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Vacancy for a Web Administrator/Customer Service Agent.A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for a growing website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website, Photoshop skills would be advantageous, but is not a requirement, training will be providedYou will also be required to take calls from customers and make changes to websites via an admin system. Updating of information and data capture.Must be open-minded, customer service oriented, focused on details and pedantic.Very good people skills as you will be dealing with difficult clients. Very good telephonic skills. Good computer skills and internet savvy.Strictly Midrand Applicants only.Starting salary R7000 (Monday to Saturday).Salary for experienced candidates can be negotiated.Please email your CV and cover letter to ashley.ishwarbhai@gmail.com or apply on this post.
Midrand
Results for customer service in "customer service" in Jobs in Midrand in Midrand
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The Technical Administrator will be responsible for processing all admin for the Technical Team.Areas of ResponsibilityQuotes:Process quotations as per RFQs received from the Team or standard service hoursEnsure correct pricing quoted per modality, obtain selling prices for parts if requiredFollow up with customers on quotes sent and not yet acceptedTechnical Call Centre & General Admin:Receive breakdown reports from customer and log the call with the relevant regional teamImmediately create job card for the breakdownFollow up with Regional Team if no response/feedback receivedProcessing Orders:Ensure payment is received from COD (Cash On Delivery) Customers, and PO (Purchase Order) received from Government Institution before arranging for work to commenceLiaise with Technical Supervisor for Field Service Engineer availability and schedule appointment with the customer for job to be doneIf parts are quoted, check stock on hand and transfer to relevant Field Service Engineer or place an order through Procurement. Ensure all necessary information is sent with the orderConvert quote to job on E-Works and assign to the allocated Field Service Engineer as per appointment scheduledTechnical Admin Support:Transfer boot stock to Field Service Engineers on requestCheck stock levels after each transfer to ensure we have sufficient minimum stock on handSchedule quarterly services with SLA customers and confirm appointments with the TeamRectify Field Service Engineers inventory once they have provided feedback on parts usedAuthorizing job cards and invoicingCheck Teams job cards for all necessary information, query missing information with the relevant Field Service EngineerJob Cards to be authorised and sent to customer within 2 days of job completionEnsure that every SLA job card is allocated to the relevant SLA and that the correct product class is used when invoicingInvoice billable jobs in the same month of job completion, allocate to the correct Technical divisionExperience Required:Previous experience would be beneficial, not a requirementSyspro and Qwix would be beneficial, not a requirementComputer literacy and proficiency in MS Office including Excel is a requirement for this positionQualifications:A Grade 12 certificate is the minimum requirementAdmin experience working with Field Service Technicians is essentialCapabilities:Attention to detail with Accuracy essentialAbility to work under pressure and meet deadlinesAbility to work effectively in a team and build strong relationshipsEfficient time-managementStrong Communication Skills
https://www.jobplacements.com/Jobs/T/Technical-Administrator-1254175-Job-Search-01-21-2026-04-18-04-AM.asp?sid=gumtree
9h
Job Placements
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A company is seeking a dynamic a Internal/Counter Salesman to provide excellent customer service and generate sales by assisting customers with their inquiries, recommending the appropriate products, like - tools, machinery parts, HARDWARE experience and ensuring a smooth and efficient sales process. The role encompasses a variety of responsibilities, including product knowledge, customer service, sales performance, stock management, administrate duties and adherence to company policies.Position Location: Alberton & BoksburgKey Responsibilities:Sales PerformanceCustomer Service & CommunicationProduct KnowledgeCollections ManagementStock & Inventory ControlRepairs & Job ManagementDaily Operations & Administrative DutiesHealth & Safety ComplianceTime Management & Personal GrowthDisciplinary Record & AttendanceAdditional DutiesPetty Cash & EFT Checks: Accurately manage petty cash and conduct EFT payment checks, ensuring that all misrouted payments are correctly handled.Weekly Meetings: Attend weekly product and safety meetings, providing valuable input and suggestions for continuous improvement.Product knowledge requirementsQulaifications:Senior Certificate (Grade 12) minimumExperience:Sales experience in technical, hardware, or machinery environment preferred.For some roles: 2–3 years in a sales / senior sales role in a technical company.Driver’s License: Valid driver’s license and own vehicle preferred in many roles.Technical Aptitude: Ability to understand tools, machinery, and technical specs.Mon to Friday and Saturdays
https://www.jobplacements.com/Jobs/I/InternalCounter-in-Machinery-tools-and-Hardware-En-1251905-Job-Search-01-15-2026-02-00-46-AM.asp?sid=gumtree
6d
Job Placements
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As a Tele-Sles Consultant, you will play a vital role in driving sales efforts by building strong relationships with potential and existing clients. You will be responsible for managing inbound inquiries, identifying sales opportunities, and converting leads into long-term clients.The ideal candidate will have a customer-centric mindset, excellent communication skills, and the ability to understand client needs and offer tailored solutions that align with the client services.Requirements:Experience: Previous experience in sales, preferably within the training, education, or safety industry.Sales Acumen: Proven ability to meet and exceed sales targets through proactive lead generation, effective sales techniques, and a deep understanding of customer needs.Communication Skills: Excellent verbal and written communication skillsCustomer Focused: A strong customer service orientation with a passion for building long-term relationships.Organizational Skills: Ability to manage multiple leads and projects simultaneously with strong attention to detail.Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systemsProblem-solvingTeam PlayerKey Responsibilities:Lead Generation & Qualification: Manage inbound leads, qualify prospects, and identify opportunities for upselling and cross-selling t training solutions.Sales Presentations: Effectively present our services to potential clients, providing them with relevant information, product offerings, Customer Relationship Management.Sales Administration: Prepare and send quotes, proposals, and contractsClient Needs Analysis: Assess clients requirements to recommend the most suitable training programsPipeline Management: Maintain and update the CRM systemCollaboration with Internal TeamsSales ReportingIf you are energetic, vibrant, with an outgoing personality and strong sales skills, we would love to hear from you.
https://www.jobplacements.com/Jobs/T/TeleSales-Consultant-Midrand-1234987-Job-Search-1-16-2026-4-35-29-AM.asp?sid=gumtree
6d
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RequirementsMatric qualification Credit Management qualification advantageous5 years minimum experience in credit control/full function debtors in a corporate environmentExposure to credit guaranteeProficient/Advanced Excel skillsSage X 3 experience highly advantageousResponsibilitiesDebt Collection & Credit Control: Ensure timely collection of outstanding debts and adherence to credit policies.All statements and invoices are to be sent out by the 1st week of every month.Ensure that a Debtors Age is sent weekly to BU Managers and Account Managers.Account Reconciliation: Reconcile customer accounts and resolve discrepancies promptly.Reporting: Prepare and maintain accurate debtor ageing reports and other financial records.Customer Service: Handle client queries professionally and maintain positive relationships. Regular in person customer meetings.Compliance & Controls: Ensure compliance with financial procedures and internal control standards.Teamwork : Bridge the gap between colleagues and departments and build team spirit to ensure your collection processes are met each month and establish teamwork and assist in meeting group targets set out by management.Process Improvement: Identify and implement opportunities to enhance debtor management efficiency.Ensure that client trades within the credit limits granted (GCIC or internal) and escalate to management where higher limits are required.
https://www.jobplacements.com/Jobs/S/Senior-Debtors-Clerk-1253748-Job-Search-01-20-2026-04-35-18-AM.asp?sid=gumtree
1d
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Were looking for a skilled and self-motivated Field Service Technician. In this role, youll provide technical support to clients, perform repairs, and commission equipment. You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.Duties:Report to client in writing and record keeping of repairs and returnsPrepare, submit and record keeping of warranty claimsTelephonic and on-site support for customersInternal sales technical supportMaintain ISO requirementsCommissioning of equipmentProblem evaluation on specific applications where equipment is usedAttend to breakdownsAbility to travel away from home, after hours, and cross border supportAssist with spare stock control and warehousingAssist with customer quotes when requiredAdhoc duties as required by ManagerRequirements:Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical EngineeringPractical experience in Control Systems, with exposure to Electronics and/or PneumaticsMinimum of 3 years hands-on experience in Control SystemsValid Drivers License requiredContract to permanent
https://www.jobplacements.com/Jobs/F/Field-Service-Technician-1246853-Job-Search-01-06-2026-00-00-00-AM.asp?sid=gumtree
15d
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Roles and ResponsibilitiesRepairs and Maintenance Duties.Receiving of equipment for repairs.Hand over quotation information to administrator.Repairing and testing of equipment internally or externally.Dispatch or deliver equipment from service department.Responsible for maintaining and looking after department tools.Other duties as assigned. Admin Duties.Completing of all paperwork relating to service department systems.Stock management, receiving and installation of parts on quoted machines.Keeping service department neat and tidy.Assist service office administrator when required.Assist and partake in annual stock takes.Other duties as assigned. Customer Service.Assist customers or visitors at Service reception.Assist customers in loading or offloading machines.Friendly and prompt customer service at point of repair, delivery, or collection.To ensure all necessary paperwork handed to the service administrator immediately for processing when machines arrive, quoted and after a repair is done. Client Sites.When going out to client sites, Junior Technician to be escorted by Technician.Junior Technician to use such opportunities to learn how to related to clients.Always be neat and well-presented and well mannered.Always adhere to client rules and procedures on their site.Always be courteous, helpful and an ambassador for the Numatic brand.Be professional and time sensitive, do not be late for appointments with clients.Vehicles: Will be amended when and as necessary.Tools and Parts.Tools to perform work on and off site will be issued first time, if lost, user to replace at own cost.Always be neat in your workplace and arrange tools neatly.Do not cause tripping hazards with tools on floor or work bench areas or on client sites.Always keep spare parts under your control at client sites.Technician who loses spare parts will be held liable to replace it. WorkshopAlways work as neat as possible.Clean after yourself after using floor or workbench area.Wear the correct PPE (Personnel Protective Equipment) when working and using tools, chemicals, equipment etc in workshop area. (Also correct PPE when on clients sites)Make sure machines worked on, in workshop, is properly signed in and marked with tags with info such as client name, serial number, etc.After quote is done on a machine, make sure paperwork is handed to Service Administrator.When approval for repair is given, make sure picked parts are correct, installed correctly, machine is cleaned, Service Administrator is informed of repair done, POD placed on machine and parked in collection bay
https://www.jobplacements.com/Jobs/J/Junior-Field-Technician-1248606-Job-Search-01-06-2026-04-07-05-AM.asp?sid=gumtree
15d
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PURPOSE OF THE JOBThe Dispatch Supervisor is responsible for ensuring the right products are delivered to the right location, on time, to the quality required and in the most cost-effective way to all customers and also managing and overseeing the export dispatch operations to ensure that international shipments are processed efficiently, comply with regulatory requirements, and meet customer expectations.KEY RESPONSIBILITIESCreate and implement best practice dispatch principles, policies, and processes across the organisation to improve operational and financial performance.Plan, coordinate and manage the movement of outgoing export orders and those delivered locally through External Transporters.Manage External Transporters by ensuring correct quantities and products are loaded to that which was invoiced and ensure adherence to Service Level Agreements.Ensure standard load configurations are developed and adhered too.Ensures organization and the proper sequence of loads is delivered to maximise efficiency.Inspect orders to ensure the correct quantities and products match what was invoiced to the recipients.Track final product shipments, costs, and timelines according to requirements.Resolve shipment and inventory issues.Negotiate and Procure rates from 3PL service providers, such as port agents, transporters as well as origin stations.Compile estimates and quotations.Provide monthly reporting of conversion of estimates to business.Keep detailed, organized records of orders and stock.Prepare accurate reports according to the expectations of management.Analyse data, and suggest modifications and improvements accordingly.Ensure that customer orders are delivered safely, effectively, and efficiently and in line with the company requirements.Resolve any arising customer problems or complaints.Monitor quality, quantity, delivery times, and transport costs.Partner with the Sales Team and keep them informed and up to date on progress of deliveries.Assist in overseeing the warehouse, ensure the integrity of stock accuracy, and manage stock movements with the help of team members.Ensure that all export shipments comply with international trade regulations, customs requirements, and company policies.Stay up to date with changes in export regulations and implement necessary adjustments to procedures.Develop and maintain efficient export dispatch processes and procedures to enhance productivity and reduce costs.Ensure metrics, reports, and process documentation is available.Oversee Dispatch (Internal) as and when required.Ensure pest control and documentation is up to date.Ensur
https://www.jobplacements.com/Jobs/D/Dispatch-Supervisor-1249700-Job-Search-01-09-2026-02-00-15-AM.asp?sid=gumtree
12d
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Roles and ResponsibilitiesRepairs and Maintenance DutiesReceiving of equipment for repairs.Overseeing the preparation of the quotation information.Assist in dispatch or deliver equipment from service department.Check if machines are still under warranty before sending quotes.Provide full service to cash clients, walk in clients and account clients.Assist Reps where needed with spares related enquiries.Provide clients with service and maintenance reports promptly.Notify Service Department Manager regarding any discrepancies on service report quotations.Capture warranties and complete warranty process until warranty item is in warranty cage.Assist or forward Leads to relevant salesperson.Other duties as assigned. Admin Duties.Processing all paperwork relating to service department systems, quotations, job cards and invoicing.Responsible for communicating and reporting on departmental functions, needs and systems to service manager where needed or relevant.Assist in stock management systems and stock take as planned by Service or Logistic Manager.Responsible for allocating relevant documentation for repairs, call outs or deliveries to service staff.Responsible for departmental customer data base and information.Keeping service department neat and tidyDo quotes and invoicing as soon as possible after receiving relevant documents from technicians and clients.Assist with invoicing and pickings.Assist with invoicing and pickings for KZN and CPT.Invoice warranty claims for JHB, KZN and CPT.Prepare pickings required for same day and next day schedules.Prepare parts needed for repairs at the service department and parts scheduled for repairs at clients.Reply to all emails from clients timeously, efficiently, and professionally.Back orders must be done and updated weekly.Communicate ETA dates with Logistical Manager.Provide Service Manager with stock order weekly on parts you notice needs ordering/showing low stock levels.Ensure all machines in quote/repair bay has a job card, quotation/delivery note at all times.Ensure no machine in bay areas exceed 03 months.Ensure all demo/loan units are quoted and repaired 03 days after arrival.Ensure all demo/loan units are send first to Receiving and then to Service Dept.Ensure all demo/loan units will not leave Service Dept. without relevant documentation.Do weekly follow up on machines in bay areas.File all service reports, picking cancellations and technician trip sheets.Ensure all invoicing is up to date before month end process starts. General DutiesOther duties as assigned.Customer Service.Communicating company service relat
https://www.jobplacements.com/Jobs/S/Service-Administrator-1248609-Job-Search-01-06-2026-04-07-05-AM.asp?sid=gumtree
15d
Job Placements
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