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We’re hiring a remote Virtual Assistant to support a busy medical/aesthetics practice and related property management/real estate operations.Schedule: Monday–Friday, 2 hours/dayPay: $10/hourLocation: Remote (work-from-home)Responsibilities include:Patient scheduling and appointment booking/confirmationsCalling/texting patients and clients (including post-treatment follow-ups)Administrative support and records coordinationResponding to customer inquiries (phone/text/email)Supporting property management tasks (maintenance coordination, vendor/tenant communication)Encouraging clients to leave reviews and assisting with reputation managementSales support for injectables/aesthetic services (answering questions, guiding booking)Managing social media comments/messages and basic engagementRequirements:Prior experience as a virtual assistant (healthcare/med spa experience is a plus)Strong English communication skills (written + phone)Organized, reliable, and comfortable working with multiple prioritiesConfident speaking with clients professionally and handling schedulingTech-savvy (Google Workspace, spreadsheets, scheduling systems; social media platforms)To apply:Please reply with:A brief summary of your relevant experienceYour availability and time zoneExamples of similar work you’ve done (if applicable)LocationRemote / Work From HomeOur practice is located in Los Angeles, California Mobile number: (310) 400 - 0030Email: info@zeebamed.com
Century City
Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
City Centre
Telesales RepresentativeLocation: Cpl81 Ltd, Cape Town CBDAbout Us:Cpl81 Ltd is a leading provider of procurement in the Energy & Gas sector in Europe. We are dedicated to helping our customers achieve their goals through innovative solutions and excellent customer service.Job Description:As a Telesales Representative, you will be responsible for contacting potential customers in the UK over the phone to promote and sell our products/services. You will be expected to build relationships with customers, understand their needs, and provide solutions that meet their requirements. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to succeed.Responsibilities:- Contact potential customers via phone to promote and sell products/services- Build and maintain relationships with customers- Understand customer needs and provide solutions- Meet sales targets and goals- Keep accurate records of sales activitiesRequirements:- Previous experience in telesales in the UK or a similar role- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment- Strong negotiation and closing skills- Goal-oriented and self-motivatedBenefits:- R10 000- R15 000 Basic Salary, Based on experience - Unlimited Commission structure- Training and development opportunities- Friendly and supportive work environmentIf you are passionate about sales and enjoy interacting with customers, we would love to hear from you. Apply now to join our dynamic team and take your career to the next level!Please forward your cv to selwyn@cpl81.comPREVIOUS APPLICANTS NEED NOT REAPPLY.
City Centre
Results for customer support jobs in "customer support jobs" in Jobs in South Africa in South Africa
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Customer Support RepresentativeMonatgue Gardens & Century City (2 Locations) We are looking for a proactive and customer-focused Customer Support Representative to join our team. If you excel at problem-solving, communication, and ensuring customer satisfaction, this is the perfect opportunity for you.Responsibilities:Customer Support & Issue ResolutionServe as the first point of contact for customer inquiries via email, phone, and chat.Address and resolve customer concerns promptly and professionally.Escalate complex issues to the relevant teams when necessary.Maintain detailed records of customer interactions and resolutions.Order & Inventory SupportAssist customers with order tracking, returns, and exchanges.Collaborate with the logistics team to resolve shipping and inventory-related inquiries.Provide accurate product information and availability updates.Communication & Team CollaborationWork closely with sales and account management teams to ensure seamless customer experiences.Relay customer feedback to internal teams to improve products and services.Foster a positive and solution-oriented team environment.Reporting & Process ImprovementTrack and report common customer issues to identify trends and areas for improvement.Suggest process enhancements to improve efficiency and customer satisfaction.Key Skills:Strong problem-solving and conflict-resolution abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office (Excel, Outlook) and CRM systems.Patience and empathy when handling customer concerns.Ability to multitask and prioritise in a fast-paced environment.Minimum Requirements:1 - 2 years of experience in customer support, retail, or a related role.A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).Experience with CRM or helpdesk software is a plus.Strong organisational skills and attention to detail.Ability to work independently and as part of a team.
https://www.jobplacements.com/Jobs/C/Customer-Support-Representative-Cape-Town-1196514-Job-Search-6-23-2025-4-21-45-AM.asp?sid=gumtree
8mo
Job Placements
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Key ResponsibilitiesProvide prompt and professional technical support via phone, email, and chatDiagnose and troubleshoot software, hardware, and network connectivity issuesGuide customers through step-by-step resolutions and product featuresEscalate complex issues to relevant teams and follow up to ensure resolutionMaintain accurate records of all customer interactionsMinimum Requirements25 years experience in a Helpdesk environment (software troubleshooting essential)Excellent verbal and written communication skillsStrong analytical and problem-solving abilitiesPrevious customer service or technical support experienceFamiliarity with helpdesk systems and remote support toolsAbility to work independently and collaborate within a teamEmployment DetailsFull-time, PermanentSalary: R12 000 R13 000 per month (non-negotiable)Based in Kenilworth, Cape Town (must be able to commute)If you are ready to take the next step in your technical support career and grow within a supportive environment, submit your application today.
https://www.jobplacements.com/Jobs/H/HELPDESK-AGENT-1266122-Job-Search-02-25-2026-10-07-39-AM.asp?sid=gumtree
16h
Job Placements
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Employer DescriptionOur client specialises in flow control solutionsJob DescriptionYou will be responsible for the following:Provide best technical advice to the sales team and customers to develop, sell, and successfully implement product or service solutions that will meet the customers needs.Understand and interpret customer specification and Prepare techno commercial quotations & meet customer requirements, expectations and delivery times.Timely Response to customer enquiries and clarification post offer submission.Support sales, distributers, and channel partnersManage complaints and issues regarding customer orders, liaising where necessary with sales, service, finance and operations to solve order issues.Liaise with product management to ensure that products and services are modified, configured, and offered according to customer needs.Processing orders, handle post order activities as Drawings, Quality plans and help the support function for smooth execution and invoicing of the order.QualificationsB Eng degree in Mechanical Engineeringhttps://www.jobplacements.com/Jobs/V/VJ-17470-Applications-Internal-Sales-Support-Engin-1245829-Job-Search-2-19-2026-4-18-13-AM.asp?sid=gumtree
8d
Job Placements
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Position Overview:To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times.Reports to:Support Centre Team LeaderExperience:Minimum of 1 year’s VeriClaim Experience.Previous experience working in a Support Centre environment will be an advantage.Essential Job Functions:Manage large amounts of inbound and outbound calls.Manage large volumes of tickets within set time frames.Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.Evaluate concerns of the customers and provide logical workable solutions.Escalate issues to relevant department, for further investigation, where needed.Build sustainable relationships and engage customers by going the extra mile.Meet induvial and team qualitative and quantitative targets.Document all call and ticket information according to standard operating procedures.Manage after hour emergency queries on a rotation basis.Skills and Functional Requirements:Understanding and working knowledge of functionalities on VeriClaim.Customer focused & ability to build customer relations.Ability to take responsibility for work done.Effective management skills.Ability to take initiative.Ability to manage multiple tasks simultaneously.Excellent time management and organisational skills.Deadline focused.Excellent problem-solving skills.Analytical thinker.General knowledge of Microsoft, Word and Excel.Excellent command of spoken and written English.Knowledge of the Private Medical Aid industry.Excellent communication skills verbal and written.Excellent Telephone and email etiquette.Detail orientated.Highly motivated and enthusiastic and able to work in a team.Credit Control experience will be an advantage.
https://www.jobplacements.com/Jobs/S/Support-Centre-Agent-1264856-Job-Search-02-22-2026-23-00-16-PM.asp?sid=gumtree
3d
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-CT-1248750-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
2d
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This is an entry-level position, so ideally suited to a school leaver looking to get into the industry to:Manage and coordinate Courier DeskAssist with customer queries and bookingsLearn to prepare and compile estimates and quotationsLiaise with service providers and internal departmentsGeneral administrative support to the Sales TeamEnsure accurate record-keeping and follow-upsMust have Matric with Mathematics
https://www.jobplacements.com/Jobs/J/Junior-Sales-Support-1265737-Job-Search-02-24-2026-10-21-21-AM.asp?sid=gumtree
2d
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MINIMUM REQUIREMENTSGrade 12, coupled with a minimum of 3 years administration/coordination experience in a Service departmentExperience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fieldsKnowledge of safety procedures and job-site requirementsValid Drivers Licence and own vehicleDUTIESPrepare quotations for load testing, inspections, repairs and replacement equipment or servicesReview technical information, reports and customer requirements to determine necessary scope and pricingMaintain detailed records of quotes, job files and service documentationFollow up on outstanding quotes Plan, schedule and coordinate service jobsAssign appropriate TechniciansEnsure that necessary tools, equipment and materials are arranged prior to job startMonitor job progress and adjust schedules as needed to meet customer deadlinesAct as link between customers, Technicians and internal teamsProvide customers with job updates, timelines and post-service documentationCoordinate site access, safety requirements, permits and any special project needsSupport Technicians with relevant job information, documentation and logistical supportRespond promptly to customer inquiries Resolve issues or escalate concerns to Management when necessaryProcess service reports, invoices, purchase orders and related paperworkMaintain service calendars, job boards and project trackersAssist the Service Manager with reporting, metrics and departmental planning as required
https://www.jobplacements.com/Jobs/S/Service-Administrator-1264868-Job-Search-2-23-2026-3-30-46-AM.asp?sid=gumtree
3d
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Purpose of the Role: To provide efficient administrative, retail, and operational support by assisting customers, coordinating stock handling, and supporting warehouse activities to ensure smooth day-to-day operations.Key Responsibilities Include but Are Not Limited ToAssist customers in-store and at the tillHandle customer enquiries, both in person and telephonicallyAnswer incoming calls and attend to basic emailsReceive, check, and process incoming stockRe-pack and prepare packaging products for courier dispatchAssist with stock handling, housekeeping, and general warehouse supportSupport retail and operational activities as requiredMaintain a customer-focused and professional service approachCriteriaPrevious retail or warehouse experience is essentialExcellent telephone etiquette and communication skillsComputer & POS literacyProficiency in English and Afrikaans (speak, read and write)Customer-service focused with a positive attitudeEnergetic and willing to workHonest, punctual, and dependableWillingness to assist in both retail and warehouse environmentsOwn reliable transport
https://www.jobplacements.com/Jobs/R/Retail--Operations-Assistant-1263117-Job-Search-02-17-2026-04-00-33-AM.asp?sid=gumtree
9d
Job Placements
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JOB PURPOSE/OBJECTIVES: The Internal Sales Representative plays a pivotal role in growing the Wholesale channel by proactively engaging with trade customers, strengthening key account relationships, and delivering service excellence tailored to the needs of the wholesale market. This role is responsible for identifying and developing sales opportunities within the wholesale customer base, converting leads into revenue, supporting external sales team and ensuring all wholesale partners receive accurate product information, responsive communication, and timely follow-up to drive sustained sales growth.MAIN DUTIES/RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):1. Outbound Sales & Lead Generation Conduct daily outbound sales calls to new and existing customers. Identify sales opportunities, qualify leads, and convert prospects into orders. Follow up on quotations, inquiries, and marketing-generated leads. Upsell and cross-sell products based on customer needs and buying patterns.2. Customer Relationship Management Build and maintain strong relationships with customers to encourage repeat business. Provide friendly, professional, and knowledgeable customer support. Maintain regular communication to understand customer requirements, upcoming projects, and purchasing cycles.3. Order Processing & Administration Prepare and process quotes, sales orders, and customer documentation accurately. Ensure CRM and internal systems are kept updated with notes, activities, and sales pipeline information. Track and manage order status and communicate delivery information to customers.4. Product Knowledge Develop a solid understanding of company products, pricing, and applications. Provide customers with guidance on product selection and alternatives. Stay updated on promotions, new products, and market trends.5. Support to External Sales Team Assist External sales representatives by preparing quotes, leads, and customer insights. Co-ordinate with operations, logistics, and marketing to ensure smooth sales processes. Help schedule customer meetings, follow-ups, and after-sales communication.6. Sales Reporting & KPIs Track daily call activity, conversion rates, and pipeline movement. Contribute to weekly/monthly sales reporting and forecasting. Meet or exceed sales targets daily, monthly & annually and performance indicators.JOB/EDUCATIONAL/QUALIFICATION REQUIREM
https://www.jobplacements.com/Jobs/I/Internal-Sales-Representative-Wholesale-1251912-Job-Search-2-23-2026-1-00-16-PM.asp?sid=gumtree
3d
Job Placements
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