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Customer Service (12 Month Contract)
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General Details
Location:
Advertised By:Agency
Company Name:Isilumko Staffing.
Job Type:Contract
Description
We have a 12-month contract available for an adaptable action orientated, highly motivated, individual with strong cold calling and customer service experience to join our international online driver platform client in Johannesburg.
Individual must be comfortable with travelling every 3 weeks for a 2 day trip.
they will be working 4 days a week at the office and 1 day from home.
must have a valid driver's license.
Comfortable with pitching solutions
have 1 on 1 sessions with the drivers.
assist drivers with prospecting and maximizing their hours.
looking for a strong data analytical and solutions driven candidate
must be able to adapt to a fast-paced environment.
must be strategic.
Positive attitude and drive
excellent English communication as you will be dealing with various stakeholder.
must have the ability to do proper market research in order to make the client standout from their other competitors.
they must be able to come up with a plan or strategy to find an onboard fleet partners for upcoming launches.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODYyMzk3ODUyP3NvdXJjZT1ndW10cmVl&jid=1642519&xid=2862397852
Id Subtitle 1226329763
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Isilumko Staffing.
Selling for 2+ years
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Manage the Team members daily and ensure weekly level 10 and daily stand-up meetings are held.Work closely with the technical lead/developers to ensure projects are on track i.e., developed, tested, and deployed to production as agreed with Telkom.Maintain a high level of communication between the Adapt IT team and the Customer BA’s, the relevant Business unit Project Managers, Scrum master, Release manager.Manage and prioritize all incoming projects and CR’s together with the Customer Telkom project team.Together with the developers ensure that all CR related defects get timeously addressed and development is prioritized.Work with customer Business Analysts (BA) to design & communicate requirements.Protect the interests of Adapt IT and the Telkom squad.Review documentation quality.Oversee output in terms of design and delivery quality.Drive for continuous Improvement and innovation across architecture, engineering, and quality.Ensure together with the project administrator that all required documents are uploaded onto the JIRA case. This must be done for each CR and must include the following documents, MOP, URS, and any other project specific documentation.Ensure that project administrator is tracking all time logged and that timesheets are up to date for all staff.Ensure that monthly report is completed by project administrator and is sent to Telkom management team.Monitor Support and ensure that weekly updates are provided on all tickets for that week to the customer
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Receptionist (Office support/ minutes typing)
As the face of our company, the receptionist will set the tone for your clients’ first impressions.
Minimum Qualification Requirements:
Grade 12Own Transport is advantageous.Highly organized, with the ability to efficiently manage administrative tasks.Candidate must be well presented.Minute Typing from recordings – Must have previous experience.
STRONG Computer /System Skills Required
Experience with MS WordExperience with MS ExcelExperience with MS OutlookWilling to learn.
Roles and Responsibilities:
The successful candidate will:Welcome and assist visitors in a professional and friendly manner.Responsible for all incoming calls at the switchboard: Polite answering, transferring calls to the correct department and communicating messages timeously.Ad hoc duties as and when required.Courier service - arranging for collections and deliveries.General secretarial/administrative/filing duties for various directors and managersUpdate various Excel spreadsheets daily, weekly, and monthly.Managing the bookings of the boardrooms and meeting roomsMaintaining safety and hygiene standards of the reception area
Personal attributes required:
Must have a confident and professional telephone manner.Must be professional in approach and appearance with a vibrant personality.Must be well spoken and be able to interact in a polite and composed manner at all times.Must have the ability to organise, multitask, prioritise and work well under pressure.Must be able to use initiative, pay attention to detail and have a strong sense of urgency.Must be trustworthy, reliable, and punctual at all times.Must have to ability to learn quickly, be resourceful and be proactive when issues arise.Must be flexible, agile and able to work in a team as well as independently.Must possess a high level of maturity and integrity.Must promote a positive working environment.Must be able to interact in a polite and composed manner at all times.Must promote a positive working environment.Team PlayerCustomer FocusedAttention to detail.
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1) sales representation: more towards account management, no requirement for new business development; the main tasks will be visiting some shops to collect customer/product feedback;
2) market research: collect data on local market trends etc. summarize in English reports
Must be able to manage self
Must have own car and valid drivers lisence
Previous proven sales and account management experience is not negotiable.
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Firstly thank you for participating, in the understanding breakdown that is going to be beneficial for you the Driver and MNC (Pty) Ltd.
The Contract proceedings are as follows:
1: 12-month contract.
2: R5000 Rental Initiation fee your lending our company vehicle to make money,
3: R2700 Weekly repayments
4: 60 online hours p/week via Bolt only - Requirement.
The vehicle is fully insured, plus services and maintenance are covered with a tracker installed.
Vehicle Specs: 2022 Suzuki Dzire
1: Engine - 1,2 Litre
2: Transmission - 5 speed Manual
3 Drivetrain - Front wheel drive
4: Fuel consumption - 4.9 L / 100 KM
5: Wheels - Alloy
Bolt Platforms the Suzuki falls into:
Bolt Go - R900 a day
Bolt Base - R1200 / R1500 a day
Bolt Comfort - R1200 . R2100 a day
Driver breakdown:
Put in the time and effort, you’ll be rewarded.
R2700 Weekly breakdown structure.
R2700 (7 Days = R385.71 per day)
R2700 (6 Days = R450 per day)
R2700 (5 Days = R540 per day)
Drivers on average should be making R8000 a Week.
Breakdown.
R8000 7 = R1142,85 - Per day
R8000 6 = R1333,33 - Per day
R2700 5 = R1600 - Per day
R80004 = R32000 Monthly earnings for a driver.
Requirements from the driver:
1: Criminal Checks via www.Huru.co.za or Postnet
2: Signing the MNC Contract
3: Deposit: R5000 Into MNC Access with P.O.P
4: Prdp and Licence up to date.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzcyMzU5NjM0P3NvdXJjZT1ndW10cmVl&jid=1504100&xid=1372359634
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Key Responsibilities
Programming of software development as required by the businessConsulting with clientsResponsible for the lifecycle of the implemented software including planning, designing, developing, testing and implementingResearch new technologies and the value they could add to the company
Minimum Requirements
Matric (Grade 12)Degree in computer science or business information technology or equivalent.1 - 2 Years development experience in C#1 - 2 Years SQL server experienceMust be able to write desktop applicationsMust be able to develop web applicationsMust have knowledge in ASP.net MVC using RazorMust have a valid Code 8 drivers license and own transportExperience in PHP is beneficialGood understanding of MEF (Microsoft Extensibility Framework)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQ5NjQyNDAyP3NvdXJjZT1ndW10cmVl&jid=1292399&xid=1249642402
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Support Electrical Instrument function with expert knowledge and fault finding capacityManages projects, perform design work and participate in project teamsCarry out investigations into operational problems and ensure recommendations are for purpose
Commissioning new plants were requiredCoach Electrical Instrument section in fault finding techniques/knowledge of the systemEnsure the integrity of software used on the plantsAssist Plant Engineer in preparation and control of electrical/instrument maintenance budgetManage the Electrical/Instrument drawings as per drawing office proceduresWorking knowledge of SAP and MSOffice – MSWord, Excel, MailIn depth knowledge of PLC, variable speed drives and instrument controlsAbility to read drawings and create sketchesDemonstrate problem solving skillsAbility to organize his/her own time
FOR FURTHER INFORMATION PLEASE CONTACT godfreym@torohc.co.za or call 081 333 2672
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