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Results for telkom in "telkom" in Jobs in South Africa in South Africa
1
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CORE DESCRIPTIONTo render an efficient debt collection service in order to meet Telkoms business objectives and to manage debtors effectively through sound creditmanagement principles.CORE COMPETENCIESFUNCTIONAL KNOWLEDGETelkom Procedures; Report Analysis; Accounting; Billing Procedures; Telkom Structure; Telkom Policies; Risk Management; Customer Care;Administration; Computer Software; Protocols; Legal Documentation; Telkom Systems; ConsultationFUNCTIONAL SKILLSInvestigation Techniques; Time Management; Interpersonal; Stress Handling Techniques; Analytical; Writing; Communicating; Risk Management;Negotiation Techniques; Decision Making; Problem Solving; Business Acumen; Computer Software; Relationship ManagementATTITUDES/ LEADERSHIP COMPETENCIESBusiness Orientated; Ethical; Patient; Dedicated; Honesty; Innovative; Committed; Respect; Accurate; Punctual; Initiative; Responsible; Calm; Assertive;Tolerant; Integrity; Proactive; Customer Focus; Team Player; Eager to learn; ConfidentialPage.MINIMUM PERSON REQUIREMENTSREQUIRED CERTIFICATION/PROFESSIONAL REGISTRATIONNoneQUALIFICATIONSGrade 12 plus modular courses (NQF level 4)EXPERIENCE2 years experience in a debt collections/ commercial/ or contact centre environmentSPECIAL REQUIREMENTSValid drivers license where requiredSecurity clearance - integrity assessmentOUTPUT 1Retained CustomersSUB-OUTPUTSReceive and analyze requestReceive claims and lift chequesReceive and analyse callsProcess customer request as per RD cheque policy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzIwNTYyM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1837813&xid=1109_205623
4h
Other1
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The Telkom Team Lead position is key to the Telkom SA Managed Service (FTC) environment which is responsible for the ongoing Development of the Application and Solution at our Customer. He/she must ensure clear communication between all the relevant stakeholders involved. These stakeholders include Adapt IT Developers, Customer BA’s, Project teams and Customer other customer staff. He/she must also manage the Adapt IT team daily and ensure that the Level 10 meetings as well as the daily Stand-up meetings are held. As this is a very busy environment and continuous delivery is expected with frequent deployments the role requires prioritisation, scheduling to ensure successful delivery of these projects. This will be with consultation with the Customer Project managers and the Adapt IT Telkom squad. He /she will also assist the Customer BAs to create User Requirement Specification (URS) content with respect to technical designs. Due to the high volume of CR’s and projects received, clear records, documentation and timesheets must be kept and updated when necessary. He/she must also guide the Adapt IT staff with respect to their IDP’s and complete their KPI’s timeously. Good people management skills and time management are vital in this position
Primary Responsibilities for the Role
Manage the Team members daily and ensure weekly level 10 and daily stand-up meetings are held.Work closely with the technical lead/developers to ensure projects are on track i.e., developed, tested, and deployed to production as agreed with Telkom.Maintain a high level of communication between the Adapt IT team and the Customer BA’s, the relevant Business unit Project Managers, Scrum master, Release manager.Manage and prioritize all incoming projects and CR’s together with the Customer Telkom project team.Together with the developers ensure that all CR related defects get timeously addressed and development is prioritized.Work with customer Business Analysts (BA) to design & communicate requirements.Protect the interests of Adapt IT and the Telkom squad.Review documentation quality.Oversee output in terms of design and delivery quality.Drive for continuous Improvement and innovation across architecture, engineering, and quality.Ensure together with the project administrator that all required documents are uploaded onto the JIRA case. This must be done for each CR and must include the following documents, MOP, URS, and any other project specific documentation.Ensure that project administrator is tracking all time logged and that timesheets are up to date for all staff.Ensure that monthly report is completed by project administrator and is sent to Telkom management team.Monitor Support and ensure that weekly updates are provided on all tickets for that week to the customer
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https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzMyNDM1NDI/c291cmNlPWd1bXRyZWU=&jid=1292667&xid=233243542
4d
Johannesburg CBD1
The candidate will form part of one of the Telkom Managed Service development team , and will be responsible
for ongoing Development of software solutions together with this team. He/she will work in conjunction with
the Domain Tech lead. In this position the candidate will be expected to be able to work and develop tasks given
to him/her. He/she will also form part of the larger team and must be a good team player. He/she will also be expected to provide 3rd level product development support.
Primary Responsibilities for the Role
Maintaining and contributing to system standardsImprove the automation of tasks where possibleManaging system securityCapacity and performance management
Minimum Qualification and Experience Requirements
Must have Experience
A tertiary Engineering or Computer Science degree.At least 4 years experience in Java programming.Solid experience working in LinuxBack-end, Middleware, Front-end, and/or Mobile Application development experience.Shell scripting ability for system administration.Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS,Diameter, SCTP).Ability to learn quickly and work independently.Ability to work under pressureGroovy Scripting experience and experience using Microservices
Nice to have Experience
Experience in a Telco or Financial Services environment.Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB, Bash, Python).Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc).Docker and Docker Swarm experienceGood Understanding of Golang
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTM0MjA1NzUzP3NvdXJjZT1ndW10cmVl&jid=1295864&xid=3134205753
4d
Johannesburg CBDPosition: Call Centre Campaign ManagerCompany: Ubuntu for YouLocation: Northern Suburbs - Parow EastAbout Us:At Ubuntu for You, we are committed to delivering exceptional customer service and innovative solutions. We are looking for a dynamic and experienced Call Centre Campaign Manager to join our team and lead our Telkom campaign to new heights.Key Responsibilities:Lead, manage, and motivate a team of call centre agents to achieve and exceed campaign targets.Develop and implement strategies to improve overall performance and customer satisfaction.Monitor and analyze key performance indicators (KPIs) to ensure the success of the Telkom campaign.Provide training, coaching, and support to the call centre team.Handle escalated customer issues and ensure prompt resolution.Report regularly on campaign performance to senior management.Requirements:Experience: Proven experience in managing a call centre campaign, specifically with a focus on Telkom campaigns.Track Record: A strong, verifiable track record of meeting and exceeding targets in a call centre environment.References: Must have contactable references that can attest to your experience and success.Skills and Attributes:Excellent leadership and communication skills.Strong problem-solving abilities and attention to detail.Ability to work under pressure and meet deadlines.Proficient in using call centre management software and tools.How to Apply:If you have the experience and drive to lead our Telkom campaign to success, we would love to hear from you! Please call Shaun on 062 148 163
15d
Parow1
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We are seeking an enthusiastic and motivated Outbound Sales Agent with Telkom business experience to join our dynamic call center team. The ideal candidate will be responsible for reaching out to potential and existing customers to offer Telkom business services and solutions.Key Responsibilities:Conduct outbound sales calls to businesses to promote Telkom’s products and services.Build and maintain relationships with customers by providing excellent customer service.Identify customer needs and suggest appropriate Telkom business solutions.Meet or exceed sales targets and quotas.Keep up to date with the latest Telkom business products and services.Use Telkom’s systems, such as Citrix, to manage customer information and sales processes.Using the company's dialer software to contact account departments of various businesses nationally.Record all customer interactions and transactions in the company’s CRM system.Qualifications:Proven experience in a call center environment, specifically with Telkom business services will be preferred.Familiarity with OMS, Citrix, and other Telkom systems.Excellent communication and interpersonal skills.Strong sales and negotiation skills.Ability to work in a fast-paced environment and manage multiple tasks.Self-motivated with a results-driven approach.Salary:Market Related + CommissionTo Apply, please email your CV to: info@jdcomm.co.za
1mo
Durban North2
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We are currently seeking field sales agents and team leaders Gauteng to join our team in promoting and marketing Vodacom and Telkom. Our company is proud to be working closely with different Fibre companies to bring cutting-edge fibre technology to customers across the country, and we need individuals who are passionate about sales and marketing.Requirements:•No experience needed•Able to work in a vibrant place•having a basic sales experience•Be able to work retail hours, including weekends and public holidays•A minimum qualification of Grade 12(or equivalent)•Real Promotions reserves the right to conduct Employee Verification Checks, including but not limited to Criminal The job responsibilities of this role include keeping management informedmonitoring competitionmaintaining professionalism -technical knowledgecontributing to the teamYou will also be required to reach monthly targets and work well in a team environment, as well as on your own.In addition to the above, you will receive comprehensive training in areas such as :Basic SalesMarketing and Sales product knowledgeWe offer huge growth opportunities for our employees, and we are confident that you will find this role both challenging and rewarding. We need applicants to be able to start immediately.Please send your cv to lerato@realpromotions.co.zaCc: polokosemoko@gmail.com
1mo
VERIFIED
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