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Platform Systems Engineer â?? Global Services Tool
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9 months ago2168 views
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General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Key Responsibilities:
- Implementation & Operations
- Implement and configure monitoring and observability tools across new and existing projects.
- Productize platforms into cloud-native formats (containerization, automation, orchestration).
- Integrate tools into the Global Service Desk and ensure alignment with architectural standards.
- Support global enablement through coaching, documentation, and training of regional teams.
- Lead observability and monitoring tool deployments (e.g., Prometheus, Grafana, Icinga2, Nagios).
- Implement system performance monitoring and analysis mechanisms.
- Enable proactive detection and resolution of operational issues through proper capacity planning and reporting.
- Ensure adherence to monitoring protocols, policies, and blueprints.
- Produce regular and ad-hoc reports for internal stakeholders and management.
- Ensure performance metrics, SLAs, and operational objectives are met through reliable data analysis.
- Identify and address process exceptions, deviations, and risks via continual improvement initiatives.
- Develop and maintain SOPs, implementation guides, and troubleshooting documentation.
- Work closely with cross-functional teams including service desk, DevOps, infrastructure, and project teams.
- Contribute to project planning, coordination, and execution of monitoring requirements.
- Support global initiatives like Global Solution Enablement ART, ensuring alignment with tool strategies.
- Proficiency in Linux (required) and Windows (advantageous).
- Hands-on experience with monitoring tools such as: Icinga2, Nagios, Prometheus, Grafana
- Scripting skills in Bash and Python for task automation.
- Familiarity with Docker, Kubernetes, and microservice architecture.
- Knowledge of network protocols (e.g., TCP/IP, SNMP).
- Understanding of the Software Development Lifecycle (SDLC) and IT operations best practices.
- Ability to manage monitoring agents, tune performance, and automate recurring processes.
- 35 years of experience in an IT monitoring or observability role.
- Proven experience in Linux-based environments.
- Experience supporting or deploying observability tools across enterprise-scale systems.
- ITIL Foundation Certification (preferred).
- Exposure to cloud-native monitoring tools (Azure Monitor, AWS CloudWatch).
- Experience in global IT environments or shared service models.
- Knowledge of ITSM platforms and integration with service desks.
- Pre
https://www.jobplacements.com/Jobs/P/Platform-Systems-Engineer--Global-Services-Tool-1198916-Job-Search-06-30-2025-10-23-51-AM.asp?sid=gumtree
Id Subtitle 1328447263
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Job Placements
Selling for 1 year
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