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Results for in service in "in service", Full-Time in Jobs in Centurion in Centurion
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IZI South Africa, a leading South African cash management and secure logistics company offering services such as cash-in-transit (CIT), cash supply, cash processing, and ATM management, is seeking an experienced and solutions-driven IT Systems Manager to join our team at our Head Office - Centurion.The successful candidate will be responsible for effectively managing the outsourced services provider service delivery oversight, and contract negotiation. To ensure that external providers meet service level agreements (SLAs) and align with the organisations strategic IT goals. The Key Responsibilities will Include: Ensure end-to-end delivery of contracted services to assigned customers Manage service delivery across multiple clients, ensuring Service Level Agreement (SLA) and Key Performance Indicators (KPI) adherence Coordinate internal teams to resolve service issues efficiently and effectively Ensure consistent service quality across all customer environments Oversee major incidents and act as an escalation point for service-related issues Ensure root cause analysis is conducted and corrective actions are implemented Collaborate with technical teams to prevent recurring incidents Communicate clearly and proactively with customers during service disruptions Monitor and report on SLA and KPI performance across all assigned clients Identify service risks, trends, and improvement opportunities Drive continuous service improvement initiatives Ensure contractual obligations are consistently met Work closely with the Operations Director to align service delivery with operational strategy Coordinate resources to support service delivery requirements Support project transitions from implementation into steady-state operations Ensure smooth onboarding of new customers and services Liaise with vendors to support service delivery requirements Ensure vendor escalations are managed effectively Track vendor performance against agreed service commitments Prepare monthly service delivery reports for clients and internal stakeholders Provide performance dashboards, SLA reports, and service insights to the Operations Manager Highlight risks, issues, and improvement recommendations Track vendor performance against agreed service commitments Monitor for and escalate potential security incidents Manage identity access control, Multi-Factor Authentication: (MFA), and user permissions across systems Lead Cybersecurity awareness and training Imp
https://www.jobplacements.com/Jobs/I/IT-Systems-Manager-1256013-Job-Search-1-27-2026-1-52-44-AM.asp?sid=gumtree
11d
Job Placements
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Key Responsibilities: Implementation & OperationsImplement and configure monitoring and observability tools across new and existing projects.Productize platforms into cloud-native formats (containerization, automation, orchestration).Integrate tools into the Global Service Desk and ensure alignment with architectural standards.Support global enablement through coaching, documentation, and training of regional teams. Monitoring, Observability & AnalysisLead observability and monitoring tool deployments (e.g., Prometheus, Grafana, Icinga2, Nagios).Implement system performance monitoring and analysis mechanisms.Enable proactive detection and resolution of operational issues through proper capacity planning and reporting.Ensure adherence to monitoring protocols, policies, and blueprints. Reporting & DocumentationProduce regular and ad-hoc reports for internal stakeholders and management.Ensure performance metrics, SLAs, and operational objectives are met through reliable data analysis.Identify and address process exceptions, deviations, and risks via continual improvement initiatives.Develop and maintain SOPs, implementation guides, and troubleshooting documentation. Collaboration & SupportWork closely with cross-functional teams including service desk, DevOps, infrastructure, and project teams.Contribute to project planning, coordination, and execution of monitoring requirements.Support global initiatives like Global Solution Enablement ART, ensuring alignment with tool strategies. Technical Requirements: Proficiency in Linux (required) and Windows (advantageous).Hands-on experience with monitoring tools such as: Icinga2, Nagios, Prometheus, Grafana Scripting skills in Bash and Python for task automation.Familiarity with Docker, Kubernetes, and microservice architecture.Knowledge of network protocols (e.g., TCP/IP, SNMP).Understanding of the Software Development Lifecycle (SDLC) and IT operations best practices.Ability to manage monitoring agents, tune performance, and automate recurring processes. Minimum Requirements: 35 years of experience in an IT monitoring or observability role.Proven experience in Linux-based environments.Experience supporting or deploying observability tools across enterprise-scale systems.ITIL Foundation Certification (preferred).Nice to Have:Exposure to cloud-native monitoring tools (Azure Monitor, AWS CloudWatch).Experience in global IT environments or shared service models.Knowledge of ITSM platforms and integration with service desks.Pre
https://www.jobplacements.com/Jobs/P/Platform-Systems-Engineer--Global-Services-Tool-1198916-Job-Search-06-30-2025-10-23-51-AM.asp?sid=gumtree
7mo
Job Placements
1
Key Accountabilities or Principal Responsibilities Primary DutiesManage designated site:- Waste Management- Cleaning, Hygiene & Pest Control- Indoor Plants- Events Management- Boardroom management (including boardroom bookings)- Manage staff and sub-contractors- Manage contractors- Client liaison- Invoicing submission and control- Management Reports- Manage and co-ordinate general Building Operations- Implement and adhere to Processes and Procedures Secondary Duties- Manage Designated Sites- Maintain service levels- Complete customer focus- Pro-active inputs- Provide feedback and communication to Head Office Manage Staff- Create and adapt staff work profiles- Performance measurement- Delegate responsibilities- Service assessment on Key Performance Areas- Implement corrective action where necessary Manage Contractors- Ensure a valid Service Level Agreement (SLA) exists- Know all the SLA terms and conditions- Adhere to AFM Solutions SLA- Ensure proper service delivery- Performance measurement- If needed, institute non-conformances- Approve service schedules- Initiate and approve requests for service- Follow up on outstanding Helpdesk Work Orders and Requests Client Liaison- Provide regular task feedback to client- Complete all / any client requests and ensure client satisfaction- Provide feedback to Head Office Invoicing Control- Compare invoices to Work Orders- Approve and process of payment within specified time frame- Forward to Head Office Accounts Department- Familiarize with the approved invoicing procedures and abide by them- Ensure timeous submission of invoicing by Contractors. Management Reports- Complete monthly Management Report for Head Office, highlight all operational issues and comment on the status of such issues- Report on status of projects- Report on staff- Highlight concerns- Make recommendations or submit request for assistance. Manage and co-ordinate General Building Operations- Ensure all operational outputs are noted- Timesheet management- Manage on-site expenditure- Communicate all operational aspects to staff- Ensure that client has been made aware of any operational changes- Make recommendations on any operational issues that nee
https://www.jobplacements.com/Jobs/S/Soft-Services-Coordinator-1255876-Job-Search-01-26-2026-10-09-49-AM.asp?sid=gumtree
12d
Job Placements
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Must have Criteria:Candidate to have own / reliable Transport.Must be fully bilingual in both Afrikaans and English.To resides within the Centurion / PTA East area.Prepared to work extended hours when required in fast paced working environments.Minimum Qualifications:NSCElectrical Qualification / Mechatronics - RelatedExperience Includes:1-2 Years Experience in a Manufacturing / Automation environment.
https://www.jobplacements.com/Jobs/J/Junior-Robot-Service-Technician-1255650-Job-Search-01-26-2026-00-00-00-AM.asp?sid=gumtree
10d
Job Placements
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Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and crossâ??functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding industry.Requirements:510+ years experience in customer service leadership, ideally in a highâ??pressure BPO or service environment.Strong track record of developing and executing strategy, driving operational performance, and resolving complex customer and business matters.Exceptional communicatorwritten and verbal.Demonstrated ownership and leadership maturity; not a clockâ??checker or job hopper.Resilient, decisive, and able to operate effectively under pressure.Can write and execute customer service strategies, with a clear focus on results.Is extremely well-spoken and confident in communication.Has a proven track record of handling complex matters and resolving issues decisively.Stable CVCan lead without clock-watching, taking full ownership of responsibilities.Has the tenacity and resilience to thrive in a challenging industry.DesirableExperience with reporting to senior executives.Proven change management and process optimisation experience.Key CompetenciesStrategic thinking & analyticsStrong interpersonal & communication skillsLeadership & coachingProblem solving & escalation managementCustomerâ??centric mindsetCompiling reportsAnalysing dataCan work in a high pressured environmentTraining skillsResponsibilities: Strategic LeadershipDevelop and implement the customer service strategy aligned with organisation goals.Work with executive leadership to shape customer experience priorities and performance indicatorsOperational ManagementLead dayâ??toâ??day customer service operations to ensure highâ??quality service delivery.Handle escalations, complex client issues, and highâ??stake service challenges personally when neededTeam Leadership & DevelopmentManage, coach, and mentor customer service team leaders and staff.Set performance expectations, monitor performance metrics, and drive accountabilityCrossâ??Functional EngagementCollaborate with ops, sales, marketing, and product teams to resolve issues and improve customer outcomes.Provide detailed reporting to CO
https://www.jobplacements.com/Jobs/S/Senior-Customer-Service-Leader-1254639-Job-Search-01-22-2026-04-07-31-AM.asp?sid=gumtree
16d
Job Placements
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Roles and ResponsibilitiesInstall, maintain, and troubleshoot IT equipment (PCs, laptops, printers, networking devices)Diagnose and resolve common hardware, software, and connectivity issuesPerform basic network installations and support (cabling, routers, switches, Wi-Fi)Carry out equipment replacements, upgrades, and system setupsProvide professional on-site support and client interactionComplete job cards, service tickets, and technical documentation accuratelyFollow company procedures, security standards, and safety requirementsEscalate complex or unresolved issues to senior technicians when necessary Required Skills & AttributesSolid working knowledge of computer hardware and IT equipmentPractical troubleshooting and problem-solving abilityAbility to work independently in the fieldReliable, punctual, and well-organisedProfessional communication and customer service skillsAbility to follow processes and work within SLAs ExperiencePrevious hands-on experience in IT support or field services preferredExperience with Windows environments and basic networking is an advantage Additional RequirementsValid drivers license and reliable transportWillingness to travel to client sites (mostly Pretoria and surrounding areas)Flexible availability when required (including occasional after-hours work) Employment DetailsEmployment Type:Permanent EmploymentIndustry:Not specifiedWork space preference:Work OnsiteIdeal work province:GautengIdeal work city:CenturionSalary bracket:R 6000 - 8000Drivers License:CODE B (Car)Own car needed:Yes
https://www.jobplacements.com/Jobs/F/Field-Technician-1257983-Job-Search-02-02-2026-04-08-02-AM.asp?sid=gumtree
5d
Job Placements
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Required Qualification(s) and Experience:Bachelors degree in Computer Science or a closely related discipline. ISTQBMinimum of 5 years solid experience as a QA Automation TesterProven experience within the financial services industry, particularly investments and long-term insuranceStrong understanding of software testing methodologies, QA processes, and automation principlesKey Responsibilities: Design, develop, and maintain automated test frameworks and test scriptsExecute automated and manual tests to ensure system functionality, performance, and stabilityValidate system requirements and business rules related to investments and long-term insurance platformsIdentify, log, and track defects through to resolutionCollaborate closely with developers, business analysts, and other stakeholders to ensure high-quality deliveryEnsure testing processes align with industry best practices and compliance standardsThis is an excellent opportunity to work in a dynamic and fast-paced environment, contributing to the delivery of high-quality systems in a critical financial services domain!
https://www.jobplacements.com/Jobs/Q/QA-Automation-Tester-1259700-Job-Search-02-05-2026-10-23-00-AM.asp?sid=gumtree
2d
Job Placements
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