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Results for assistance jobs in "assistance jobs" in Find Software & Web Developer Jobs in South Africa in South Africa
1
About the roleWe are seeking a motivated and technically inclined IT Intern (Learning Management System Support) to assist in the maintenance, support, and day-to-day administration of our Learning Management System.ResponsibilitiesAssist in maintaining and updating the Learning Management System.Support user account management for learners, tutors, and administrators.Assist with uploading, organising, and managing learning content on the LMS.Provide first-line technical support to learners and tutors experiencing system or access issues.Monitor system performance and report technical issues or bugs to the IT Lead.Assist with basic troubleshooting of login, access, and functionality challenges.Support data management in line with organisational and data protection policies.Assist with generating basic system reports (usage, participation, engagement).Contribute to documenting system processes, user guides, and support materials.Support general IT-related administrative tasks as required.Minimum RequirementsSouth African Unemployed youth between the ages of 18 and 34.Must not have participated on the YES programme before.Matric.completed a qualification in Information Technology, Computer Science, Information Systems, or a related field.Technical Skills: Basic understanding of web-based systems and digital platforms.Familiarity with Learning Management Systems or online platforms will be an advantage.Communication Skills: Good written and verbal communication skills to support users and document processes.Time Management Skills: Ability to manage tasks efficiently and meet deadlines in a structured environment.Problem-Solving Skills: Ability to identify technical issues and apply logical troubleshooting steps.Professional Conduct: Ability to handle user data and system information with confidentiality and accountability.Willingness to Learn: Strong interest in learning and applying IT skills in a real-world educational context.Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
https://www.jobplacements.com/Jobs/I/IT-Support-Intern-1257408-Job-Search-01-30-2026-04-06-27-AM.asp?sid=gumtree
4h
Job Placements
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Job DescriptionTo provide immediate first line support and daily assistance of all IT related issuesAssisting the regional IT Managers and the Head of IT with all IT related functions.Troubleshooting and problem solving of user issues (Local and remote)Maintaining company IT standards and procedures, network security and confidentiality of information.Hardware and Software - setup, repair, configure, troubleshootAssisting with general tasks and administration or Ad-hoc tasks and problems.Improving helpdesk turnaround time and escalation of any issues and calls.Ensure prompt feedback to all calls assigned and do follow ups with users.Assisting with uptime and monitoring of the IT infrastructureAssisting with the Helpdesk function logging and maintaining all support callsEnd user support queriesMaintaining company hardware assets using asset management tools and processes.Setup hardware devices for users. (PCs laptops, Tablets, Mobile devices)Repair laptops diagnose for hardware faults and provide assessment.Repair laptops upgrade, install or swop internal components or parts.Minimum RequirementsGrade 12CompTIA A+ EssentialCompTIA N+ or IT Diploma, MCITP or MSCE 2012 (Desktop Engineer) (Current to within 18 months) will be an advantage.Any Manufacturer repair certification (hardware related) (Apple, Lenovo, HP, Dell, etc) will be advantageous or 3 years hand on repair experience essential.3 years experience with exposure to IT systems in an environment with 60 or more users.Basic knowledge of IP networking and protocols, e.g. HTTP, FTP, SMTP, DNS, WINS, DHCP.Basic understanding of network services, e.g. email / internet / firewall / ProxyAdvanced knowledge of Microsoft Windows client operating systems (Windows 8,1 & 10)Above average knowledge of commonly used applications (Office 2013/16/ Office 365, Internet Explorer/Firefox, Chrome)Highly advanced computer literacyMobile device troubleshooting- iOS and Android.Detailed knowledge of computer hardware (Desktops, laptops, components & peripherals)Detailed knowledge and hands on experience of repairing laptops (Essential)Knowledge and hands on experience of repairing tablets (Advantageous)Hands on experience with end user support.Job SkillsClient liaison and customer service principles (Must be patient when dealing with difficult customers)Time managementTeamworkAbility to multitaskExcellent organisational and interpersonal skillsMust have
https://www.jobplacements.com/Jobs/D/Desktop-Support-Technician-662292-Job-Search-01-30-2026-00-00-00-AM.asp?sid=gumtree
4h
Job Placements
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Requirements:Relevant IT qualification or currently studying (IT Support, Networking, or similar)Basic knowledge of Windows, hardware, and networkingStrong problem-solving skills and willingness to learnGood communication and customer service skillsKey Responsibilities:Provide first-line IT support to usersAssist with hardware and software setupTroubleshoot basic IT issuesSupport the IT team with day-to-day operations
https://www.jobplacements.com/Jobs/I/IT-Technician-Intern-1256239-Job-Search-01-27-2026-04-38-35-AM.asp?sid=gumtree
3d
Job Placements
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ENVIRONMENT:A leading Cloud Solutions company is on the hunt for a motivated Junior Technical Specialist to join their Professional Services team. This is an exciting growth role for candidates who want to develop their technical and integration skills in the world of unified communication, contact centers, workflow automation and AI-driven solutions. You will be assisting with solution deployments, support integrations (CRM, APIs, transcription tools, chatbots), and help build workflows using n8n and conversational bots in Flowise. This is a hands-on technical role with clear opportunities to grow into a full Technical Specialist. DUTIES:Assist with the installation, configuration, and testing of VoIP and contact centre systems.Provide troubleshooting support for networks, servers, and telecoms applications.Help design and configure customer integrations, including APIs, CRM systems, transcription tools, and AI bots.Build and maintain basic workflows for process automation.Assist in the creation of conversational bots.Participate in proof-of-concept and pilot deployments.Prepare clear documentation and contribute to solution knowledge bases.Support project teams with various tasks, testing, and feedback.Collaborate with the Projects department to ensure accurate and timely project delivery within budget.Assist with piloting and proof-of-concept deployments of solutions within customer environments.Support product and service offering demonstrations.Perform all relevant administrative tasks related to the job function.Adhere to all company policies and procedures.Work with various teams to ensure solutions are successfully scoped.Assist with the installation of hardware, systems, and software.Provide support for server and server cluster administration.Assist with system backup and restore procedures.Perform initial troubleshooting analysis to resolve infrastructure issues.Document problems and their resolutions for future reference.Monitor system performance and assist with performance tuning. REQUIREMENTS: Qualifications and Experience: Technical Qualification or equivalent experience4+ years’ experience in a technical support or networking roleMinimum 5 years in VoIP and IP Telephony technologies like SIP, DNS, RTP, IP-PBX, etc.Working knowledge in WAN/LAN/system monitoring tools like Zabbix and GrafanaBasic knowledge of LinuxUnderstanding of VoIP protocols like Sip, RTP, WebRTCWorking knowledge of APIs and integrationsDrivers licence and own reliable transportWorking knowledge of n8n workflow automationWorking knowledge of Flowise bot building ATTRIBUTES:Analyticalhttps://www.jobplacements.com/Jobs/J/Junior-Technical-Specialist-1254590-Job-Search-01-22-2026-02-00-19-AM.asp?sid=gumtree
8d
Job Placements
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Showroom Assistant - High End - Interior/Decor Location: Bellville - Cape TownSALARY: R10 000 - Plus BenefitsRequirements.Matric Certificate - MandatoryInterior design, visual merchandising, retail, is a plus.1–3 years’ experience in retail, preferably in furniture, interior design, home décor, or luxury goods.SkillsExcellent customer service and interpersonal skills.Strong sales and product knowledge abilities.Eye for aesthetics, color coordination, and interior styling.Organized, with attention to detail and presentation.Proficiency in POS systems, inventory software, and possibly design software (e.g., SketchUp, AutoCAD, or Roomstyler).Comfortable working on weekends, holidays, and in a fast-paced environment.Personal TraitsPolished, professional appearance and demeanor.https://www.jobplacements.com/Jobs/S/Showroom-Assistant--Luxury-Interiors--Dcor-1203497-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree
6mo
Job Placements
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Description: User Support & HelpdeskProvide technical support to end users (hardware, software, and network-related issues)Log, track, and resolve support tickets within agreed SLA timeframesDiagnose and troubleshoot desktops, laptops, printers, and peripheral devicesProvide on-site and remote support to usersHardware & Software SupportInstall, configure, and maintain PCs, laptops, printers, and mobile devicesInstall, configure, and support operating systems (Windows / macOS)Install, update, and maintain standard business software and applicationsPerform routine system checks and preventative maintenanceNetwork & ConnectivityAssist with basic network support (LAN/WAN, Wi-Fi, cabling)Troubleshoot internet, email, and connectivity issuesAssist with router, switch, and firewall configuration (basic level)Systems & SecurityAssist with user account management (Active Directory, email accounts, permissions)Apply security updates, patches, and antivirus solutionsSupport backup procedures and data recovery processesAdhere to IT security policies and best practicesDocumentation & AdministrationMaintain accurate documentation of IT assets and configurationsUpdate user guides and technical documentationAssist with IT procurement and stock controlRequirements:Grade 12 (Matric)Relevant IT qualification or certification (A+, N+, IT Support, or similar)13 years experience in an IT support or helpdesk roleValid drivers licence (advantageous)Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1253078-Job-Search-01-19-2026-04-01-14-AM.asp?sid=gumtree
11d
Job Placements
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K2 Recruit is partnering with a specialist managed services provider to recruit a motivated and technically inclined Level 1 Support Technician to join their Networks & IPTV support team. This role is based in Central Johannesburg and will focus on supporting WiFi networks, switching infrastructure, and IPTV platforms within enterprise and hospitality environments.This opportunity is well suited to a support engineer with a solid technical foundation who is eager to grow within a structured IT and IPTV environment. The successful candidate will deliver first-line technical support, perform initial configuration and troubleshooting, and escalate more complex issues while maintaining high service delivery standards. Key ResponsibilitiesTechnical Support & TroubleshootingProvide Level 1 support for WiFi networks, switching infrastructure, and IPTV platforms.Perform basic fault-finding on network connectivity and IPTV-related issues.Monitor system alerts and respond to incidents in line with defined SLAs.Escalate unresolved or complex issues to Level 2 support with clear diagnostics and documentation.Networking & InfrastructureAssist with basic switch configuration, including VLANs, ports, PoE, and basic QoS.Support and troubleshoot WiFi access points and controllers.Work with enterprise-grade networking hardware such as Ruckus, HPE, Aruba, and similar vendors.Perform basic network health checks, including connectivity, cabling, and device status.IPTV & TV ConfigurationSupport IPTV platforms such as Hoist and LG Pro:Centric.Assist with TV provisioning, configuration, and channel testing.Perform basic IPTV troubleshooting, including signal loss, freezing, and channel mapping issues.Support hotel-room TV setups and basic middleware checks.Customer Support & Service DeliveryDeliver professional, customer-focused first-line technical support.Communicate clearly with clients regarding issues, progress, and resolutions.Log, update, and close support tickets accurately within the service management system.Adhere to defined processes, SOPs, and escalation procedures.Documentation & Continuous ImprovementMaintain accurate ticket notes and resolution documentation.Contribute to knowledge base articles and troubleshooting guides.Learn from escalated incidents and assist with service improvements.Support the maintenance of as-built documentation. Required Skills & Experience2–3 years’ experience in an IT support or service desk environment.Working knowledge of:TCP/IP network
https://www.jobplacements.com/Jobs/L/Level-1-Support-Technician--Networks--IPTV-1257180-Job-Search-01-29-2026-05-00-15-AM.asp?sid=gumtree
1d
Job Placements
1
Description:Installed, configured, and maintained computer hardware, software, networks, printers, and scanners.Monitored IT systems and networks to ensure optimal performance.Responded promptly to technical support requests and resolved hardware and software issues.Performed routine maintenance, updates, and system backups.Set up user accounts, profiles, and access permissions.Maintained accurate records of IT equipment and software licenses.Ensured compliance with data security, privacy, and backup procedures.Assisted with IT projects, system upgrades, and network improvements.Documented IT procedures, incidents, and resolutions.Liaised with external vendors and service providers as required.Requirements:Grade 12 Diploma or Qualification in Information Technology, Computer Science, or related field.Minimum 25 years experience in IT support or technician roles.Certifications such as CompTIA A+, N+, Microsoft, or equivalent are advantageous.Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/I/IT-Technician-1238150-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
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Job Description:Im looking to connect with Junior Cloud Support Engineers who are passionate about modern workplace solutions, cloud infrastructure, and IT support. By partnering with me, youll be considered for upcoming projects where youll support Microsoft 365 environments, cloud networking, and security in office-based roles.Key Responsibilities:Deploy, configure, and support Microsoft 365 solutions (Exchange Online, Teams, SharePoint, OneDrive).Assist with cloud infrastructure support with a focus on networking and security.Support and execute Microsoft 365 migrations (email, files, collaboration tools).Monitor system performance and ensure reliability.Log tickets, track time, and update work items.Document infrastructure, configurations, and support processes.Act as support and assist with escalations.Job Experience and Skills Required:Education:Degree or Diploma in IT or related field.Experience:2+ years experience in a Cloud, IT Support, or similar role.Hands-on experience with Microsoft 365 (Exchange Online, Teams, SharePoint).Microsoft certifications in Modern Workplace and/or Security.Intermediate networking knowledge (VPN, TCP/IP, switching, firewalls).Experience with DNS hosting.Basic PowerShell scripting and virtualization exposure.Valid Drivers License and own vehicle.Apply now!
https://www.jobplacements.com/Jobs/J/Junior-Cloud-Support-Engineer-1252975-Job-Search-01-18-2026-22-13-21-PM.asp?sid=gumtree
11d
Job Placements
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About The RoleAssist the IT Department by supporting the creation and maintenance of simple automations and helping to promote the use of GenAI and Google tools across the organisation. The candidate will shadow senior staff and gradually take on small tasks independently.Key Responsibilities (Entry-Level)Assist in building and updating simple workflows using: Google Forms Google Sheets Shared Drives Basic automation triggers (under guidance).Support teams in using GenAI tools effectively for everyday tasks.Help produce simple user support material (FAQs, screenshots, how-to notes).Shadow IT staff during system testing, small roll-outs and troubleshooting.Record user queries and challenges for escalation to IT experts.Assist with collecting feedback and improvement ideas from business users.Help catalogue automations, use cases and tool deployments.Participate in small internal technology improvement projects.Skills and Qualities RequiredPassion for technology, automation and GenAI tools.Enthusiastic problem-solver with a willingness to experiment and learn.Basic familiarity with Google tools or workflows (preferred but not required).Ability to follow guidance and build confidence over time.Exposure (Not Core Duties)POPIA and cyber awarenessProcess optimisation methodsBroader business compliance conceptsMinimum Requirements: South African unemployed youth between the ages of 18 and 34.Must not have participated on the YES programme before.Matric Certificate (with results).Diploma or Degree in Information Technology or any related qualification.Excellent written and verbal communication skills.Strong organisational and administrative abilities.Proficiency in MS Office (Word, Excel, PowerPoint) and tender submission portals.Attention to detail and ability to meet tight deadlines.Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
https://www.jobplacements.com/Jobs/W/Workflow-Automation--GenAI-Support-1249384-Job-Search-01-08-2026-04-05-29-AM.asp?sid=gumtree
10d
Job Placements
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1
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