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Results for call centre in customer service jobs in "call centre in customer service jobs" in Jobs in South Africa in South Africa
1
Our company is seeking Call Centre staff to work in our busy offices. Working as a member of our Call Centre team, you will answer incoming customer telephone calls, answer questions, resolve issues, and sell additional products and services.Call Center Agent Job Responsibilities:Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains communication equipment by reporting problems.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Updates job knowledge by studying new product descriptions; participating in educational opportunities.Accomplishes sales and organization mission by completing related results as needed.Kindly Call 087 510 9902 or alternatively WhatsApp +27 67 761 8853 for further information.Call Center Agent Skills / Qualifications:Verbal communicationListeningPeople skillsInformingCustomer focusCustomer serviceAttention to detailProfessionalismMulti-tasking
17h
City Centre1
Qualifications:Bachelors Degree/ Advanced Diploma in Customer Service / Customer Management related qualification.Postgraduate in Customer Service / Customer Management related qualification will be an added advantage.Experience:Relevant 6-8 years experience in Customer Experience and/or Call Centre of which 2 (two) years must have been on a management/supervisory level.Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
https://www.executiveplacements.com/Jobs/M/Manager-Customer-Experience-Centre-Enablement-1266842-Job-Search-02-27-2026-04-31-23-AM.asp?sid=gumtree
3d
Executive Placements
1
SavedSave
We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.Duties and responsibilities:Answering and making calls to customersHandling customer inquiries and issuesProviding information about products and servicesMaintaining customer recordsStrong Telephonic skills
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Customer-Service-1264110-Job-Search-02-19-2026-04-34-06-AM.asp?sid=gumtree
11d
Job Placements
1
Key Responsibilities:Handle calls and customer interactions with professionalism and empathy.Manage and update CRM systems accurately.Provide administrative support to the UK operations team.Multitask effectively in a fast-paced environment.Deliver excellent customer service and support.Requirements:Fluent in English (both written and spoken).Previous experience in a call centre or administrative environment.Strong multitasking and organisational skills.Experience with CRM systems beneficial.Positive attitude and willingness to go the extra mile.
https://www.jobplacements.com/Jobs/C/Call-Centre-Administrator--Langebaan-1235261-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
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IntroductionExhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are driven by commission, this is your opportunity to join a high-performance team with unlimited earning potential.Duties & Responsibilities Conduct outbound sales calls to potential customers Consistently achieve and exceed sales targets Professionally present products and close sales Capture customer information accurately Provide excellent customer service Contribute positively to a target-driven team environmentDesired Experience & Qualification Matric (Compulsory) Minimum 1 year Call Centre Sales Experience (Compulsory) Proven track record in sales Strong communication and closing skills Target driven and money motivated Able to work in a fast-paced environmentPackage & Remuneration R6000 Attendance Bonus Uncapped Commission from Sale One High earning potential Full Paid Training and Ongoing Support Growth and Promotion Opportunities IncentivesInterested?Only candidates with Call Centre Sales experience will be considered.
https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agent-1265869-Job-Search-2-25-2026-5-18-24-AM.asp?sid=gumtree
5d
Job Placements
1
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Tele-Sales Consultant – Job Description (R7000)A Tele-Sales Consultant is responsible for generating sales, building relationships with clients, and promoting company products or services through phone-based communication. The role focuses on converting leads into active customers while delivering excellent service and maintaining a professional brand image.Key ResponsibilitiesMake outbound calls to prospective and existing clients.Present and promote products/services clearly and confidently.Follow a structured sales script and adapt to client needs.Identify customer requirements and recommend suitable solutions.Maintain accurate records of calls, leads, and sales in the CRM system.Achieve daily, weekly, and monthly sales targets.Handle customer objections, questions, and concerns effectively.Build and maintain long-term customer relationships.Upsell or cross-sell additional products where possible.Follow company processes, compliance guidelines, and quality standards.Attend sales meetings, product training, and team briefings.Required Skills & CompetenciesStrong communication and interpersonal skills.Excellent telephone etiquette and confidence in speaking.Ability to handle pressure and meet targets.Good negotiation and objection-handling ability.Basic computer literacy (email, CRM, data entry).Positive attitude, resilience, and self-motivation.Sales-driven mindset.QualificationsMatric (Grade 12) or equivalent.Previous tele-sales or call-centre sales experience is an advantage.Product training will be provided.Please email gasant@teleperformers.co.za
17h
City Centre1
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Call Centre AgentArea; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are providedMinimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English languageAbility to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/D/Durban-Call-Centre-Agent-1265336-Job-Search-2-24-2026-3-13-12-AM.asp?sid=gumtree
6d
Job Placements
1
Our company is looking for a Call Center Agent to join our team.Responsibilities:Most of the day will be providing assistants through the phones, webchats or through email;Execute Inbound/Outbound calls, texts and chat while maintaining compliance;Creatively handle objections and qualify customers for sales appointments;Convert phone conversations to highly qualified appointments through relationship building;Processes check orders, performs account file maintenance;Stay current on all service policies, procedures and training updates;Primary Responsibilities;Proficient in online map systems;Maintain excellent attendance and punctuality;Ability to navigate through multiple screens;Check eligibility for potential passengers and provide general information on services;Requirements:Excellent communication skills;Training is Offered, No Experience NeededGrade 10, 11 or 12 NeededMust have patience and understanding and enjoy helping people via phone, email or chat messages;Billing inquiries and processing payments, and;Troubleshooting basic technical issues they have with their phone, internet or cable services;Kindly call 012 448 5248 or alternatively WhatsApp 067 761 8853
11d
Hatfield1
SavedSave
Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!Minimum requirements:Matric (Grade 12) qualification is essentialProven experience in a customer service, telesales, and call centre environmentBilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantageExcellent telephone manner and communication skillsTarget-driven and customer-focusedResides in BloemfonteinDuties and responsibilities:Handle incoming and outgoing calls to assist customers with queries, concerns, and service requestsEngage in telesales activities, reaching out to potential clients to promote our products and secure appointmentsMaintain an excellent standard of customer service at every touchpointRecord and update customer information accuratelyAchieve and exceed appointment and sales targets for incentive rewardsSkills required:Communication skillsProblem-solving skillsInterpersonal skillsOrganisational skillsAdaptibilityRemuneration:R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)Work hours:Monday - Friday: 08:00 - 17:00Every other Saturday: 08:00 - 12:00IMPORTANT:Applications close 28 July 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/C/Customer-Care-Agent-Bloemfontein-1203495-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree
7mo
Job Placements
1
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The Role:The Customer Services Manager, will be responsible for managing a remote support team of 20+ agents through 2 Team Leaders. The successful candidate will have demonstrable experience in online retail, with deep knowledge of tools like Zendesk, and a proven ability to report at Board level. They will lead the function, drive customer satisfaction, and foster high performance across the team.Key Responsibilities:Lead and manage a remote team including 2 Team Leaders and over 20 customer service agents.Oversee daily operations, ensuring KPIs, SLAs, and customer satisfaction metrics are met.Provide detailed performance reports and insights to the Board of Directors.Maintain and optimise Zendesk workflows and ensure effective ticket handling.Coach, motivate, and develop remote employees to achieve their full potential.Drive initiatives that enhance customer experience and reduce response/resolution times.Handle high-level customer escalations with professionalism and speed.Collaborate with internal departments to align service delivery with wider business goals.Requirements:Minimum of 4 years experience in a Customer Services Manager role within eCommerce/online retail.Strong background in managing remote support teams and leading through Team Leaders.Proficient in using Zendesk (or similar platforms) to manage customer interactions.Proven ability to communicate with and report to Board-level stakeholders.Motivational leadership style with a passion for developing people.Analytical mindset with a focus on continuous improvement.Whats on Offer:Remote- workingOpportunity to work with a forward-thinking, growing online retail brand.Competitive salary.A chance to lead and influence a key area of the business.
https://www.executiveplacements.com/Jobs/C/Customer-Services-Manager-1197538-Job-Search-06-25-2025-04-38-47-AM.asp?sid=gumtree
8mo
Executive Placements
1
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Call Centre Agents required for an extended IT Software Development department within Bmobile company. Core Responsibilities - Customer Interaction -
Answer inbound calls and respond to inquiries. - Make outbound calls to
generate leads or follow up with prospects. - Provide accurate information
about products, services, or solutions. - Problem-Solving & Support -
Resolve customer complaints or escalate issues to the right team. - Guide
clients through product usage or troubleshooting steps. - Maintain a
professional and empathetic tone in all communications. Sales & Outreach
- Promote products or services during calls. - Schedule demos or appointments
for senior sales staff. - Meet or exceed call and conversion targets.
Administration & Reporting - Log call details in CRM systems. - Track
customer feedback and report trends. - Contribute to team performance
metrics. Skills & Qualifications - Strong verbal and written
communication skills. - Active listening and empathy. - Ability to work with
CRM and call management tools. - Resilience and adaptability in a fast-paced
environment. - Prior experience in customer service or sales is advantageous.
* Minimum requirements; matriculation and a tertiary qualification* Required to have own laptop and cellphone Salary is based on commission minimum of R 16000 for the first 4 clients acquired
10d
Eastern PretoriaSavedSave
Vacancy:
CUSTOMER SERVICE / CALL CENTRE
Area:
Nelspruit,
Mpumalanga
Requirements:
Assist customers telephonicallyAssist and resolve client queriesFollow up on complaints Capturing vouchersMonth end stats for managerPurchase orders Follow up on invoicesAssist clients with service requests`Assist with route planning Bookings for accommodations for techniciansAssist clients with service requestsOrders and month end forecastingSourcing quotationsAssisting depot managers if neededTelesales - New policy sign up queries and sign ups
Starting
Salary:
R
8,000-R 10,000 per month
Apply: jobs@isc.org.za
Reference# Customer Service, Nelspruit
Follow Our WhatsApp
Channel:
https://whatsapp.com/channel/0029VapBNV59mrGeYCE5oT44
Ideal
& Selected Candidates
Communication
will be limited to shortlisted candidates only.
12d
Mbombela / Nelspruit1
As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities:Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling)Source leads from various databases.Work closely with financial advisors and their teams.Schedule appointments based on financial advisors diaries.Meet daily, weekly, and monthly targets.Ability to communicate effectively with their niche clientele Contribute significantly to new business revenue.Key Qualifications:Proficient in both written and verbal communication.Ability to demonstrate great listening skills.Exceptional at building rapport with clients.Displays patience and empathy towards customers.Strong time management and organizational abilities.Comfortable working in fast-paced environments.Basic or advanced troubleshooting skills, depending on the role.Familiarity with common software and tools.In-depth understanding of the companys products and services.Specialized knowledge in the customer service area we focus on, such as Wealth portfolios, short-term insurance, financial services, and other relevant domains.Minimum Requirements: Matric Fluent in English 1 - 3 years experience in a similar environment Remuneration: Salary: R5 000 - R8 000 + Commission Working Hours: Monday - Friday, 8 am - 4.30 pm **Only Shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Financial-Services-1197825-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
1
SavedSave
Call Centre AgentArea; Cape TownSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are provided Minimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English language Ability to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Cape-Town-1265338-Job-Search-2-24-2026-3-14-28-AM.asp?sid=gumtree
6d
Job Placements
1
SavedSave
About Us:Exhilarate Uvongo is a dynamic and fast-growing company. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development. Join our vibrant team and be part of a company that values innovation, teamwork, and customer satisfaction.Job Description:We are seeking an enthusiastic and motivated individual to join our team in 2026. As a Sales Consultant, you will be the voice of our company, helping customers with their inquiries and providing information about our products and services. This is an excellent opportunity for individuals who are passionate about sales and looking for a rewarding career in a supportive and fun environment.Key Responsibilities:Handle outbound calls professionally and courteouslyObjection handleProvide accurate information about products and servicesAchieve individual and team performance targetsParticipate in ongoing training and development programsQualifications:Matric or equivalentExcellent communication skills (both verbal and written)Strong problem-solving abilitiesAbility to work in a fast-paced environmentBasic computer skillsPositive attitude and a willingness to learnWhat We Offer:Uncapped commission and incentivesCareer advancement opportunitiesFun and supportive work environment Please remember this opening is in Uvongo and Surrounded areas
https://www.jobplacements.com/Jobs/T/Telesales-representative-1265347-Job-Search-2-24-2026-3-22-18-AM.asp?sid=gumtree
6d
Job Placements
1
SavedSave
Description:Handle inbound and outbound client calls in a professional mannerAssist customers with policy queries, product information, and cover explanationsProcess policy changes, cancellations, and updates on CRM systemsFollow up on outstanding documents and client requestsCapture accurate client details and maintain customer recordsProvide quotes (if licensed/qualified) and generate leads for sales teamsMeet daily productivity and quality targetsResolve customer issues and escalate when necessaryRequirements:Grade 12 / MatricMinimum 1â??2 years Call Centre or Customer Service experience (insurance experience an advantage)Excellent communication skills â?? verbal & writtenComputer literate with strong typing & CRM system skillsAbility to work under pressure and handle high call volumesPatient, client-centred and professional phone etiquetteWorking Hours:Monday to Friday 7h30 â?? 17h00Every 2nd Saturday â?? 8h30 â?? 13h30Training providedPlease note only candidates that meet the minimum requirements will be considered.  Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1236136-Job-Search-02-19-2026-00-00-00-AM.asp?sid=gumtree
11d
Job Placements
1
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Callforce Johannesburg is currently recruiting for Upgrades consultants.The Upgrades Sales consultant will play a crucial role in driving sales and customer loyalty by offering upgrade opportunities to existing clients. This role involves understanding customer needs, recommending suitable upgrades, and ensuring a seamless transition for the customer. As part of our growth strategy, our ideal candidate should be results driven, have excellent communication skills, a persuasive sales approach, and a passion for delivering outstanding customer service.Requirements:- Call centre telco upgrades experience of 1+ year.- Ability to quickly learn and retain detailed information about a wide range of products and services.- Problem-Solving: Strong problem-solving skills and the ability to think on your feet.- Organization: Excellent organizational skills and attention to detail.
https://www.jobplacements.com/Jobs/U/Upgrades-consultants-1204616-Job-Search-07-19-2025-02-00-27-AM.asp?sid=gumtree
7mo
Job Placements
We are looking for an experienced Call Centre Sales Rep to join our team: - Manage incoming calls
and emails professionally, meeting service levels
·
Identify and assess
customer needs for satisfaction
·
Provide accurate,
valid, and complete information using provided systems
·
Meet personal/team
targets, call/mail quotas, and daily productivity goals
·
Resolve product or
service problems efficiently and follow up for resolution
·
Record customer
interactions, process accounts, and file documents
·
Capture information on
company systems accurately and promptly
·
Inform management of
potential issues or concerns
·
Collaborate with CSR
team and other departments for solutions to product issues Send CV to elaine@stingray.co.za
13d
VERIFIED
1
SavedSave
Job description:The Acquisitions agent is responsible for sales and lead conversion targets.Marketing of company to both existing and new customers.Follow up on outstanding leads and/or queries.Handle inbound and make outbound calls according to campaigns.Demonstrate excellent knowledge of product, service offerings and systems.Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.Dealing with customer queries and complaints in a competent, efficient and professional manner, in accordance with companys quality standards and values.Selling value-added services.Up selling of company products.Obtaining referrals from new company customers.Provide constant feedback to intermediaries, management and other departments regarding status of leads.Ensure quality benchmarks are achieved.Manage time and workloads to ensure that deadlines and targets are met.Align own behaviour with company culture and values.Ensure achievement of own performance requirements.Establishing, building and maintaining relationships with our various partners.Contract administration, feedback and daily statistical reporting.Scheduling fitments of company units.Rescheduling appointments.Checking/Maintaining high Quality of schedules.Management of potential cancellations. Competencies Required:Selling skills (objection handling & negotiation).Customer centric.Attention to detail.Deadline and results driven.Initiative.Teamwork.Judgment/Problem solving.Tolerance for stress.Interpersonal and communication skills.Influencing. Job Requirements:Matric.1-2 years previous call centre experience in a sales environment is essential.RE 5, 120 FAIS credits advantageous.MS Office knowledge (Basic or Intermediate Excel).
https://www.jobplacements.com/Jobs/A/Acquisitions-Agent-Gauteng-1205710-Job-Search-7-23-2025-9-16-21-AM.asp?sid=gumtree
7mo
Job Placements
1
SavedSave
N/Subs Cape Town HR Generalist role for a progressive FMCG company (Production / Warehousing and Sales, call centre)JobSeniority Level: Mid Career (4 - 6 yrs exp)Location: CPT - Northern SuburbsType: PermanentReport to: HR ChiefDuties and Responsibilities:National Diploma or Bachelors degree in Human Resources Management or related field.2-3 years of experience in a generalist or HR administrative support role.Experience in Retail, FMCG, Customer service, and Warehouse environments.Strong ER exp to CCMA levelTalent and Recruitment experience.Experience in HRIS, employee records management, and HR process coordination.Exposure to performance management or learning administration will be an advantage.Must have Manufacturing/ Wholesale / FMCG and Retail/ Distribution Centre experience.Looking for depth from candidates who grew within the HR space into an Officer/Generalist.Sectors: Human ResourcesFunctions: HR Consultant, HR Administrator, HR GeneralistQualification Types: Diplomas, Under Graduate Degrees
https://www.jobplacements.com/Jobs/H/HR-Generalist-1266582-Job-Search-02-26-2026-10-19-34-AM.asp?sid=gumtree
3d
Job Placements
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