Front Desk Receptionist

Whale Coast Hotel is looking for a Front Office Receptionist to join our team in Hermanus.

If you are confident, well presented, organised, and genuinely enjoy working with people, this could be your opportunity to be the welcoming face of one of Hermanus’ leading hotels.

At Whale Coast Hotel, we pride ourselves on warm hospitality, attention to detail, and professional service. The ideal candidate must be friendly yet firm, able to multitask under pressure, and comfortable handling guest check ins, check outs, reservations, payments, and general enquiries with accuracy and efficiency.

Requirements:

• Previous hotel reception or hospitality experience
• Strong communication skills in English
• Computer literate (PMS experience advantageous)
• Ability to work shifts, weekends and public holidays
• Professional appearance and positive attitude
• Strong administrative and organisational skills

Key Responsibilities:

• Managing guest arrivals and departures
• Handling reservations and enquiries
• Processing payments and balancing daily takings
• Assisting guests with local information and requests
• Ensuring a smooth and professional front desk operation

Salary: R8,000 – R10 000 per month (depending on experience)

If you are passionate about hospitality and ready to be part of a dynamic team in Hermanus, please email your CV to info@whalecoasthotel.co.za

Join a team where service excellence is not just expected, it is delivered daily.