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Results for customer support jobs in "customer support jobs", Full-Time in Jobs in South Africa in South Africa
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Were looking for an enthusiastic full-time retail sales consultant to join our team in the financial services industry What youll do:?Provide excellent customer service.?Help clients find the best solutions for their needs ?Work closely with a supportive, dynamic team. Requirements:?Grade 12/Matric (preferred)?Great communication and people skills ?A friendly, consultative approach to helping customers. ?English language skills.?No previous experience needed-we provide training!Job details:?Job type: full-time, permanent ?Pay:to be discussed during the interview If youre passionate about helping people and ready to grow in a supportive team, wed love to hear from you!
https://www.jobplacements.com/Jobs/S/Sales-assistant-1264751-Job-Search-2-21-2026-2-16-05-AM.asp?sid=gumtree
5d
Job Placements
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Responsibilities:Following up on leads and customer enquiries.Providing technical advice to customers for product selection.Prepare and manage quotations with support from the internal sales team.Maintain and strengthen relationships with clients through regular communication and site visits.New business by acquiring new customers and increasing sales.Support the marketing including online channels, symposiums, exhibitions and trade shows.Engage with the internal team to enhance product knowledge and connect customers with subject matter experts when needed.Requirements: Matric certificate.5+ years experience in a similar role.Must have good communication skills in English and Afrikaans.Relevant tertiary education.Ability to negotiate and excellent relationship building skills.Drivers license.Willing to travel extensively.Ability to work independently and within a team.Problem solving and organizational skills.
https://www.jobplacements.com/Jobs/S/Sales-Consultant-1264283-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
6d
Job Placements
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Key Performance AreasSales OperationsActively source new sales opportunities and close deals to meet or exceed targets.Generate leads, qualify prospects, and manage the sales process from start to finish.Analyze market trends and competitor activities to strategically position offerings.Forecast sales, develop sales strategies, and assess their performance.Maintain and expand a solid customer base in the assigned area.Conduct regular reporting (daily, weekly, monthly) on sales activities and progress.Attend sales events, meetings, and training to stay current with market and product knowledge.Canvass new business, open viable customer accounts, and track monthly sales.Extract and analyze data from SAP to compare actual vs. target units sold.Provide regular feedback to the Regional Manager on sales activities and client engagements.Suggest new marketing strategies and help align customer promotions with company objectives.Coordinate with logistics and warehouse teams to support route planning and stock availability.Organize trade events and client engagement activities to enhance customer relations.Monitor promotional activities and market share growth with the support of the Regional Manager.Assist with the credit application process and support the debtors team in collecting outstanding payments.Help manage high-risk customers and ensure outstanding debt is kept within agreed limits.Ensure company vehicles and equipment are used and maintained in accordance with company policies.Attend monthly business meetings to report on sales and customer development initiatives.Stock ControlWork closely with the warehouse to ensure stock availability and resolve related queries.Support consignment stock processes when required.Monitor customer buying patterns to forecast monthly stock needs.Oversee stock rotation and replenishment.Assist customers in managing their stock levels and product mix effectively.ComplianceOperate within established procedures to ensure operational integrity.Identify and report risks or issues within the assigned territory.Promote compliance with applicable regulations to prevent wasteful or irregular expenditure.Customer ServiceBuild and maintain strong working relationships with clients and internal teams.Proactively address and resolve customer problems with professionalism and integrity.Ensure all customer queries are resolved promptly in coordination with internal teams.Provide product training and regular updates to customers regarding pricing and features.Support the customer liaison team by updati
https://www.jobplacements.com/Jobs/O/On-site-Fitment-Sales-Representative-1218815-Job-Search-02-20-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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The Customer Care Team Leader will be responsible for leading and coordinating our clients customer care team to ensure high levels of customer satisfaction through efficient order fulfilment, on-time deliveries, timely processing of returns, and accurate management of all customer-related documentation. The role further focuses on developing, implementing, and continuously improving customer service processes to support operational excellence and business objectives. Customer Service & Delivery Management Ensure all customer deliveries are executed on time and in full (OTIF) in line with agreed service level agreements (SLAs). Monitor daily delivery schedules and proactively resolve delivery-related issues in collaboration with logistics, warehouse, and transport partners. Ensure customer returns are processed timeously, accurately, and in accordance with company policies and procedures. Act as the primary escalation point for delivery, returns, and service-related customer queries. Documentation & Compliance Ensure all documentation relating to customer deliveries, returns, credits, and claims is accurately completed, processed, and filed within required timelines. Maintain compliance with internal controls, audit requirements, and relevant regulatory or customer-specific documentation standards. Process Development & Continuous Improvement Develop, implement, and maintain customer servicerelated processes, standard operating procedures (SOPs), and work instructions. Continuously review and improve existing customer care processes to enhance efficiency, accuracy, and customer satisfaction. Identify root causes of service failures and lead corrective and preventive action initiatives. Process Development & Continuous Improvement Develop, implement, and maintain customer servicerelated processes, standard operating procedures (SOPs), and work instructions. Continuously review and improve existing customer care processes to enhance efficiency, accuracy, and customer satisfaction. Identify root causes of service failures and lead corrective and preventive action initiatives. Team Leadership & Performance Management Lead, coach, and motivate the customer care team to achieve service excellence and performance targets. Allocate work, monitor workloads, and ensure adequate coverage to meet operational demands. Conduct performance reviews, identify training needs, and support skills development within the team. Stakeholder Engagement & Reporting Build and maintain strong working relationships with internal stakeholders including Sales, Supply Chain, Finance, and Operations. Prepare and analyse customer service performance reports, including delivery
https://www.jobplacements.com/Jobs/C/Customer-Care-Team-Leader-1266071-Job-Search-2-25-2026-9-02-55-AM.asp?sid=gumtree
1d
Job Placements
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Location: Cyrildene, Bedfordview Requirements:MatricRelevant certificates/qualifications3+ years of experience as a Helpdesk TechnicianTelephonic and Remote Helpdesk support (Hardware and software)Must be tech-savvyResponsibilities:VFP: New Product Faults Located, Reported, and Fully Corrected.Serving as the first point of contact for customers/clients seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customersLogging and Closing CallsWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements to proceduresLocate, Test, and Report BugsWrite up Troubleshooting methods and recommendationsProvide customers and clients with a safe and secure platform and terminal to alleviate frustrations and problems and ultimately give them security and stability through guidance and supportIn
https://www.jobplacements.com/Jobs/H/Help-Desk-Technician-1262967-Job-Search-02-16-2026-10-23-00-AM.asp?sid=gumtree
10d
Job Placements
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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
https://www.jobplacements.com/Jobs/A/Airport-Customer-Service-1263318-Job-Search-02-17-2026-05-00-15-AM.asp?sid=gumtree
9d
Job Placements
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The Solutions Consultant drives the successful adoption and optimization of AVEVA’s industrial software solutions by delivering expert technical support, implementation, and training to clients and system integrators. The role focuses on diagnosing and resolving complex technical issues, managing customer expectations, and identifying operational risks to ensure minimal disruption to client processes. By leading on-site and remote support, providing tailored training, and contributing to knowledge base development and marketing initiatives, the Solutions Consultant enhances client outcomes and strengthens AVEVA’s position as a leader in industrial automation and digital transformation.What youll do:Telephonic Support on AVEVA Product RangeDiagnose software configuration problems, integration challenges, or performance bottlenecks in real-time, often under time-sensitive conditions.Guide customers through updates, patches, or workarounds while ensuring minimal disruption to their industrial operations.On-Site Customer SupportTravel to client facilities (e.g., refineries, factories, or power plants) to provide hands-on support for AVEVA solution deployments.Collaborate with on-site teamsManaging Expectations on queries/cases from Customers.Act as the primary point of contact for customer inquiries, setting realistic timelines for resolution based on issue complexity and resource availability.Identifying Risk on QueriesEvaluate incoming customer queries to spot potential risks, such as misconfigurations that could lead to data loss, security vulnerabilities, or operational downtime.Present Training on AVEVA Product Sets, Deliver tailored training sessions—both virtual and in-person—covering AVEVA products like, but not limited to, AVEVA Historian, InTouch SCADA, or AVEVA Engineering.Gather trainee feedback to refine delivery and ensure alignment with customer-specific workflows or industry standards (e.g., ISA-95).Maintain Certification, stay current with AVEVA’s certification programs, such as AVEVA Certified Trainer or PI System Infrastructure Specialist, renewing them as required (typically every 2-3 years).Contribute Towards the Knowledge Base.Author detailed articles, FAQs, or case studies for internal and customer-facing knowledge repositories, focusing on common AVEVA-related challenges and solutions.Share insights from field experiences—like a novel workaround for a PI Data Archive sync issue—to benefit colleagues and reduce redundant troubleshooting.Update documentation with step-by-step guides, screenshots, or video tutorials, ensuring accessibility for non-technical users.Assist in Marketing Activities.Support sales teams by providing technical demonstrations of AVEVA solutions, showcasing benefits like, but not limited to, real-time analyt
https://www.jobplacements.com/Jobs/S/Solutions-Consultant-Aveva-1263510-Job-Search-02-17-2026-23-00-16-PM.asp?sid=gumtree
8d
Job Placements
1
This role is reserved for candidates reside in close proximity to Kraaifontein / StellenboschPurpose of the role: To provide efficient administrative and sales support to the Sales Team, ensuring the smooth processing of customer orders, accurate data management, and timely communication with clients. The Sales Administrator plays a key role in maintaining operational flow, supporting sales performance, and upholding the companys commitment to service excellence and teamwork.Responsibilities include but are not limited to:Handle sales inquiries and process customer orders on various platformsVerify customer details, process payments, and update data in internal systemsInform customers on stock availability, alternatives, and lead timesIssue accurate invoices and coordinate orders internallyManage and update sales and customer records, ensuring timely responsesMaintain and enhance the companys online presence, including website updatesProvide administrative support to the sales team as neededCriteria:Matric2-3 years experience in a similar role with experience in the FMCG industry being advantageousComputer literacy: proficient in Microsoft Office and Omni (advantageous)Fully bilingual in English and Afrikaans with clear communication skillsExcellent phone and email etiquette with strong customer service skillsProficient in English and Afrikaans (speak, read and write)Outgoing personality, team player, and well-organisedFully bilingual in Afrikaans and English, with clear communication skillsAble to work well under pressure, maintaining a friendly, proactive approach
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1264808-Job-Search-02-22-2026-10-00-40-AM.asp?sid=gumtree
4d
Job Placements
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Job description:The Paraplanner will provide an efficient administrative support function to Advisers. In this role you will be allocated a portfolio of clients to assist with processing transactions, dealing with clients directly, looking after accounts and support in basic financial planning. Responsibilities:Financial Planning supportFormulate effective financial plan documents and/or risk management documents, in-line with the strategy as outlined by the adviser, and the customers needs, objectives and risk tolerance.All documents must meet compliance requirements and the relevant legislation, and comply with the company standard documents, policies and procedures.Prepare statement of advice documentation as required.Review customer portfolio review reports in conjunction with changes in customer circumstances and investments and general market movement, as outlined in the sales and service process. Ensure report is accurate and that investment strategy is meeting customers objectives. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken.Review customers risk coverage in conjunction with changes in customer circumstances and risk management needs, product offerings available, and changes in product provider rates. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken.Prepare statement of advice documentation as required.Ensure the accurate production of all customer portfolio review documentation and reports in line with the practices service model.Customer ServiceTeam managementAdministrationClient Relationship ManagementGather Policy informationCompile a summary of informationResearch product informationHandling and solving of client enquiriesHandling of new application and quotationsDiary managementReporting of new business statisticsPreparation of insure review appointmentsMaintaining CRM systemsMinimum requirements:Relevant B.Com Financial degree (Economics, Finance, Business Management, Accounting, Risk Management or Financial Planning)Regulatory Exam for Representatives passed (RE5)At least 5 years relevant work experience within the financial industry as ParaplannerFully bilingual and Afrikaans and English
https://www.jobplacements.com/Jobs/P/Paraplanner-1263971-Job-Search-02-19-2026-04-00-34-AM.asp?sid=gumtree
7d
Job Placements
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Key Responsibilities:Handle calls and customer interactions with professionalism and empathy.Manage and update CRM systems accurately.Provide administrative support to the UK operations team.Multitask effectively in a fast-paced environment.Deliver excellent customer service and support.Requirements:Fluent in English (both written and spoken).Previous experience in a call centre or administrative environment.Strong multitasking and organisational skills.Experience with CRM systems beneficial.Positive attitude and willingness to go the extra mile.
https://www.jobplacements.com/Jobs/C/Call-Centre-Administrator--Langebaan-1235261-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
1d
Job Placements
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We are seeking a skilled, self-motivated Field Service Technician to provide technical support to clients, carry out repairs, and commission equipment. The successful candidate will play a key role in ensuring compliance, maintaining accurate records, and supporting both internal teams and customers on-site and remotely.Key Duties & ResponsibilitiesCompile written reports for clients, including detailed record-keeping of repairs and returnsPrepare, submit, and maintain records of warranty claimsProvide telephonic and on-site technical support to customersOffer technical support to the internal sales teamEnsure compliance with ISO requirementsCommission equipment and systemsEvaluate and troubleshoot problems related to specific applications where equipment is usedAttend to equipment breakdowns efficiently and professionallyTravel as required, including after-hours work and cross-border supportAssist with spare stock control and warehousing activitiesSupport customer quotations when requiredPerform ad hoc duties as assigned by managementRequirementsQualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical EngineeringPractical experience in Control Systems, with exposure to Electronics and/or PneumaticsMinimum of 3 years hands-on experience in Control SystemsValid Drivers LicenceContract TypeContract position with the opportunity to transition to permanent employment
https://www.jobplacements.com/Jobs/F/Field-Service-Technician-1246853-Job-Search-02-20-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
1
About the job We are looking for a reliable Sales Representative to join our remote operations team. In this role, you will handle written customer communication on digital platforms by following predefined guidelines and internal processes. The position is fully remote and integrated into a structured operational environment with clear expectations and performance standards. Key Responsibilities Handle written communication with customers through online systemsRespond to incoming messages in a timely, professional, and consistent mannerFollow predefined communication guidelines and internal workflowsMaintain accurate documentation and follow quality standardsWork independently while adhering to assigned schedules and processes Requirements Very good written and spoken English skillsStrong attention to detail and reliabilityAbility to follow structured guidelines and processesComfortable working independently in a remote environmentStable internet connection and basic technical skillsPrevious experience in customer support, sales, or digital services is an advantage but not required What We Offer Fully remote work from any locationFlexible scheduling options depending on availabilityStructured onboarding and clear documentationOngoing support and defined processesReliable and performance based compensationLong term collaboration opportunities within a stable operational structure
https://www.jobplacements.com/Jobs/S/Sales-Representative-1264396-Job-Search-2-20-2026-6-26-04-AM.asp?sid=gumtree
6d
Job Placements
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REQUIREMENTSMinimum education (essential):National Senior Certificate (Matric)Qualified Electrician Red Seal Trade Test CertificateDiploma or Higher Diploma in Electrical and/or Mechanical Engineering (advantageous)Minimum applicable experience (years):35 years relevant technical experienceRequired nature of experience:Installation, repair, and servicing of poultry and piggery equipmentElectrical wiring, distribution boards, and fault findingProgramming and commissioning of technical equipmentAttending to breakdowns and after-hour calloutsWorking in agricultural or industrial environmentsSkills and Knowledge (essential):Strong electrical and mechanical fault-finding skillsKnowledge of Health & Safety practices and proceduresExperience with SKOV, CODAF or similar systems (advantageous)Strong administrative and reporting abilityComputer literacy (MS Office & relevant technical software)Other:Willingness and Flexibility to travel and to attend after-hours callouts when required.Valid drivers license and own reliable transportProficient in English (Afrikaans advantageous)KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESInstallations & CommissioningInstall poultry and piggery equipment according to customer specificationsInstall electrical wiring, distribution boards and related systemsAssist with project commissioningEnsure installations comply with safety standards Repairs, Maintenance & Fault FindingDiagnose electrical and mechanical faultsConduct repairs and preventative maintenanceTroubleshoot and resolve technical issues efficientlyAttend breakdowns and after-hour callouts Customer Support & Field ServiceConduct regular site visits and inspectionsProvide on-site customer supportResolve customer queries and technical concernsMaintain strong client relationshipAdministration & ReportingComplete job cards accurately and timeouslyProduce detailed service and installation reportsMaintain technical documentationAssist with stock taking where requiredOperational Support & ComplianceAssist Operations Manager and installation teamsOversee ongoing projects when requiredMake ad hoc stock deliveriesAdhere to Health & Safety standards and proceduresStay updated with technological developments in the industry
https://www.jobplacements.com/Jobs/E/Electrician-1266321-Job-Search-02-26-2026-04-01-58-AM.asp?sid=gumtree
13h
Job Placements
1
Non-Negotiable Requirements3 Phase Installation Electrician qualification3â??5 yearsâ?? experience in fault finding, system integration, and solar installationsStrong computer literacy (MS Office, SAP/ERP, and job-specific systems)Proven knowledge of production, engineering, sales, and marketing processesValid driverâ??s licenceKey ResponsibilitiesDeliver reliable technical support with minimal disruptions and high uptimeConduct fault finding and root cause analysis (RCA), providing reports per caseProvide proactive technical updates and resolve issues within SLAPlan and execute preventative maintenance activities, ensuring adherence to schedulesReduce equipment downtime through structured maintenance planningEnsure compliance with ISO maintenance standards, HSE regulations, and auditsMaintain accurate compliance records and achieve high audit scoresResolve customer queries within SLA, ensuring high satisfaction and reduced complaintsSupport lab, storeman, and remote monitoring team membersSkills & CompetenciesProactive and action-orientedStrong analytical and problem-solving abilityPlanning and organisational skillsResilient and adaptable under pressureStrong verbal and written communication skillsCustomer-focused with relationship-building abilityKPIs IncludeTechnical issues resolved within SLA and minimal repeat incidentsMaintenance plan adherence and preventative maintenance completionCompliance audit scores achieved with zero major non-conformancesHigh customer satisfaction with queries resolved promptlyMinimal equipment downtime and optimised use of resourcesTo ApplyOnly candidates who meet the minimum requirements will be considered.Send your CV, qualifications and a head & shoulders photo.If you do not hear from us within 2 weeks, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/O/OM-Technical-Support-1225178-Job-Search-02-23-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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1
Purpose of the Role: To service, maintain, and repair high-pressure cleaning equipment, ensuring reliable performance, excellent customer support, and timely on-site service delivery.Responsibilities include but are not limited to:Perform repairs, maintenance, and servicing of high-pressure cleaning equipmentDiagnose and troubleshoot technical issues to ensure minimal downtimeProvide excellent customer service and technical support to clientsManage inventory of spare parts and maintain accurate service recordsCriteria:Matric or similar certificationA proven track-record in a similar technical role (water purification, solar, compressor repair industry)Technical aptitude or experience with equipment repairsHighly motivated with a hands-on, can-do attitudeCustomer service-oriented with strong interpersonal skillsFluency in English and AfrikaansExcellent problem-solving and time-management skillsValid drivers license and willingness to travel for on-site service callsReliable, sincere, and approachable personalityReside in or near Cape Towns Northern Suburbs ONLY CANDIDATES RESIDING IN OR NEAR CAPE TOWNS NORTHERN SUBURBS WILL BE CONSIDERED FOR THIS ROLE
https://www.jobplacements.com/Jobs/T/Technician-Junior-HP-Cleaning-Equipment-1252723-Job-Search-02-22-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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Our client is seeking a proactive Accounts Receivable Clerk to join their finance team. This role is ideal for someone who thrives in a structured environment, is customer-focused, and enjoys working with international teams across multiple time zones.This role is based in Johannesburg North.Key Responsibilities:Regularly review and monitor outstanding customer accounts to identify overdue balances.Engage with clients to follow up on overdue payments and, where necessary, negotiate repayment terms.Accurately log all customer interactions and payment arrangements, maintaining clear and up-to-date records.Prepare and submit reports on outstanding debts and progress on collections.Process and validate daily financial transactions, ensuring accurate classification and data entry.Set up new customer profiles in the accounting system in line with regional onboarding procedures.Uphold the accuracy and consistency of customer data across all platforms.Investigate account discrepancies and reconcile customer accounts as needed.Support resolution of billing queries and assist in handling customer disputes.Provide administrative support to the finance team and respond to customer and stakeholder queries promptly.Work collaboratively with operations teams, acting as a financial accountability partner.Escalate unresolved issues to senior management in a timely manner.Support internal and external audit processes by providing relevant documentation and account samples.Structure working hours to support global teams and ensure seamless operations across multiple time zones.Assist with any ad hoc finance-related administrative tasks as directed by management.Requirements:Diploma or Degree in Accounting or FinanceMinimum of 2 years experience in an accounts receivable or similar finance roleExposure to multi-country and multi-currency financial environmentsProficient in Microsoft Office (Excel, Word, Teams) with solid intermediate Excel skillsWorking knowledge of basic accounting principlesHigh attention to detail and strong analytical and problem-solving skillsExcellent communication skills, both written and verbal (English)
https://www.jobplacements.com/Jobs/A/Accounts-Receivable-Clerk-1195504-Job-Search-06-18-2025-10-13-53-AM.asp?sid=gumtree
8mo
Job Placements
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