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As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage incidents effectively, and drive continuous improvement initiatives. Your primary focus will be on enhancing the overall customer experience by maintaining a high level of service quality and efficiencyAct as a customer advocate within the organization, ensuring that customer needs and concerns are addressed promptly.Implement strategies to enhance overall customer satisfaction and loyalty.Contribute on weekly headcount planning session pointing out areas of concern supported by analysis Resolving poor driver attendance with the Ops Managers team.Measure types of exceptions putting corrective action in placeIdentify network needs to reduce exceptionsAssist TL team to ensure smooth daily operational flow of ordersProvide guidance and support to logistics controllers in optimizing routes, schedules, and resource allocationProactively identify areas for improvement in operational processes and customer service workflows.Collaborate with cross-functional teams to implement enhancements and drive efficiencyConduct regular meetings to discuss challenges, share insights, and strategize on improvements.Develop and monitor key performance indicators (KPIs) related to customer experience and operational efficiency.Generate regular reports to track and communicate performance trends and improvements.Analyze customer feedback and operational data to recommend and implement improvementsLead and coordinate the response to critical incidents affecting motorbike delivery operations.Following the correct escalations process on escalated queriesTaking ownership of post incident analysis, including root cause analysis and solution / prevention recommendations to the Head of Customer Experience.Comprehensive understanding of all tools and Systems Effective application of all tools and systems.Provide regular feedback on systems improvements and/or challenges to help drive system improvements.Troubleshoot driver and system related technical issues and provide comprehensive insight and feedbackEffective Workforce Planning to ensure efficient capacity to meet operational demands. Staff time and attendance overtime signoffQC KPI reviews spot checksLeave planningFoster strong partnerships with Team Leads, logistics controllers, and other relevant stakeholders.Identify training needs for logistics controllers and other staff to improve customer service skills.Facilitate training sessions on customer-centric practices and operational excellence.Tertiary Qualification in Logistics/ Business Management/ Business Administration or equivalent 5 years of experience in a logistics or customer experience roleComputer literate - Good typing
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NjA5OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1798067&xid=1108_186099
19min
1
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Join the dynamic team and be part of something extraordinary! We are seeking a Temporary Driver with a Code 8 license who thrives on adventure and is passionate about ensuring the safe and compliant transportation of goods. If youre ready to take the wheel and drive towards a fulfilling career, look no further!As a temporary driver with a Code 8 license, your role will be crucial in ensuring the smooth and compliant transportation of goods, particularly in relation to port health, plant, state vet, and SARS requirements. You will be responsible for timely document submissions, thorough physical inspections, and adherence to regulatory guidelines.Responsibilities:Transportation and Delivery:Safely drive and deliver goods to designated locations.Ensure on-time deliveries and efficient route planning.Document Submission:Prepare and submit all required port health documents promptly.Familiarity with SARS document submission procedures and requirements.Coordinate with the relevant authorities for smooth document processing.Compliance Management:Ensure compliance with all port health regulations during transportation.Familiarity with plant and state vet requirements for transporting specific goods.Stay updated on any changes in regulations and communicate them to the team.Physical Inspections:Conduct thorough physical inspections of goods before transportation.Collaborate with port health officials for on-site inspections as needed.Follow proper procedures for handling and transporting sensitive items.Record Keeping:Maintain accurate records of deliveries, inspections, and document submissions.Assist in the preparation of reports related to transportation compliance.Vehicle Maintenance:Ensure the vehicle is in good working condition.Report any maintenance or repair needs promptly.Communication:Effectively communicate with stakeholders regarding delivery schedules and compliance issues.Work closely with the operations team to streamline processes.Safety and Security:Adhere to all safety protocols during transportation and inspections.Keep goods secure and protected against damage or theft.Qualifications and Skills:Valid Code 8 drivers license.Previous experience in transportation, especially in dealing with port health and regulatory compliance.Knowledge of port health, plant, state vet, and SARS document submission and inspection processes.Excellent organizational skills with attention to detail.Ability to work independently and as part of a team.Strong communication skills for interacting with authorities and team members.Physical fitness for loading and unloading goods when necessary.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4ODk0NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1795766&xid=1109_188944
1h
1
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Join the dynamic team and be part of something extraordinary! We are seeking a Temporary Driver with a Code 8 license who thrives on adventure and is passionate about ensuring the safe and compliant transportation of goods. If youre ready to take the wheel and drive towards a fulfilling career, look no further!As a temporary driver with a Code 8 license, your role will be crucial in ensuring the smooth and compliant transportation of goods, particularly in relation to port health, plant, state vet, and SARS requirements. You will be responsible for timely document submissions, thorough physical inspections, and adherence to regulatory guidelines.Responsibilities:Transportation and Delivery:Safely drive and deliver goods to designated locations.Ensure on-time deliveries and efficient route planning.Document Submission:Prepare and submit all required port health documents promptly.Familiarity with SARS document submission procedures and requirements.Coordinate with the relevant authorities for smooth document processing.Compliance Management:Ensure compliance with all port health regulations during transportation.Familiarity with plant and state vet requirements for transporting specific goods.Stay updated on any changes in regulations and communicate them to the team.Physical Inspections:Conduct thorough physical inspections of goods before transportation.Collaborate with port health officials for on-site inspections as needed.Follow proper procedures for handling and transporting sensitive items.Record Keeping:Maintain accurate records of deliveries, inspections, and document submissions.Assist in the preparation of reports related to transportation compliance.Vehicle Maintenance:Ensure the vehicle is in good working condition.Report any maintenance or repair needs promptly.Communication:Effectively communicate with stakeholders regarding delivery schedules and compliance issues.Work closely with the operations team to streamline processes.Safety and Security:Adhere to all safety protocols during transportation and inspections.Keep goods secure and protected against damage or theft.Qualifications and Skills:Valid Code 8 drivers license.Previous experience in transportation, especially in dealing with port health and regulatory compliance.Knowledge of port health, plant, state vet, and SARS document submission and inspection processes.Excellent organizational skills with attention to detail.Ability to work independently and as part of a team.Strong communication skills for interacting with authorities and team members.Physical fitness for loading and unloading goods when necessary.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4ODk0NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1795766&xid=1109_188944
10h
1
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EXPERIENCED RETAIL STAFF PHOENIX
A Busy retail store in Phoenix is looking for the following positions to be filled candidates applying must be from around the Phoenix area.
STAFF CONTRACTS SUPERVISOR URGENT
EXPERIENCED BLOCKMEN VERY URGENT!
EXPERIENCED CASHIERS WITH REFERENCES
PACKERS
EXPERIENCED BUTCHERY STAFF
EXPERIENCED DELI STAFF
EXPERIENCED BAKERY STAFF
DRIVERS CODE 10
The minimum requirements are as follows:
Min 1-year experience in the above mentioned positons
Must have Grade 12
Clear criminal records
Willing to work retail hours
Must be able to communicate in English
Must have excellent customer services.
Candidates must be from Phoenix and surrounding areas!
Please contact Nithesh 0619261490
email c3fmjobs8@gmail.com
KINDLY STATE ON THE SUBJECT LINE EG RETAIL STAFF PHOENIX CASHIER OR BAKERY STAFF PLEASE BE SPECIFIC
Responsibility:EXPERIENCED RETAIL STAFF PHOENIX!!!!!!
A Busy retail store in Phoenix is looking for the following positions to be filled candidates applying must be from around the Phoenix area
STAFF CONTRACTS SUPERVISOR URGENT
EXPERIENCED BLOCKMEN VERY URGENT
EXPERIENCED CASHIERS WITH REFERENCES
PACKERS
EXPERIENCED BUTCHERY STAFF!
EXPERIENCED DELI STAFF
EXPERIENCED BAKERY STAFF
DRIVERS CODE 10
The minimum requirements are as follows:
Min 1-year experience in the above mentioned positons
Must have Grade 12
Clear criminal records
Willing to work retail hours
Must be able to communicate in English
Must have excellent customer service
Candidates must be from Phoenix and surrounding areas!
Please contact Nithesh 0619261490
email c3fmjobs8@gmail.com
KINDLY STATE ON THE SUBJECT LINE EG RETAIL STAFF PHOENIX CASHIER OR BAKERY STAFF PLEASE BE SPECIFIC Salary: RNEGJob Reference #: EXPERIENCED RETAIL STAFF PHOENIX Consultant Name: Recruitment Rise Up Management
2d
OWNER DRIVERS NEEDED WITH OWN RELIABLE VEHICLE, HALF TONNER WOULD BE PERFECT, DAILY RUNS AVERAGE 40 TO 50 PARCELS NB!!! WHATSAPP ONLY NO CALLS WILL BE ANSWERED - FOR MORE INFORMATION PLEASE WHATSAPP ON 081 830 1760
1d
1
One of SAs giant in the retail sector is looking for experienced merchandisers from UMTATA and surrounding areas. A Merchandiser, or Retail Merchandiser, handles a store’s inventory levels and product displays. Their main duties include submitting warehouse inventory reports, clearing any unwanted products from displays and monitoring the sales performances of products.
Monitoring sales and identifying any losses or stock wastage
Working with suppliers and distributors to negotiate prices and order large volumes
Collaborate with executives, marketers and salespeople to set prices that are good for the market and profit
Getting to know the customer base and understanding their motivation and sales drivers
Reviewing customer feedback to predict sales trends and seasonal stock demand
Briefing staff on stock display and rotation to ensure every space is optimized
Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns
Making predictions based on sales data, customer feedback and market trends
Assessing the effectiveness of different product displays and store layouts on sales figures
Reviewing competitors, including pricing, profit, marketing and other progress
Matric
A must Smart phone with good camera picture quality.
High school diploma advantageous.
Previous experience in merchandising or retail preferred.
Degree in business, marketing, retail or related field may be preferred advantageous
Strong organizational and decision making skills.
Excellent communication skills, both written and verbal.
Strong numerical and analytical skills.
Commercial awareness.
Valid drivers license advantageous.
if you meet the above requirements please email CV to subject line experienced retail Merchandiser
recruitment2@riseupgroup.co.zaResponsibility:One of SAs giant in the retail sector is looking for experienced merchandisers from UMTATA and surrounding areas. A Merchandiser, or Retail Merchandiser, handles a store’s inventory levels and product displays. Their main duties include submitting warehouse inventory reports, clearing any unwanted products from displays and monitoring the sales performances of products.
Monitoring sales and identifying any losses or stock wastage
Working with suppliers and distributors to negotiate prices and order large volumes
Collaborate with executives, marketers and salespeople to set prices that are good for the market and profit
Getting to know the customer base and understanding their motivation and sales drivers
Reviewing customer feedback to predict sales trends and seasonal stock demand
Briefing staff on stock display and rotation to ensure every space is optimized
Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns
Making predictions based on sales data, customer feedback and market trends
Assessing the effectiveness of different product displays and store layouts on sales figures
Reviewing competitors, including pricing, profit, marketing and other progress
Matric
A must Smart phone with good camera picture quality.
High school diploma advantageous.
Previous experience in merchandising or retail preferred.
Degree in business, marketing, retail or related field may be preferred advantageous
Strong organizational and decision making skills.
Excellent communication skills, both written and verbal.
Strong numerical and analytical skills.
Commercial awareness.
Valid drivers license advantageous
if you meet the above requirements please email CV to subject line experienced retail Merchandiser
recruitment2@riseupgroup.co.zaSalary: R4400Job Reference #: EXPERIENCED RETAIL MERCHANDISER UMTATAConsultant Name: Recruitment Rise Up Management
2d
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Small security company in Table View urgently seeking Armed Response Officers. Must have Grade C and Armed Response, valid drivers license and reside in Table View or surrounding area. Must be able to start A.S.A.P. Email leon.but@mweb.co.za or nancyramos45@gmail.com
1d
1
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Company WG mechanicals, must be hard working sober and have driver's licence "preferably Owen car". possibility for long term. Cape town belville. Must be able to do pipe work stainless steel, mild steel structural work fabrication. Gas welding, mig welding and stick welding.
2d
1
We are in need of an experienced code 10 PDP drivers in the Epping and surrounding areas Cape Town. To be successful in your application you will need the following.
1) Green Barcoded ID or the new ID card.
2) No criminal record as this will be checked.
3) SARS Registered.
4) Proof of bank account.
5) Grade 12 + Certificate
6) Updated CV with 3 contactable references.
7) Valid Code 10 drivers license. (This will be checked)
Send your CVs to daniel@triodatacape.co.za
Responsibility:Code 10 DriversConsultant Name: Daniel Allen
2d
1
We are in need of an experienced code 8/10 PDP driver in the Kuilsriver and surrounding areas Cape Town. To be successful in your application you will need the following.
1) Green Barcoded ID or the new ID card.
2) No criminal record as this will be checked.
3) SARS Registered.
4) Proof of bank account.
5) Grade 12 + Certificate
6) Updated CV with 3 contactable references.
7) Valid Code 8/10 drivers license. (This will be checked)
Send your CVs to daniel@triodatacape.co.za
Responsibility:Code 8 and 10 driversConsultant Name: Daniel Allen
2d
1
Our client is looking for a Forklift Driver with automotive experience and uploading and offloading of fragile equipment in confined spaces such as shipping containers.
RESPONSIBILITIES:
Maneuvering forklifts safely in busy industrial environments;Moving goods from storage areas to loading areas for transport;Unloading fragile equipment and safely relocating the goods to their designated storage areas;Ensuring that forklift driving areas are free from spills or obstructions;Regularly checking forklift equipment for faults or damages;Using industrial plastic wraps and wooden pallets to safely stack and package goods for transport;Keeping up to date on health and safety requirements and forklift operating procedures;Consolidating partial pallets for incoming goods
REQUIREMENTS:
Attention to detail;Sober habits;Special attention for sensitive equipment;Aware of safety standards;
EXPERIENCE:
5 - 8 years Uploading and offloading of fragile equipment in confined spaces such as shipping containers;Offloading fragile equipment from low beds;Experience offloading equipment where more than one forklift is used simultaneously;Stack containers safely;MANUFACTURING OR AUTOMOTIVE PROJECTS OFFLOADING ROBOTS & PANELS OFFLOADING;NO APPLICATIONS TO BE CONSIDERED IF EXPERIENCE ONLY WITHIN RETAIL & WHOLESALE, WE NEED EXPERIENCE WITHIN FRAGILE GOODS & EQUIPMENT;
QUALIFICATIONS: Matric Valid Forklift licence
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTg4OTM1MjAwP3NvdXJjZT1ndW10cmVl&jid=394659&xid=3988935200
2d
1
I am looking for someone with a bubbly personality, ability to pitch solutions to customers, managing territories / projects, to join an international client in JHB on a contract basis of 12 months, to start as soon as possible.
Travel to inner cities to pitch solutions to get new drivers onboarded
Cold calling
Managing projects within the inner cities
Be the primary contact for the inner cities
Identify issues within the cities and offer solutions
Chasing target
Must have:
Matric
No less than 6 - 8 years experience
Available to start immediately on a 12-month contract
Work 4 days at the office and 1 day from home
Able to work on :
Excel/Google sheet, Word/Google doc and PowerPoint/Google slides.
Able to cope in a fast paced environment
Solutions driven
Great time management skills
Excellent English communication - written and verbal
Adaptable
Enjoy working with others
Able to think quickly on your feet
Great track record - reference checks will be conducted
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTE2OTMxMjQxP3NvdXJjZT1ndW10cmVl&jid=1690133&xid=2516931241
2d
1
Reach Stacker operator ; Transport large structure; construction; Mining; 45 tons ; Containers; 5 stack rows.
Duties & Responsibilities:Loading and unloading 40 Feet ISO shipping containers.
Stacking containers, 5 row high in allocated areas.- Warehouse / Container Park loading and unloading trucks, shipping containers, general forklifts- Experience operating a Container Forklift- Ability to Load and Unload Full/Empty containers onto company trailers and others- Good Communicator required as dealing with Drivers/Transport/E-logistic staff- Experience Stacking of containers to over height requirements suited to national compliance standards- 3/3 Roster- 12 Hour Shifts- Day & Shifts rotating
We are looking for candidates who have a flexible approach and can undertake a variety of production duties.Candidates will be required to remain focused under pressure, be a team player and have good attention to detail to achieve an accurate, on time service to our customer.Please note, to apply for this position, you must have:
Your own transport;
Valid certificate with 5 years full time experience on Reach stacker and Forklifts.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzE1ODIwNjc2P3NvdXJjZT1ndW10cmVl&jid=803436&xid=3715820676
2d
1
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Code 10 Driver position available to start immediately
Must have a valid code 10 drivers license
Must have a valid PDP
Shipping Industry experience
Logistic knowledge
Must have 2-3 years code 10 driving experience
Clear criminal record
Sober habits
Must live in the Western Cape (Cape Town)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjM4MDY4Njc5P3NvdXJjZT1ndW10cmVl&jid=1664072&xid=3638068679
2d
1
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A top company in the retail industry is looking for a Code 10 driver with a valid PDP to work in one of their Warehouses in Johannesburg, Marlboro area.
Minimum Requirements
must have matriculated.at least 1 years experience as a code 10 drivermust have a valid code 10 License.must have a valid PDP.must have a clear criminal record
Additional Requirements
Must be reliable.Must be punctual, Keep to time.
Available to start as soon as possible.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzYxODIzNTU0P3NvdXJjZT1ndW10cmVl&jid=1642520&xid=3761823554
2d
1
A top ridesharing company is looking for a hands-on individual who is passionate about people, who is strategic and data analytical to join them on a 12-month journey with their field acquisitions team.
Individual will be responsible for:
Making outbound calls to prospective partners, manage interactions with existing partners, meeting daily targets, engaging with current and prospective partners to sell the company benefits and offer solutions.
Key Requirements
Must have valid Matric.Must have a valid Drivers LicenseMust have at least 6 years experience in sales.Must be comfortable with travelling.Must have customer service experience.Must be comfortable with cold calling.Must be able to pitch solutions to clients to join the driver platform.Must be creative and innovative.Must be a team player.Must be able to self-manage.Ability to work under immense pressure and working in a fast-paced environment.Must have great track record.Must have excellent English communication.Must have strong data capturing skills.Must be solutions driven.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI2NDM0MDYzP3NvdXJjZT1ndW10cmVl&jid=1687857&xid=1226434063
2d
1
SavedSave
Forklift/Picker Driver
R10-12 000.00 2 months contract
Parow
Become part of team who can provide you with stability and possible growth. You will be responsible for packing and counting of heavy goods as well as doing deliveries within the engineering industry.
Requirements:
Speak English & Afrikaans
South African ID
Matric
Drivers code 10/Heavy duty
Forklift Licence
Physically strong
No criminal record
Please send your CV to Sam@ssrecruit.co.za if you meet requirements
Salary: R12000Job Reference #: SHConsultant Name: Sam H.
2d
1
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We have a 12-month contract available for an adaptable action orientated, highly motivated, individual with strong cold calling and customer service experience to join our international online driver platform client in Johannesburg.
Individual must be comfortable with travelling every 3 weeks for a 2 day trip.
they will be working 4 days a week at the office and 1 day from home.
must have a valid drivers license.
Comfortable with pitching solutions
have 1 on 1 sessions with the drivers.
assist drivers with prospecting and maximizing their hours.
looking for a strong data analytical and solutions driven candidate
must be able to adapt to a fast-paced environment.
must be strategic.
Positive attitude and drive
excellent English communication as you will be dealing with various stakeholder.
must have the ability to do proper market research in order to make the client standout from their other competitors.
they must be able to come up with a plan or strategy to find an onboard fleet partners for upcoming launches.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODYyMzk3ODUyP3NvdXJjZT1ndW10cmVl&jid=1642519&xid=2862397852
2d
1
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Key Accounts Manager
12 Month contract
Parktown, Johannesburg
Market related salary plus quarterly bonus
Details:
Acquisition: Accelerating driver growth in South Africa is top priority. The role will focuson scaling driver partners channels but can also include demand activities.Managing Relationships: The position would require you to strategically build and growrelationships with our Hero Centers, brand ambassadors and other channel partners togrow the supply base and any other duties allocated.Support: Be the primary point of contact for the stakeholders within the supplyecosystem and provide necessary support and within the designated time period.Communication: First point of information flow to all channels that bring in drivers in thecountryAnalytics: Gathering information and drawing inferences and formulating strategiesgeared towards. This includes sharing daily, weekly, monthly reports as required.Expansion: Assisting with the expansion of the company into new cities, being on the ground toset up operations and grow the driver base.
Requirements:
3 years of experience in sales, marketing, event management, or key account managementGood understanding of on-ground execution via different channels, including but not limited tobrand ambassadors and channel partners.Demonstrated ability to prioritize, contribute under pressure and meet tight deadlines.Highly organized, creative and a great project manager.Team player/leader who is passionate about their work and can effortlessly switch back andforth between planning & execution.Tertiary qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjAwMjk5NzE0P3NvdXJjZT1ndW10cmVl&jid=1621182&xid=4200299714
2d
1
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A worldwide leading transportation conglomerate is looking for a Field Sales Representative.
The successful candidate will be the active link between the company and the market to ensure that the company is meeting the necessary demands by conducting calling and market visits to sell the companies proposition to prospective drivers
Job Description
Participate in market visits to generate driver leadsConduct information sessions with current drivers and prospective driversLead outbound call campaigns to prospective driversManage the interactions with existing drivers to understand their needs, concerns and pitch ideas to the company as solutionsSupport drivers through the sign up processManage partnerships
Experience
Previous experience in field sales position Self motivatedAction OrientatedPeople PersonAdaptable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTkxMjEyNzMwP3NvdXJjZT1ndW10cmVl&jid=1690139&xid=2591212730
2d
