Field Technician

Roles and Responsibilities
Install, maintain, and troubleshoot IT equipment (PCs, laptops, printers, networking devices)
Diagnose and resolve common hardware, software, and connectivity issues
Perform basic network installations and support (cabling, routers, switches, Wi-Fi)
Carry out equipment replacements, upgrades, and system setups
Provide professional on-site support and client interaction
Complete job cards, service tickets, and technical documentation accurately
Follow company procedures, security standards, and safety requirements
Escalate complex or unresolved issues to senior technicians when necessary

Required Skills & Attributes
Solid working knowledge of computer hardware and IT equipment
Practical troubleshooting and problem-solving ability
Ability to work independently in the field
Reliable, punctual, and well-organised
Professional communication and customer service skills
Ability to follow processes and work within SLAs

Experience
Previous hands-on experience in IT support or field services preferred
Experience with Windows environments and basic networking is an advantage

Additional Requirements
Valid drivers license and reliable transport
Willingness to travel to client sites (mostly Pretoria and surrounding areas)
Flexible availability when required (including occasional after-hours work)

Employment Details
Employment Type:
Permanent Employment
Industry:
Not specified
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Centurion
Salary bracket:
R 6000 - 8000
Drivers License:
CODE B (Car)
Own car needed:
Yes