1MDc5P3NvdXJjZT1ndW10cmVl&jid=881118&xid=1828195079
16h
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Position Description
On-site, full-time position as a Master Data Management (MDM) Engineer in our client Cape Town office.
This position reports to the R&D Process Development Team Lead and will perform day-to-day master data activities creating, maintaining, and coordinating processes across the organization to support master data management activities. Additionally, this position is expected to provide accurate, consistent, and complete master data to functions, applications, and processes within their organization.
The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to their company culture and success. This position will offer unique challenges, learning, and growth including the opportunity to support a global organization
Responsibilities
Master Data Management Process
Creation of release, maintenance, change, lifecycle, and monitoring processes to ensure efficient and streamlined master data management processesCreation and maintenance of documentation related to data location, data source, data relationship, data Integration maps, and data classificationsTraining of business teams on master data management processes including the interactions with processes and data during their routine tasksMonitor MDM processes to ensure risk based performance reporting on the use and maintenance of data
Support and facilitate data access for both operational and analytical master data
Identify data sources, producers, and consumers within the organizationCollect and analyze metadataStreamline data sharing between different business systems and facilitate data processingEstablish permission and security frameworks related to data sourcesEstablish and maintain a high level of data accuracy, consistency, and quality
Master data activities for products, parts, and label data
Capturing and maintenance of all related dataRelease and change management of dataLifecycle procedures to ensure data is available or decommissioned in timeMonitor the usage and quality of data
Required Experience
Working with MDM concepts within organizationsData modeling for MDM data domains and designing hierarchiesManufacturing part master data principles and practicesExperience with manufacturing ERP and MES systemsUsing data quality tools to profile, cleanse, standardize, and enrich dataUsing ETL and API tools to integrate data sources and consumers
Preferred Additional Experience:
Experience in multi-national or corporate environments is essentialBasic understanding of compliance framewor...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDkwMzY2MTI3P3NvdXJjZT1ndW10cmVl&jid=1651565&xid=2490366127
16h
1
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We are looking for candidates that got what it takes to work in a fast working environment at a client in Airport Industrial ,
Candidate must have Grade 12 ( Matric ) and can type a min 30WPM and 98% Accuracy, Candidates must stay in the areas,
( Elsies River, Parow, Delft, Epping, Bishop Lavis, Nyanga, Langa, Gugulethu, Phillipi, Mfuleni and Khayelitsha ).
IF YOU GOT WHAT IT TAKE PLEASE FORWARD YOUR CV TO
damian.jonathan@isilumko.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDg1OTU1MDA3P3NvdXJjZT1ndW10cmVl&jid=1722974&xid=2085955007
16h
1
FUNCTION
Our client is looking for an enthusiastic and business-oriented person who is willing to coordinate and to administer the applications for Fairtrade Certification of companies in assigned countries in Africa and provide administrative support to the team. Internal and external customer service is a priority for this applicant. Attention to detail, willingness to learn and work in a team are essential assets in this position. The person will be part of a dynamic and multi-cultural team which is responsible for the certification of Fairtrade customers in Africa.
CORE RESPONSIBILITIES
Manage all new applications for certification from French-speaking producers and traders in AfricaSupport the certification staff in data management and communication tasks and other tasks as neededMaintain the company’s database for the regions and produce the necessary reports out of the databaseManage the practicalities of the officeCommunicate with customers and answer queries on the work of the companyLiaise with other applications and certification staff in the global company
TASKS
Prepare and send application packages and invoices to applicantsAccept and process all new applicationsCommunicate with applicants and staff to facilitate a smooth applications processCapture data on applicants and other clients in the company’s databaseUpdate data in the database and produce reports out of the databaseAssist with invoicing and follow-up on paymentsGeneral communication with third partiesAssist Analysts and the Regional Manager to keep Certification documents and filing systems including auditor information in orderManage distribution and filing of physical documentsManage relevant databases, ensure information is up to date and completeSupport the Certification team by updating information in the databases, according to relevant work instructionsContinuously improve procedures, formats and toolsAssist with office management and liaison with service providersManage the practicalities of the officeAssist the Analysts and the Regional Manager in liaison with subcontracted auditorsOther relevant tasks as requested by line manager
REQUIRED QUALIFICATIONS
Post-Matric Qualification or at least three years’ work experience in office management; administration; communications; secretarial services; data management; (or the equivalent)Fluent in English and French oral and writtenPermission to work in South AfricaExcellent interpersonal and organizational skills with the ability to prioritize work and assist more than one colleagueA pro-active, hard-workin...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85OTU5MTkzNj9zb3VyY2U9Z3VtdHJlZQ==&jid=1183433&xid=99591936
16h
1
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Minimum 2 years’ experience, Pastel & Excel essential, Must be able to work as part of a team and independently, Proven ability to calculate, post and manage accounting figures and financial records Data entry skills along with a knack for numbers, Hands-on experience with spreadsheets, Proficiency in English and in MS Office, Customer service orientation and negotiation skills, High degree of accuracy and attention to detail, Processing on Pastel A MUST
Responsibility:Experience capturing supplier invoices and reconciling supplier accounts, Prepare bills, invoices and bank deposits
Salary: RMarket Related
16h
1
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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
17h
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Duties and Responsibilities Include (But are not limited to) :
Monitoring the hub performance by performing daily inspectionsReferring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolutionRecommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service and delivery hubs, ensuring query resolutionReport generation, so that hubs and their franchisees are aware of their current performanceData capturing into the respective systems to ensure business and customers are up to date with deliveriesQuality control of dataOther duties and tasks as assigned
Role Qualifications and Experiences:
Matric (Grade 12)Relevant Diploma or DegreeAbility to read and write in English and interpret written instructionsConfidence in sharing information and providing feedbackSolid communicationGood working knowledge of internet browsers, MS Excel (advanced) and MS OutlookBasic math skills and sound mathematical reasoningMust have an organized approach to task completion and great attention to detailAbility to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the jobAble to communicate with all levels of managementStrong organization skillsDemonstrated ability to effectively complete work records with strong attention to detail.Ability to read and interpret data and draw valid conclusionsAbility to work in a fast-paced environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85ODc4ODk4MjE/c291cmNlPWd1bXRyZWU=&jid=1720504&xid=987889821
17h
1
Duties and Responsibilities Include (But are not limited to) :
Monitoring the hub performance by performing daily inspectionsReferring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolutionRecommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service and delivery hubs, ensuring query resolutionReport generation, so that hubs and their franchisees are aware of their current performanceData capturing into the respective systems to ensure business and customers are up to date with deliveriesQuality control of dataOther duties and tasks as assigned
Role Qualifications and Experiences:
Matric (Grade 12)Relevant Diploma or DegreeAbility to read and write in English and interpret written instructionsConfidence in sharing information and providing feedbackSolid communicationGood working knowledge of internet browsers, MS Excel (advanced) and MS OutlookBasic math skills and sound mathematical reasoningMust have an organized approach to task completion and great attention to detailAbility to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the jobAble to communicate with all levels of managementStrong organization skillsDemonstrated ability to effectively complete work records with strong attention to detail.Ability to read and interpret data and draw valid conclusionsAbility to work in a fast-paced environmentMust be able to work weekends and overtime as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAzNzYwODE4P3NvdXJjZT1ndW10cmVl&jid=1719491&xid=2103760818
17h
1
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Title: Social Media Support Customer Service Representative
Role description and duties:
Deliver an exceptional customer experience by assisting customers in resolving queries via all Social Media Platforms. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Responsible for resolution of customer queries with high professionalismFirst response on Social media platforms such as Facebook, Twitter, Instagram etc.Understanding and ownership of customer queries and complete management the process to resolve issues escalated.Assist and resolve incidents according to processes and procedures.Ensure excellent customer service and effective and efficient problem-solving.Preserve and build relationship with customers and other stakeholders on behalf of the business.Effectively follow up on emails etc. including other key commitments made to clients.Reduce escalated incidents in line with SOPs and policy.Provide exceptional support in writingSubmit reports including progress reports and analysis of information and statistics.Data capture customer info, escalated incidents and the processing of the ticket data
Requirements:
Matric/NQF Level 4 Equivalent Excellent comprehensive skillsExcellent writing and reading skillsExcellent typing skillsBe social savvyPrevious experience is advantageousLeadership and communication skillsGood presentation skills both verbally and writtenStable internet connection at home6 months Customer service experience6 months Social Media Experience
Salary and rates including allowances, incentives: R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R7 000.00 per month
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays
https://www.ditto.jobs/job/gumtree/1099133981?source=gumtree
17h
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