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URGENT
Full-Time Administrative & Sales Coordinator NeededAdvanced Fencing is seeking a skilled and reliable Administrative and Sales Assistant to support our growing operations. The role is preferably based in the Helderberg area. We are a well-established company in the construction industry and require an experienced professional with a strong administrative background and a client-focused approach.Key ResponsibilitiesGeneral office administration and filingReception duties and client liaison as the first point of contactPreparation and administration of quotes, sales bids, contracts, and invoicingManagement of client orders, project files, reconciliations, and material ordersCoordination of sales enquiries and leads, including diary management for the DirectorCompilation of monthly leads and quotations reportsJob coordination, including:Scheduling installations with the Operations Director and communicating updates to clientsOpening job files, completing job cards, and allocating hardwareLiaising with suppliers and following up on material orders Weekly wage and stock control and allocation of hardwareMonthly VAT file preparation and supplier reconciliationsMaintenance of the vehicle register, including licensing and fine administrationGeneral ad hoc administrative support as requiredRequirementsMinimum 4 years’ experience in a similar administrative roleQualification in Secretarial, Office Administration, or BookkeepingStrong working knowledge of MS Excel, MS Word, and SageExcellent organisational, coordination, and analytical skillsAbility to multitask and work effectively under pressure in a fast-paced environmentStrong written and verbal communication skills in Afrikaans and EnglishValid driver’s licence and own transport (essential)Personal AttributesProactive, self-motivated, and detail-orientedProfessional, reliable, and client-service drivenAble to adapt to changing priorities and workloadsWorking Hours: Monday to Friday, 08:00 – 17:00Salary: Market-related, commensurate with qualifications and experienceInterested candidates should submit a CV, contactable references, and availability.Please note: Only suitably qualified applicants will be considered. Email applications to: info@advancedfencing.co.za
Somerset West
Junior Bookkeeper/Accountant REMOTE Cape Town
Our Accounting Firm client in Cape Town is looking for a Junior Bookkeeper/Accountant. The position is suitable for a person with 1-3 years bookkeeping/accounting experience. In-house training will be provided.
Salary Negotiable - Role is in the office for training and will become remote
Min Requirements
• Financial Qualification
• 1-3 years’ experience -preferable from an accounting firm processive (but not a must)
• Computer literacy – MS Office
• Accounting Software – Pastel added bonus
Responsibilities
• Accurate processing of Pastel
• Assist with Monthly journals and reconciliations of all general ledgers
• Assist with Maintain fixed asset registers
• Processing and Reconciliation of customer and supplier ledgers
• VAT Calculations and Reconciliations
• Assist with Salary processing checking, journals and SARS reconciliations
• General assistance to Senior Accountants as required
• Professional communication with colleagues and clients
Apply online
FROGG Recruitment
Consultant Name: Quinton Wright
Other
Company: 2nd Hand Warehouse – Pre-loved Home & Office FurnitureLocation: Montague Gardens About the role We’re looking for a reliable Driver / General Worker to help with furniture collections, deliveries and general warehouse duties. You’ll drive our vehicles, assist with loading and off-loading, and help keep the warehouse clean, safe and organised.Key dutiesLocal collections and deliveries of furniture and appliancesSafely loading, securing and off-loading items at clients and the warehouseBasic paperwork: getting client signatures, handling cash where requiredDaily vehicle checks (oil, water, tyres, lights, licences, load security)General warehouse work: packing, moving stock etcRequirementsValid SA driver’s licence (Code 10 with PDP preferred)Previous driving experience with trucks or large vehiclesPhysically fit – able to lift and move furnitureSober habits, reliable attendance and good timekeepingAble to work Mondays to Fridays, 08:00–17:30, Sat 08:00 - 16:00 with paid overtimeMust be willing to follow company procedures, including vehicle checks, safety rules and random alcohol testing as per company policyForeign nationals: valid work permit requiredMUST Live within 5 km of Montague GardensWhat we offerFull-time, stable employment (3-month probation) Starting salary from R6 500 per month, plus overtimeStaff discounts on selected itemsSupportive team environment with clear rules and proceduresHow to applyPlease send:Your CVCopy of your ID / passportCopy of your driver’s licence & PDPA short note with your driving experience and where you stayOnly by submitting your CV via the link below, will you be considered.https://2ndhandwarehouse.com/pages/were-hiring
Montague Gardens
My client, a well-established Blue Star Financial Services business based in Bellville, needs the service of an experienced person to support their Financial Advisors in managing client portfolios and providing exceptional client service to their clients. This person plays a crucial role in the day-to-day operations of the advisory team and helps to streamline processes to ensure efficient workflow. Although working in an office environment the person will be exposed to client-facing and back office tasks. Responsibilities- Assist the Financial Advisors in perparing for client reviews and meetings, including gathering documentation and client information- Process documentation related to client portfolios such as new business applications, investments, etc- Follow up with clients regarding outstanding documents or pending transactions- Collaborate with compliance and operations teams to ensure adherence to industry regulations and policies- Maintain accurate and up-to-date client records and filesRequirements- Grade 12- 5 years relevant experience in the financial services (preferabily long term insurance), investment and life insurance industry such as in a financial and/or insurance brokerage environment- Very good understanding of financial products and services- Proficient in using CRM software, MS Office and Web tools- Attention to detail and accuracy in all tasks- Strong organisational and time-management skills - Ability to work without direct supervision and to deal with more than one issue simultaneously - Excellent communication and interpersonal skillsRemuneration- Salary R25000/month negotiable based on relevant experience and skills- 22 working days annual leave - Group risk and income protector cover - After probation the employee qualifies for a retirement fund contribution Forward your CV (max 3 pages) to our HR Consultant: fjjconsult@mweb.co.zaShould you not be invted for an interview within 10 days kindly accept that your application was not shortlisted
Bellville
We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
VERIFIED
Goodwood
Asset Manager CA(SA) Stellenbosch
Our client is looking for a recently qualified CA(SA) or a CA(SA) with 1-2 years’ experience within the financial services/asset management/property industry to take ownership of the asset management function across a portfolio of retail and commercial office properties in the Western Cape. The role focuses on the full asset management lifecycle—financial analysis, leasing support, budgeting/forecasting, performance reporting, stakeholder engagement, cash flow management, debt management and structuring, and execution of value-enhancing initiatives (Solar, water, utilities, security upgrades) — within a small, hands-on team.
Salary Negotiable
Required Qualifications & Experience
CA(SA) – Recently qualified or 1-2 years experienced as CA(SA) looking to work in property asset management industry.Strong financial literacy: ability to interpret feasibilities, cash flow planning, management accounts, build/understand budgets, forecasts, and evaluate deal economics.If recently qualified as a CA(SA) working with property or asset management clients will be seen as an advantageIf 1-2 years’ experience post CA(SA) coming from property or an asset management company will be seen as an advantage.Exposure / Experience to property financial statements, lease concepts, and/or management accounts is advantagesAdvanced Excel and Power BI are increasingly valued.Strong financial analysis and Excel capability (models, sensitivities, clean presentation of outputs).High attention to detail with the ability to step back and interpret the story behind the numbers.Structured, deadline-driven, able to manage multiple workstreams in a small team.Strong written and verbal communication (comfortable summarising findings for executives).Commercial curiosity and willingness to learn property/retail dynamics.
Key Responsibilities
Portfolio Performance & ReportingBudgeting, Forecasting & Financial ManagementLeasing Support (Retail & Commercial)Property & Operations InterfaceStakeholder & Service Provider ManagementStrategic Projects & Portfolio Growth
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
Stellenbosch
Results for desk. home or office in "desk. home or office" in Jobs in Western Cape in Western Cape
1
Office Administrator Bellville Cape town
Our client in engineering services is looking for an Office administrator with 5 years experience in General Admin, Front desk reception, invoicing, processing of POD, assisting with logistics and deliveries, communicating with drivers and internal staff. Assist the senior managers with PA related duties. PASTEL experience or similar software experience an added bonus. Need to be able to use Excel as well, do spreadsheets and reports.
Salary up to R20 000 per month.
Apply online
FROGG Recruitment Consultant Name: Quinton Wright
7d
FROGG Recruitment SA
1
Minimum Requirements:Matric (Grade 12) essentialValid drivers license and own transport essential23 Years experience in a similar role (legal environment advantageous)Proficiency in Microsoft OfficeStrong communication and organisational skillsProfessional telephone etiquette and presentation Responsibilities:Greet clients and manage front desk operationsAnswer and direct calls, emails, and correspondenceManage diaries, appointments, and meeting schedulesProvide administrative and PA support to the Director and legal teamAssist with office coordination, supplies, and vendor liaisonMaintain filing systems and ensure organised documentationCoordinate corporate gifting and assist with marketing materialsPerform general administrative and ad hoc office duties as required PLEASE NOTE: Thank you for your interest in this position, we will review and be in touch if you are suitable. Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions. *** In the meantime, please download our
https://www.jobplacements.com/Jobs/O/Office-Coordinator-1268964-Job-Search-03-05-2026-10-26-34-AM.asp?sid=gumtree
37min
Job Placements
1
Legal Recruitment Consultant (US Market) Build Your Own DeskLaunch and grow a dedicated US legal recruitment desk with full ownership and direct financial reward.Fully Remote (Anywhere in SA) | 1pm to 10pm / 2pm to 11pm SA times (US market) | R35 000 plus 30% flat feeAbout Our ClientOur client operates in the recruitment sector, delivering talent solutions to the US market. They provide the infrastructure, tools, and operational backing to support consultants building their own specialist desks.The Role: Legal Recruitment Consultant (US Market) Build Your Own DeskThis role exists to establish and scale a US-focused legal recruitment function from the ground up. You will build and grow your own desk targeting law firms, in-house legal teams, and specialist legal service providers. The focus is on business development, full-cycle recruitment delivery, and long-term revenue generation within the US legal market.Key ResponsibilitiesDemonstrate proven recruitment experience within the legal sector, with exposure to the US marketBuild a US legal client base through proactive business development and market mappingEstablish your own niche across practice areas, locations, or talent typesOwn the full 360 recruitment lifecycle from client acquisition to placement and account growthDevelop long-term partnerships with law firms and corporate legal departmentsSource and manage high-calibre legal professionals across permanent and contract hiringCreate and execute a desk strategy focused on revenue generation and market penetrationOperate in US time zones, managing the process end-to-end with accountability for performanceAbout YouProven recruitment experience within the legal sector, with exposure to the US marketStrong billing history and confidence in winning new businessEntrepreneurial mindset with the ability to build structure, pipeline, and relationships from scratchComfortable operating as a self-directed desk owner rather than a delivery-only recruiterCommercially driven with a long-term view of desk creation and growth
https://www.jobplacements.com/Jobs/L/Legal-Recruitment-Consultant-US-Market--Build-You-1267803-Job-Search-3-3-2026-7-12-10-AM.asp?sid=gumtree
2d
Job Placements
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1
This person will provide a welcoming front-of-house service while supporting the efficient day-to-day administrative and office operations of the business.This role offers exposure to a tax and deceased estates environment, requiring a high level of professionalism, discretion, and organisational ability. The successful candidate will play a key role in ensuring smooth office operations and a positive client experience. Minimum Qualifications & ExperienceMatric / Grade 122 - 3 yearsâ?? experience in a receptionist / office administration role in tax or legal sector.Office Administration or Business Administration qualification (advantageous)Proficient in Ms Office (Word, Excel, Outlook, PowerPoint)Key ResponsibilitiesFront-desk and reception management.Professional handling of calls, visitors, and correspondence.Office administration and document management.Client liaison and support.Office coordination and supplier liaison.General administrative and operational support.Key Performance Indicators (KPIs)Professional client and visitor experience.Accuracy and timeliness of administrative work.Effective call and correspondence management.Compliance with internal procedures and confidentiality.Reliability and contribution to office efficiency.Probation Review Criteria (First 3 Months)Understanding of company structure and reporting lines.Professional conduct and client service.Administrative accuracy and organisation.Ability to work independently and manage priorities.Team integration and communication.Confidentiality & EthicsThe Receptionist / Office Administrator is required to maintain strict confidentiality regarding all client, estate, and company information in accordance with company policy and applicable legislation, including POPIA. To Apply:Please send your detailed CV, motivational letter, recent head-and-shoulders photo, proof of Matric & Tertiary qualifications.Should you not hear back from us within 2 weeks, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/R/Receptionist-Office-Administrator-1259855-Job-Search-02-25-2026-00-00-00-AM.asp?sid=gumtree
8d
Job Placements
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Key ResponsibilitiesWelcoming guests and visitors in a friendly and professional mannerManaging calls, emails, and front desk enquiriesHandling bookings, check-ins/check-outs, and general administrationMaintaining a neat and organised reception areaSupporting operational and administrative requirements as neededRequirements2â??4 yearsâ?? proven experience in a receptionist or front-office roleExcellent communication and interpersonal skillsStrong administrative and organisational abilityComputer literate (MS Office; booking systems advantageous)Professional appearance and positive attitudeWilling and able to work shiftsBased in or able to commute easily to Sea PointWhat We OfferMarket-related remunerationA professional and supportive working environmentOpportunity to grow within a dynamic teamð??§ To apply: Please submit your CV with a brief cover note outlining your experience and availability.
https://www.jobplacements.com/Jobs/R/RECEPTIONIST-1266327-Job-Search-02-26-2026-04-03-08-AM.asp?sid=gumtree
7d
Job Placements
1
The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural informationKEY RESPONSIBILITIES:1. Cash• Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures• Ensure all cash ups balance with the banking• The drop safe must be always locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe• When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken2. Administration• Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock• Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.• Ensure that reports are up to date. To be addressed on a daily basis. Start of Day Reports.• Authorizing all transactions – 5A level.• Lay-byes are the responsibility of the Admin Controller and the Cashiers. These must be checked, and spot checks must be done.• Admin Controller to make sure all RTS is done on a regular basis• Spot checks on Cashiers to be conducted• Controlling of the change daily.• General filing of memos and correspondence• Data capturing of stock received and sent from branch.3. Housekeeping• Maintain cleanliness in back office.• Maintain cleanliness at the Cash Desk area and return merchandise to the floor4. Security / Risk• Manage the security of the back office and front cash desk.• Ensure tags are secured in the store if not attached to merchandise• Ensuring that Health & Safety standards are met• Prevent shrinkage by ensuring all company processes and procedures are implemented5. Customer Services• Train staff in customer service at the cash desk• Assist customers with enquiries and complaints• Apply Customer Service principles in a friendly and enthusiastic manner daily• Continuously satisfy customer needs and attract clientele
https://www.jobplacements.com/Jobs/A/Admin-Controller-2IC-Assistant-Store-Manager-1264380-Job-Search-02-20-2026-03-00-19-AM.asp?sid=gumtree
13d
Job Placements
1
Direct reports: 6-20 pax Concierge, Hotel Duty Managers, Luggage Supervisors; Guest Relation OfficersDuties:The Guest Relations Manager is responsible for the monitoring, team management and delivery of a welcoming customer experience at the Front Desk / Concierge, Porte Cochere and across the hotel operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience provided within the designated areas / departments are professionally executed in line with standards and legislative requirements.Requirements:3 Year Hotel School Diploma or equivalent NationalQualification at a Diploma levelMinimum of 7 years experience with 3 years in a supervisory /management position in the hospitality industryPrevious experience in duty management is an advantage
https://www.jobplacements.com/Jobs/G/Guest-Services-Manager-1267013-Job-Search-02-28-2026-04-07-46-AM.asp?sid=gumtree
5d
Job Placements
1
Position: Travel & Admin AssistantLocation: Cape Town, South AfricaType: Full-time | On-siteDepartment: Office Management Are you an organised, detail?driven professional with experience coordinating travel and supporting busy office operations? We’re looking for a proactive Travel & Admin Assistant to join our Cape Town team and ensure seamless travel arrangements, smooth administration, and exceptional internal service delivery. About the RoleThe primary purpose of this role is to coordinate local travel across the organisation including booking accommodation and rental vehicles, supporting visa applications, and providing dining or logistics recommendations.You will also support the Office Management Team with a variety of administrative and operational tasks to keep the office running efficiently.Key ResponsibilitiesTravel CoordinationBook accommodation and rental vehicles for employeesAssist with visa application processesManage accommodation bookings and maintain accurate travel recordsAssist the Travel Coordinator with travel emergencies, last?minute changes, cancellations, and re-bookingsAdministration & Operational SupportProcess travel and administration-related invoicesMaintain travel lists and update internal spreadsheetsAssist with PPE requests, monitor stock, and manage replenishmentArrange staff medical bookings and maintain related recordsServe as a backup for front desk reception, welcoming clients, candidates, and stakeholdersProvide general administrative support to the Office Management TeamMinimum Educational QualificationsHigh School Diploma (Matric) is requiredFurther education or certification in Travel & Tourism is advantageousMinimum Experience & Skills2–3 years experience in a travel coordination, office administration, or similar roleProficient in Microsoft Office Suite (Word, Excel, PowerPoint – intermediate to advanced)Strong administrative capability with excellent organisational skillsExperience using Sage is an advantageExceptional attention to detailAbility to work under pressure and meet tight deadlinesStrong understanding of office operations and workflowsProven track record in planning and managing itineraries for diverse employee profilesStrong risk management and decision-making abilitiesAbove?average written and verbal communication skillsExperience handling complex travel arrangements, including group bookings, corporate travel, and international destinationsComfortable dealing with stakeholders at all levels with professionalism and discretionKnowledge of industry laws, regulations, and et
https://www.jobplacements.com/Jobs/T/Travel--Admin-Assistant-1264652-Job-Search-02-20-2026-05-00-16-AM.asp?sid=gumtree
13d
Job Placements
1
1
Location: Franschhoek, Cape Town Position Overview An opportunity has become available within the company for an experienced and reliable Guest Assistant who will provide exceptional service to guests by ensuring smooth check-in and check-out processes, addressing guest feedback, itinerary planning and making the necessary reservations, collaborating with colleagues, and maintaining operation standards. This role requires a warm, courteous demeanour and an efficient, guest-centred approach. Main Responsibilities: - Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. - Handle requests such as wake-up calls, dining reservations, local area information, booking of activities, facilitating transport arrangements and any other special accommodations. - Provide accurate billing information, ensuring all guest charges are recorded and any discrepancies are resolved before check-out. - Coordinate guest transportation, luggage assistance, and handle any final feedback with warmth and professionalism. - Always uphold a neat and tidy reception desk. - Check Public Areas on regular intervals during your shift to ensure these areas are always guest ready. - Manage the front desk area, answering calls promptly, assisting with guest inquiries, and directing calls to appropriate departments. - Handle any emergencies or incidents during the shift, ensuring the safety and security of guests and staff. - Weekly and daily reports must be completed as per front desk shift procedures. - Detailed PIT checks to be done on each shift and compared to guest details on Protel. - Highlight any maintenance issues or service deficiencies promptly to maintain the hotels standards. - Adherence to all health and safety regulations. Experience and Skills: - Minimum of 2 years of experience in the Front Office operations of a luxury hotel - Proficient in use of various well-known Property Management systems - Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance - Display a sense of urgency and dedication to meeting the needs and wishes of others - The ability to remain calm and professional when under pressure - Strong interpersonal skills - Excellent verbal and written skills - Must be professional and a team player - Sustainable quality and attention to detail Inherent Requirements: - Matric Certificate - Tertiary qualification in Hospitality Management or Tourism would be advantageous - Certificate in First Aid/Fire Fighting/Health and Safety, would be advan
https://www.jobplacements.com/Jobs/G/Guest-Assistant-1263669-Job-Search-02-18-2026-04-20-08-AM.asp?sid=gumtree
15d
Job Placements
1
1
Customer Support & E-commerce Operations ExecutiveBalance high-quality customer support with operational intelligence in a role integrating AI-powered tools for a leading international technology supplier.Cape Town (In Office), R20 000/month, 8:30 am 5:00 pm (UK time).About Our ClientThe client is among Europes leading independent suppliers of new and refurbished technology systems, specializing in premium second-life hardware alongside selected Windows and Android devices. Operating across the UK and Europe, they manage multiple international e-commerce platforms and direct-to-consumer channels serving customers worldwide.The Role: Customer Support & E-commerce Operations ExecutiveThe purpose of this role is to balance high-quality customer support with operational intelligence within an office-based, hot-desk environment. This position exists to manage customer engagement via email and marketplace systems while using AI-powered tools and data proficiency to identify trends and risks. The main focus areas include overseeing AI-assisted responses, handling complex warranty or return cases, and providing structured feedback to UK management to support process improvements.Key ResponsibilitiesManage customer queries via email and marketplace messaging systems to ensure a premium, human-led experience.Review and oversee AI-assisted responses to ensure 100% accuracy and brand alignment.Handle escalated or complex queries, including technical product specifications, returns, and warranty cases.Liaise with fulfilment and logistics teams to resolve customer cases efficiently.Monitor customer trends and act as first-line intelligence for emerging risks such as delivery delays.Flag patterns in returns and warranty claims using high-level Excel skills and data tracking.Provide structured feedback and operational logs to UK management to support continuous process improvement.About YouStrong Excel and data proficiency for monitoring trends and tracking operational logs.Meticulous attention to detail with a fine eye for reviewing AI-generated content and technical specifications.Analytical and proactive mindset with a passion for data analytics.Excellent written communication skills for professional email and marketplace messaging.Ability to translate complex logistics or technical issues into clear customer communications.Ability to work 8:30 am 5:00 pm (UK time) from a Cape Town office.
https://www.jobplacements.com/Jobs/C/Customer-Support--E-commerce-Operations-Executive-1267448-Job-Search-3-2-2026-8-24-43-AM.asp?sid=gumtree
3d
Job Placements
1
1
1
1
Office Manager Century City Cape Town
Our SAAS / technology client in Century City Cape Town is looking for an Office manager with 7 years office management experience and exceptionally experienced with software like Microsoft, Excel, powerpoint, pastel and others. You will be responsible for overseeing the daily operations of our office, ensuring a smooth and efficient work environment. This role involves managing administrative tasks, supporting staff, and coordinating office activities to enhance productivity and maintain a positive office culture.
Salary Negotiable
Min Requirements and Qualifications
• Matric and an Office Administration diploma qualification
• 7 years proven experience as an Office Manager, Administrative Assistant, or similar role.
• Proficiency in office software (e.g., Microsoft Office Suite, Excel, powerpoint, Pastel/SAGE, Google Workspace).
• Familiarity with office management procedures and basic accounting principles.
• Ability to work independently and as part of a team.
Responsibilities
• Office Administration - Manage day-to-day office operations, including maintaining office supplies, equipment, and facilities.
• Coordinate with vendors and service providers for office maintenance and supplies.
• Assist with Service level agreements and contracts
• Assist with all supplier, ordering and deliveries
• Booking of Board and meeting rooms
• PA related duties to Senior Management
• Oversee the office budget and manage expenses effectively.
• Staff Support - Assist in onboarding new employees and organizing training sessions.
• Serve as a point of contact for employees regarding office-related inquiries
• Communication and Coordination - Facilitate communication between departments and ensure information is disseminated effectively.
• Manage the office calendar and schedule meetings and appointments as needed.
• Ensure the office complies with health and safety regulations.
• Implement and maintain office policies and procedures.
Apply online
FROGG Recruitment
Consultant Name: Quinton Wright
8d
FROGG Recruitment SA
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