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CALL CENTRE SALES AGENT – WE’RE HIRING!Are you a confident communicator with a passion for sales? Join our dynamic call centre team and take your career to the next level.Key Responsibilities:Outbound and/or inbound sales calls to potential customersPromote and sell company products or servicesMeet and exceed individual and team sales targetsMaintain accurate customer recordsDeliver excellent customer service at all timesMinimum Requirements:Matric (Grade 12) – essentialMinimum of 12 months call centre experience (sales experience preferred)Strong communication and negotiation skillsTarget-driven with a positive attitudeAbility to work in a fast-paced environmentWhat We Offer:Basic salary plus attractive commission structureOngoing training and supportOpportunities for growth and career advancementEnergetic and supportive team environmentHow to Apply:If you meet the above requirements and are ready for a new challenge, submit your CV to jannie@ubuntubotholife.co.za today.Only shortlisted candidates will be contacted.
City Centre
Results for inbound call centre in "inbound call centre" in Jobs in South Africa in South Africa
1
CALL CENTRE SALES AGENT – WE’RE HIRING!Are you a confident communicator with a passion for sales? Join our dynamic call centre team and take your career to the next level.Key Responsibilities:Outbound and/or inbound sales calls to potential customersPromote and sell company products or servicesMeet and exceed individual and team sales targetsMaintain accurate customer recordsDeliver excellent customer service at all timesMinimum Requirements:Matric (Grade 12) – essentialMinimum of 12 months call centre experience (sales experience preferred)Strong communication and negotiation skillsTarget-driven with a positive attitudeAbility to work in a fast-paced environmentWhat We Offer:Basic salary plus attractive commission structureOngoing training and supportOpportunities for growth and career advancementEnergetic and supportive team environmentHow to Apply:If you meet the above requirements and are ready for a new challenge, submit your CV to jannie@ubuntubotholife.co.za today.Only shortlisted candidates will be contacted.
1h
City Centre
1
We are currently seeking International Inbound Debt Sales Consultants!!!
If youve got what it takes, then get your fingers ready!!
Note: Read thoroughly with understanding.
US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation.
This is a no cold calling center with more of a hot lead base of customers.
Education and Experience:
MatricEnglish language proficiency, written and verbalMinimum 2-years debt sales experience (MUST)Must have worked on international campaignsMUST have a neutral accentMUST have knowledge of debt collection techniquesMUST have sound negotiation skills (not negotiable)
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsMeet minimum productivity requirements for calls dailyManage customer accounts and callsCollection script needs to be adhered to at all timesCarry a professional conversation
Working Hours:
Rotational shifts from 15h00 PM – 04h00 AM
Company Description:
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Salary: R7,500 (basic plus commission)
Attach those CVs and GOOD LUCK!!!
https://www.ditto.jobs/job/gumtree/1567136070&source=gumtree
9mo
CallForce
1
SavedSave
Mobile Support Agent (UK Company)Shift : 13:00pm - 22:00pm Sunday to Thursday .Friday and Saturday off days. Role OverviewKPI-driven Mobile Support Agent required for a high-volume service desk / call-centre environment. Key Duties• Inbound calls, emails & ticket handling• Android & iOS first-line support• Incident logging, resolution & escalation• Meet SLAs, AHT, FCR & CSAT targets Requirements• 1–3 years service desk or call-centre experience• Strong mobile OS knowledge (Android/iOS)• Ticketing systems & SLA-based support• Clear communication & customer focus Work EnvironmentOnsite -Office Based – Befordview/ Germiston - GautengShift-based | Performance-measured | Fast-pacedTo Apply: Send CV to ccv81176@gmail.com.
4d
Bedfordview
10
SavedSave
Get paid your worth and embrace your passion for Sales with Ignition Group!
We’re looking for experienced Sales Experts that want to get in on The Sweetest Deal around.
If you’re ready for a BIG career move, send a WhatsApp to Avo on 0835018247 with the reference ‘Sales expert’ to get your application started or please complete the link: https://bit.ly/45POe1v
If you meet the below requirements, get in touch:
· 6 months of Contact Centre sales or face-to-face sales experience.
· Excellent communication abilities
· Computer literacy
We offer:
· A competitive basic salary
· Lucrative commission structures
· Bonuses and allowances
· Paid training
· And so much more!Job Reference #: IGAHIBS2606Consultant Name: Avonette H.
9mo
IG Recruitment
1
We’re looking for call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for purchases. Vacancies Available only in Pretoria.ResponsibilitiesMemorize scripts for products and services, and refer to them during callsBuild positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriatelyIdentify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriateMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityCreate and maintain record of daily problems and remedial actions taken, using call-center databaseLeverage data and insights gathered by the call center to recommend and influence process improvementsCall 012 448 5248 or WhatsApp 067 761 8853Required skills and qualificationsHigh school degree or equivalentNo Experience NeededStrong active-listening and verbal-communication skillsProficiency in problem-solvingAbility to multitask and manage time effectively
2d
City Centre
1
SavedSave
We rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for a entry level call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidates must be based in Gauteng, Pretoria, will be a quick learner who can memorize scripts and adapt them when issues arise during a call. Objectives of this roleHandle a large volume of inbound and outbound calls in a timely mannerFollow communication scripts and use knowledge of the company’s products and services to go off-script when necessaryIdentify customer needs, research issues, resolve complaints, and provide solutionsMaintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation teamRecommend improvements for systems and processes to boost organizational efficiencyResponsibilitiesMemorize scripts for products and services, and refer to them during callsBuild positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriatelyIdentify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriateMeet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and qualityCreate and maintain record of daily problems and remedial actions taken, using call-center databaseLeverage data and insights gathered by the call center to recommend and influence process improvementsWhatsApp 067 761 8853 or Call 012 448 4258Required skills and qualificationsHigh school degree or equivalentStrong active-listening and verbal-communication skillsProficiency in problem-solvingAbility to multitask and manage time effectivelyTraining is Provided
13d
City Centre
1
SavedSave
International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.Manage customer accounts and calls by logging onto and updating the relevant collections systems.Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.For more complex accounts, analyze customers account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.Negotiate settlements to receive payment on a certain percentage of the debt,Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
1-2 years debt sales experienceMust have worked on international campaignsHighly proficient in English, written and verbal.Must have a neutral accent.Must have knowledge of debt collection techniquesHave sound negotiation skills
What’s in it for you
Basic salary of R7500, increased to R8500, after your first month with usHighly competitive commission structure over and above the R8500 basic salaryTransport is provided as you will be working USA hours, 3pm to 4amFantastic growth opportunitiesExpand your knowledge of the global markets
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/2038725673&source=gumtree
9mo
CallForce
1
SavedSave
International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.Manage customer accounts and calls by logging onto and updating the relevant collections systems.Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.For more complex accounts, analyze customers account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.Negotiate settlements to receive payment on a certain percentage of the debt,Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
1-2 years debt review, debt consolidation or sales experienceMust have worked on international campaignsHighly proficient in English, written and verbal.Must have a neutral accent.Must have knowledge of debt collection techniquesHave sound negotiation skills
What’s in it for you
Basic salary of R7500, increased to R8500, after your first month with usHighly competitive commission structure over and above the R8500 basic salaryTransport is provided as you will be working USA hours, 3pm to 4amFantastic growth opportunitiesExpand your knowledge of the global markets
Shou...
https://www.ditto.jobs/job/gumtree/1025305045&source=gumtree
9mo
CallForce
1
SavedSave
Energy at Work Projects is recruiting approximately 133 Digital Support Agents to support a niche portfolio of high-profile business banking clients for one of South Africas largest and most trusted banking institutions.This role is ideal for individuals who are confident, tech-savvy, and capable of resolving complex digital and technical issues in a fast-paced environment all while delivering exceptional service quality.ð??¹ About the RoleAs a Digital Support Agent, you will be the first point of contact for premium business banking clients across digital platforms. You will manage inbound and outbound customer engagements, troubleshoot advanced technical issues, and ensure each interaction reflects the banks world-class service standards.ð??¹ Key ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate, reliable information.Troubleshoot complex technical and digital banking platform issues.Guide clients through system navigation, digital access, and transactional processes.Maintain a high level of customer satisfaction and uphold service quality standards.Update customer records and escalate complex issues where necessary.Work toward achieving performance targets, KPIs, and SLA requirements.Ensure compliance with all internal controls and banking regulations.ð??¹ Minimum Requirements (Non-Negotiable)Matric / Grade 12NQF Level 5 certificate (Not negotiable)23 years experience in a banking call centre environment, supporting high-profile or business banking clientsStrong communication and problem-solving skillsAbility to work under pressure in a high-volume, fast-paced environmentDemonstrated ability to handle complex troubleshooting support
https://www.jobplacements.com/Jobs/D/Digital-Servicing-Agents-x-133-1217545-Job-Search-01-09-2026-00-00-00-AM.asp?sid=gumtree
9d
Job Placements
1
SavedSave
International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.Manage customer accounts and calls by logging onto and updating the relevant collections systems.Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.For more complex accounts, analyze customers account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.Negotiate settlements to receive payment on a certain percentage of the debt,Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
2 years debt sales experienceMust have worked on international campaignsHighly proficient in English, written and verbal.Must have a neutral accent.Must have knowledge of debt collection techniquesHave sound negotiation skills
What’s in it for you
Basic salary of R7500, increased to R8500, after your first month with usHighly competitive commission structure over and above the R8500 basic salaryTransport is provided as you will be working USA hours, 3pm to 4amFantastic growth opportunitiesExpand your knowledge of the global markets
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/3842007040&source=gumtree
9mo
CallForce
1
SavedSave
International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.Manage customer accounts and calls by logging onto and updating the relevant collections systems.Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.For more complex accounts, analyze customers account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.Negotiate settlements to receive payment on a certain percentage of the debt,Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
1-2 years debt review, debt consolidation or sales experienceMust have worked on international campaignsHighly proficient in English, written and verbal.Must have a neutral accent.Must have knowledge of debt collection techniquesHave sound negotiation skills
What’s in it for you
Basic salary of R7500, increased to R8500, after your first month with usHighly competitive commission structure over and above the R8500 basic salaryTransport is provided as you will be working USA hours, 3pm to 4amFantastic growth opportunitiesExpand your knowledge of the global markets
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/1004131811&source=gumtree
9mo
CallForce
2
Hout Web SEO Agency is expanding and looking for a South Africa–based junior sales consultant to engage with incoming enquiries and assist with professional calls using provided scripts.Key Responsibilities:Handle pre-qualified inbound leadsConduct calls professionally following internal scriptsUpdate CRM records after each callRequirements:Neutral South African-friendly accentProfessional phone mannerComfortable following scriptsMust have a reliable computer and stable internetAbility to close a sale (know-how-to-close)Work Structure:Work from home (for now)Initial face-to-face training mandatory, then virtual coachingSalary negotiable upon recruitmentCompany Info:Hout Web SEO AgencyEmail: info@houtwebseo.co.za | CC: mchaviinnocent@gmail.comWhatsApp: +27 71 479 2868
15d
Claremont & Newlands
1
SavedSave
Role Purpose:
The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and resolve their query, where a query cannot be resolved immediately on the close loop call it will be logged to the respective area of resolution and theClose Loop Consultant will case manage the query until resolved.
Knowledge & Education:
Matric:Preferred Subjects:
Maths/Maths LiteracyAccountingBusiness StudiesKnowledge of telecoms / Technology /Digital industry desirableNumeracy
Experience:Min 6 months call centre experiencePrevious Call Centre, Retail, customer facing experience highly recommendedGeneral understanding of complex billing and payment concepts, credits and rebates and re billing calculationsSkills & Competencies:Ability to multi-task between digital and frontline communication channels (chat, inbound and outbound)Multi-Screen NavigationOral and Written Communication Business writing chat skill requiredCustomer Service OrientationAttention to Detail (Generic)Problem SolvingAdaptabilityResilienceBe able to apply effective listening, questioning & probing skills to develop and comprehensively understand the customer’s requirementsIdentify areas that impact customer experience and provide insight to internal and Vodacom Improvement teams to drive Improvement opportunities.
Language:English proficientClear well-articulated
Working Hours: (subject to change based on operational requirements) Monday – Friday ( 08:00- 17:00) (subject to change based on operational requirements
https://www.ditto.jobs/job/gumtree/1076293714&source=gumtree
9mo
CallForce
1
SavedSave
Inbound customer service call center agent needed for Airline company
RESPONSIBILITIES:
Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with customers both verbally and in writing.
REQUIREMENTS
Grade 12One (1) to four (4) years’ experience in a Call Centre EnvironmentTravel or relevant qualification will be an advantageValid Covid-19 vaccination cardExcellent communication in English – speak, read and writeSolid computer literacyExcellent phone etiquetteNo criminal or credit recordAble to work on weekends, public holidays and flexible hours as requiredOwn transport would be an advantage.
SHIFTS ROTATIONAL:
07:00 – 16:0008:00 – 17:0009:00 – 18:0010:00 – 19:00Includes weekends and public holidays.
PERSONAL ATTRIBUTES
PunctualExcellent understanding or experience of delivering great customer service to a customerHigh degree of patience and assertivenessConflict resolution skillsImmaculate time keepingTrustworthy, professional and reliable, including dealing with confidential informationThe ability to work well under pressurePractice good time management and willingness to work longer than normal office hoursRemains focused in order to handle objectionsCustomer focused and service orientated.
https://www.ditto.jobs/job/gumtree/1604503986&source=gumtree
9mo
CallForce
2
SavedSave
Turn your hustle into serious income.This is NOT a basic admin or receptionist job.FastConnect IT / Engineers is expanding rapidly and is looking for one highly driven Sales & Client Acquisition Specialist to help bring in real work for our growing network of engineers.This role starts with a guaranteed base, but it is designed to scale quickly through performance bonuses, responsibility growth, and long-term opportunity.If you are results-driven, disciplined, and confident speaking to clients, this role can change your income trajectory.WHAT THIS ROLE REALLY IS:Cold calling and cold emailing businessesHandling inbound enquiriesBooking and converting clientsWorking directly with the CEO on growth initiativesThis is a performance role, not clock-watching.EARNINGS STRUCTURE (READ CAREFULLY):Guaranteed base pay to startStructured performance bonusesTop performers earn significantly more than the baseLong-term potential for permanent placement and expanded responsibilityNOTE:The full performance bonus structure is shared with shortlisted candidates during onboarding.DAILY TARGETS:80–100 outbound calls120–150 outbound emailsClear expectations and trackingREQUIREMENTS:Sales or call-centre experience (required)Confident phone mannerSelf-managed and disciplinedComfortable working independentlySerious about growth and performanceA MESSAGE FROM THE CEO:If you perform, your income and career will not remain the same.The base pay gets you in the door — performance is where the real money is.HOW TO APPLY:Complete our short Google Form (takes about 5 minutes):https://docs.google.com/forms/d/e/1FAIpQLSdxmQm293yj1-P8bN_Pxy599lbMR7-wwzRjNUO29bJnm6t8lg/viewformOnly shortlisted candidates will be contacted.FINAL NOTE:This is a once-in-a-lifetime opportunity disguised as a “simple” role.If you know how to perform and want income growth, apply now.
6d
Other
1
SavedSave
International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.Manage customer accounts and calls by logging onto and updating the relevant collections systems.Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.For more complex accounts, analyze customers account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.Negotiate settlements to receive payment on a certain percentage of the debt,Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
1-2 years debt review, debt consolidation or sales experienceMust have worked on international campaignsHighly proficient in English, written and verbal.Must have a neutral accent.Must have knowledge of debt collection techniquesHave sound negotiation skills
What’s in it for you
Basic salary of R7500, increased to R8500, after your first month with usHighly competitive commission structure over and above the R8500 basic salaryTransport is provided as you will be working USA hours, 3pm to 4amFantastic growth opportunitiesExpand your knowledge of the global markets
Shou...
https://www.ditto.jobs/job/gumtree/3771622411&source=gumtree
9mo
CallForce
1
SavedSave
A leading organisation is seeking a highly skilled and experienced Credit Operations Manager to oversee and optimise the performance of its collections department. The successful candidate will play a pivotal role in managing day-to-day operations, driving performance, minimising bad debt, and fostering a culture of continuous improvement and compliance.This is an excellent opportunity for a strategic and hands-on leader with a solid track record in managing large credit and collections teams.Key Responsibilities:Manage daily operations of a large collections call centre (approximately 200 agents) handling early-stage outbound and inbound collections.Ensure departmental targets for collections and delinquency are consistently achieved or exceeded.Maintain and continuously improve collections processes, systems, and performance metrics.Promote a culture of high performance and accountability, supporting staff through training, coaching, and performance development.Monitor absenteeism, lateness, attrition, and implement corrective actions where necessary.Conduct regular portfolio performance reviews and contribute to strategy discussions with senior management.Liaise with internal teams to improve efficiency and reduce bad debt exposure.Stay up to date with relevant legislation and technological developments to enhance operational outcomes.Lead recruitment and onboarding processes to ensure high-quality hires.Drive both technical and soft skills development initiatives for the team.Handle performance management and IR matters in line with company policies.Collaborate with Dialler and IT support teams to resolve issues and optimise strategy.Provide input into collections strategies and propose innovative improvements.Requirements:Matric (Grade 12) is essential.Minimum of 57 years experience in an operational Collections Manager role.At least 7 years experience within the collections industry with a proven ability to meet or exceed performance targets.Prior experience as a Collections Agent and/or Supervisor is advantageous.Deep understanding of collection methodologies and best practices.Strong background in team leadership, performance management, and operational planning.Proven track record of driving change, improving processes, and implementing strategic initiatives.Experience analysing reports and data to drive business decisions.Strong leadership and team management abilitiesExcellent time management and organisational skillsHigh attention to detail and accuracyStrong analytical and numerical aptitudeAbility to work under pressure and manage multiple prioritiesProactive approach with a continuous improvement mindsetExcellent communication, coaching, and problem-solving skillsAbility to convert data insights into
https://www.executiveplacements.com/Jobs/C/Credit-Operations-Manager-1202183-Job-Search-7-10-2025-5-48-29-PM.asp?sid=gumtree
6mo
Executive Placements
1
SavedSave
Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy.
Their duties will include:
Describe the product benefits and features to potential customers
• Describe the product to potential new customers.
• Answer potential customers questions regarding the product to be taken to market.
• Let customers or clients know about additional product features and benefits.
• Continuously learn about the companys products/services and remain up to date with any changes.
Convert potential customers into leads
• Convert customer queries that are received into sales leads.
• Meet personal sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.
Escalate/solve any challenges and issues that customers are raising
• Identify common issues raised by potential customers related to the product or business.
• Investigate and solve customer problems.
• Escalate customer problems that need to be solved at a more strategic level.
• Meet with management to discuss possible improvements to the companys customer service.
This role has the following requirements:
Qualifications
• Matric Certificate
Experience
• A min of 1 year proven customer support experience or experience as a Client Service Representative.
Skills
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.
• Ability to multi-task, prioritize and manage time effective
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129
9mo
Mango5
1
SavedSave
Job description:The Acquisitions agent is responsible for sales and lead conversion targets.Marketing of company to both existing and new customers.Follow up on outstanding leads and/or queries.Handle inbound and make outbound calls according to campaigns.Demonstrate excellent knowledge of product, service offerings and systems.Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.Dealing with customer queries and complaints in a competent, efficient and professional manner, in accordance with companys quality standards and values.Selling value-added services.Up selling of company products.Obtaining referrals from new company customers.Provide constant feedback to intermediaries, management and other departments regarding status of leads.Ensure quality benchmarks are achieved.Manage time and workloads to ensure that deadlines and targets are met.Align own behaviour with company culture and values.Ensure achievement of own performance requirements.Establishing, building and maintaining relationships with our various partners.Contract administration, feedback and daily statistical reporting.Scheduling fitments of company units.Rescheduling appointments.Checking/Maintaining high Quality of schedules.Management of potential cancellations. Competencies Required:Selling skills (objection handling & negotiation).Customer centric.Attention to detail.Deadline and results driven.Initiative.Teamwork.Judgment/Problem solving.Tolerance for stress.Interpersonal and communication skills.Influencing. Job Requirements:Matric.1-2 years previous call centre experience in a sales environment is essential.RE 5, 120 FAIS credits advantageous.MS Office knowledge (Basic or Intermediate Excel).
https://www.jobplacements.com/Jobs/A/Acquisitions-Agent-Gauteng-1205710-Job-Search-7-23-2025-9-16-21-AM.asp?sid=gumtree
6mo
Job Placements
1
SavedSave
What Youll DoHandle inbound sales calls and customer inquiriesProvide accurate product information and exceptional serviceBuild and maintain strong customer relationshipsMeet and exceed sales targets and KPIsManage customer data and ensure accurate record-keepingCollaborate with internal teams and provide insights on market trendsOffer general system and support assistance as neededKey Focus AreasInbound Sales (soft-sales approach)Client liaison & customer engagementData management & reportingPerformance-driven executionWhat Were Looking ForMinimum 1 year contact centre experience in sales and customer serviceMatric / Grade 12No criminal recordTarget-driven mindsetOutbound calling experience is an advantageExcellent communication and interpersonal skillsTech-savvy and comfortable working with multiple systemsAbility to work in a fast-paced, team-oriented environmentWho Thrives HereMotivated individuals who enjoy customer interaction, have a natural consultative approach, and can balance service with sales. If youre confident, goal-oriented, and committed to delivering a great customer experience, we want to hear from you!Job Type: PermanentWork Environment: In-officeJob Type: Full-timeEducation:High School (matric) (Required)Experience:sales: 1 year (Required)Customer Service: 1 year (Required)Work Location: In person
https://www.executiveplacements.com/Jobs/C/Customer-Service-Sales-1242960-Job-Search-12-19-2025-00-00-00-AM.asp?sid=gumtree
1mo
Executive Placements
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