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Results for claims in "claims" in Jobs in Durban in Durban
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We are seeking a proactive, detail-oriented professional who understands the complexities of project billing, retention tracking, and progress claims within the construction or engineering sector.This is an exciting opportunity to join a growing engineering business where your role directly impacts cash flow, project performance, and customer relationships.ð??¹ Key Duties & Responsibilities:As our Debtors / Project Billing Administrator, your responsibilities will include:Managing the full debtors function within a project-based engineering environmentPreparing and submitting progress claims based on percentage completion or physical milestonesTracking and reconciling retention amounts (510%) held by clientsEnsuring that all invoices are supported by:Signed completion certificatesProof of work documentationApproved milestone confirmationsProactively following up (at least weekly) on all outstanding invoicesIdentifying reasons for unpaid invoices and taking appropriate actionEscalating project or billing issues to the relevant Sales Managers, where requiredProviding weekly debtors aging reports with detailed commentary to managementMeeting weekly with Sales Managers to review and resolve debtor queriesPerforming general accounts receivable and administrative duties as requiredThis role requires someone who is confident, commercially aware, and comfortable engaging with clients and internal stakeholders to ensure that payments are received on time. ð??¹ Qualifications & Experience:The ideal candidate will have prior experience in one or more of the following roles:Debtors ClerkDebtors ControllerAccounts Receivable ManagerProject Billing ClerkProgress Claims AdministratorContract AdministratorBillings LeadCommercial AdministratorIndustry Experience Required:Experience in the construction or engineering sector, particularly in environments involved in:Milestone-based billingRetention trackingProgress claims submissionsContract administrationSupporting documentation managementKey Competencies:Strong reconciliation and analytical skillsExcellent communication and follow-up abilityHighly proactive and solution-drivenStrong attention to detailAbility to work independently and report effectively to management APPLY NOW! If you are interested in this opportunity, please apply directly. For more vacancies, please visit
https://www.jobplacements.com/Jobs/B/Bookkeeper-1269448-Job-Search-03-06-2026-10-14-40-AM.asp?sid=gumtree
5d
Job Placements
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We are seeking a proactive, detail-oriented professional who understands the complexities of project billing, retention tracking, and progress claims within the construction or engineering sector.This is an exciting opportunity to join a growing engineering business where your role directly impacts cash flow, project performance, and customer relationships.ð??¹ Key Duties & Responsibilities:As our Debtors / Project Billing Administrator, your responsibilities will include:Managing the full debtors function within a project-based engineering environmentPreparing and submitting progress claims based on percentage completion or physical milestonesTracking and reconciling retention amounts (510%) held by clientsEnsuring that all invoices are supported by:Signed completion certificatesProof of work documentationApproved milestone confirmationsProactively following up (at least weekly) on all outstanding invoicesIdentifying reasons for unpaid invoices and taking appropriate actionEscalating project or billing issues to the relevant Sales Managers where requiredProviding weekly debtors aging reports with detailed commentary to managementMeeting weekly with Sales Managers to review and resolve debtor queriesPerforming general accounts receivable and administrative duties as requiredThis role requires someone who is confident, commercially aware, and comfortable engaging with clients and internal stakeholders to ensure that payments are received on time. ð??¹ Qualifications & Experience:The ideal candidate will have prior experience in one or more of the following roles:Debtors ClerkDebtors ControllerAccounts Receivable ManagerProject Billing ClerkProgress Claims AdministratorContract AdministratorBillings LeadCommercial AdministratorIndustry Experience Required:Experience in the construction or engineering sector, particularly in environments involved:Milestone-based billingRetention trackingProgress claims submissionsContract administrationSupporting documentation managementKey Competencies:Strong reconciliation and analytical skillsExcellent communication and follow-up abilityHighly proactive and solution-drivenStrong attention to detailAbility to work independently and report effectively to managementAPPLY NOW! If you are interested in this opportunity, please apply directly. For more vacancies, please visit https://www.jobplacements.com/Jobs/D/Debtors-Clerk-1269459-Job-Search-03-06-2026-10-14-44-AM.asp?sid=gumtree
5d
Job Placements
Full-Time Administrative Assistant – Brokerage (Morningside, Durban)We are looking for a full-time administrative lady to join our brokerage team based in Morningside, Durban.The role involves handling client queries (including claims and authorisations) as well as general administrative tasks. The successful candidate will need to communicate professionally with clients and insurers and work efficiently using Microsoft Word and Excel.Working Hours• Monday – Friday: 08:00 – 16:30• No weekends or public holidaysSalary• R5 500 per monthRequirements• Hardworking, efficient and reliable• Ability to work under pressure and meet deadlines• Strong communication skills — confident dealing with clients and insurers daily• Proficient in Word, Excel and general office software• Professional attitude at all timesDuties• Handle client queries regarding claims, authorisations, etc. (Training provided)• Manage general administrative tasks for the brokerage• Follow up on outstanding matters and ensure client satisfactionIf you do not meet the above requirements, please do not apply.Email your CV to: assista097@gmail.com
6d
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Minimum Requirements:1 2 years Contact Centre experience (essential)Minimum 6 months experience in Debt Collection6 months experience in Customer Service environmentsStrong telephone communication and client engagement skillsAbility to work within structured KPI and QA environmentsComfortable handling sensitive client informationLanguage Requirements:Candidates must be multilingual, with the ability to speak at least three or more South African languages. Examples include:EnglishisiZuluisiXhosaAfrikaansSesothoSetswanaSepediKey Responsibilities:Conduct outbound and inbound calls to beneficiaries regarding unclaimed benefits linked to policies or funds.Clearly explain the nature of the benefit and the claims process to beneficiaries.Perform identity verification and beneficiary checks in line with the applicable fund rules and compliance requirements.Assist clients in understanding and completing the required documentation to initiate claims.Guide beneficiaries through the next steps required to process claims successfully.Manage a portfolio of beneficiary cases and ensure accurate record keeping and updates.Meet daily and monthly performance targets, including:Call targetsCase management targetsQuality assurance (QA) standardsCompliance standardsProvide professional customer support and query resolution.Participate in face-to-face meetings with clients or stakeholders when required.Maintain strict adherence to data protection, confidentiality, and compliance standards.Work collaboratively with internal teams to resolve complex beneficiary cases.Key Competencies:Strong communication and interpersonal skillsHigh level of empathy and client careAbility to explain complex processes in simple termsAttention to detail and strong verification accuracyProfessional telephone etiquetteAbility to work under performance-driven environmentsStrong problem-solving abilityEthical conduct and confidentiality awareness Advantageous Experience:Experience dealing with financial services, pensions, insurance, or benefits administrationKnowledge of claims processes or beneficiary verificationExperience in regulated contact centre environments What We Offer:Competitive basic salaryPerformance-based commission structureStructured work environmentOpportunity to work in a role that helps beneficiaries access funds that rightfully belo
https://www.jobplacements.com/Jobs/T/Temporary-Unclaimed-Benefits-Consultant-1268999-Job-Search-03-05-2026-10-39-53-AM.asp?sid=gumtree
8d
Job Placements
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Scope of Work To implement and maintain an Enterprise Risk Management (ERM) process at both Group and Operational levels, ensuring alignment with the organisations strategic objectives. This includes establishing, implementing, and monitoring risk management strategies, systems, and standards that optimise the identification, mitigation, and management of risk. The role is also accountable for the strategic oversight and optimisation of the Groups insurance portfolio including policy design, placement, administration, claims management, and broker performance to ensure adequate protection of Group assets and continuity of operations. Roles and Responsibilities Business and Financial Manage function expenditure within the approved budget, including risk and insurance spend. Develop the ERM strategy in conjunction with the Chief of Staff to align with Group strategy and objectives. Oversee the insurance strategy, including risk financing structures and adequacy of insurance cover across the Group. Ensure all business continuity plans are aligned with both risk registers and insured risk events. Lead the negotiation and placement of insurance programmes in collaboration with brokers and insurers. Monitor insurance claims, deductibles, premium allocations, and uninsured losses to identify trends and cost-saving opportunities. Ensure the insurance programme is cost-effective, comprehensive, and appropriately benchmarked against industry standards. Customers and Stakeholders Provide expert advice to management and business units on both risk and insurance matters, including contractual liabilities, new business ventures, asset acquisitions, and project risks. Maintain strong working relationships with insurance brokers, underwriters, and loss adjusters to optimise service delivery and coverage. Ensure clear and timely communication of insurance programme details, claim processes, and policy changes to stakeholders. Operational Processes Maintain and update Group risk registers, dashboards and Combined Assurance Plans. Evaluate and report on insurance coverage gaps, uninsured exposures and emerging insurable risks. Lead the renewal process for all insurance policies, ensuring timely submission of declarations and accurate data provision. Oversee claims management processes to ensure efficient resolution and recoveries, including root cause analysis and lessons learned. Ensure insurance policies reflect the Groups asset base, risk profile, and evolving operations across geographies. Maintain and improve the insurance manual and ensure compliance with internal controls and audit standards. Collaborate with procurement and legal teams to ensure insurance requirements in contracts are robust and enforceable. People Leadership and Developmen
https://www.jobplacements.com/Jobs/G/Group-Risk-and-Insurance-Executive-1196488-Job-Search-6-22-2025-2-19-29-PM.asp?sid=gumtree
9mo
Job Placements
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Purpose of the RoleThe PA / Assistant to Head of Customer Service is responsible for providing comprehensive support to the HoCS and Customer Service Team and managing the departments operations, including handling of the daily required duties and supporting with planning and distributing information and to optimize workflow procedures in the office. Point of reference for all queries, requests or issues related to the Customer Service department. Requirements:Matric is essentialPost-matric Diploma or Higher Certificate in a related secretarial/ administration discipline. Minimum 5 years experience in a similar position, within a pressured, customer-centric environment. Well-developed numeracy and literacyDutiesAssist HoCS and customer service department in managing daily operations to ensure positive, safe and profitable working environment. Maintain general company record system to uphold accurate files.Serve as the primary point of contact for internal and external colleagues on all matters pertaining to the Head of Customer ServiceProvide gatekeeper and gateway role, providing a bridge for smooth communication between the Head of Customer Service and staffComplete a broad variety of administrative tasks that facilitate the HoCS ability to effectively lead the customer service department, including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense claimsOperational responsibility for Administrative TeamInternal communicationCompose letters, memos and emailsCollecting information with regards to financial reportingAnticipate HoCS needs in advance of meetings, conferences, etc.Coordinate all meetings and assist with staff meetings and events as neededManage all aspects of departments office services. Evaluate and assist in developing office policies and procedures for improved work flow and anticipate future needs as organization grows.Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of Customer Service departmentCompose presentationsCommercial project managementVerify expense claimsCustomer accounts managementCredit application and Supplier managementManagement of housekeepingEmployee management recordsRespond to queries in person, via telephone or emailPerform administrative task, incl. filingDealing with post, courierMaintaining filing systemsProvide event management support as requestedOther
https://www.jobplacements.com/Jobs/P/PA-Assistant-to-Head-of-Customer-Service-KZN-1269859-Job-Search-03-09-2026-04-17-52-AM.asp?sid=gumtree
5d
Job Placements
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Key ResponsibilitiesExecutive & Administrative SupportProvide full administrative support to the HoCSAct as gatekeeper and first point of contact for internal and external stakeholdersManage correspondence (emails, memos, letters)Screen telephone calls and respond to queries (in person, telephonically and via email)Coordinate meetings, conferences, staff meetings, and eventsAnticipate HoCS requirements ahead of meetings and engagementsPrepare reports, presentations, and complex documentationManage travel arrangements and expense claimsMaintain schedules and contact lists.Operational & Departmental SupportAssist in managing daily operations to ensure a safe, positive, and profitable working environmentMaintain accurate company and departmental record systemsMaintain filing systems and employee management recordsOversee office services and administrative team operationsAssist in developing office policies and workflow proceduresVendor coordination and procurement of office equipment and suppliesVerify expense claimsAssist with financial reporting information gatheringCustomer accounts managementCredit applications and supplier managementCommercial project management supportManage housekeeping within the departmentHandle post and courier servicesProvide event management supportPerform additional duties for the overall benefit of the company.Minimum RequirementsQualificationsPost-Matric Diploma or Higher Certificate (NQF 6) in Secretarial or Administration disciplineExperienceMinimum 4 5 years experience in a similar roleExperience within a pressured, customer-centric environmentStrong numeracy and literacy skillsComputer LiteracyAdvanced Microsoft Office (Outlook, Word, Excel, PowerPoint)Baan system knowledge advantageous.Key Competencies & SkillsExceptional administrative and organizational skillsStrong analytical and critical thinking abilityHigh level of professionalism and confidentialityExcellent written and verbal communication skills (English)Ability to anticipate needs and work proactivelyStrong problem-solving abilityAccuracy and attention to detailAbility to work independently with minimal supervisionStrong time management skillsAbility to handle pressure and meet deadlinesSound decision-making abilityHigh level of integrity and dependability.Personal AttributesSe
https://www.jobplacements.com/Jobs/A/Assistant-to-Head-of-Customer-Service-1268963-Job-Search-03-05-2026-10-24-37-AM.asp?sid=gumtree
8d
Job Placements
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