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Results for it networking support in "it networking support" in Jobs in South Africa in South Africa
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K2 Recruit is partnering with a specialist managed services provider to recruit a motivated and technically inclined Level 1 Support Technician to join their Networks & IPTV support team. This role is based in Central Johannesburg and will focus on supporting WiFi networks, switching infrastructure, and IPTV platforms within enterprise and hospitality environments.This opportunity is well suited to a support engineer with a solid technical foundation who is eager to grow within a structured IT and IPTV environment. The successful candidate will deliver first-line technical support, perform initial configuration and troubleshooting, and escalate more complex issues while maintaining high service delivery standards. Key ResponsibilitiesTechnical Support & TroubleshootingProvide Level 1 support for WiFi networks, switching infrastructure, and IPTV platforms.Perform basic fault-finding on network connectivity and IPTV-related issues.Monitor system alerts and respond to incidents in line with defined SLAs.Escalate unresolved or complex issues to Level 2 support with clear diagnostics and documentation.Networking & InfrastructureAssist with basic switch configuration, including VLANs, ports, PoE, and basic QoS.Support and troubleshoot WiFi access points and controllers.Work with enterprise-grade networking hardware such as Ruckus, HPE, Aruba, and similar vendors.Perform basic network health checks, including connectivity, cabling, and device status.IPTV & TV ConfigurationSupport IPTV platforms such as Hoist and LG Pro:Centric.Assist with TV provisioning, configuration, and channel testing.Perform basic IPTV troubleshooting, including signal loss, freezing, and channel mapping issues.Support hotel-room TV setups and basic middleware checks.Customer Support & Service DeliveryDeliver professional, customer-focused first-line technical support.Communicate clearly with clients regarding issues, progress, and resolutions.Log, update, and close support tickets accurately within the service management system.Adhere to defined processes, SOPs, and escalation procedures.Documentation & Continuous ImprovementMaintain accurate ticket notes and resolution documentation.Contribute to knowledge base articles and troubleshooting guides.Learn from escalated incidents and assist with service improvements.Support the maintenance of as-built documentation. Required Skills & Experience2–3 years’ experience in an IT support or service desk environment.Working knowledge of:TCP/IP network
https://www.jobplacements.com/Jobs/L/Level-1-Support-Technician--Networks--IPTV-1257180-Job-Search-01-29-2026-05-00-15-AM.asp?sid=gumtree
5d
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Purpose of the role:A Technician in the IT (Information Technology) industry is a professional responsible for providing on-site technical support and assistance to customers or clients. Their primary role is to ensure that computer systems, networks, hardware, software, and other IT-related equipment are functioning correctly and efficiently. Overall, the role of a Technician requires a combination of technical expertise, problem-solving skills, and excellent communication abilities to provide top-notch IT support to clients or end-users.Key Responsibilities:Hardware and Software InstallationInstall, configure, and troubleshoot computer hardware components, such as servers, workstations, routers, switches, and peripheral devices.Install and update software applications and operating systems.Troubleshooting and SupportDiagnose and resolve hardware and software issues.Identify and address technical problems that customers or end-users encounter and provide solutions.Provide technical support to customers on-site.Respond to service requests, answer technical questions, and assist users in resolving IT-related problemsNetwork SupportSet up and maintain computer networks, including LAN (Local Area Network) and WAN (Wide Area Network) configurations. Troubleshoot network connectivity issues and optimize network performance.DocumentationCreate and update network documentation, including network diagrams, configurations, and standard operating procedures (SOPs).Maintain accurate documentation with regards to site and network credentials.CollaborationWork closely with other IT teams, including network architects, system administrators, and security professionals, to resolve complex network issues and implement network upgrades or changes.Emergency Response Be available for emergency calls and be prepared to respond quickly to critical system failures or network outages.Testing and QCPerform testing and quality assurance checks on IT systems to ensure they meet performance and security standards.Replace faulty hardware components and ensure that they are properly configured and integrated into the IT environment.Travel Depending on the scope of the role, Technician may need to travel frequently to customer sites or branch offices.Mentor junior engineers, provide guidance, training and upskilling to team members.Qualifications/Experience: Minimum Grade 12 QualificationDiploma, Bachelors Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related field will be advantageousDrivers License 2-5 years’ experience in the office
https://www.jobplacements.com/Jobs/I/IT-Technician-1258416-Job-Search-02-03-2026-01-00-15-AM.asp?sid=gumtree
3h
Job Placements
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Minimum requirements: Bachelors degree in Computer Science, Information Technology (IT), Network Administration, or a related engineering fieldGood knowledge of Cambium, Mikrotik and Ubiquiti equipment is essentialBasic understanding BGP, OSPF and network routing will also be an advantageMust have worked as an ISP systems administrator for at least 6 monthsWill be required to provide standby remote support over weekends and public holidays (Standby approximately once a month)Key responsibilities: Provide technical systems support to all our clients by managing our existing national networksProvide technical systems remote support for new highsite/s and end user installations and network infrastructure growthMaintenance and management of network hardware infrastructure, firmware upgrades, wireless link frequency managementManaging ticket system and ensuring tickets are actioned and closed timeouslyLiaising with upstream providers in event of any network failure or outageEnsuring clients are always informed as to status of networksPro-actively working with clients and have good client communication skills is essentialProvide support when required in the event of an outage / failure even after business hoursUpdating of network monitoring systems and technical administrationConsultant: Thandi Speelman - Dante Personnel Johannesburg
https://www.jobplacements.com/Jobs/J/Junior-Network-System-Support-Administrator-1255772-Job-Search-01-26-2026-04-34-51-AM.asp?sid=gumtree
8d
Job Placements
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Purpose of the RoleSecure and maintain the organisations computer systems and network.Maintain a reliable, secure, and efficient data communications environment.Key Performance Areas:Plan and Set Up Network InfrastructureMaintain High-Availability Network InfrastructureConduct Research on Modern Networking Best PracticesPerform General Administrative and Documentation FunctionsKey Tasks by KPA1. Plan and Set Up Network InfrastructureIdentify network requirements and design appropriate solutions.Implement, configure, and maintain LAN infrastructure.Implement, configure, and maintain WAN infrastructure.Assist System Administrators with necessary network configurations.Plan for and report on network capacity across the organisation.Negotiate and coordinate reciprocal network support and access with third-party vendors.Perform risk mitigation activities, contribute to team knowledge sharing, monitor network traffic, and update the incident response plan.2. Maintain High-Availability Network InfrastructureCreate and manage user accounts, permissions, and passwords in Active Directory.Install and configure network equipment and address hardware/software issues.Install and integrate new server hardware and applications.Support and manage third-party network and firewall applications.Maintain all computer networks including:SoftwareVirtual hostsVPNsRoutersPhysical hardwareOptimise network performance in line with business needs.Monitor and respond to network security alerts and connectivity incidents.Monitor network performance (availability, utilisation, throughput, latency) and test for vulnerabilities.Update antivirus and security tools to ensure data protection.Diagnose and identify root causes of network and security issues.Research and resolve network performance issues promptly.Provide accurate solutions to issues escalated from 1st-line support.Provide remote infrastructure support and troubleshooting within agreed SLAs.Monitor and respond to new capacity threshold alerts.3. Research on Latest Networking PracticesIdentify and review relevant software updates, patches, and firmware releases.Research and provide recommendations on improvements to server system operations.Stay updated on networking best practices, tools, and methodologies.4. General Administrative FunctionsAssist in defining network policies and procedures.Communicate ne
https://www.jobplacements.com/Jobs/N/Network-Administrator-LAN-WAN-VPNs-CCNA-ACSA-Arub-1257256-Job-Search-01-29-2026-10-30-07-AM.asp?sid=gumtree
5d
Job Placements
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1st to 2nd Line IT Support EngineerJoin a UK-based remote IT support team with a focus on both tech and service excellenceRemote | IT Support | R27,500 R32,000/month equivalentAbout Our ClientOur client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company supports businesses with everything from hardware and networking to Microsoft 365 and security administration.The Role: 1st to 2nd Line IT Support EngineerThis role bridges frontline helpdesk and more advanced technical support, playing a key part in diagnosing complex issues, escalating appropriately, and ensuring high service standards. Youll be involved in both user support and system administration, with opportunities to broaden your technical exposure.Key ResponsibilitiesProvide 1st and 2nd line remote support for hardware, software, networking, and cloud issuesHandle escalations from 1st line support and liaise with 3rd line where necessaryTroubleshoot PCs, servers, peripherals, Microsoft 365 apps, and common softwareManage user accounts across Entra, Active Directory, and other vendor portalsSupport Windows Desktop and Server environments (some exposure to Mac OS beneficial)Perform basic network diagnostics and support VoIP-related queriesAssist with endpoint protection (AV, EDR/MDR) and backup solutionsUse remote support and ticketing tools to document and resolve incidents thoroughlyContribute to internal knowledge base and documentation practicesAbout You23+ years experience in a 1st/2nd line IT support environmentStrong knowledge of Windows OS (desktop/server), MS 365, and basic networkingFamiliarity with Entra ID, Active Directory, backup technologies, and security protocolsConfident communication skills clear spoken and written English is essentialCustomer-centric approach with patience, empathy, and attention to detailAble to prioritise tasks under pressure and remain calm with stressed usersAdaptable and willing to learn new tools, systems, and processesComfortable working with a remote team and escalating when needed
https://www.jobplacements.com/Jobs/A/1st-to-2nd-Line-IT-Support-Engineer-1256624-Job-Search-1-28-2026-7-20-39-AM.asp?sid=gumtree
6d
Job Placements
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Requirements:Relevant IT qualification or currently studying (IT Support, Networking, or similar)Basic knowledge of Windows, hardware, and networkingStrong problem-solving skills and willingness to learnGood communication and customer service skillsKey Responsibilities:Provide first-line IT support to usersAssist with hardware and software setupTroubleshoot basic IT issuesSupport the IT team with day-to-day operations
https://www.jobplacements.com/Jobs/I/IT-Technician-Intern-1256239-Job-Search-01-27-2026-04-38-35-AM.asp?sid=gumtree
7d
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Job Title: Broker Consultant - Inhouse Join our clients team as an Insurance Broker Consultant and support the network from an Inhouse positionInsurance Broker Consultant - InhouseLocation: East London Eastern Cape Reporting to: Sales ManagerSeniority Level: Mid Career (4 - 6 yrs exp)Type: PermanentSectors: Admin, Office & Support, Financial ServicesFunctions:Consultant, Broker Support, Insurance Administration, Matric, Industry qualificationKey Responsibilities:Support Broker network within the Eastern Cape portfolioSales administration and informationCompliance and document controlCorrespondence and telephonic supportProduct support and support Life and Funeral
https://www.jobplacements.com/Jobs/B/Broker-Consultant-Admin-Inhouse-1255920-Job-Search-01-26-2026-10-19-24-AM.asp?sid=gumtree
8d
Job Placements
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We are looking for a Junior to Mid-Level IT Technician with hands-on cloud experience to support, maintain, and improve our Clients IT infrastructure. You’ll work closely with internal teams to ensure systems are secure, reliable, and scalable.Location: Bantry Bay, Cape TownRequired Skills & ExperienceIT Qualification/Certification is essential2–4 years’ experience in an IT support or technician rolePractical experience with cloud platforms (Azure, AWS, or similar)Strong knowledge of Windows and/or Linux environmentsBasic networking knowledge (DNS, DHCP, VPNs)Experience with Microsoft 365 and Active DirectoryGood problem-solving and communication skillsKey ResponsibilitiesProvide day-to-day IT support for hardware, software, and network issuesManage and maintain cloud-based systems (e.g. Azure, AWS, or Google Cloud)Monitor system performance and troubleshoot issuesSupport user access, security, and backupsAssist with system upgrades, migrations, and documentation
https://www.jobplacements.com/Jobs/I/IT-Cloud-Support-Technician-1258668-Job-Search-02-03-2026-07-00-15-AM.asp?sid=gumtree
3h
Job Placements
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ENVIRONMENT:A UK-based IT services provider is looking for a 1st Line Support Technician to join their remote support team. Applicants for the job should have excellent verbal communication skills, with the ability to explain technical terms in plain and simple language The successful applicant will be required to demonstrate a good level of communication. The candidate must be professional and presentable. It is crucial that the preferred candidate can demonstrate independent troubleshooting skills and a high level of knowledge in business network technologies. It is important the candidate can demonstrate examples of independent working over a range of client networks. DUTIES:First line call handling, ticket logging, remote support and escalation of helpdesk tickets.Manage and monitor call queues ensuring adherence to SLA’s.Ensure that customers are updated regularly on the status of their issues.Effectively assign tickets to the relevant team based on priority, category & SLA.Troubleshoot issues with client workstations, servers & network infrastructure.Identify reoccurring incidents.Work with third party vendors to troubleshoot hardware and software faults.Ensure all documentation is clear, concise, and updated in the helpdesk system. REQUIREMENTS:Basic Microsoft Exchange admin skills.Working knowledge of Windows desktop operating system.Knowledge of server operating system and network architecture (DNS, DHCP, TCP/IP).Microsoft Server 2012 Onwards, Active Directory, Exchange 2013 Onwards and Hyper-V.Experience in an MSP environment.Microsoft Office 365, Azure Active Directory, Exchange Online, Teams, SharePoint Online and AD Connect.You should be able to work under pressure and multitask.You should possess excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting.You should have a good telephone manner, good analytical and problem-solving skills, ability to learn quickly and apply knowledge.You should enjoy working with customers and take pleasure & pride in resolving their issues.
https://www.jobplacements.com/Jobs/A/1st-Line-Support-Technician-Remote-1258177-Job-Search-02-02-2026-07-00-15-AM.asp?sid=gumtree
1d
Job Placements
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A renowned company in Port Elizabeth is seeking an experienced Telecommunications Technician to join their growing technical team.This is a hands-on, telecoms-first role focused on VoIP, SIP, PBX systems, and voice-centric networking. The successful candidate must have a deep understanding of how voice networks function end-to-end — from ISP handoff through to handset — and be confident working on business-critical communication systems where downtime is not an option.Role OverviewYou will be responsible for the installation, configuration, support, and optimisation of customer and internal telecommunications environments. This role is not general IT support and requires strong, practical telecoms experience, particularly with 3CX, Yeastar, SIP trunking, VLANs, routing, and QoS.Required Skills & ExperienceProven experience with 3CX and/or YeastarStrong understanding of VoIP, SIP, RTP, NAT, and firewallsExperience configuring VLANs and QoS for voice trafficSolid knowledge of IP networking fundamentals (TCP/IP, subnetting, routing)Experience with business-grade routers and switchesStrong troubleshooting skills and attention to detailComfortable working on customer sites and at heightsValid Driver’s Licence and own vehicleKey ResponsibilitiesVoIP & PBX SystemsInstall, configure, and maintain 3CX and Yeastar PBX systemsProvision and manage SIP trunks, DID numbers, and call routingConfigure IVRs, ring groups, call queues, voicemail, and call reportingPerform PBX upgrades, backups, restores, and migrationsDiagnose and resolve call quality issues (jitter, latency, packet loss, echo)Telecommunications InfrastructureDeploy and support IP telephony solutions for business clientsConfigure and troubleshoot SIP, RTP, NAT, and firewall rulesInstall and provision IP phones, softphones, and DECT systemsIntegrate PBX platforms with CRM and third-party systems where requiredVoice-Focused NetworkingConfigure VLANs for voice trafficImplement and troubleshoot QoS prioritisationWork with routers, switches, and firewalls (MikroTik, Ubiquiti, TP-Link, etc.)Ensure correct subnetting, routing, and NAT policiesIdentify and resolve network bottlenecks affecting voice performanceFault Finding & SupportDiagnose telecom faults across LAN, WAN, ISP, and PBX layersPerform remote and on-site troubleshootingAnalyse call logs, SIP traces, and packet capturesMaintain system uptime and respond urgently to outagesInstallations & ProjectsPerform on-site telecom installations and commissioningAssist with structured cabling, cabinet builds, and equipment mountingSupport project rollouts, upgrades, and migrationshttps://www.jobplacements.com/Jobs/T/Telecommunications-Technician-1258150-Job-Search-02-02-2026-05-00-16-AM.asp?sid=gumtree
1d
Job Placements
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