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FORESTRY ESTATE MANAGER KZN Qualifications Degree or diploma in Forestry or AgricultureProfessional memberships SAIFSkills required (e.g. good analytical , Practical and able to implements action plans: good budgeting and reporting skills, etc.) Planner: able to interact with all population groupsJob specific technical skills Fully computer literateAble to operate and live in a rural environmenthave good initiative and able to make sound decisions on their ownPrior experience 10 years Effective management and control of all operations (planning, programming, quality within budgetary constraints, quantity and interactions with supervisory staff, workshop staff and clients) 1.2 Harvesting and hauling operations1.3 Forest Protection operations1.4 Road construction and maintenance1.5 Workshop and Fleet operations1.6 Environmental activities and certification activities on the management schemes as stipulated by the General Manager1.7 Growing stock management including regular updates of spatial and attribute data1.8 Site specie matching in co-operation with the Area Manager and Planning Forester 2.0 Liaison 2.1 All neighbours, conservation committees, fire protection associations and farmers associations2.2 Contractor owners and managers2.3 Markets regarding requirements and specifications2.4 General public2.5 Law enforcement agencies2.6 Farm Dwellers (Meetings) 3.0 Administration 3.1 Meeting attendance - Company, Clients, Contractors3.2 Monthly report submission3.3 Budget preparation3.4 A.P.O. preparation3.5 Creditor control3.6 Timber movement control3.7 Clerical functions, some of which are delegated to Estate Supervisor/Clerks3.8 Compliance with FSC 4.0 Labour 4.1 Union representation4.2 Shop Stewards meetings4.3 Disciplinary and grievance procedures4.4 Housing and transportation5.0 Occupational Health and Safety 5.1 Take on the responsibilities of a 16.2 appointment5.2 Manage the OHS program for the Estate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg3OTAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219547&xid=1109_87901
2y
1
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Driven, self- motivated Sales Executive required by financial services / telecommunications client. Must have strong negotiation skills and be able to close deals. Will be required to call on clients in Vryheid
* Meeting weekly and monthly KPIs and sales targets
* Signing new contracts with clients - contract administration
* Adhere to requirements of the business when placing devices
* Ensure contracts are submitted timeously, complete, readable, and valid
* Capture all signed contracts into the contract register
* Log all activities on the CRM system and maintain a solid sales pipeline
* Liaise with the Sales Admin team regarding the delivery and timeline of all orders
* Prepare monthly sales reports
* Matric
* Must be fluent in English
* External sales experience in telecommunications / financial services / pre-paid electricity / recharge vouchers
* Driver’s license
* Own reliable car
* Computer literate, Windows, Outlook, and Excel
* Matric
* Must be fluent in English
* External sales experience in telecommunications / financial services / pre-paid electricity / recharge vouchers
* Driver’s license
* Own reliable car
* Computer literate, Windows, Outlook, and Excel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzc1NDZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1136676&xid=1555_7546
2y
1
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A busy and large resort located in KZN - Berg. 150 Rooms + Timeshare. Conferencing/Banqueting for up to 2000 pax. Leisure and Conference Resort.Job DescriptionWill report directly to F&B Manager/Assistant GM and indirectly to GM. Will oversee and control all F&B Service Operations at the Resort. Manage Costs, Operational Equipment, F&B Controls, Staff, Service Management, Training, etc. Previous experience within a similar role in a busy resort/hotel is required.QualificationsFormal Hospitality/Food and Beverage Management Qualification will prove an advantage.SkillsFull working knowledge of Micros. Strong Leadership, Management and Training skills. Strong operationally and administratively with financial controls. Proven track record within a resort or busy hotel environment.Salary / PackageR18000-R22000 Gross Per Month NegotiableBenefitsAccommodation, Meals on duty.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yNTE0MzkyMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=379329&xid=25143922
2y
1
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The Reverse Logistics Supervisor helps customers and internal departments return products to the manufacturing department. The role will oversee and process damaged or defective merchandise, coordinate the reverse logistics schedule, prepare reports.
Qualifications:
MatricMinimum of 2-3 years related work experience in a similar roleCertificate/Qualification in the relevant field or studying towards oneMicrosoft Office - knowledge and application is essential.
Key Performance Indicators:
Customer Liaison Duties
Resolving National customer queries via telephone or email timeously.Resolving National driver collection queries by liaising with the customer.Providing collection dates to the customer when required.Assisting with daily and monthly stock counts of Samsung stock in cages.Communicate failed collections to the customer.Following up on 9000# requests and communicating with the KIC team to have the 9000#’s released.
Administration Duties
Maintaining the Client Collection Request Smartsheet with delivery dates and collection statuses.Following up with the responsible XDocks for collection statuses/dates/updates.Updating Samsung’s Aging Report with Collection Statuses and emailing to the customer daily with information captured on the Smartsheet, obtained from Freightware and XDocks for all collections nationally.Update Samsung’s original waybill number to returned status on Freightware once a Return Order Number is received and creating a collection request with the return order number to ensure that the returned unit is scanned in the warehouse reflects on Freight ware under the return order number.Checking the Freight on Floor Report daily to confirm pending claims on floor and preparing Samsung’s MB52 Report and emailing daily to the customer.Capturing Collection requests on Freight ware when required.Compiling SSA Billing Report Monthly.Updating 9000# Smartsheet when stock has been received from other branches and credits have been closed on Accellos.Preparing collection documentation for Centurion collections – Printing collection documents and manual labels and handing over to planning.Distributing Samsung Collection Notes to the responsible XDocks via email.Check SSA Return documents received from XDocks and collected in Centurion when returns arrive on site and hand over to Planning for units to be delivered to Value Logistics.Compile a list with serial numbers for Dispatch to check stock before delivering to Value Logistics.Sending a second’s order list to KIC to capture an order for credited stock that needs to be delivered to the Second-hand dealer and follo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMzNzM3NzA3P3NvdXJjZT1ndW10cmVl&jid=377523&xid=2433737707
7d
1
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Job Description:
Are you a dynamic and results-driven professional looking to lead our sales and marketing team? We are seeking a Sales and Marketing Manager to recruit, develop, and maintain a team of sales representatives and brokers while setting and achieving targets. If youre a strategic thinker with a passion for sales and marketing, we want to hear from you.
Key Responsibilities:
Develop and implement a comprehensive sales and marketing plan.Align marketing strategies with regional objectives and present plans to the management team.Review and update the strategic plan regularly and provide progress reports.Effectively communicate and ensure the execution of the strategic plan by sales representatives.
Recruitment and Selection Process:
Promote and market representative positions through presentations.Select qualified candidates in accordance with FSCA requirements and assessment selection methods.
Training and Development:
Conduct pre-course and post-course training for sales representatives.Provide on-the-job assessment for representatives to support their growth.
Coaching and Support:
Offer technical support and motivation to representatives.Coach representatives to enhance their selling skills and implement a performance management system.
Training for Brokers:
Ensure brokers are well-equipped with essential office documentation, including application forms.Handle administrative queries for dedicated brokers and provide advice on business methods.Keep brokers updated on Assupol products and services.Ensure brokers computer software is up to date regarding Assupol products and services.Cultivate professional business relationships with brokers.
Market Development:
Identify, penetrate, and develop new markets.Negotiate stop order markets.Maintain relationships with key decision-makers and insurance industry resources.Retain and expand market share in existing markets.Deliver compelling product presentations in the market.
Production Targets and Business Retention:
Monitor and ensure that set production targets are met.Focus on maintaining business retention.
Compliance and Quality Assurance:
Supervise representatives providing services under supervision.Submit monthly evidence of supervision to MSSI.Mentor and train supervisees to ensure a strong understanding of our products.Observe meetings between representatives and clients.Manage and resolve complaints and maintain accurate re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDUwNDU4MzM/c291cmNlPWd1bXRyZWU=&jid=1745518&xid=945045833
7d
1
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FORESTRY ESTATE MANAGER KZN Qualifications Degree or diploma in Forestry or AgricultureProfessional memberships SAIFSkills required (e.g. good analytical , Practical and able to implements action plans: good budgeting and reporting skills, etc.) Planner: able to interact with all population groupsJob specific technical skills Fully computer literateAble to operate and live in a rural environmenthave good initiative and able to make sound decisions on their ownPrior experience 10 years Effective management and control of all operations (planning, programming, quality within budgetary constraints, quantity and interactions with supervisory staff, workshop staff and clients) 1.2 Harvesting and hauling operations1.3 Forest Protection operations1.4 Road construction and maintenance1.5 Workshop and Fleet operations1.6 Environmental activities and certification activities on the management schemes as stipulated by the General Manager1.7 Growing stock management including regular updates of spatial and attribute data1.8 Site specie matching in co-operation with the Area Manager and Planning Forester 2.0 Liaison 2.1 All neighbours, conservation committees, fire protection associations and farmers associations2.2 Contractor owners and managers2.3 Markets regarding requirements and specifications2.4 General public2.5 Law enforcement agencies2.6 Farm Dwellers (Meetings) 3.0 Administration 3.1 Meeting attendance - Company, Clients, Contractors3.2 Monthly report submission3.3 Budget preparation3.4 A.P.O. preparation3.5 Creditor control3.6 Timber movement control3.7 Clerical functions, some of which are delegated to Estate Supervisor/Clerks3.8 Compliance with FSC 4.0 Labour 4.1 Union representation4.2 Shop Stewards meetings4.3 Disciplinary and grievance procedures4.4 Housing and transportation5.0 Occupational Health and Safety 5.1 Take on the responsibilities of a 16.2 appointment5.2 Manage the OHS program for the Estate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyNjkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183905&xid=1109_72691
2y
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Main Objectives
Provide effective
office administrative and support function to the designated manager/s and
teams . The core function will be to
debrief every driver, analysis the route deliveries, oversee that he KPI
targets are met daily.
Responsibilities
·
To
ensure that the Drivers and Vehicles are
allocated correctly to enable daily route monitoring drive
·
To
remain professional in dealings with customers and employees.
·
To file all credit notes, POD`s, invoices and related
documentation accurately and timeously.
·
Debriefing
and reporting on the planned vs. actual route adherence.
·
Daily
route management of bakery delivery vehicles….equals customer service
·
To
analyse & report on operational and customer service trends.
·
To
ensure all systems supporting DRM are
functional, e. g. (Vigil& Mix Telematics)
·
Responsible
for DRM System reporting to management
daily, weekly and monthly KPI`s hit rates.
·
Departure
times, excess kilometres, unplanned routes / stops and kilometres.
·
To
control outstanding crates.
·
Overall
management of drivers.
Competencies
(knowledge, skills and attributes)
· Understanding of the FMCG industry
·
Good
in building relationship and communication skills
·
Good
administrative skills
·
Ability to work under pressure and meet deadlines
·
Be prepared to work additional hours/ Sundays
some/ Public Holidays/ late….
·
Analytical
and innovative mindset
·
Attention
to detail,
·
Basic
IR skills
· Strong
individual
·
Basic
working knowledge of zulu would be advantageous.
Experience and Requirements
·
Matric
, diploma in Administration/FMCG Sales…equivalent
·
Min
3 years Sales Supervisory experience, with a strong emphasis on Customer
Service Delivery.
·
Computer
literate compulsory advance excel user
·
Geographic
information systems/Google earth
·
Route
planning systems, an advantage
·
Routing
and distribution Optimization, knowledge
·
Working
knowledge of vehicle telematics technology and software
·
People
management – experience with working with people at all levels of the
organization.
·
Ability
to interact with all levels of staff.
Skills and
Attributes Required
·
Time
management
·
Accountability
·
Results
driven
·
Adherence
to deadlines
·
Ability
to delegate
·
Sense
of urgency/ results orientation
·
Planning
& organizing
·
Accuracy
& attention to detail
·
Analytical
& numerical ability
·
Assertiveness
·
Innovation/
Continuous improvements
·
Ability
to train/guide/ coachContact : Marushca 082 042 3921 -Email CV to:Marushca@ulungile.co.za
22d
1
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Driven, self- motivated Sales Executive required by financial services / telecommunications client. Must have strong negotiation skills and be able to close deals. Will be required to call on clients in Ulundi
* Meeting weekly and monthly KPIs and sales targets
* Signing new contracts with clients - contract administration
* Adhere to requirements of the business when placing devices
* Ensure contracts are submitted timeously, complete, readable, and valid
* Capture all signed contracts into the contract register
* Log all activities on the CRM system and maintain a solid sales pipeline
* Liaise with the Sales Admin team regarding the delivery and timeline of all orders
* Prepare monthly sales reports
* Matric
* Must be fluent in English
* External sales experience in telecommunications / financial services / pre-paid electricity / recharge vouchers
* Driver’s license
* Own reliable car
* Computer literate, Windows, Outlook, and Excel
POPI
By applying for this position, you consent in terms of the Protection of Personal Information Act (POPI Act)
to your personal information being obtained; utilised and stored by the Company through inter alia,
reference checks, credit checks and trace reports.
Should you not hear from us within 7 days, please consider your application unsuccessful
* Matric
* Must be fluent in English
* External sales experience in telecommunications / financial services / pre-paid electricity / recharge vouchers
* Driver’s license
* Own reliable car
* Computer literate, Windows, Outlook, and Excel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzExNzM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1148084&xid=1555_11739
2y
Ads in other locations
1
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Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in Durban.
Key Performance Areas
(Any experience in below KPA will be advantageous)
Provide On-Site First and Second Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware:
Servers.
Laptops.
Desktops.
MFP Printers.
VOIP Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Personal Attributes
Must be able to work under pressure.
Must be able to address multiple calls simultaneously and prioritize accordingly.
Must be Self-Motivated and able to work under general supervision, with close attention to detail.
Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.
Ability to produce accurate results within prescribed deadlines.
Neatness in work essential.
Passion for the IT Industry.
Results-driven, positive, and professional disposition.
Client service skills and customer approach.
Excellent Interpersonal; verbal and written communication skills.
Problem Solving and Troubleshooting skills essential.
Excellent time management skills.
Positive, confident approach to work and colleagues.
Honest and reliable.
Self-Motivated.
Sober Habits.
Driver’s license and own transport essential.
Technical Knowledge and Skills Experience and Qualifications
Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
Proficient with Microsoft 365.
Microsoft Office Packages.
Teams.
Sharepoint.
PowerBi.
Intermediate TCP/IP Networking knowledge essential
VLANS.
Firewalls.
DHCP.
DNS
Experience with various Internet Connectivity Mediums essential:
3G / LTE.
Fibre.
Microwave.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
Technical experience with Sage 300 Advantageous.
Technical experience with Syspro Advantageous.
Minimum of 5 years in a Desktop Support / System Administrator role essential
SECTOR: Information Technology
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAyMy9BSw==&jid=1806449&xid=E.L002023/AK
1h
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202547
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202535
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202443
7d
1
SavedSave
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Umhlanga, Durban area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Responsibility:General Admin WorkSalary: R12000Job Reference #: Admin6694
6h
1
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
7d
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* We Hiring
Company based in Durban CBD
Administration Assistant Needed for a Loan Company
Responsibilities
• general administration duties
• to liaison with clients
• general filling
• to facilitate clear communication to relevant team members
• computer literacy
Requirements
• must be matriculated
• must have 2 years experience in financial institute
• must be between 22 30 years
• organisational skills
• strong interpersonal skills
• must communicate in english and isi zulu
forward cv to: easilyloans9@gmail com
8h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202532
7d
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Natalia Financial Brokers CC is seeking a Dedicated Admin Clerk to join our Dynamic Office Team.As an Administrative Clerk , you will play a crucial role in ensuring the smooth operation of administrative processes , your primary responsibilities include but are not limited to:Answering the Telephones and Handling Queries hereinWelcoming Clients / VisitorsBooking AppointmentsScanning , Copying and FilingFollowing up on Claims and submitting feedback hereinThe ideal Candidate should possess the following Qualities:Well Spoken PresentablePunctual Excellent Telephone EtiquetteCustomer Service ExperienceOrganizedProficient in Most Microsoft PackagesMatricPrevious Experience in a Similar Role would be advantageousExcellent communication skills (verbal and written)Highly accurate and detail orientatedMust be able to work well under pressureReliable and enthusiastic with a positive "can do" attitudeWithin this role , you must know , practice and ensure that company policies and procedures are followed at all timesKindly email your comprehensive CV to Health@nfbcc.co.za
7h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202526
7d
1
SavedSave
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent position has become available within the support centre.
Responsibility:The successful candidate should possess the following:
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Accurate capturing of client registration forms, and registration of pre-paid electricity meters
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Customer service / call centre / general administration experience
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Customer Service Agent – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: CustomerSupport070923 Consultant Name: Recharger Recruitment
7d
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