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Reservations Manager
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4 months ago521 views
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General Details
Description
Reservations Manager
Key Duties:
Lead our reservations team to maximize room revenue at a world-class hotel. Reporting to the Revenue Manager , you will manage a team of 11, including a supervisor, to drive sales and ensure exceptional service.
- Manage the full reservation process, from inquiries to booking confirmations.
- Oversee rooms merchandising for Hotel and prepare occupancy forecasts to achieve revenue targets.
- Lead, train, and manage your team's performance.
- Ensure a superior customer experience and handle escalated guest issues.
- Maintain data standards and compliance with company policies and legislation like POPI.
- A 3-Year Hotel School Diploma.
- 5 years of experience in reservations or rooms management ; supervisory experience is an advantage.
- Working knowledge of Opera suite and Ideas.
- Strong leadership, analytical, and customer service skills.
https://www.jobplacements.com/Jobs/R/Reservations-Manager-1265465-Job-Search-02-24-2026-04-08-05-AM.asp?sid=gumtree
Id Subtitle 1350645458
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Job Placements
Selling for 1 year
Total Ads4.67K
Active Ads4.67K
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JOB DEFINITIONThe General Manager is responsible for the overall leadership, operational performance, financial success, guest satisfaction, employee engagement, and strategic direction of the hotel.The role serves as the custodian of the hotels culture, brand standards, profitability, and reputation while ensuring exceptional guest experiences, strong commercial performance, and operational excellence.The General Manager acts as the primary representative of the hotel to owners, guests, employees, partners, and the local community and is accountable for achieving all financial, operational, people, and guest experience objectives.Qualifications & ExperienceMinimum QualificationsDegree in Hospitality Management, Business Administration, Hotel Management or related field.ExperienceMinimum 8 years hotel management experience, including senior leadership responsibilities.Strong commercial background in Sales, Marketing and/or Revenue Management.Strong Food & Beverage operational experience preferred.Proven experience managing budgets, forecasts and profitability.Experience engaging with owners, investors and brand representatives.Strong knowledge of hospitality systems, including Opera and Microsoft Office Suite.Technical CompetenciesHotel Operations ManagementFinancial ManagementRevenue & Commercial ManagementFood & Beverage OperationsStrategic PlanningBudgeting & ForecastingLabour RelationsRisk & Compliance ManagementPerformance ManagementBusiness Analytics
https://www.executiveplacements.com/Jobs/G/General-Manager-1308548-Job-Search-07-13-2026-16-08-27-PM.asp?sid=gumtree
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