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Bookings Clerk

6 days ago46 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description

Summary:

We are seeking a detail-oriented and customer-focused Bookings Clerk to join the team. The ideal candidate will have a passion for customer service and prior automotive industry experience.

Main Purpose of the Role:

The Bookings Clerk plays a critical role in delivering a professional service experience to customers by managing the booking process efficiently.

Key Responsibilities:

  1. Appointment Scheduling
  2. Customer Interaction
  3. Service Recommendations
  4. Confirmations and Reminders
  5. Documentation & Administration
  6. Coordination with Service Department
  7. Upselling & Cross-Selling
  8. Customer Satisfaction
  9. Training & Development
  10. Compliance

Minimum Requirements:

Senior Certificate (Grade 12) is required. Fully bilingual in English and Afrikaans. Experience in the motor dealership industry, preferably as a Bookings Clerk.

Essential Competencies:

  • Effective Communication
  • Customer & Service Orientation
  • Problem Solving
  • Motivation to Perform & Achieve Results
  • Self-Management and Resilience

Id Subtitle 1351937900
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Job Placements
Selling for 1 year
Total Ads4.62K
Active Ads4.62K
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