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Platform Systems Engineer â?? Global Services Tool

5 months ago606 views
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General Details
Location:
Centurion, Pretoria / Tshwane
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Key Responsibilities:
  • Implementation & Operations
  • Implement and configure monitoring and observability tools across new and existing projects.
  • Productize platforms into cloud-native formats (containerization, automation, orchestration).
  • Integrate tools into the Global Service Desk and ensure alignment with architectural standards.
  • Support global enablement through coaching, documentation, and training of regional teams.
Monitoring, Observability & Analysis
  • Lead observability and monitoring tool deployments (e.g., Prometheus, Grafana, Icinga2, Nagios).
  • Implement system performance monitoring and analysis mechanisms.
  • Enable proactive detection and resolution of operational issues through proper capacity planning and reporting.
  • Ensure adherence to monitoring protocols, policies, and blueprints.
Reporting & Documentation
  • Produce regular and ad-hoc reports for internal stakeholders and management.
  • Ensure performance metrics, SLAs, and operational objectives are met through reliable data analysis.
  • Identify and address process exceptions, deviations, and risks via continual improvement initiatives.
  • Develop and maintain SOPs, implementation guides, and troubleshooting documentation.
Collaboration & Support
  • Work closely with cross-functional teams including service desk, DevOps, infrastructure, and project teams.
  • Contribute to project planning, coordination, and execution of monitoring requirements.
  • Support global initiatives like Global Solution Enablement ART, ensuring alignment with tool strategies.
Technical Requirements:
  • Proficiency in Linux (required) and Windows (advantageous).
  • Hands-on experience with monitoring tools such as: Icinga2, Nagios, Prometheus, Grafana
  • Scripting skills in Bash and Python for task automation.
  • Familiarity with Docker, Kubernetes, and microservice architecture.
  • Knowledge of network protocols (e.g., TCP/IP, SNMP).
  • Understanding of the Software Development Lifecycle (SDLC) and IT operations best practices.
  • Ability to manage monitoring agents, tune performance, and automate recurring processes.
Minimum Requirements:
  • 35 years of experience in an IT monitoring or observability role.
  • Proven experience in Linux-based environments.
  • Experience supporting or deploying observability tools across enterprise-scale systems.
  • ITIL Foundation Certification (preferred).
Nice to Have:
  • Exposure to cloud-native monitoring tools (Azure Monitor, AWS CloudWatch).
  • Experience in global IT environments or shared service models.
  • Knowledge of ITSM platforms and integration with service desks.
  • Pre
    https://www.jobplacements.com/Jobs/P/Platform-Systems-Engineer--Global-Services-Tool-1198916-Job-Search-06-30-2025-10-23-51-AM.asp?sid=gumtree
Id Subtitle 1328447263
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