IT Infrastructure Manager

Job Description:
The Infrastructure Manager is responsible for the strategic planning, implementation, and operational
management of our client hybrid IT infrastructure. This includes on-premises and cloud environments
enabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage,
Windows and Linux operating systems, and SQL Server databases. The role ensures high availability,
performance, scalability, security, and continuity of the infrastructure supporting all the company divisions.

Responsibilities:

Infrastructure Strategy & Planning

• Develop and maintain the companys infrastructure roadmap aligned with business goals.
• Lead infrastructure projects including upgrades, migrations, and capacity planning.
• Evaluate and recommend new technologies and solutions to improve efficiency and resilience.

Hybrid Environment Management

• Oversee the management of Windows and Linux servers, Microsoft Azure, and on-premises data centres.
• Ensure seamless integration between cloud and on-prem environments.
• Manage virtualization platforms, storage systems, and backup solutions.

Network & Connectivity Oversight

• Manage core network infrastructure including HP/Aruba switches, firewalls, and WAN/LAN connectivity.
• Ensure network performance, security, and redundancy across the company locations.
• Collaborate with the Firewall Engineer and Security teams on perimeter and internal network controls.

Landscape Documentation

• Maintain comprehensive infrastructure landscape documentation, including topology diagrams, system dependencies, and configuration records.
• Ensure documentation is up-to-date and accessible for audits, troubleshooting, and planning.
• Align documentation with CMDB standards and change management processes.

Desktop Computers

• Oversee procurement of desktop computers, monitors and peripherals.
• Manage the lifecycle of desktop hardware including deployment, maintenance, upgrades, and decommissioning.
• Maintain an accurate inventory of desktop assets, including tracking usage and replenishment.
• Coordinate with vendors and suppliers for warranty claims, replacements, and service agreements.
• Implement standards and policies for desktop configurations and user access.
• Monitor performance and usage trends to inform future procurement and support strategies.

Security and Compliance

• Ensure infrastructure compliance with the companys security policies and regulatory requirements (POPIA, GDPR, FSCA, Joint Security Standard).
• Support patching, firmwar
  
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