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Results for customer service support in "customer service support" in Jobs in KwaZulu-Natal in KwaZulu-Natal
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Our client is a well-established global player in water and fluid management, supporting critical infrastructure across industrial, utility, and public sectors. They focus on long-term solutions rather than once-off sales, combining technical expertise, service, and lifecycle support to help customers improve reliability, efficiency, and uptime in demanding environments.This role focuses on growing lifecycle services, rentals, maintenance, and technical solutions. You will engage with customers on-site, identify operational challenges, recommend fit-for-purpose solutions, and build long-term partnerships. The role blends technical sales, market development, customer support, and commercial responsibility across industrial, utility, and public sector clients.Job Experience and Skills Required:Minimum 10 years experience in the water pump or pumping systems industryProven technical sales experience in aftermarket, rental, service, or solutions-based environmentsTechnical qualification, trade test, or strong hands-on pump knowledgeStrong negotiation, relationship-building, and closing skillsAbility to work independently, conduct site visits, and engage at multiple customer levelsApply now!
https://www.jobplacements.com/Jobs/S/Sales-Representative-1253816-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
https://www.jobplacements.com/Jobs/A/Airport-Customer-Service-1263318-Job-Search-02-17-2026-05-00-15-AM.asp?sid=gumtree
14d
Job Placements
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Job Purpose / Overview:To actively identify and secure new customers, manage the full vehicle sales process with accuracy, and drive customer retention and growth. The role focuses on achieving set sales targets, ensuring timely invoicing, efficient handovers and deliveries, and maintaining high standards of customer service. Additional responsibilities include monitoring, administration, customer care, and effective deal closure. Job Description:Identification of new customers and the sales of vehicles to these customerâ??sAccurate understanding of the deal processCustomer retention and growthAbility to reach targets set out for salesEnsuring all vehicles are invoiced timeously, support the processEfficiency with vehicle handover and deliveryEnsuring good customer serviceMonitoring and administrationCustomer CareDeal Closure Minimum Requirements:MatricQualification in Sales and Marketing advantageousMinimum 3 yearsâ?? experience in sales within trucking/commercial industryCode 14 License advantageousPersonal Attributes:Customer relationsGood Communication skillsTeam playerConfident and proactive approach-anticipates issues and requirementsRead and Write English
https://www.jobplacements.com/Jobs/S/Sales-Executive-Pinetown-1242262-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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About Us:Exhilarate Uvongo is a dynamic and fast-growing company. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development. Join our vibrant team and be part of a company that values innovation, teamwork, and customer satisfaction.Job Description:We are seeking an enthusiastic and motivated individual to join our team in 2026. As a Sales Consultant, you will be the voice of our company, helping customers with their inquiries and providing information about our products and services. This is an excellent opportunity for individuals who are passionate about sales and looking for a rewarding career in a supportive and fun environment.Key Responsibilities:Handle outbound calls professionally and courteouslyObjection handleProvide accurate information about products and servicesAchieve individual and team performance targetsParticipate in ongoing training and development programsQualifications:Matric or equivalentExcellent communication skills (both verbal and written)Strong problem-solving abilitiesAbility to work in a fast-paced environmentBasic computer skillsPositive attitude and a willingness to learnWhat We Offer:Uncapped commission and incentivesCareer advancement opportunitiesFun and supportive work environment Please remember this opening is in Uvongo and Surrounded areas
https://www.jobplacements.com/Jobs/T/Telesales-representative-1265347-Job-Search-2-24-2026-3-22-18-AM.asp?sid=gumtree
8d
Job Placements
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Job PurposeThe purpose of this role is to support the Manager, PSR, Foreman, Supervisor, and team of technicians/mechanics in ensuring that best management practices are followed across all areas of responsibility. The successful candidate will help drive service excellence, ensure key performance targets are met, support operational procedures, and contribute to delivering a customer-focused service aligned with the company’s strategic vision.Key Performance Areas (Duties & Responsibilities)The successful candidate must be able to perform the following core responsibilities effectively. Please note that these duties are not exhaustive and may be adjusted to meet business needs. Additional tasks may be assigned by the Supervisor or Manager as required.Compile and submit quotations to customers within 24 hoursFollow up on each submitted quotation at least three timesMaintain high levels of customer satisfactionProvide daily feedback to the Department ManagerCompile and submit weekly operational reportsEnsure the team achieves predetermined performance targetsPromote and uphold service excellence in all work carried outProvide timely and clear communication and feedback to customersMinimum Requirements Education & ExperienceGrade 12 / MatricMinimum of 3 years’ relevant experience in a similar roleTechnical and parts knowledgeExperience working with the Kerridge system and EPC (Electronic Parts Catalogue) is essentialExperience maintaining and updating database informationTertiary qualification in Business Administration (advantageous)Computer SkillsAdvanced computer literacy in MS Outlook, Word, and ExcelKnowledge RequirementsUnderstanding of customer service principles, including assessing customer needs, meeting quality standards, and evaluating satisfactionKnowledge of quality control processes, cost management, and effective storage and distribution of equipment and partsStrong command of English as a business communic
https://www.jobplacements.com/Jobs/Q/Quotation-Controller-1266100-Job-Search-02-25-2026-09-00-15-AM.asp?sid=gumtree
6d
Job Placements
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Job Introduction The Workshop Manager is responsible for the effective planning, coordination, and control of all workshop operations to ensure optimal productivity, quality, safety, and customer satisfaction. The role involves leading and motivating workshop staff, managing work-in-progress, controlling costs, and ensuring compliance with dealer operating standards, HSE requirements, and manufacturer procedures. By maintaining strong customer relationships, supporting service solution sales, and continuously improving workshop performance through KPI management and operational excellence, the Workshop Manager plays a key role in achieving business and financial objectives. Job Description:Workshop management Manage and plan the daily operations of the workshop, working with and acting on deviations. Leading and motivating the workshop and service staff and services salesman personnel.Set routines for daily planning and follow up meeting on WIP and Parts.Carry out regular meetings with workshop staff and Technicians.To minimise WIP in the workshop to below 50 open job cards and capitalise on hours sold.Develop, implement, monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop.Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration.Monitor and handle deviations, initiate proper actions and escalations.Promote and work with Dealer Operating standards to ensure uniform quality standards in all areas of the business.Coordinate the Spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.Manage the workshop facilities and HSE together with Safety Officer.Create working time schedules for work shifts.Attend to daily workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors.Workshop customer relations develop and manage customer relationships ensuring that customer needs are met and services are developed to meet the future needs of the customer.Build and maintain the right level of relationships with customers representatives.Monitor the processing of complaints and process major or complicated complaints.Assist workshop personnel and customers regarding technical issues.Participate in meetings with key customers when required.Workshop service solution sales increase service solutions sales by developing, Coordinate the spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.Manage the workshop facilities and HSE together with appointed safety staff and safety committee.Create working
https://www.jobplacements.com/Jobs/W/Workshop-Manager-Pinetown-1250031-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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What youll be doing:Support sales for a portfolio of pharmacies, health stores, and boutiques across KZN and regional areas mostly internal sales with approx. 4 days per month out in the field calling on customers including Midlands and North Coast regionsBuild strong, long-term relationships through regular customer contact via telephone, email and store visits - always providing exceptional serviceAchieve monthly sales targets and spot opportunities for range expansions and new businessEnsure stock levels, merchandising standards, and product displays are always on pointSupport new customer onboarding, product training, launches, and promotionsWork closely with Sales, Marketing, and Operations to drive brand growthRepresent the brand at events, expos, and stockist activationsWhat were looking for:MatricTertiary qualification in Sales / Marketing is a plusPrevious sales or sales support experience with a proven track record - ideal is experience selling niche high end products to boutique customers Strong computer skills - especially ExcelA genuine passion for sustainability, natural and eco-conscious productsExcellent communication, organisation, and customer service skillsOwn reliable transportWhy youll love it:This is a hands-on, fast-paced role where your ideas matter, your energy counts, and you get to grow with a brand that aligns with your values.
https://www.jobplacements.com/Jobs/S/Sales-Support-Consultant-1259272-Job-Search-02-17-2026-00-00-00-AM.asp?sid=gumtree
14d
Job Placements
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Minimum requirements for the role:Must have a minimum B.Sc. Agric in Animal Science/NutritionProven track record in sales, preferably in animal nutrition, agribusiness, or related industries, with experience managing national accounts and complex negotiationsMust have a basic understanding of animal nutrition products and services, with the ability to collaborate on technical sales processes and maintain product knowledge through trainingsIn-depth knowledge of customer organizations, market analytics, economic trends, and regulatory compliance in South Africas agriculture sectorStrong influencing, relationship-building, persuasion, and learning agility skills, with the ability to drive results, and resolve issuesThe successful candidate will be responsible for:Co-developing and executing the sales plan for the assigned area, ensuring objectives and targets are being met to achieve overall sales goals.Proactively approaching and acquiring new customers using market knowledge, direct visits, phone outreach, and references to grow the customer base within delegated authority.Building trust with customers by identifying needs, providing advice, and delivering effective solutions to enhance satisfaction, loyalty, and revenue.Uncovering implicit and explicit customer needs through targeted questions, demonstrating how the companys products match those needs, and building value via benefit statements.Receiving, following up, and resolving customer complaints or queries efficiently in collaboration with Sales and Customer Services teams to maintain retention.Coordinating, executing, and improving sales administrative processes and systems, ensuring compliance with procedures and recording sales outcomes for future actions.Providing quantitative and qualitative insights on sales developments to management, storing and updating information to support decision-making and strategy adjustments.Maintaining and building product/technical knowledge through local and global trainings, preparing quotes based on marketing inputs, and advising customers to close sales.Contributing to sales and customer service-related projects, delivering results that support commercial objectives.Please note that subsequent to the screening and shortlisting process, all further communication will be entered into only with the shortlisted candidates. If you do not receive any feedback from us within 2 weeks of applying, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/S/Sales-Representative-Feed-Additives-1254205-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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Key Performance AreasSales OperationsActively source new sales opportunities and close deals to meet or exceed targets.Generate leads, qualify prospects, and manage the sales process from start to finish.Analyze market trends and competitor activities to strategically position offerings.Forecast sales, develop sales strategies, and assess their performance.Maintain and expand a solid customer base in the assigned area.Conduct regular reporting (daily, weekly, monthly) on sales activities and progress.Attend sales events, meetings, and training to stay current with market and product knowledge.Canvass new business, open viable customer accounts, and track monthly sales.Extract and analyze data from SAP to compare actual vs. target units sold.Provide regular feedback to the Regional Manager on sales activities and client engagements.Suggest new marketing strategies and help align customer promotions with company objectives.Coordinate with logistics and warehouse teams to support route planning and stock availability.Organize trade events and client engagement activities to enhance customer relations.Monitor promotional activities and market share growth with the support of the Regional Manager.Assist with the credit application process and support the debtors team in collecting outstanding payments.Help manage high-risk customers and ensure outstanding debt is kept within agreed limits.Ensure company vehicles and equipment are used and maintained in accordance with company policies.Attend monthly business meetings to report on sales and customer development initiatives.Stock ControlWork closely with the warehouse to ensure stock availability and resolve related queries.Support consignment stock processes when required.Monitor customer buying patterns to forecast monthly stock needs.Oversee stock rotation and replenishment.Assist customers in managing their stock levels and product mix effectively.ComplianceOperate within established procedures to ensure operational integrity.Identify and report risks or issues within the assigned territory.Promote compliance with applicable regulations to prevent wasteful or irregular expenditure.Customer ServiceBuild and maintain strong working relationships with clients and internal teams.Proactively address and resolve customer problems with professionalism and integrity.Ensure all customer queries are resolved promptly in coordination with internal teams.Provide product training and regular updates to customers regarding pricing and features.Support the customer liaison team by updati
https://www.jobplacements.com/Jobs/O/On-site-Fitment-Sales-Representative-1218815-Job-Search-02-20-2026-00-00-00-AM.asp?sid=gumtree
12d
Job Placements
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Position: Sales Representative - Luxury Great potential GROWTH!Location: Durban & Northern Surrounds.Salary: R38 000 to R42 000 with comms & Benefits (Depending on Experience)Reputable Company & Products.Roles and Responsibilities:Meet sales objectives and support international managers in achieving and exceeding sales budgets.Visit high-profile customers.Develop new business and identify sales.Manage costs against the approved budget.Maintain good communications with customers, employees, and International fabric brands.Maintain good communication and relationship with all International clientsIssues and queries dealt with promptly and courteouslyRegular feedback on queries and delivery dates providedBackorder lists managedOperational problems facilitated and flagged as requiredComplaints managed and flagged as requiredCustomer expectations metFeedback on special orders was collected and Manager informedBudget set in collaboration with Internationals ManagerExpenditure aligns with the budgetWeekly reports submitted (sales, market, and competitor activity)Cost control measures put in place and adhered toExcellent customer service is delivered by all staff in the regionSupport Sales consultants and showrooms in all matters related to InternationalsTeam members receive regular brand/product communication and updatesWeekly sales meetings attendedShowroom and Sales consultants coached to increase skills and knowledge (accompanied on sales calls)Act as a brand ambassador for all international fabric houses20% Office bound and 80% on the road, assisting team.Requirements and skillsA National Senior Certificate or Diploma in the related field is an advantage.3-5 years of sales experience – of luxury goods / interior decor environment preferredExposure to textiles/fabric sales environment is an advantage.Skills in Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation Skills, Market Research, Campaign Implementation, Branding, Public Relations & Publicity, and Report Writing.Valid driver’s License and reliable own vehicle.Languages; Fluent in English and one other SA language (area dependent)Ideal CandidatePassionate for creating, engaging with top designers, inspiring spaces, guiding clients in selecting the perfect fabrics, finishes, and decor elements, and transforming their visions into reality. should demonstrate a passion for sales, a deep understanding of customer needs, and a strong drive to contribute
https://www.jobplacements.com/Jobs/S/Sales-Representative-High-End-Home-Durban-1266896-Job-Search-02-27-2026-09-00-36-AM.asp?sid=gumtree
4d
Job Placements
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Our client, a truck company in Pinetown is seeking a Sales Executive to join their team.
*Candidates from the Automotive Industry are encouraged to apply*
Job Description:
Identification of new customers and the sales of vehicles to these customer’s
Accurate understanding of the deal process.
Customer retention and growth.
Ability to reach targets set out for sales.
Ensuring all vehicles are invoiced timeously, support the process.
Efficiency with vehicle handover and delivery.
Ensuring good customer service.
Monitoring and Administration.
Customer Care
Deal Closure
Minimum Requirements:
Matric Certificate or higher
Qualification in Sales and Marketing advantageous
Minimum 3 Years’ experience in sales within trucking/commercial Industry
Code 14 license advantageous
Personal Attributes:
Analytical thinking
Customer relations
Confident and proactive approach – anticipates issues and requirements
Attention to detail
Strong documentation skills
Good communication skills
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTU4OS9IQQ==&jid=1736909&xid=E.L001589/HA
2y
Staff Solutions PMP
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