Restaurant Manager

Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.

OVERVIEW:

Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.

Duties and Responsibilities: 

• Guest satisfaction in all aspects of food & beverage service.
• Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.
• Achievement of budgets and cost controls without negatively impacting the guest experience.
• Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.
• Training, development and leadership of the team, and ensuring the team have excellent product knowledge.
• Maintaining the highest level of hygiene as per Company standards.
• Completion of all restaurant-related admin and reports.,

PERSONAL CRITERIA:

• Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.
• Upselling/coaching skills.
• Practical, hands-on approach and leads by example.
• Ability to host and comfortably engage with guests.
• Excellent communication skills (team and guests alike).
• Organized and structured approach.
• Energy and passion with a sense of fun.
• Excellent observation skills/ attention to detail
• Works well under pressure, flexible and can take initiative

QUALIFICATIONS & EXPERIENCE:

• Experience within a 5* hotel/property.
• Budgeting, procurement and cost control
• Strong background in customer service.
• Excellent wine knowledge.
• Strong training/coaching background.

What's the deal:

• Hours: As per operational requirements
• Medical Aid: 50% Company Contribution (Discovery)
• Provident Fund: 5% Company Contribution (Old Mutual)
• Annual Leave: 15 days off (plus an additional day off for your birthday)

If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za