Technical Customer Support Agent - Electrical

Employer: Recharger Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.


Responsibility:
The successful candidate should possess the following: • Knowledge and understanding of electrical wiring. • Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically. • Effectively provide clients with Municipal Electricity tariff rates • Attention to detail. • Ability to multi-task and ensure all queries are managed and resolved timeously. • General administrative duties • Ability to effectively work within a team as well as alone. • Ability to work effectively with minimal supervision. Candidate Requirements: • Matric • Must be computer literate. • Basic Qualification in Electrical Engineering • Customer service / call centre / general administration experience (advantageous) • Ability to work weekends, public holidays and shifts. • Clear Credit and Criminal Record Required Skills: Electrical Wiring – 1 year or less Administration – 1 year or less Market related salary with company benefits

Job Reference #: TechnicalCustomerSupportAgentElectrical150923


Consultant Name: Recharger Recruitment