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Results for hotel management in "hotel management" in Jobs in Western Cape in Western Cape
1
Purpose of the Role: To provide professional front office service to local and international guests, manage daily operations, and ensure accurate revenue balancing while delivering an exceptional guest experience.Key Responsibilities Include but Are Not Limited To:Handling email requests in a professional and efficient mannerResponding to guest enquiries courteously and effectivelyManaging guest check-ins and check-outsOperating the switchboard and directing calls appropriatelyManaging restaurant bookings and hotel reservationsOperating the hotels Property Management System (OPERA Cloud)Managing guest accounts and ensuring accurate billingPerforming daily pit checks during each shiftResolving guest complaints promptly and professionallyMaintaining full knowledge of room categories and property layoutMaintaining knowledge of all hotel offerings and servicesLiaising effectively between departments to ensure seamless service deliveryAssisting with balancing the daily revenue reportCriteriaPost-matric hotel school qualification advantageousAt least 2 years experience within a five-star establishmentComputer literate & and operating OPERA Cloud Property Management SystemExcellent communication skillsStrong numeracy skillsHigh level of English proficiencyMotivated, enthusiastic and energeticTeam player with a positive attitudeWillingness to work shiftsAbility to work under pressureOwn transportMust reside in or near the Cape Town Southern Suburbs at commencement of employmentRemuneration and Hours of WorkMarket-related salary, taxable medical aid allowance and pension fund contributionShift-based position, including weekends and public holidays
https://www.jobplacements.com/Jobs/H/Hotel-Receptionist-1276069-Job-Search-03-27-2026-10-01-10-AM.asp?sid=gumtree
2d
Job Placements
1
The RoleAs Hotel Manager, you will be responsible for the full operational oversight of the property, including:- Daily operations management- Guest experience and service standards- Team leadership and staff development- Financial oversight and cost control- Reservations and revenue optimisation- Supplier management and stock control- Maintenance coordination- Ensuring seamless front-of-house and back-of-house integrationThis role requires a visible, present leader who leads by example and is comfortable being operationally involved when needed.Minimum Requirements- Proven experience managing a small boutique hotel or high-end guest house- Strong operational knowledge across Front Office, Housekeeping, and Food & Beverage- Demonstrated financial acumen (budgets, stock control, reporting)- Stable career history reflecting commitment and longevity in previous roles- Strong leadership presence with the ability to motivate small teams- Excellent guest engagement and problem-solving skills- Ability to work flexible hours as required in hospitalityWe are specifically looking for candidates who have demonstrated steady progression and commitment within previous roles, as this property values long-term leadership stability.Key Competencies- Strong managerial and organisational skills- High attention to detail- Professional communication skills- Calm under pressure- Service-driven mindset- Commercial awareness- Ability to maintain boutique-level standards consistentlyThis opportunity would suit a Hotel Manager who enjoys being close to the operation, values meaningful guest interaction, and takes pride in running a property as if it were their own.https://www.jobplacements.com/Jobs/H/Hotel-Manager-1267231-Job-Search-03-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
Reservations ManagerLead our reservations team to maximize room revenue at a world-class hotel. Reporting to the Revenue Manager , you will manage a team of 11, including a supervisor, to drive sales and ensure exceptional service. Key Duties:Manage the full reservation process, from inquiries to booking confirmations.Oversee rooms merchandising for Hotel and prepare occupancy forecasts to achieve revenue targets.Lead, train, and manage your teams performance.Ensure a superior customer experience and handle escalated guest issues.Maintain data standards and compliance with company policies and legislation like POPI.You Will Need:A 3-Year Hotel School Diploma.5 years of experience in reservations or rooms management ; supervisory experience is an advantage.Working knowledge of Opera suite and Ideas.Strong leadership, analytical, and customer service skills. Apply today to join a leading brand in hospitality!
https://www.jobplacements.com/Jobs/R/Reservations-Manager-1265465-Job-Search-02-24-2026-04-08-05-AM.asp?sid=gumtree
1mo
Job Placements
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Purpose of the Role: To lead and manage the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities, in line with hotel policies and proceduresKey Responsibilities Include but Are Not Limited ToLead, manage, and motivate the Housekeeping team including room attendants, laundry, and portersEnsure all housekeeping staff comply with hotel policies relating to uniform, hygiene, and conductLiaise daily with Reception regarding occupancy, arrivals, departures, VIP guests, and special requirementsPlan and allocate daily duties, room lists, cleaning schedules, and checklistsConduct regular inspections of guest rooms, public areas, laundry, and recreational areas to ensure standards are metEnsure maintenance issues are identified, reported, and resolved prior to rooms being released to Front DeskMaintain consistently high standards of cleanliness, presentation, and guest serviceOversee guest and hotel laundry services in line with hotel standardsEnsure full compliance with health, safety, and hygiene regulationsDevelop, implement, and maintain housekeeping and preventative maintenance checklistsConduct daily briefings, training, and performance management sessions as requiredManage staff performance, discipline, and development where necessaryDevelop and update housekeeping procedures, standards, and operating processesCompile weekly staff rosters in line with occupancy levels and operational needsControl housekeeping stock, place orders, conduct regular stock takes, and minimise wastageEnsure storerooms, stoeps, and courtyards are clean, organised, and well maintained at all timesCriteriaProven experience as a Housekeeping Manager or Senior Housekeeping Supervisor within a lodge or hotel environmentStrong leadership and people management skillsExceptional attention to detail and quality standardsGood organisational and communication skillsKnowledge of health, safety, and hygiene legislationAbility to work shifts, weekends, and public holidays
https://www.jobplacements.com/Jobs/H/Housekeeping-Manager-1275665-Job-Search-03-26-2026-10-01-16-AM.asp?sid=gumtree
3d
Job Placements
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Minimum QualificationsGrade 12 (Matric) essentialDiploma or Degree in:Hospitality ManagementBusiness AdministrationFinance / Revenue ManagementPreferred CertificationsRevenue Management Certification (e.g., HSMAI or similar)Advanced Excel / Data Analytics trainingKnowledge of RMS tools (e.g., IDeaS, Duetto advantageous)Experience Required35 years experience in revenue or reservations within a 4â?? or 5â?? hotelBoutique or luxury hotel experience highly preferredStrong understanding of the Cape Town tourism marketKey Skills & CompetenciesStrong analytical and numerical abilityStrategic thinking and commercial acumenAdvanced Excel and data interpretationAttention to detail and accuracyStrong communication and collaboration skillsAbility to work in a fast-paced, seasonal market
https://www.jobplacements.com/Jobs/R/Revenue-Manager-1275510-Job-Search-03-26-2026-04-07-34-AM.asp?sid=gumtree
4d
Job Placements
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1
Duties: Plan, coordinate, and oversee all banquet and event operations, including weddings, corporate functions, and private eventsLead, train, and manage banquet staff to ensure seamless service deliveryWork closely with clients to understand event requirements and ensure expectations are exceededCoordinate with kitchen, bar, and events teams to execute flawless serviceMonitor event setup, service, and breakdown to maintain high standardsManage staffing schedules, labour costs, and inventory controlEnsure compliance with health, safety, and hygiene regulationsHandle guest feedback professionally and resolve any issues promptly Requirements: Diploma or degree in Hospitality Management or a related fieldExperience in a luxury hotel, event venue, or wine estate environmentStrong knowledge of food and beverage operations, including wine serviceProficiency in event management and POS systemsProven experience as a Banquet Manager or in a similar senior hospitality roleStrong leadership and team management skillsExcellent organisational and multitasking abilitiesExceptional communication and client relationship skillsAbility to work flexible hours, including evenings, weekends, and public holidaysHigh attention to detail and commitment to service excellence
https://www.jobplacements.com/Jobs/B/Banqueting-Manager-1276084-Job-Search-03-27-2026-10-04-33-AM.asp?sid=gumtree
2d
Job Placements
1
Duties: Provide oversight and guidance to the housekeeping teamDaily handovers and briefings with housekeeping teamEnsure hotel public areas are maintained and look impeccableDaily maintenance reporting and following upStaff rostering and leave planningPlans, prepares and executes on-going training initiatives for the housekeeping teamMonitor and control inventories for operating equipment, linen, stationary, guest supplies, cleaning supplies and uniforms to ensure par stocks are maintained and costs are controlled Requirements: Matric or Grade 12Tertiary qualification in Housekeeping ManagementMinimum of 3 years experience in all aspects of Housekeeping in a large, multi-use facility required, with at least 2 years of supervisory experience.Working knowledge of rooms management systems.Advanced knowledge of housekeeping process and procedures.Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.Protel or Opera property management experience beneficial.Exceptional organisational and leadership skills.Ability to work accurately under pressure and have excellent time management skills.Strategic planning, problem resolution, adaptability, training and compiling SOPs and general management expertise.Ability to motivate, use initiative and positively influence people.Team player and guest service driven with a positive attitude.Challenge and influence staff to improve service level and operational standards.
https://www.jobplacements.com/Jobs/H/Housekeeping-Manager-1275669-Job-Search-03-26-2026-10-04-44-AM.asp?sid=gumtree
3d
Job Placements
1
The Company:Our client manufactures bespoke leather goods and provides boutique design solutions. They reliably supply premium custom products to international hotels and hospitality groups. Their focus on high-quality sustainable leather production secures strong market trust globally.What Youll Be Doing:Manage the founders complex daily calendar and coordinate all travel logistics safely.Track active multidisciplinary project milestones to ensure timely hotel order fulfillment.Create and schedule engaging daily content across all active social media platforms.Act as the primary gatekeeper and communicate clearly with international hospitality clients.Coordinate with active suppliers to ensure high production quality for all orders.Experience & Qualifications:You must show proven daily experience in luxury retail or hospitality environments.You strictly need a strong working understanding of active social media marketing.You must possess a proven ability to manage complex multidisciplinary projects confidently.You need proven daily experience providing high-level administrative support to business founders.You must confidently communicate with premium international clients and suppliers daily.This exclusive opportunity is managed by TRP. This role builds a secure career with a leading boutique luxury hospitality supplier.
https://www.jobplacements.com/Jobs/P/PA-and-Project-Manager-to-the-FounderMD-1273985-Job-Search-03-25-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
FIT Reservations AgentPepperclub Hotel, Cape TownReports to Reservations ManagerPepperclub Hotel is recruiting a confident, detail-driven FIT Reservations Agent to join our 5-star team. If you communicate well, manage pressure calmly, and take pride in accuracy, this role is for you.About the RoleYou’ll manage the full reservations journey including calls, emails, WhatsApp communication, rate quoting, payment follow-ups and arrival preparation. The role requires consistent accuracy, excellent turnaround times and clear coordination with all hotel departments. Guest Experience & Communication• Handle calls, emails and WhatsApp enquiries within required turnaround times• Deliver warm, professional 5-star communication aligned to LQA standards• Upsell room types, packages and hotel outlets• Prepare arrival correspondence/check-in packs seven days before arrivalReservations Processing• Capture bookings accurately with complete notes and traces• Manage FIT, OTA, corporate, government and agent bookings• Action daily reports (new bookings, cancellations, no-shows)• Maintain and update the Daily Quote Sheet Finance & Documentation• Prepare commission paperwork within 48 hours of guest departure• Process refunds and future-use credits within 48 hours• Send invoices and payment links; follow up on outstanding amounts• Ensure voucher allocations and deposits are correctly recordedOperational Coordination• Liaise with departments for transfers, dinners and special requests• Escalate system issues, rate discrepancies and guest complaints• Maintain accurate filing and complete the daily reservations checklist• Support Front Office through accurate pre-arrival document
https://www.jobplacements.com/Jobs/F/FIT-Reservations-Agent-1273218-Job-Search-03-19-2026-01-00-16-AM.asp?sid=gumtree
11d
Job Placements
1
Minimum RequirementsMinimum 23 years experience in a bar or beverage role within a hotel, restaurant or hospitality environment- Previous supervisory or leadership experience advantageous- Strong knowledge of beverages, cocktails, wines and bar service standards- Experience working in a 4 or 5-star hotel or high-volume environment preferred- Excellent communication and interpersonal skills- Ability to work flexible hours, including evenings, weekends and public holidays- South African ID or valid work permitKey ResponsibilitiesOversee the daily bar operations, ensuring smooth and efficient service- Lead, train and motivate the bar team to deliver exceptional guest experiences- Ensure consistency in drink preparation, presentation and service standards- Monitor stock levels, place orders and manage stock control and wastage- Maintain cleanliness, organisation and compliance with health and safety standards- Assist in creating and updating cocktail menus and beverage offerings- Handle guest queries, feedback and complaints professionally- Work closely with the Food and Beverage team to enhance the overall guest experienceKey SkillsStrong leadership and team management- Excellent guest service and communication skills- Attention to detail and consistency- Good organisational and multitasking ability- Ability to work under pressure in a fast-paced environment- Passion for hospitality and beverage serviceWhy Work With UsAt the President Hotel, we believe that great hospitality is created through energy, passion and people who care about the
https://www.jobplacements.com/Jobs/B/Bar-Supervisor-1276542-Job-Search-03-30-2026-10-05-51-AM.asp?sid=gumtree
1h
Job Placements
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1
Job Responsibilities: The successful candidate will report to the Area Sales Manager Food Service.Develop and execute strategic sales plans achieve volume, revenue, and market share targets in your assigned area.Manage a portfolio of existing customers and build new business with restaurants, hotels, caterers, cafes, and institutional clients.Drive sales to achieve company objectives; sales volumes and pricing targets across the basket of products given by your Area Sales Manager.Manage relationships with foodservice clients (national & regional) including restaurants, hotels, QSRs, catering companies, and institutional clients.Provide input and support to sales forecasting, waste management and logistical supply chain processes to ensure on time delivery is achieved.Compile weekly and monthly feedback reports to ASM with supporting analysis and interpretationJob Requirements: The ideal candidate will have a relevant tertiary qualification. (Would be an added advantage)Sales experience in Food Service FMCG, dealing with national regional clients, with a successful track record of interaction, will be required.Ability to work independently in a self-disciplined manner to meet objectives and contribute effectively as part of a team.Must be willing to travel.Be highly skilled in communication and negotiation and ensure service excellence is always executed in a proactive manner.Strong organizational and reporting skills, with attention to detail.The ability to work collaboratively within a team to drive collective success.Results-oriented mindset with strong planning and time management skillsValid drivers license and willingness to travel locally
https://www.jobplacements.com/Jobs/S/Sales-Representative-1203698-Job-Search-07-16-2025-04-37-51-AM.asp?sid=gumtree
8mo
Job Placements
1
Duties: Provide oversight and guidance to the housekeeping teamDaily handovers and briefings with housekeeping teamEnsure hotel public areas are maintained and look impeccableDaily maintenance reporting and following upStaff rostering and leave planningPlans, prepares and executes on-going training initiatives for the housekeeping teamMonitor and control inventories for operating equipment, linen, stationary, guest supplies, cleaning supplies and uniforms to ensure par stocks are maintained and costs are controlled Requirements: Matric or Grade 12Tertiary qualification in Housekeeping ManagementMinimum of 3 years experience in all aspects of Housekeeping & Onsite Laundry Management in a large, multi-use facility required, with at least 2 years of supervisory experience.Working knowledge of rooms management systems.Advanced knowledge of Housekeeping & Laundry process and procedures.Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.Protel or Opera property management experience beneficial.Exceptional organisational and leadership skills.Ability to work accurately under pressure and have excellent time management skills.Strategic planning, problem resolution, adaptability, training and compiling SOPs and general management expertise.Ability to motivate, use initiative and positively influence people.Team player and guest service driven with a positive attitude.Challenge and influence staff to improve service level and operational standards.
https://www.jobplacements.com/Jobs/H/Housekeeping-Manager-1273490-Job-Search-03-19-2026-10-04-35-AM.asp?sid=gumtree
10d
Job Placements
1
Duties: Assisting with the set-up, execution, and breakdown of banquets, meetings, and weddings.Directing wait staff, bartenders, and housekeeping personnel to ensure high-quality service and proper grooming standards.Interacting with clients to meet special needs and ensure a memorable experience.Managing inventory, ordering, and maintaining equipment (e.g., linens, tableware).Ensuring rooms and food service comply with hygiene, safety, and venue standards.Assisting with event schedules, staff rotas, and training. Requirements: Grade 12A formal qualification will be an advantagePrevious experience in a banqueting, hotel, or food and beverage environmentStrong communication skills, leadership ability, high-pressure problem-solving, and professional grooming.Flexibility to work weekends, evenings, and long hours.
https://www.jobplacements.com/Jobs/B/Banqueting-Assistant-1276082-Job-Search-03-27-2026-10-04-33-AM.asp?sid=gumtree
2d
Job Placements
1
1
Are you a brand marketer who wants to build brands people actually notice, trust and remember? Join Tsogo Sun Digital as a Brand Manager and help shape, grow and elevate our digital-first brands across an omnichannel ecosystem. Make real impact early shaping strategy, leading launches, driving campaigns, and bringing brands to life across digital and real-world touchpoints in a fast-growing, data-driven business. Our successful Brand Manager willShape and evolve brand strategy, positioning and brand expression across the Tsogo Sun Digital portfolio.Support new brand, sub-brand and proposition launches as the business grows.Build brands consumers notice, trust and remember by strengthening meaning, visibility and distinctiveness.Define audience segments and priorities to sharpen planning and relevance.Manage campaign calendars tied to sporting moments, seasonal trends and commercial goals.Drive trade marketing across Tsogo properties, ensuring strong in-casino and in-hotel brand presence.Oversee high-quality venue signage, POS, merchandise and customer-facing brand collateral.Lead or support events and activations, ensuring they are well-executed and commercially aligned.Collaborate with influencers, partners and ambassadors to boost awareness and cultural relevance.Align brand activity with loyalty, CRM and customer marketing to support acquisition and retention.Support PR and reputation efforts to build trust and protect brand equity.Manage budgets, track spend and use BI insights to guide future brand activity.Partner closely with CRM, acquisition, BI and marketing teams to understand what drives awareness, engagement and brand growth. If you have these qualifications, join our team: Matric, MS Office proficiency, strong numeracy and excellent communication skills; plus 8+ years in brand or trade marketing, strong brand strategy and positioning ability, experience delivering brands across venues, events and activations, solid campaign-planning and digital/CRM understanding, proven budget and ROI management, confidence using BI insights, strong stakeholder and agency management, and ideally experience in gaming, betting or hospitality with a commercial, growth-focused mindset. To apply, your written application must include: CV (maximum 4 pages), contactable references (with telephone numbers), and covering letter with three reasons why youre our top candidate for the job Only successful applicants will be contacted.
https://www.jobplacements.com/Jobs/B/Brand-Manager-1275254-Job-Search-3-31-2026-9-11-51-AM.asp?sid=gumtree
1h
Job Placements
1
Executive AssistantBoutique Luxury Hotel | Cape Town (Gardens)A boutique luxury hotel in Cape Town is looking for a highly organised Executive Assistant to support reservations, administration and the day-to-day coordination of the property.This role suits someone who is naturally structured, strong on admin and comfortable keeping things on track across a small team. You will manage reservations, reporting and financial administration while helping ensure that operational details and systems run smoothly behind the scenes.In a boutique environment, everyone helps where needed. You may occasionally assist with front desk support or engage with guests, so a warm, professional presence and service mindset are important.Just as important is the ability to follow up across departments to ensure reports, reservations and operational admin are completed properly and on time.Key ResponsibilitiesManage reservation enquiries via phone and emailPrepare quotations, confirmations and maintain accurate booking recordsMonitor availability, rates and occupancyMaintain organised administrative systems and reportingPrepare daily, weekly and monthly operational reportsReconcile bookings and paymentsAssist with financial administration including invoicing and reconciliationsFollow up with departments to ensure administrative tasks and reporting are completedProvide occasional operational support and guest interaction when requiredWhat We’re Looking ForStrong administrative and organisational skillsExperience in hotel reservations, front office or hospitality administrationExcellent attention to detail and numerical accuracyConfidence to follow up and keep departments accountableProficiency in Microsoft Office, especially ExcelProfessional, warm and adaptable approachExperience in account management, bookkeeping or financial administration would be beneficial.The EnvironmentWorking in a boutique hotel means being part of a small, hands-on team where organisation, reliability and teamwork are essential. This role offers real ownership and the chance to play an important part in keeping the property running smoothly.If you are detail-driven, dependable and enjoy being the person who keeps everything running properly, we would love to hear from you.
https://www.jobplacements.com/Jobs/E/Executive-Assistant-I-Boutique-Luxury-Hotel-1271921-Job-Search-03-16-2026-03-00-14-AM.asp?sid=gumtree
14d
Job Placements
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