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Results for assistance jobs in "assistance jobs" in Find Software & Web Developer Jobs in Western Cape in Western Cape
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Description: User Support & HelpdeskProvide technical support to end users (hardware, software, and network-related issues)Log, track, and resolve support tickets within agreed SLA timeframesDiagnose and troubleshoot desktops, laptops, printers, and peripheral devicesProvide on-site and remote support to usersHardware & Software SupportInstall, configure, and maintain PCs, laptops, printers, and mobile devicesInstall, configure, and support operating systems (Windows / macOS)Install, update, and maintain standard business software and applicationsPerform routine system checks and preventative maintenanceNetwork & ConnectivityAssist with basic network support (LAN/WAN, Wi-Fi, cabling)Troubleshoot internet, email, and connectivity issuesAssist with router, switch, and firewall configuration (basic level)Systems & SecurityAssist with user account management (Active Directory, email accounts, permissions)Apply security updates, patches, and antivirus solutionsSupport backup procedures and data recovery processesAdhere to IT security policies and best practicesDocumentation & AdministrationMaintain accurate documentation of IT assets and configurationsUpdate user guides and technical documentationAssist with IT procurement and stock controlRequirements:Grade 12 (Matric)Relevant IT qualification or certification (A+, N+, IT Support, or similar)13 years experience in an IT support or helpdesk roleValid drivers licence (advantageous)Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1253078-Job-Search-01-19-2026-04-01-14-AM.asp?sid=gumtree
9d
Job Placements
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Showroom Assistant - High End - Interior/Decor Location: Bellville - Cape TownSALARY: R10 000 - Plus BenefitsRequirements.Matric Certificate - MandatoryInterior design, visual merchandising, retail, is a plus.1–3 years’ experience in retail, preferably in furniture, interior design, home décor, or luxury goods.SkillsExcellent customer service and interpersonal skills.Strong sales and product knowledge abilities.Eye for aesthetics, color coordination, and interior styling.Organized, with attention to detail and presentation.Proficiency in POS systems, inventory software, and possibly design software (e.g., SketchUp, AutoCAD, or Roomstyler).Comfortable working on weekends, holidays, and in a fast-paced environment.Personal TraitsPolished, professional appearance and demeanor.https://www.jobplacements.com/Jobs/S/Showroom-Assistant--Luxury-Interiors--Dcor-1203497-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree
6mo
Job Placements
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Job Requirements:This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer support.Must have senior certificate plus Tertiary education in information technology.Certifications like Vendor Certification (CCNA) or Comptia Network + beneficial.Own car and valid drivers license.Experience of Mikrotik Routerboards, LAN switches, Linux, Microsoft, Asterisk and MacOS.3+ years experience in technical support. Responsibilities:Work well in a team exercising strong interpersonal skills are priority.Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc.Provide expert support for Microsoft Office Suite and other Microsoft applications. Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates.Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues.Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured.Provide IT support for customers in the field.Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate with remote IT teams to ensure timely issue resolution.Offer immediate IT support to employees with walk-in requests, including hardware and software issues. Provide guidance and resolutions to IT-related inquiries from employees on-site.
https://www.jobplacements.com/Jobs/S/Support-Engineer-Junior-to-Senior-1253602-Job-Search-01-20-2026-04-10-07-AM.asp?sid=gumtree
8d
Job Placements
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REQUIREMENTS Matric is essential.Comfortable on phones.Fast typist.Basic IT skills.Worked on Salesmate or similar CRM (If not, training will be provided).Calm clear talker.Organised.Learns quick. RESPONSIBILITIES Manage incoming calls and ensure a professional first point of contactLog service calls and update customer infoLogging calls in Salesmate CRM.Right after call ended, pull up customers profile in Salesmate.Open new ticket.Allocate all details.Update the customer info if changed.Assign to correct department based on tags.Use full sentences.Dont leave fields blank or rush updates.Re-read ticket once, send off.MPS MonitoringCheck Toners Alerts weekly.Check Parts.Notify ordering department if toner reached 20% for quick dispatch.FibreGenerate QuoteOnce quote is accepted by customer, notify ordering department.Do follow ups with the Project Manager who is assigned to the deal.Manage fibre outage calls Log, follow up, escalate timely, keep customer updated.
https://www.jobplacements.com/Jobs/S/Support-and-Services-Administrator-1255994-Job-Search-01-26-2026-22-30-01-PM.asp?sid=gumtree
1d
Job Placements
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REQUIREMENTS Matric is essential.Comfortable on phones.Fast typist.Basic IT skills.Worked on Salesmate or similar CRM (If not, training will be provided).Calm clear talker.Organised.Learns quick. RESPONSIBILITIES Manage incoming calls and ensure a professional first point of contactLog service calls and update customer infoLogging calls in Salesmate CRM.Right after call ended, pull up customers profile in Salesmate.Open new ticket.Allocate all details.Update the customer info if changed.Assign to correct department based on tags.Use full sentences.Dont leave fields blank or rush updates.Re-read ticket once, send off.MPS MonitoringCheck Toners Alerts weekly.Check Parts.Notify ordering department if toner reached 20% for quick dispatch.FibreGenerate QuoteOnce quote is accepted by customer, notify ordering department.Do follow ups with the Project Manager who is assigned to the deal.Manage fibre outage calls Log, follow up, escalate timely, keep customer updated.
https://www.jobplacements.com/Jobs/S/Support-and-Services-Administrator-1252639-Job-Search-01-23-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
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REQUIREMENTSMatric certificate, or relevant qualificationValid drivers license ESSENTIAL!Min two years experience in technical support, installations, or a similar fieldBasic understanding of networking concepts and broadband technologiesAbility to troubleshoot technical issues independently and accuratelyComfortable working at heights, on ladders, and in confined spacesStrong communication skills, both verbal and writtenGood customer service skills with a professional attitudeAbility to work in a team and assist colleagues when requiredStrong organisational skills with the ability to update documentation accuratelyPhysically fit and able to handle equipment and toolsReliable, responsible, and able to work under minimal supervision DUTIESManage the helpdesk during office hours by interacting with customers in a professional manner and providing technical support and adviceUpdate newly installed customers on the systemUpdate UNMS by adopting devices dailyPerform stock control over all inventory at the office premisesInteract with customers in a professional manner and provide technical support and adviceUpdate Google Calendar/OneNote with work completed on installations and repairsStay up to date with the latest broadband technologies and techniquesTravel to residential homes and businesses for service calls with the company vehicle in a safe and responsible manner, adhering to all road laws and speed limitsMaintain tools and equipment to ensure optimal operating conditionsProvide written and verbal instructions to customers on operating their routersTest functionality and performance following system installationsInform customers of limitations associated with their selected packagesKeep track of inventory while in the fieldRemove equipment after a client cancels or changes servicePerform ad hoc tasks as required by managementInstall, maintain, and troubleshoot broadband services for customersConduct site surveys for potential customers to evaluate serviceabilityClimb ladders or work in tight spaces to install or repair equipmentTest and repair faulty equipment and resolve infrastructure issuesAdhere to all required health and safety regulations and conduct a weekly tool talkIdentify unsafe situations and take appropriate corrective actionWork effectively in a team and assist teammates where necessary Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/J/Junior-ISP-Network-Technician--Paarl-1255930-Job-Search-01-26-2026-10-32-44-AM.asp?sid=gumtree
2d
Job Placements
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The Junior E-Commerce Administrator will support the effective operation of the companys online stores by maintaining accurate product information, monitoring performance, and assisting with platform functionality. The role involves close collaboration with marketing and IT to ensure a seamless and optimised online customer experience.Key ResponsibilitiesLiaise with various stakeholders to ensure optimal utilization of the website and online stores.Measure and analyse the performance of all online sales channels and payment gateways.Maintain all online stores, ensuring accuracy in images, descriptions, data sheets, and product information.Work closely with the marketing and IT teams to ensure smooth operation and updates of e-commerce platforms.Troubleshoot and resolve technical or operational issues related to online stores.Monitor customer interactions and feedback, optimizing the online experience accordingly.Keep up-to-date with e-commerce trends, best practices, and emerging technologiesQualifications & RequirementsNational Senior Certificate (Grade 12)1-3 years of experience in e-commerce administration or a related role.Familiarity with e-commerce platforms such as Shopify, WooCommerce, Magento, or similar.Proficiency in content management, product listing, and online merchandising.Ability to work cross-functionally with IT, marketing, and customer service teams.Clear verbal and written communication skills, and able to work methodically and under pressureYour remuneration package will be market related, determined by qualifications, skills, and level of experience.Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.
https://www.jobplacements.com/Jobs/J/Junior-E-Commerce-Administrator-1256377-Job-Search-01-27-2026-10-37-28-AM.asp?sid=gumtree
1d
Job Placements
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REQUIREMENTS Matric is essential.Comfortable on phones.Fast typist.Basic IT skills.Worked on Salesmate or similar CRM (If not, training will be provided).Calm clear talker.Organised.Learns quick. RESPONSIBILITIES Manage incoming calls and ensure a professional first point of contactLog service calls and update customer infoLogging calls in Salesmate CRM.Right after call ended, pull up customers profile in Salesmate.Open new ticket.Allocate all details.Update the customer info if changed.Assign to correct department based on tags.Use full sentences.Dont leave fields blank or rush updates.Re-read ticket once, send off.MPS MonitoringCheck Toners Alerts weekly.Check Parts.Notify ordering department if toner reached 20% for quick dispatch.FibreGenerate QuoteOnce quote is accepted by customer, notify ordering department.Do follow ups with the Project Manager who is assigned to the deal.Manage fibre outage calls Log, follow up, escalate timely, keep customer updated.
https://www.jobplacements.com/Jobs/S/Support-and-Services-Administrator-1253697-Job-Search-01-20-2026-04-28-39-AM.asp?sid=gumtree
8d
Job Placements
1
ENVIRONMENT:A secure e-Signature platform based in Cape Town is seeking a Security & Compliance Manager who is responsible for owning and operating the company’s information security and compliance posture. This includes implementing and maintaining ISO/IEC 27001, handling customer security reviews, managing audits, and ensuring security controls are practical, effective, and aligned with a modern cloud-native SaaS environment.This is a hands-on role, suited to someone comfortable working closely with engineering, product, and leadership. DUTIES:Information Security Management (ISO 27001)Own the ISO/IEC 27001 ISMS, including:Risk assessments and treatment plansPolicies, procedures, and control implementationStatement of Applicability (SoA)Lead initial ISO 27001 implementation and ongoing certification maintenancePlan and run internal audits and management reviewsCoordinate and manage external certification and surveillance auditsCustomer & Partner Security ReviewsAct as the primary point of contact for:Customer security questionnairesVendor risk assessmentsDue diligence reviews (enterprise & financial services clients)Prepare and maintain standard security responses (ISO, SOC-style answers, cloud security posture)Support enterprise sales by explaining security controls clearly and confidentlySecurity Governance & ControlsMaintain and improve:Security policies (access control, incident response, vendor management, etc.)Asset management and data classificationSupplier and third-party risk managementEnsure security controls are practical and proportionate, not bureaucraticTrack and manage security risks and exceptionsAudit, Monitoring & EvidenceMaintain audit-ready evidence for:Access controlsChange managementIncident handlingBackups, logging, and monitoringWork with engineering to ensure evidence is automated where possibleMonitor compliance drift and follow up on corrective actionsIncident & Vulnerability ManagementOwn the security incident response processCoordinate incident handling, root cause analysis, and corrective actionsTrack vulnerabilities and remediation status (with engineering)Awareness & EnablementRun lightweight security awareness training for staffHelp teams understand why controls exist, not just enforce themEmbed security into day-to-day operations without slowing delivery REQUIREMENTS:Essential3–7 years’ experience in information security, compliance, or GRCHands-on experience with ISO/IEC 27001 (implementation
https://www.jobplacements.com/Jobs/S/Security--Compliance-Manager-1255020-Job-Search-01-23-2026-02-00-16-AM.asp?sid=gumtree
5d
Job Placements
1
Key ResponsibilitiesEngage with business stakeholders to elicit, analyse, document, and validate business and functional requirements.Translate business needs into technical requirements and user stories suitable for development teams.Produce high-quality documentation including:Business Requirement Documents (BRDs)Functional Specification Documents (FSDs)User stories and acceptance criteriaProcess flows and data modelsWork extensively with API integrations, including:RESTful APIsJSON/XML payloadsAPI request/response mappingError handling and integration flowsCollaborate with solution architects and developers to ensure technical feasibility and alignment to design standards.Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, reviews, and retrospectives.Support testing phases by assisting with:Test scenario creationUAT coordinationDefect triage and resolutionEnsure solutions comply with financial services regulations, security standards, and data governance requirements.Facilitate workshops and stakeholder sessions to clarify requirements and drive delivery outcomes.Act as a key liaison between business and technology teams throughout the delivery lifecycle. Key RequirementsQualifications & CertificationsRelevant tertiary qualification in:Information TechnologyComputer ScienceInformation SystemsBusiness Analysis or related fieldBusiness Analysis certification (preferred):IIBA (ECBA, CCBA, or CBAP)FTI, IQBBA, or equivalent BA certification ExperienceUp to 4-5 years experience as a Business Analyst, with at least:23 years at an intermediate technical BA levelProven experience within the financial services industry, such as:BankingInsuranceInvestmentsPaymentsAsset managementStrong experience working on systems integration projects.Demonstrated hands-on experience with APIs, including:REST APIsSwagger / OpenAPI specificationsPostman or similar API testing toolsExperience working in Agile and/or hybrid delivery environments.Exposure to digital platforms, backend systems, and data-driven solutions. Technical & Functional SkillsStrong understanding of:API-based architecturesSystem integration con
https://www.jobplacements.com/Jobs/T/Technical-BA-1253847-Job-Search-01-20-2026-10-28-49-AM.asp?sid=gumtree
8d
Job Placements
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BookkeeperJob Type: Full-timePay: R30 000,00 per month depending on experienceEducation:Accounting or Bookkeeping Certificates / Degrees / Diplomas (Required)Experience:Bookkeeping: 3 years (Required)Work Location: In personWe are seeking an experienced and detail-oriented Bookkeeper to join our finance team. This role is ideal for a highly organized professional with at least 3 years of bookkeeping experience, strong attention to detail, and expertise in bookkeeping software such as Quickbooks Online. As part of our IT business, you will play an important role in maintaining accurate financial records and supporting the companys financial operations.Key Responsibilities:Bookkeeping & Financial RecordsFull accounts function up to Trial Balance.Maintain accurate and up-to-date financial records, ensuring compliance with accounting principles.Process and reconcile bank transactions, accounts payable, and accounts receivable.Manage day-to-day bookkeeping tasks, including invoicing, expense tracking, and payments.Ensure all financial transactions are properly documented and categorized.Accounting Advisory to management.Month-End and Year-End ProcessesAssist in the preparation of monthly management accounts where requested.Reconcile accounts and resolve discrepancies in a timely manner.Assist with month-end and year-end closing processes.Liaise with the external accounting officer regarding annual financial statements.Payroll, VAT & Tax ComplianceProcess payroll and ensure accurate recording of salaries, benefits, and deductions.Submit PAYE Returns including EMP201s & EMP501s as well as IRP5 preparations.Prepare and submit bi-monthly VAT returns, ensuring compliance with SARS regulations.Maintain compliance with tax requirements and submit Income Tax & Provisional Tax Returns.Director Remuneration and Loan Account management.Financial Reporting & AnalysisGenerate financial reports to provide insights into business performance including cashflow analysis.Support budgeting and forecasting processes by maintaining financial data accuracy.Stock & Fixed AssetsAssist with Stock management and ensure stock procedures are followedMaintain the Fixed Asset Register.Software & Process ManagementUtilize bookkeeping software such as Quickbooks Online and other relevant tools to streamline financial processes.Identify opportunities for automation and process improvement in financial operations.Ensure best practices are followed in financial reco
https://www.jobplacements.com/Jobs/S/Senior-Bookkeeper-1200674-Job-Search-7-7-2025-6-04-11-AM.asp?sid=gumtree
7mo
Job Placements
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Key ResponsibilitiesUpload and format blog and website content on CMS platforms (e.g. WordPress, Wix)Apply basic on-page SEO best practices using provided guidelinesSchedule and publish approved social media contentPerform quality checks on links, formatting, tags, and captionsUpdate monthly reports, dashboards, and tracking sheetsCreate and manage UTM links and ensure data accuracySupport client onboarding administration and access setupMaintain organised digital folders and documentationAssist with task tracking, handovers, and operational checklistsMinimum RequirementsStrong attention to detail and organisational skillsComfortable working with online systems and digital toolsGood written English communication skillsAbility to manage multiple tasks and deadlinesReliable, structured, and process-driven approach to workAdvantageous ExperienceExposure to digital marketing or content publishingExperience using CMS platforms (WordPress, Wix)Familiarity with Google Drive, Sheets, and reporting toolsExperience with project management tools (Trello, ClickUp, Asana)Canva exposure beneficial but not essentialWhats on OfferPart-time role with flexible working hoursOpportunity to gain hands-on digital marketing experiencehttps://www.jobplacements.com/Jobs/P/Part-Time-Digital-Administrator-1254188-Job-Search-01-21-2026-04-23-57-AM.asp?sid=gumtree
7d
Job Placements
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