DMS Solutions Manager

Please note this position is based in the Middle East-Kuwait

The DMS Solution Manager is responsible for the strategic and operational leadership of DMS (Dealer Management System) and related business applications across assigned business units. This role ensures effective implementation, governance, and continuous support of production systems, aligning with business goals. The position oversees planning, team coordination, and project delivery while maintaining high system availability, user satisfaction, and operational efficiency. The DMS Solution Manager acts as a critical liaison between IT and business stakeholders and contributes to future IT planning and transformation.

Key Responsibilities: Supervisory & Strategic Leadership

• Lead and oversee the activities of DMS and application support teams, assigning work plans, projects, and objectives.

• Conduct regular team meetings to resolve issues, manage workloads, and assess performance.

• Guide and support staff development, training, and upskilling initiatives.

• Monitor system alerts and performance to ensure maximum uptime and proactive resolution of issues.

• Prepare and present regular progress, status, and project reports to senior leadership.

• Assist in IT business planning, ensuring alignment with organizational goals and future growth strategies.

• Participate in recruitment, onboarding, and performance evaluations as per company procedures.

Functional & Technical Management

• Manage the analysis, development, testing, implementation, and support of DMS and OEM applications.

• Develop project timelines, define risks, allocate tasks, and ensure on-time and quality delivery of initiatives.

• Standardize and optimize the usage of DMS applications across all assigned business units.

• Analyze user requirements and recommend solutions that meet business and technical needs.

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  https://www.executiveplacements.com/Jobs/D/DMS-Solutions-Manager-1198034-Job-Search-06-27-2025-02-00-15-AM.asp?sid=gumtree