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Results for it networking support in "it networking support" in Jobs in Western Cape in Western Cape
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1st to 2nd Line IT Support EngineerJoin a UK-based remote IT support team with a focus on both tech and service excellenceRemote | IT Support | R27,500 R32,000/month equivalentAbout Our ClientOur client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company supports businesses with everything from hardware and networking to Microsoft 365 and security administration.The Role: 1st to 2nd Line IT Support EngineerThis role bridges frontline helpdesk and more advanced technical support, playing a key part in diagnosing complex issues, escalating appropriately, and ensuring high service standards. Youll be involved in both user support and system administration, with opportunities to broaden your technical exposure.Key ResponsibilitiesProvide 1st and 2nd line remote support for hardware, software, networking, and cloud issuesHandle escalations from 1st line support and liaise with 3rd line where necessaryTroubleshoot PCs, servers, peripherals, Microsoft 365 apps, and common softwareManage user accounts across Entra, Active Directory, and other vendor portalsSupport Windows Desktop and Server environments (some exposure to Mac OS beneficial)Perform basic network diagnostics and support VoIP-related queriesAssist with endpoint protection (AV, EDR/MDR) and backup solutionsUse remote support and ticketing tools to document and resolve incidents thoroughlyContribute to internal knowledge base and documentation practicesAbout You23+ years experience in a 1st/2nd line IT support environmentStrong knowledge of Windows OS (desktop/server), MS 365, and basic networkingFamiliarity with Entra ID, Active Directory, backup technologies, and security protocolsConfident communication skills clear spoken and written English is essentialCustomer-centric approach with patience, empathy, and attention to detailAble to prioritise tasks under pressure and remain calm with stressed usersAdaptable and willing to learn new tools, systems, and processesComfortable working with a remote team and escalating when needed
https://www.jobplacements.com/Jobs/A/1st-to-2nd-Line-IT-Support-Engineer-1256624-Job-Search-1-28-2026-7-20-39-AM.asp?sid=gumtree
6d
Job Placements
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We are looking for a Junior to Mid-Level IT Technician with hands-on cloud experience to support, maintain, and improve our Clients IT infrastructure. You’ll work closely with internal teams to ensure systems are secure, reliable, and scalable.Location: Bantry Bay, Cape TownRequired Skills & ExperienceIT Qualification/Certification is essential2–4 years’ experience in an IT support or technician rolePractical experience with cloud platforms (Azure, AWS, or similar)Strong knowledge of Windows and/or Linux environmentsBasic networking knowledge (DNS, DHCP, VPNs)Experience with Microsoft 365 and Active DirectoryGood problem-solving and communication skillsKey ResponsibilitiesProvide day-to-day IT support for hardware, software, and network issuesManage and maintain cloud-based systems (e.g. Azure, AWS, or Google Cloud)Monitor system performance and troubleshoot issuesSupport user access, security, and backupsAssist with system upgrades, migrations, and documentation
https://www.jobplacements.com/Jobs/I/IT-Cloud-Support-Technician-1258668-Job-Search-02-03-2026-07-00-15-AM.asp?sid=gumtree
7h
Job Placements
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ENVIRONMENT:A UK-based IT services provider is looking for a 1st Line Support Technician to join their remote support team. Applicants for the job should have excellent verbal communication skills, with the ability to explain technical terms in plain and simple language The successful applicant will be required to demonstrate a good level of communication. The candidate must be professional and presentable. It is crucial that the preferred candidate can demonstrate independent troubleshooting skills and a high level of knowledge in business network technologies. It is important the candidate can demonstrate examples of independent working over a range of client networks. DUTIES:First line call handling, ticket logging, remote support and escalation of helpdesk tickets.Manage and monitor call queues ensuring adherence to SLA’s.Ensure that customers are updated regularly on the status of their issues.Effectively assign tickets to the relevant team based on priority, category & SLA.Troubleshoot issues with client workstations, servers & network infrastructure.Identify reoccurring incidents.Work with third party vendors to troubleshoot hardware and software faults.Ensure all documentation is clear, concise, and updated in the helpdesk system. REQUIREMENTS:Basic Microsoft Exchange admin skills.Working knowledge of Windows desktop operating system.Knowledge of server operating system and network architecture (DNS, DHCP, TCP/IP).Microsoft Server 2012 Onwards, Active Directory, Exchange 2013 Onwards and Hyper-V.Experience in an MSP environment.Microsoft Office 365, Azure Active Directory, Exchange Online, Teams, SharePoint Online and AD Connect.You should be able to work under pressure and multitask.You should possess excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting.You should have a good telephone manner, good analytical and problem-solving skills, ability to learn quickly and apply knowledge.You should enjoy working with customers and take pleasure & pride in resolving their issues.
https://www.jobplacements.com/Jobs/A/1st-Line-Support-Technician-Remote-1258177-Job-Search-02-02-2026-07-00-15-AM.asp?sid=gumtree
17h
Job Placements
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Key Duties & Responsibilities:- Manage Microsoft 365 / Entra ID (user access, permissions, MFA)- Administer Windows endpoints (updates, compliance, asset lifecycle)- Handle networking basics (Wi-Fi, VPN, firewalls, ISP coordination)- Support onboarding/offboarding and general IT support- Liaise with a managed service provider (MSP)- Maintain clear IT documentation, SOPs, and runbooks- Oversee core SaaS tools and basic telephony administrationRequirements:- 3â??5 yearsâ?? experience in a Systems Administrator or similar role- Strong Microsoft 365 and Windows environment knowledge- Solid networking fundamentals (DNS, DHCP, VPN)- Excellent communication and documentation skills- Right to work in South AfricaIf youâ??re organised, proactive, and ready to make a real impact in an on-site IT role, this could be the opportunity for you.
https://www.jobplacements.com/Jobs/I/IT-Systems-Administrator-1255865-Job-Search-01-26-2026-10-04-52-AM.asp?sid=gumtree
2d
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Job Requirements:This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer support.Must have senior certificate plus Tertiary education in information technology.Certifications like Vendor Certification (CCNA) or Comptia Network + beneficial.Own car and valid drivers license.Experience of Mikrotik Routerboards, LAN switches, Linux, Microsoft, Asterisk and MacOS.3+ years experience in technical support. Responsibilities:Work well in a team exercising strong interpersonal skills are priority.Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc.Provide expert support for Microsoft Office Suite and other Microsoft applications. Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates.Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues.Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured.Provide IT support for customers in the field.Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate with remote IT teams to ensure timely issue resolution.Offer immediate IT support to employees with walk-in requests, including hardware and software issues. Provide guidance and resolutions to IT-related inquiries from employees on-site.
https://www.jobplacements.com/Jobs/S/Support-Engineer-Junior-to-Senior-1253602-Job-Search-01-20-2026-04-10-07-AM.asp?sid=gumtree
14d
Job Placements
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Job Description:The Infrastructure Manager is responsible for the strategic planning, implementation, and operationalmanagement of our client hybrid IT infrastructure. This includes on-premises and cloud environmentsenabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage,Windows and Linux operating systems, and SQL Server databases. The role ensures high availability,performance, scalability, security, and continuity of the infrastructure supporting all the company divisions. Responsibilities: Infrastructure Strategy & PlanningDevelop and maintain the companys infrastructure roadmap aligned with business goals.Lead infrastructure projects including upgrades, migrations, and capacity planning.Evaluate and recommend new technologies and solutions to improve efficiency and resilience. Hybrid Environment ManagementOversee the management of Windows and Linux servers, Microsoft Azure, and on-premises data centres.Ensure seamless integration between cloud and on-prem environments.Manage virtualization platforms, storage systems, and backup solutions. Network & Connectivity OversightManage core network infrastructure including HP/Aruba switches, firewalls, and WAN/LAN connectivity.Ensure network performance, security, and redundancy across the company locations.Collaborate with the Firewall Engineer and Security teams on perimeter and internal network controls.Landscape DocumentationMaintain comprehensive infrastructure landscape documentation, including topology diagrams, system dependencies, and configuration records.Ensure documentation is up-to-date and accessible for audits, troubleshooting, and planning.Align documentation with CMDB standards and change management processes. Desktop ComputersOversee procurement of desktop computers, monitors and peripherals.Manage the lifecycle of desktop hardware including deployment, maintenance, upgrades, and decommissioning.Maintain an accurate inventory of desktop assets, including tracking usage and replenishment.Coordinate with vendors and suppliers for warranty claims, replacements, and service agreements.Implement standards and policies for desktop configurations and user access.Monitor performance and usage trends to inform future procurement and support strategies. Security and ComplianceEnsure infrastructure compliance with the companys security policies and regulatory requirements (POPIA, GDPR, FSCA, Joint Security Standard).Support patching, firmwar
https://www.jobplacements.com/Jobs/I/IT-Infrastructure-Manager-1255076-Job-Search-01-23-2026-04-09-57-AM.asp?sid=gumtree
11d
Job Placements
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Our IT Recruitment desk currently has a vacancy for an IT Manager with 3 years experience in IT Management. Experience working in a media environment would be a major benefit but is not required. Are you looking to start 2026 off with a new career move in a dynamic organization? Then this might be for you.The main responsibilities for this role would be:Manage the office network and connectivityEnsure all staff are adequately equipped from a software and hardware perspectiveEnsure staff are supported when problems occurManage technical resources and support servicesEnsure stability and speedy downtime recoveryManage relationships with vendors/suppliersManage technical budgetManage access controlManage the security of the office environmentEnsure Risk plan and disaster recovery planRequirements:3 years experience in IT ManagementKnowledge of Microsoft 365 adminOffice 365Knowledge of Synology NAS File/ServerUnifi Wi-Fi AP configurationVeeam backup and replicationVMware knowledge, creating and accessing VMs on the networkFortinet firewall experienceZK Access: Access control applicationSophos AVIcatch security cameras.MFU printers
https://www.jobplacements.com/Jobs/I/IT-Manager-Foreshore-CPT-1256438-Job-Search-1-28-2026-1-47-36-AM.asp?sid=gumtree
6d
Job Placements
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