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Results for customer experience manager in "customer experience manager" in Jobs in Cape Winelands in Cape Winelands
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Summary:We are seeking a detail-oriented and customer-focused Bookings Clerk to join the team. The ideal candidate will have a passion for customer service and prior automotive industry experience.Main Purpose of the Role:The Bookings Clerk plays a critical role in delivering a professional service experience to customers by managing the booking process efficiently.Key Responsibilities:Appointment SchedulingCustomer InteractionService RecommendationsConfirmations and RemindersDocumentation & AdministrationCoordination with Service DepartmentUpselling & Cross-SellingCustomer SatisfactionTraining & DevelopmentComplianceMinimum Requirements:Senior Certificate (Grade 12) is required. Fully bilingual in English and Afrikaans. Experience in the motor dealership industry, preferably as a Bookings Clerk.Essential Competencies:Effective CommunicationCustomer & Service OrientationProblem SolvingMotivation to Perform & Achieve ResultsSelf-Management and Resilience
https://www.jobplacements.com/Jobs/B/Bookings-Clerk-1270756-Job-Search-03-11-2026-04-23-57-AM.asp?sid=gumtree
21min
Job Placements
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Qualifications and Experience:Grade 12/N3Minimum 5 years experience in the fastener industryWarehouse and Customer Service experienceDuties and Responsibilities:Ensure prompt, accurate and on time customer services and deliveries/collections is maintained at all timesAction any queries and complaints promptlyLiaise with customers regarding their complaints by receiving telephonic calls, emails or written complaints from salesInvestigate any product shortages, oversupplies and complaints related to the service levelsManage control and report all quality defectsAdministrative tasksPhone callsInvestigations
https://www.jobplacements.com/Jobs/C/CUSTOMER-SERVICE-CLERK-1269169-Job-Search-03-06-2026-04-02-37-AM.asp?sid=gumtree
4d
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Assistant AccountantReport to: AccountantSeniority Level: 2-5 yearsDuties and Responsibilities:Maintain accurate financial records, focus on debtors and creditors managementSupport day-to-day financial operations, ensure complianceAct as right-hand assistant to Accountant, assist with reporting, reconciliations, auditsKey Responsibilities:Debtors ManagementManage debtors ledger, issue customer invoices/statementsFollow up on outstanding accounts, resolve queriesAllocate payments, prepare age analysis reportsCreditors ManagementProcess supplier invoices accuratelyMatch invoices to POs, reconcile statementsPrepare payment schedules, resolve queriesBookkeeping & Accounting SupportCapture financial transactions, perform bank reconciliationsSupport month-end procedures, assist with auditsAdministrative SupportProvide admin support for Accountant, maintain financial recordsAssist with OEM reporting, stock control adminMinimum Qualifications and Experience:Diploma/Certificate in Bookkeeping, Accounting, Finance2-3 years bookkeeping or finance experienceMotor dealership experience preferredProficiency in accounting systems, advanced MS Excel skillsRequired Skills:Understanding of debtors/creditors processesAttention to detail, organizational skillsStrong communication, ability to work under pressure
https://www.jobplacements.com/Jobs/A/Assistant-Accountant-1270757-Job-Search-03-11-2026-04-23-57-AM.asp?sid=gumtree
22min
Job Placements
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Duties & ResponsibilitiesDebtors ManagementManage and maintain the debtors ledger accurately and timeouslyIssue customer invoices and statementsFollow up on outstanding accounts and ensure prompt collectionsAllocate customer payments correctly (EFT, cash, card, floor plan, etc.)Resolve debtor account queries in collaboration with Sales, Parts, and Service departmentsPrepare age analysis reports and escalate overdue accountsCreditors ManagementProcess supplier invoices accurately and in line with dealership controlsMatch invoices to purchase orders and goods received notesReconcile supplier statements monthlyPrepare payment schedules and assist with EFT runsResolve supplier queries and discrepanciesMaintain accurate creditor age analysisBookkeeping & Accounting SupportCapture daily financial transactions into the accounting systemPerform daily bank reconciliationsSupport month-end and year-end proceduresPrepare schedules and reports as requested by the AccountantAssist with audits (internal, external, and OEM-related)Ensure compliance with company policies and accounting standardsAdministrative SupportAct as administrative support and backup for the AccountantMaintain organized financial records and filing systems (digital and physical)Assist with reporting required by Jaguar Land Rover (OEM submissions)Support stock control administration where requiredPerform general administrative duties related to the finance department Desired Experience & QualificationDiploma or Certificate in Bookkeeping, Accounting, or Finance essentialMinimum 23 years experience in a bookkeeping or finance roleMotor dealership experience (highly advantageous)Experience in a JLR or premium automotive environment (advantageous)Proficiency in accounting systems (e.g., Kerridge, Autoline, Pastel, Sage, or similar)Advanced Microsoft Excel and MS Office skillsRequired Skills & Competencies:Strong understanding of debtors and creditors processesHigh attention to detail and accuracyExcellent organizational and time-management skillsAbility to work under pressure and meet deadlinesStrong communication and follow-up skillsAbility to work independently and as part of a teamProfessional, trustworthy, and discreet with confidential information
https://www.jobplacements.com/Jobs/A/Assistant-Accountant-1270082-Job-Search-03-09-2026-10-25-23-AM.asp?sid=gumtree
22min
Job Placements
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RESPONSIBILITIESTransaction Processing: Manage day-to-day transaction processing, weekly payments, local/international creditors, and supplier reconciliations.Bank & Cash: Own bank reconciliations, matching transactions, managing company credit cards, and expense reimbursements.Payroll: Process monthly payroll for SA (through payroll provider) and US (through payroll provider);Assets: Maintain and update Fixed Asset Registers.Billing & AR: Manage the full customer lifecycle on Maxio and Stripe; order forms/quotes, onboarding, monthly invoicing, Stripe billing (credit notes/collections), and active debtor management.Customer Success: Monitor renewals and expiry flags; professionally handle customer billing enquiries via email.Reporting & Audit: Assist with M/E transactions and processes. Ensure all records are audit-ready and assist with file preparation and reporting.Admin: Perform general bookkeeping and ad-hoc administration tasks. REQUIREMENTSExperience: 5+ years of relevant experience in a bookkeeping role.Systems: Proficiency in cloud systems. QuickBooks Online experience is highly advantageous.Education: Accounting degree or diplomaStrong financial accounting backgroundAgile and adaptive to a changing environment and enjoys new challengesGreat at working independently and being self-motivatedExcellent verbal and written communication skills and great at actively communicatingCompetent in dealing with suppliers, customers and external providersTech power user and actively interested in using software to automate processes THE OFFERRemuneration: NegotiableEquity: Stock options in US parent companyTime: 4 hours per day.Flexibility: Fully remotePerks: 25 days leave + every second Friday off.Tools: Apple MacBook, 27 screen, Apple keyboard & mouse, and laptop stand provided. TO APPLY:If you would like to apply or receive more information about this position, please:
https://www.jobplacements.com/Jobs/J/JUNIOR-FINANCIAL-ACCOUNTANT--ADMINISTRATOR-1266656-Job-Search-02-26-2026-16-45-31-PM.asp?sid=gumtree
12d
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Duties: Engaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needsTraining and quality control of the Restaurant staff & managing staff performanceCommunicating relevant information to team, Restaurant Manager and guestsCoordinate communication between front of the house and back of the house staffPlanning rosters and managing stock flowDoing daily cash-ups and notifying any other departments/suppliers of relevant informationMonitor compliance with safety and hygiene regulationsGeneral administrative duties, including record keeping, ordering of staff uniforms, processing emails, responding to guests, meeting with suppliers Requirements: Grade 12At least 2 - 3 years previous restaurant management experience or similar role in the hospitality industry at a similar establishmentBilingualComfortable in dealing with very discerning clienteleGood knowledge of food and beverages, including dietaries, bar and wine varietalsTeam management & training abilitiesMust be well-presented and have strong customer service orientationAbility to learn quickly - must have mastered the menu after a period of 1 month in the positionAvailability to work within opening hours (e.g., evenings, public holidays, weekends)Excellent interpersonal- & communication skillsAbility to maintain a professional working relationship with all departmentsFlexibility and AccountabilityEnthusiastic personality
https://www.jobplacements.com/Jobs/A/Assistant-Restaurant-Manager-1269757-Job-Search-03-09-2026-04-03-52-AM.asp?sid=gumtree
1d
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-03-05-2026-00-00-00-AM.asp?sid=gumtree
5d
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Role Objective:Deliver excellent customer service by completing repair orders accurately and within allocated timeframes.Optimise Service Department productivity while ensuring customer safety and satisfaction.Promote companys brand values through professional and knowledgeable service.Key Responsibilities:Complete repair orders efficiently, meeting or exceeding workshop labour targets.Diagnose customer issues, provide solutions, and communicate findings effectively.Ensure timely parts ordering and allocation for repair completion.Stay updated on technological changes through training and continuous learning.Support Service Manager and Foreman in enhancing departmental efficiency.Adhere to dealership processes and contribute to continuous improvement initiatives.Maintain clean and organised workstations, tools, and vehicles.Minimum Requirements:Qualified Motor Vehicle Technician (Red Seal) with 2 years post-qualification dealership experience.Fully bilingual in English and Afrikaans.Experience in premium segment motor vehicle dealership preferred.Computer literate with valid drivers licence.Essential Competencies:Ability to follow procedures and instructions precisely.Customer-focused mindset.Drive for results, efficiency, and productivity.
https://www.jobplacements.com/Jobs/M/Motor-Vehicle-Technician-1270758-Job-Search-03-11-2026-04-23-57-AM.asp?sid=gumtree
22min
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