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We are looking for an experienced Events Coordinator to become a part of the team at a beautiful, well-established hotel in Franschhoek. The duties and responsibilities of this role will include, but not be limited to the following:Contacting potential leads from CRM systemEstablishing and maintaining relationships with vendors and venuesNegotiate with vendors to achieve the most favourable termsPlanning event details and aspects, including seating, dining and guestsCreating reliable financial reports and collecting payments on timeManaging events and addressing potential problems that may ariseEvaluate event’s success and submit reportsManage all event operations (preparing venue, invitations etc.)Requirements: MatricTertiary qualification in events management, hospitality management or similar2 – 4 years experienceGreat communication skillsOwn vehicle and driver’s licenseAttention to detailWell-spoken and presentedSocial Media experience would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQyMzI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1129666&xid=1109_42327
2y
1
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As a Rooms Division Manager, you will be responsible for the management and coordination of all Rooms area departments and managing staff. Plans, develops, implements, and evaluates the quality of propertys guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brands standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department..Requirements: Diploma in Hospitality ManagementMinimum of 5 years’ experience in a similar roleDriver’s License with own reliable transportResponsibilities: Aesthetics Ensuring that all the furniture is skillfully placed in each area of the hotel and complies with the agreed specs of the Chairman.All the décor, painting, sculptures etc. are positioned so that the best aesthetic look for the area can be achieved.Ensure all furniture and accessories are always maintained and clean up to standard.All the aesthetics files are kept up to date and monitored.Flowers are fresh and attractive daily in all public areas. Housekeeping: Ensure that rooms are serviced and maintained to the standards laid down by the company.Make sure all front of house areas is always clean and tidy.Ensure all cleaning equipment is correctly maintained and stored.Ensure the smooth operation of Housekeeping daily.Daily spot checks of suites and rooms to ensure 5-star standards.Checking of all monthly stock takes for amenities, chemicals, and linen for Housekeeping. Facilities: Regular checking of the property in general and rooms and ensure that all maintenance items are attended to.Reporting and follow up of all maintenance issues pending or outstanding.Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.Planning of hotel projects in conjunction with the Chairman and Facilities Manager Guest Relations Be readily available to deal with problems and complaints.To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staffEnsure all enquiries are dealt with efficiently and courteously.Dealing with, following up on and documenting any guest related incidents arising in the hotel Front Office: Ensure smooth operation of the reception area.Ensure guests are greeted, checked in and allocated rooms promptly and courteously.Ensure check in procedures are strictly adhered to.Ensure maximum occupancy with agreed overbooking policy.To ensure reservations are taken correctly and courteously.Ensure credit control procedures are st
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxMTk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125889&xid=1109_51194
2y
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MINIMUM REQUIREMENTS Providing a visible management presence while on duty.Ensuring each department is prepared and staffed for each shift.Monitor health and safety throughout the hotel.Overlooking day-to-day operation of the whole facilityCommunicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed).Excellent communication and people orientated.Communicating with employees (problem solving, distributing work duties, providing all means to get the work done)Assisting other heads of departments with their workReporting to the general manager ONLY short-listed candidates will be contactedTo apply CLICK THIS LINK and upload your CV
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg4MjkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219800&xid=1109_88293
2y
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We are offering an exciting career opportunity for an experienced manager in the Food & Beverage industry to join our team as the F&B Operations Manager.We are looking for a senior manager who enjoys the hustle and bustle of a 5 star establishment, who can deliver on and exceed the expectations of the members and guests of a luxury resort, who understands what great service is all about, who knows how to lead, train & develop teams and who knows how to build a F&B experience that delivers exceptional experiences consistently. As a resort hotel, we are mainly busy on weekends and in the evenings, therefore the manager will be expected to be available for efficiency and effectiveness of Operations, in some cases split shifts will be expected as per business demand.KEY RESPONSIBILITIES: You will be responsible for the Smooth Operations of the F&B Department:Members and guests are happy with the food, the dining experience, the service and are coming back for more;Outlets are run efficiently and service standards are consistent;Outlets are following sound financial, operational and people management practices;Stock and OE controls are in place and adhered to;Outlet managers are developed and competent to take ownership of their outlets and lead in line with the Fancourt values of C.A.R.E. (Communication, Accountable, Responsive, Empathy);Customer feedback is attended to promptly and efficiently;Financial management, budgeting and strategic planning are understood across the division and that it is meeting profitability targets (budgets, CAPEX projects, forecasting, audits, etc.);Strategic plans are in place and delivered on;The product and service offering are continually tested and improved in line with industry standards;The general day-to-day functions of the division are managed efficiently;Implementing hospitality initiatives that sets the Fancourt offering a notch above luxury hospitality trends. KEY QUALIFICATIONS AND SKILLS: This position requires:A relevant hospitality and / or F&B management tertiary qualification (minimum of NQF 5);Knowledge of technology (software and hardware) relevant to the F&B Division, accounting and point of sale systems and advanced competency in MS Office are essential;A minimum of 2 years experience in a similar role (senior management of a 4 or 5 star luxury / leisure resort property);Knowledge of and current working experience in an international luxury resort (LHW standards and the implementation thereof);Working knowledge of the following key operational matters: staff development, wine & beverage lists compilation and management, financial management and reporting, stock and OE controls and management, OHSACT;Conceptualising F&B experiences with the management team. KEY COMPETENCIES AND BEHAVIOURS: The role requires someone who is competent in communicating with internal and external stakeholders at all organisational
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2y
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Job Summary : The Project manager will play a crucial role in overseeing, coordinating, and managing the progress and coordination of the projects. Operating from the site location, you will be responsible for ensuring projects are delivered within the defined parameters of time, cost, and quality.
Only successful candidates will be contacted.
Responsibility: Responsibilities :
• Support the development of the client brief and Project Execution Plans, tailoring them to suit the specific requirements of each project.
• Manage full design management and supervise design teams in developing design solutions that meet client expectations and budget.
• Ensure adherence to project documentation, programs, and master budget.
• Produce reports suitable for the relevant stages of projects.
• Deliver projects within the agreed framework of risk, sustainability, and environmental considerations, as set in the client brief, while maintaining focus on time, cost, and quality.
• Monitor and report on building teams progress against the timeframe set out.
• Manage consultant teams to ensure contractor design compliance with the contract.
• Oversee consultant teams to ensure the built product is compliant with the contract.
• Perform other related duties as required, supporting team members across disciplines and the wider division.
Experience / Skills : • Strong report writing and communication skills. • Fluency in both verbal and written English communication. • Relevant technical knowledge and experience. • Proficient user of MS Office and relevant software. • Familiarity with Health & Safety standards. • Excellent resource, planning, and time management skills.
Qualifications : • Minimum of 10 years combined academic and industry experience in engineering, architecture, or construction.
5d
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We are now accepting applications for a Manor House Manager people with drive and passion for the industry, the ability to lead the team of our boutique hotel and to maintain our Manor House standards.The ideal person should have good interpersonal and communication skills, have good product knowledge, be guest centric, team player and have a keen eye for detail. The position requires that the candidates have a minimum of Grade 12 or equivalent, 5 years experience in management positions within a 5* environment. Must have a valid drivers license with PDP. A working knowledge of MS Office, Micros or similar systems, as well as front office, butler, concierge and guest relations skills. A Hospitality qualification; and knowledge of SAP, Guest Connect, Jarrison and Concept will be advantageous.Duties include, but are not limited to: Ensure and maintain a hands on customer services delivery;Maintain the Manor House standards;Drive, manage and report on all operations of the Manor House;Drive revenue, monitor and control expenses and use of resources;Continuous improvement and innovation of our service delivery;Organize and supervise all staff; manage and control performance appraisals and training.If you believe you have suitable experience and qualifications, please apply online.Application Process: Closing date: 22 May 2022 Where to apply:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0NTI2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242699&xid=1109_94526
2y
SavedSave
MAINTENANCE
MANAGER The purpose
of the position is to ensure that the property is maintained and kept in a
pristine condition by performing general repairs and maintenance and overseeing
maintenance staff. Minimum
Experience and Qualification Required: 3-5 years’ experience in a 5-star hotel
or similar environmentManagerial experience in MaintenanceExperience in planning and executing
maintenance operations.Computer
literacy Solid understanding of technical aspects
of electrical, plumbing, carpentry and HVAC systemsMust be motivated,
enthusiastic, and energetic.Must be a team player, with a
positive attitude.Must be willing to work
shiftsMust be able to work under pressure. Key Performance Objectives:·
Ownership of
all maintenance challenges pertaining to plumbing, electrical and general
maintenance·
Develop
maintenance procedures and ensure implementation thereof.·
Inspecting
facilities and identify resolution to challenges.·
Regular
maintenance of refrigerators and air conditioners·
Responsible
for all general equipment, services, and external contractors·
Maintain an
effective and efficient relationship with external service providers and
contractors.·
Purchase and
maintain stock levels for required daily maintenance, and
·
Manage
maintenance budgetIf you meet minimum requirements, we would love to hear from you!!Send your CV to:apply@hirangaconsulting.co.uk
6d
1
Key Responsibilities:
Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentWow existing and potential clients with first-hand knowledge of African properties and destinationsPrepare attractive quotations and itineraries that complement individual client expectations and budgetsEffectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)Collect client payments - ka-ching! - And approve supplier invoices for paymentProvide customer support before, during and after travel - ensuring that current customers remain satisfiedMeet and exceed monthly and quarterly sales targets set by the companys Sales Managers
Requirements:
Excellent communication skillsMust have experience in African travel experts who fit the following profile:3+ years of experience in a sales role for an African inbound tour operatorIn-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana,Mozambique, Zimbabwe, etcExperience selling other regions of Africa and Madagascar would be a plus!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTcxOTkzNjE2P3NvdXJjZT1ndW10cmVl&jid=1303212&xid=2171993616
7d
1
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The main purpose of the Duty Manager is to manage and control the daily operations of the FOH department. To ensure that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company – To give our guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESEnsure complete guest interaction and satisfaction.Be the point of contact for guests and anticipate and cater for their needs.Ensuring that guest and staff satisfaction is maintained through interdepartmental communication and liaison.Assisting and supporting the Rooms Division and Food & Beverage Department in managing the Operations of the hotel.In the absence of the General Managers, been the Senior Manager and point of contact at the hotel.Ensuring that all decisions are made with Companys interest been put first (communicating with the HOD of the relevant department) but with utmost importance ensuring the Safety of our guests and staff.Monitor health and safety throughout the hotel.Guide site inspections and guests around the property.Living, breathing and understanding the company’s purpose and values and ensure that the hotel is immersed in the TRP Culture.REQUIREMENTS & QUALIFICATIONS5 years’ Experience in a luxury 5* establishment (Required)3 years’ Room Division Experience (Preferred)3 years’ Food & Beverage Experience (Preferred)3 years’ Housekeeping Experience (Preferred)5 years’ Hotel Management Experience (Required)Diploma in Hospitality (Required)Strong English verbal and written communication skillsInternational Language (Advantageous)Systems - Micros (POS), Opera (PMS), Microsoft OfficeMust live locally and be familiar with the restaurants, wine farms and venues in and around Franschhoek. It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzY2NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778329&xid=1109_183665
7d
1
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
7d
1
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We have an exciting new opportunity to join our dynamic Team as a Revenue/Yield Manager, for two reserves, small Hotel, Guest House and various luxury Accommodation. This role will be responsible for planning, organising and optimising all activities of revenue management for the business, driving profitability and optimising all revenue streams. We are looking for a commercial, analytic professional who can join this fantastic business to help drive our future growth plans, utilising data to drive our commercial strategy.
Role Responsibility
This role will involve analysing booking patterns and market trends whilst monitoring competitor performance to enable effective yield management and forecasting of revenue performance. Liaising with the operations, individual and group reservations, sales and marketing departments you will update on bookings and drive occupancy through management of the business, maximizing average rates. You will be responsible for accurate forecasting, trend analysis and sales strategies so that product availability and prices are maximized at all times. We are heading into an exciting time with the business and this role is key to optimising occupancy and profits. Therefore, we require a motivated, commercially focussed individual who can support this business growth.
The Ideal Candidate
• We are looking for someone with experience in a similar role, focussed on yield or revenue management
• Experience of leading a team
• Analytical and commercial in their approach
• Intermediate excel skills, using formulas and extracting data.
• Attention to detail, ability to translate data into understandable & actionable information
Responsibility:Activities will include:-
• Supporting and monitoring the individual and groups reservations departments and managing the team of reservation agents using SOP and individual sales targets
• Optimising the management of the PMS, CRM and other sales channels to contribute to the development and maintenance of Revenue Management Systems
• Utilise rate comparison reports to identify and react to pricing opportunities within the business
• Competitor pricing and seasonal rate positioning
• Consulting third party intermediaries to gain maximum exposure & revenue
• Set and update rate strategy per market segment on 12 months rolling basis
• Responsible for the launch of head office lead revenue management projects
• Facilitate and lead daily revenue, weekly yield and monthly revenue meetings with measurable outputs
• Responsible for attending weekly meetings and leading group quotations
• In charge of producing month end reports with strong emphasis on past, current and future performance analysis as well as action planning
• Supporting the sales team with promotional information to drive sales
Salary: RMarket Related
7d
1
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Our client is looking for a Receptionist to join their team.
Duties and Responsibilities:
Check-in/Check Out GuestsEnsure Guests information is accurate on the Management SystemConcierge ServicesCreate a positive work environment for employees
Required Minimum Educational Qualifications/Work Experience
Diploma/Degree relevant to the field of Hospitality1-year experience in a Management role of a recognised, luxury hospitality brandDriver’s Licence
Key Skills
The ability to work collaboratively and build confidence and buy in with multiple stakeholders..Strong ability to execute capabilities.Work independentlyAccountable and able to take ownership.
Key Results Areas:
Adhering to Hotel&Spa Operational StandardsCustomer ServiceGuest Administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQ4MzE1ODQyP3NvdXJjZT1ndW10cmVl&jid=374823&xid=3948315842
7d
1
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Our client is looking for a Duty Manager to join their team
Duties and Responsibilities:
Overseeing daily operationsEnsuring employee productivityMonitoring efficiency of all processesCreate a positive work environment for employeesAdhering to Hotel&Spa Operational StandardsStaff ManagementCustomer ServiceDuty Manager’s Report
Required Minimum Educational Qualifications/Work Experience
Diploma/Degree relevant to the field of Hospitality2 years experience in a Management role of a recognized, luxury hospitality brandDriver’s Licence
Key Skills
The ability to work collaboratively and build confidence and buy-in with multiple stakeholders..Strong ability to execute capabilities.Leadership and the ability to develop subordinates.Work independentlyAccountable and able to take ownership.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NjkxMzQ3ODg/c291cmNlPWd1bXRyZWU=&jid=374736&xid=869134788
7d
1
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Village N Life is a Leading Tourism and Hospitality company that is based in the beautiful Camps Bay.
An exciting opportunity exists for a Maintenance Supervisor to join our dynamic team.
Scope of the job:
Performing maintenance management duties as required by facilities manager. Assisting to maintain all aspects of the Hotel through a preventative maintenance program. To ensure that all facilities and machinery is in working condition throughout the Property.
Minimum Requirements
MatricValid Drivers licenseAt least 2 years experience in maintenance department
Duties and responsibilities
Assisting maintenance Manager with daily dutiesCommunicating to ManagementManaging Staff & Day to Day MaintenancePerforming maintenance workStore all tools securely to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are keptRepairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas on the property.Assist to plan, organize, direct & Control all aspects of the Maintenance Department.Daily Issue of Work AllocationQuality ControlProject ManagementAdministration
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzQ5MDMzNzkzP3NvdXJjZT1ndW10cmVl&jid=1716673&xid=1349033793
7d
1
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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.
Our Travel support team seeks a Travel consultant to join their team. You will be responsible for calls, reservations and quotations on all properties within the Village N Life portfolio through the Travel Support Platform.
Minimum Requirements:
MatricTourism / Hotel qualification advantageousStrong OPERA experienceAt least 2 years in Reservations / Groups reservations
Duties and Responsibilities:
Maintain high standard of customer service through excellent communications skillsAdopting a can-do attitudeAssist in investigating and resolving customer complaintsUpsell and promote all Village and life productsQuotations done with precisionConfirmation and pro-forma invoices issued an time and according to proceduresFollow up and hand over all details of group bookings to operationsMaximise revenue sales and occupanciesAccurately record and process all reservations through various channels, and capture on OPERABook transfers and accurately record with travel company and guestMeal reservations confirmed in advance and communicated to venueLiaison with clients and VnL properties - maintain cordial relationshipsProcess amendments to reservations such as extensions, early departures etc.Manage no show reservations by investigating and recordingRecord special billing arrangementsLiaise with Reservations / finance & Sales manager for all reservations requiring credit approvalMaintain knowledge of special rates/promotionsImmediate communication to front office on the days arrivalsFollow up n provisional bookingsEnsure bookings are confirmed and payments are cleared to the bankFollow up special requests, tourism service bookings and arrival timesCommunicate any special / VIP bookings to Reservations manager and Front OfficeGuest complaints follow upAccept waitlist reservations and record on PMS
Due to the large volume of CVs received, only candidates that meet the minimum criteria will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NDMxNjAyODc/c291cmNlPWd1bXRyZWU=&jid=1510416&xid=743160287
7d
1
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Village N Life is a leading Tourism and Hospitality company based in Camps Bay.
If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls, reservations and quotations for all properties within the Village N Life portfolio through the Travel Support Channel platform.
Minimum requirements
MatricAccommodation certificate / Hotel School Diploma is advantageousMinimum 2 years experience in a similar position withing the luxury hotel sectorFamiliar with the duties and responsibilities of the reservations department in a hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and productsMaintain a high level of customer service Excellent written and verbal communication skillsAssist in investigating and resolving customer complaintsPromote and sell VNL products and services using up-selling and suggestive selling techniquesQuotations to be done accuratelyConfirmations and pro-forma invoices issued on time and according to procedure and payment schedulesFollow up and hand over of all details of groups to property management and events to the relevant operations managerAccurately record and process reservations from all channels on to the OPERA systemBooking of transfersProcess amendments to reservations, e.g. extensions, early departures etc. Manage No ShowsDealing with special requestsLiaise with credit and finance departments if credit approval is neededFollow up on provisional bookingsAccept waitlist reservations, record and follow up on PMSComplete monthly OTA reconciliations
Shifts will be determined by the requirements of the Travel Support Centre and will include late shifts to 21H00 and weekends.
Due to the high volumes of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzNzcwMTE3P3NvdXJjZT1ndW10cmVl&jid=1687399&xid=2133770117
7d
1
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Village N Life is a leading Tourism and Hospitality company based in the Western Cape.
Farmhouse Hotel in Langebaan houses our fine dining restaurant, Le Petit Maison. We are currently searching for a dedicated and experienced Restaurant Supervisor.
Main purpose of the position:
Provide friendly, tentative and timely service in order to create an exceptional experience. To assist in the day to day running of the restaurant and to help ensure manuals, SOPs and logs are always kept current and implemented. Restaurant supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.
Minimum Requirements:
Grade 12 or equivalentHospitality qualification is advantageousAt least 2 years in a supervisory role in a fine dining establishmentFamiliar with all duties of the restaurantOPERA experience advantageous
Main duties of the role:
Communicate with service, kitchen staff and reception staff regarding reservations and special events.Managing restaurant staffs work schedules.Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.Monitoring the restaurant’s cash flow and settling outstanding bills.Resolving customer complaints in a professional manner.Maintain restaurant public area aesthetics i.e. look and feel of restaurantUpsell F&B, accommodation, and tourism services
If this sounds like a good opportunity, please contact us with an updated CV and contactable references.
Due to the large amount of applications received, only candidates who meet the minimum requirements will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjQ1MDM0MzQ0P3NvdXJjZT1ndW10cmVl&jid=1538075&xid=2645034344
7d
3
This is a great opportunity for an experienced manager to join a great and successful hotel in the quaint and popular town of Franschhoek. The successful candidate will have a proven track record in hospitality, know and understand PMS, and have a few years of supervisory experience. Please send full and detailed CV to winelandsboutiquehotel@gmail.comThank you
9d
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To ensure that all facilities and machinery is in working condition throughout the Property.Tasks: To ensure that the facilities are in optimal condition by performing general maintenance as needed.Maintain high standards of hygiene and cleanliness of own working area, hotel premises and operatingMaintain adequate stock levels are held in order to perform the maintenance requirements as they arise.To make optimal use of materials without any wastage.Continuously seek to endeavour and improve the efficient operation and knowledge of the job function.Works in a safe manner that does not harm or injure self or others.Well updated on and possesses solid knowledge of the following:Health and safety policies and proceduresStandards of operation and departmental proceduresTend and observe equipment and machinery in order to verify efficient and safe operation.Examine and test machinery, equipment, components, and parts for defects, and to ensure proper functioning.Adjust, connect, or disconnect wiring, piping, tubing, and other parts, using hand tools or power tools.Clean or lubricate machinery, equipment, instruments, tools, work areas, and other objects, using hand tools, power tools, and cleaning equipment.Apply protective materials to equipment, components, and parts in order to prevent defects and corrosion.Transfer tools, parts, equipment, and supplies to and from work stations and other areas.Assemble and maintain physical structures, using hand tools or power tools.Painting, Tiling, Welding, Construction, Waterproofing, Plumbing, Installations, Electrical, Carpentry, General cleaning, Vehicle maintenance, Pest control.General:AttendanceWillingness to work overtimeAppearance Maintenance:Effective usage of materialsProduct knowledge (units/rooms)Proper care of tools and equipmentKnowledge of materials and equipmentCommunication to guestsCommunication to ManagementProject ManagementStock controlPlanning and OrganisingStaff Management To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to consultant4@careercustodians.com **Please note that only successful candidates will be contacted. Should you not hear from us within 5 days – please consider your application unsuccessful** To browse all our vacancies, please log on to our website – www.careercustodians.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMzIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193346&xid=1266_51323
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Our Company requires the candidate to deliver projects with end results in line with company standards and expectations and through strong and thorough management of projects achieve department targets and objectives.MINIMUM REQUIREMENTS: Grade 12/Matric Certificate essential. Tertiary Qualification in Construction Management not essential but preferredProject Management Qualification (essential)OHAS Qualification (preferred) Minimum of 3 -5 years’ experience in the same or similar positionExperience working in the construction industry (essential)Project Management or Supervisory experience (essential)Previous experience in hospitality sector (advantageous)Demonstrated ability mentor personnel and manage supplier relationshipsExtensive technical, practical and leadership experience in the relevant field including experience in the design, construction / installation projects, maintenanceSite and construction experience preferred and experience in leading and managing a multi-disciplinary teamProject management of similar projects, at least R 2 - 10mA sound knowledge of architectural drawings and layouts, OHAS and related acts/regulations is essentialHR Management of large teams including performance appraisals, salary reviews and managing disciplinary issues, as well as, hands on project management exposure to upgrades/renovations is essential. DUTIES AND RESPONSIBILITIES : Displays exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.Setting and implementing performance standards that will ensure timely and budget conscious results.Maintain the Management of the staff reporting to the Group Operations Officer with regards to Performance Management, Discipline, Coaching and Development.Ensure that Groups Support Services is aware of incidents or changes on the property that might affect other parts of the Company or other Properties.Ensure that all stores are managed, classified, labelled, secured and packed as per the set standards.Application and enforcement of applicable of codes, standards, specifications and legislation.Participative leader, capable of leveraging the input and experience of the broader team to analyse options and then make decisions as necessary.Rigorous schedule and time management.Exceptional knowledge of the property including all room types, facilities, the history of the property.Be familiar with hotel operations and take that into account when planning projects.Perform regular site inspections on different projects to ensure that all areas are up to set standards.Manage roster policy according to operational and BCEA requirements.Implement and maintain SOP’s throughout operations.Ensure productivity levels
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3NTcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164237&xid=1108_47572
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