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Results for technical customer services in "technical customer services" in Jobs in South Africa in South Africa
1
Job Overview The Technical Manager will lead and oversee the Office Automation technical team. This role is responsible for ensuring efficient scheduling, high-quality installations and support services, strong customer satisfaction, and continuous technician development. The successful candidate will drive operational control, workflow planning, technical standards, and service excellence across the region.Requirements Grade 12 (Matric) qualification.3-4 years’ supervisory or management experience in a technical environment.Proven experience within the Office Automation industry.IT technical experience in an Office Automation environment.Valid driver’s licence.Willing and able to travel.Must reside in or around George, Western Cape.ResponsibilitiesStaff Management & Operations:Lead, supervise, and support Office Automation technicians andtechnical support staff.Maintain strong working knowledge of Office Automation hardware and software.Plan, schedule, and coordinate installations and system set-ups.Structure daily and weekly workflows and allocate resources effectively.Monitor logged calls and technician reports to ensure SLA timeframes are met.Track technician performance through KPIs and productivity reporting.Set clear performance targets and provide coaching and ongoing development.Identify skills gaps and coordinate technical training.Prepare daily, weekly, and monthly technical performance reports.Manage and control technical spares, stock levels, and stores organisation.Produce monthly and annual spares usage reports.Oversee and inspect the technical vehicle fleet for maintenance and compliance.Develop and manage standby rosters for after-hours support coverage.Report operational performance and metrics to the Operations Manager.Customer Service & Quality Assurance:Ensure high service and installation quality standards are maintained.Engage with customers to confirm satisfaction with services delivered.Investigate and resolve customer complaints and technical escalations.Manage escalations through to resolution within agreed timelines.Recommend system improvements or replacements where required.Promote consistent customer service standards across the technical team.Coordinate customer training following installations where necessary.Monitor and report on customer satisfaction indicators.Ensure accurate completion and maintenance of job cards and technicaldocumentation.Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for
https://www.executiveplacements.com/Jobs/T/Technical-Manager-Office-Automation-George-1264872-Job-Search-02-23-2026-09-49-34-AM.asp?sid=gumtree
3d
Executive Placements
We are
seeking a Night Shift Customer Support Representative to join
our support team. The ideal candidate will be passionate about technology,
problem-solving, and delivering exceptional customer experiences.
You will
handle customer queries via WhatsApp, email, and phone, assist with technical
troubleshooting, and ensure smooth communication between clients,
technicians, and the operations team.
Key Responsibilities
Customer Support
Respond to customer inquiries
via WhatsApp, email, and phone professionally and promptly.Handle complaints, feedback,
and requests with empathy and efficiency.Follow up with customers
after installations, recoveries, and service calls.Maintain accurate records of
customer interactions and updates.
Technical Assistance
Assist clients with basic
troubleshooting of security devices and mobile app connectivity.Log and escalate complex
technical issues to the technical team for resolution.Work with technicians to
ensure timely installation, replacement, or recovery updates.Monitor system alerts and
ensure quick responses to offline or malfunctioning units.
Coordination & Reporting
Record all customer tickets,
recovery updates, and complaints in the CRM system.Prepare short daily/weekly
reports on service quality and customer satisfaction.Collaborate with sales and
finance teams to resolve client-related issues.
Requirements
Education & Experience
Diploma or degree in Customer Service, Computer Systems, or related field (advantageous).Minimum of 1 year
experience in customer service, preferably in a tech or tracking
environment.Familiarity with GPS
tracking systems, mobile apps, or IoT devices is an added bonus.Must be south African
citizen and must reside in cape town close to bellville
Skills
Strong verbal and written
communication skills.Excellent troubleshooting
and problem-solving abilities.Knowledge of CRM systems and
ticketing tools.Proficiency in Microsoft
Office (Excel, Word, Outlook).Ability to work under
pressure and multitask effectively.
Attributes
Tech-savvy with a
customer-first mindset.Patient, professional, and
calm even in stressful situations.Team player who collaborates
well across departments.Highly organized and
detail-oriented.
Working Hours:
NIGHT SHIFT
Salary:
Negotiable based on experience
Location:
Trekit365
Head Office, Cape Town
To apply
send CV to jobs@trekit365.co.za,NO CALLS, subject put "Customer service application"
2d
Bellville1
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We are seeking an experienced Technical Support Engineer to provide software and hardware support across customer sites, focusing on Electronic Security, Safety Systems, and Workforce Management Solutions in line with contractual SLA commitments. The successful candidate will be responsible for delivering medium to high-level technical support, ensuring system uptime, maintaining strong customer relationships, and supporting installations, commissioning, and maintenance activities across multiple client environments. This role requires a hands-on technical professional with strong troubleshooting ability, customer-facing experience, and a proactive approach to service delivery.What youll do:Medium to high-level technical support on systems, hardware, and software (onsite, remote, and telephonic)Acting as technical liaison with customersGeneral fault finding and troubleshootingInfrastructure fault finding and commissioningProject and system commissioningTechnical training for customers and internal teamsSupporting technical sales lead developmentAttending service calls across all installed hardware/software sitesAssisting with database-related issues (e.g. SQL Express)Maintaining accurate ticket updates within the incident management systemEnsuring continuous customer communication regarding service issuesCoordinating small installations and ensuring client requirements and deadlines are metScheduling and performing hardware/software maintenance as per SLA and supplier requirementsMaintaining accurate maintenance documentationGeneral administrative duties (timesheets, documentation, reporting, health & safety)Customer, supplier, and technical assistant trainingProviding peer support when requiredYour Expertise:5+ years function-related experience2+ years leading teams2+ years project experiencepan>3+ years security software & hardware installation5+ years BES/SQUBE or SYNERION software & hardware implementation and commissioningNetworking skills (TCP/IP, DHCP, Static IP, VLAN – N+ beneficial)Electronic skills (low current power, relays)Experience installing turnstiles, vehicle barriers, and mantrapsCertification/experience installing and commissioning CCTV and Access Control solutions including:Fire certification (advantageous)Building Management Systems experience (Tridium advantageous)Strong structured fault-finding methodologySoftware and hardware installation experienceHigh customer service orientationQualifications:Grade 12 or equivalent / College DiplomaMCSE and/or N+/A+ or National Diploma in Electronic/Electrical Engineering (advantageous)Acces
https://www.executiveplacements.com/Jobs/T/Technical-Support-Engineer-1265133-Job-Search-02-23-2026-05-00-15-AM.asp?sid=gumtree
3d
Executive Placements
1
Purpose of the Role: To service, maintain, and repair high-pressure cleaning equipment, ensuring reliable performance, excellent customer support, and timely on-site service delivery.Responsibilities include but are not limited to:Perform repairs, maintenance, and servicing of high-pressure cleaning equipmentDiagnose and troubleshoot technical issues to ensure minimal downtimeProvide excellent customer service and technical support to clientsManage inventory of spare parts and maintain accurate service recordsCriteria:Matric or similar certificationA proven track-record in a similar technical role (water purification, solar, compressor repair industry)Technical aptitude or experience with equipment repairsHighly motivated with a hands-on, can-do attitudeCustomer service-oriented with strong interpersonal skillsFluency in English and AfrikaansExcellent problem-solving and time-management skillsValid drivers license and willingness to travel for on-site service callsReliable, sincere, and approachable personalityReside in or near Cape Towns Northern Suburbs ONLY CANDIDATES RESIDING IN OR NEAR CAPE TOWNS NORTHERN SUBURBS WILL BE CONSIDERED FOR THIS ROLE
https://www.jobplacements.com/Jobs/T/Technician-Junior-HP-Cleaning-Equipment-1252723-Job-Search-02-22-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
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Duties and ResponsibilitiesCompile quotations, tenders, and technical solutions within required deadlines.Engage with potential and existing clients, including conducting site visits, to understand business and technical requirements.Participate in the design and definition of functional requirements aligned to client needs.Conduct product demonstrations, proof-of-concepts, and present solutions at workshops and seminars.Prepare technical proposals, solution designs, pricing models, and supporting documentation for RFI/RFP submissions.Act as the technical subject matter expert during the sales cycle, collaborating with engineering and technical teams to finalise proposals and quotations.Identify and resolve technical challenges to support solution architecture and drive sales and revenue growth.Provide continuous feedback to customers regarding order progress.Develop and maintain strong customer relationships to support future growth.Utilise sales tools such as CRM and ERP systems.Interface with engineering teams regarding customer requirements and specifications.Support the development of sales and marketing materials.QualificationsMatric CertificateElectrical Diploma or equivalentStrong technical and commercial acumenDemonstrated client-centric approachBEng (Electrical) advantageousSkills and Experience510 years of relevant experience in Automated Meter Reading (AMR) hardware, software, and related servicesDetailed technical knowledge of AMR technologies and their practical applicationProven ability to build and maintain strong customer relationshipsExperience working within Sub-Saharan African markets advantageousStrong presentation and communication skillsAbility to translate technical solutions into commercial valueStrong problem-solving and solution-architecture capabilityAbility to manage multiple tenders and deadlines effectively
https://www.executiveplacements.com/Jobs/P/Pre-Sales-Engineer-1265531-Job-Search-02-24-2026-04-24-47-AM.asp?sid=gumtree
3d
Executive Placements
1
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REQUIREMENTSMinimum education (essential):National Senior Certificate (Matric)Qualified Electrician Red Seal Trade Test CertificateDiploma or Higher Diploma in Electrical and/or Mechanical Engineering (advantageous)Minimum applicable experience (years):35 years relevant technical experienceRequired nature of experience:Installation, repair, and servicing of poultry and piggery equipmentElectrical wiring, distribution boards, and fault findingProgramming and commissioning of technical equipmentAttending to breakdowns and after-hour calloutsWorking in agricultural or industrial environmentsSkills and Knowledge (essential):Strong electrical and mechanical fault-finding skillsKnowledge of Health & Safety practices and proceduresExperience with SKOV, CODAF or similar systems (advantageous)Strong administrative and reporting abilityComputer literacy (MS Office & relevant technical software)Other:Willingness and Flexibility to travel and to attend after-hours callouts when required.Valid drivers license and own reliable transportProficient in English (Afrikaans advantageous)KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESInstallations & CommissioningInstall poultry and piggery equipment according to customer specificationsInstall electrical wiring, distribution boards and related systemsAssist with project commissioningEnsure installations comply with safety standards Repairs, Maintenance & Fault FindingDiagnose electrical and mechanical faultsConduct repairs and preventative maintenanceTroubleshoot and resolve technical issues efficientlyAttend breakdowns and after-hour callouts Customer Support & Field ServiceConduct regular site visits and inspectionsProvide on-site customer supportResolve customer queries and technical concernsMaintain strong client relationshipAdministration & ReportingComplete job cards accurately and timeouslyProduce detailed service and installation reportsMaintain technical documentationAssist with stock taking where requiredOperational Support & ComplianceAssist Operations Manager and installation teamsOversee ongoing projects when requiredMake ad hoc stock deliveriesAdhere to Health & Safety standards and proceduresStay updated with technological developments in the industry
https://www.jobplacements.com/Jobs/E/Electrician-1266321-Job-Search-02-26-2026-04-01-58-AM.asp?sid=gumtree
3h
Job Placements
1
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Key ResponsibilitiesDevelop and execute territory action plans to achieve and exceed sales targets.Promote and sell aftermarket service products (repairs, service plans, overhauls, audits, and advanced services).Grow service contract penetration and increase serviced equipment relative to installed base.Prospect for new business and expand the customer base within the assigned area.Conduct regular customer visits and maintain strong customer relationships.Follow up on leads, quotations, opportunities, and orders.Maintain accurate records and pipeline management in CRM (C4C).Prepare and submit sales performance and customer feedback reports.Minimum RequirementsGrade 12 (Matric).Technical or Sales & Marketing qualification (advantageous).34 years experience in customer service or technical sales.Industrial compressor industry experience.CRM system experience.Proficient in MS Office.Strong sales, communication, and organizational skills.
https://www.jobplacements.com/Jobs/S/Service-Sales-Engineer-1265537-Job-Search-02-24-2026-04-25-21-AM.asp?sid=gumtree
3d
Job Placements
1
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What Youâ??ll DoProactively contact customers, promote product lines, market specials, and support external sales visitsGrow the Diesel Pump Room customer base and assist in sourcing new products and suppliersPrepare quotations, process invoices, manage COD accounts, and track backordersAssist customers with diesel parts selection and provide accurate technical guidanceMaintain customer relationships through prompt communication on deliveries, logistics, claims, and supply issuesHandle returns, manage credits, and escalate account concerns when neededMaintain accurate customer information, track lost sales, and assist with stock counts and trade eventsEnsure a professional, organised workstation and uphold high service standardsWhat Youâ??ll BringMatric (essential)Strong technical knowledge of Diesel Fuel Injection systemsTrade Test / Diesel Fuel Injection Certification (advantageous)Experience in internal sales or technical salesExcellent communication and customer service skillsAbility to multitask, work accurately, and remain organised in a fast-paced environmentA proactive and reliable attitudeTo Apply
https://www.jobplacements.com/Jobs/I/Internal-Sales-Counter-Sales-1242324-Job-Search-02-20-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
1
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The Technical Service Representative position encompasses the back up of technical service to the sales team both on-site and in the office.Typical Competencies Required: Good understanding of the construction industry and for heavy-duty coatings.Self-confident and persistent.Technical background with quality control experience.Good communication skills.Computer Literate.Basic Report WritingWilling and able to travel throughout Sub-Saharan Africa when required.Must have a valid passport Performance Areas Technical Support to Sales To ensure support for the Sales Representative and the Sales Representative’s clients.Specification ComplianceOn request, inspections are held on site to ensure that the products sold are being applied as per specification.Sample panels are applied as per specification, which are used as a reference panel on all future claims.Technical AssistanceTraining and demonstrations are given regarding the processes of applying the various products, their limitations, performance and properties to clients when required.Technical advice or recommendation is provided to clients on various sites or telephonically.SamplesBoth dry sample packs and actual on-site sample panels are provided for contracts where required.Product Development & EvaluationAssisting with product development and evaluation when requested.InvestigationWhen requested, conduct investigative work.Customer ComplaintsFollow up on customer complaints and follow through with field and lab investigative work. AdministrationTo ensure accurate records are available on each project being supervised.Call ReportA timeous and accurate Technical Service Report is submitted to the Technical Service Manager regarding calls made during the week. This is handed in monthly at the end of each month.Technical ReportCompilation of general reports on digital platforms such as Tru QC and is typically issued to the application contactor/client.A detailed Reference Area Report is kept on every major project or project that carries warranty and is made available to the National Sales Manager or Technical Manager as requested. ComplianceTo ensure adherence to company policies and procedures. Health & SafetyEnsure that the necessary PPE is worn or used at all times.Comply with safety protocols when attending sites.Pr
https://www.executiveplacements.com/Jobs/T/Technical-Service-Representative-1195230-Job-Search-06-18-2025-02-00-14-AM.asp?sid=gumtree
8mo
Executive Placements
1
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The CompanyOur client is a reliable resource in the Germiston region, providing high-quality industrial tools and safety gear to major manufacturing sectors. They serve large-scale industrial buyers and commercial engineers who rely on accurate, fast technical support to keep their daily operations running without delay. Their strong position in the market is built on a straightforward, customer-first approach, delivering practical knowledge and zero friction in the complex buying process.What Youll Be DoingCoordinate closely with the sales staff to manage post-sale follow-ups and ensure client expectations are consistently met.Track and manage the daily workflow of all customer orders from initial placement through to final delivery.Resolve all complex customer queries regarding specific technical capacities and current supply availability.Build strong, repeat business relationships with key accounts through proactive communication and reliable technical advice.Maintain a high level of technical understanding regarding the latest industrial fabrication trends and tools.Experience & QualificationsA minimum of 5 years of proven experience preferably within the welding and industrial sector.A working knowledge of MIG, TIG, and MMA machinery and associated industrial supplies.A proven track record in a senior internal sales or dedicated client support management role.Clear speaking and writing skills to handle high-pressure peak periods and solve stock shortages.A reliable daily commute to the fast-paced Germiston office and warehouse space.This exclusive opportunity is managed by TRP. This role offers a dedicated support professional the chance to build a highly rewarding career with a leading authority in the industrial supply sector.
https://www.jobplacements.com/Jobs/C/Customer-Service-Manager-1266314-Job-Search-02-26-2026-00-00-00-AM.asp?sid=gumtree
3h
Job Placements
1
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REQUIREMENTSMinimum education (essential):National Senior Certificate (Matric)Qualified Electrician Red Seal Trade Test CertificateDiploma or Higher Diploma in Electrical and/or Mechanical Engineering (advantageous)Minimum applicable experience (years):35 years relevant technical experienceRequired nature of experience:Installation, repair, and servicing of poultry and piggery equipmentElectrical wiring, distribution boards, and fault findingProgramming and commissioning of technical equipmentAttending to breakdowns and after-hour calloutsWorking in agricultural or industrial environmentsSkills and Knowledge (essential):Strong electrical and mechanical fault-finding skillsKnowledge of Health & Safety practices and proceduresExperience with SKOV, CODAF or similar systems (advantageous)Strong administrative and reporting abilityComputer literacy (MS Office & relevant technical software)Other:Willingness and Flexibility to travel nationally and internationally, and to attend after-hours callouts when required.Valid drivers license and own reliable transportProficient in English (Afrikaans advantageous) KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVESInstallations & CommissioningInstall poultry and piggery equipment according to customer specificationsInstall electrical wiring, distribution boards and related systemsAssist with project commissioningEnsure installations comply with safety standards Repairs, Maintenance & Fault FindingDiagnose electrical and mechanical faultsConduct repairs and preventative maintenanceTroubleshoot and resolve technical issues efficientlyAttend breakdowns and after-hour callouts Customer Support & Field ServiceConduct regular site visits and inspectionsProvide on-site customer supportResolve customer queries and technical concernsMaintain strong client relationshipAdministration & ReportingComplete job cards accurately and timeouslyProduce detailed service and installation reportsMaintain technical documentationAssist with stock taking where requiredOperational Support & ComplianceAssist Operations Manager and installation teamsOversee ongoing projects when requiredMake ad hoc stock deliveriesAdhere to Health & Safety standards and proceduresStay updated with technological developments in the industr
https://www.jobplacements.com/Jobs/E/Electrician-1265908-Job-Search-02-25-2026-04-02-15-AM.asp?sid=gumtree
1d
Job Placements
1
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MINIMUM REQUIREMENTSGrade 12, coupled with a minimum of 3 years administration/coordination experience in a Service departmentExperience in industries involving load testing, inspections, lifting equipment, mechanical services or similar technical fieldsKnowledge of safety procedures and job-site requirementsValid Drivers Licence and own vehicleDUTIESPrepare quotations for load testing, inspections, repairs and replacement equipment or servicesReview technical information, reports and customer requirements to determine necessary scope and pricingMaintain detailed records of quotes, job files and service documentationFollow up on outstanding quotes Plan, schedule and coordinate service jobsAssign appropriate TechniciansEnsure that necessary tools, equipment and materials are arranged prior to job startMonitor job progress and adjust schedules as needed to meet customer deadlinesAct as link between customers, Technicians and internal teamsProvide customers with job updates, timelines and post-service documentationCoordinate site access, safety requirements, permits and any special project needsSupport Technicians with relevant job information, documentation and logistical supportRespond promptly to customer inquiries Resolve issues or escalate concerns to Management when necessaryProcess service reports, invoices, purchase orders and related paperworkMaintain service calendars, job boards and project trackersAssist the Service Manager with reporting, metrics and departmental planning as required
https://www.jobplacements.com/Jobs/S/Service-Administrator-1264868-Job-Search-2-23-2026-3-30-46-AM.asp?sid=gumtree
3d
Job Placements
1
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The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong expertise in networking and routing, applying their knowledge to resolve problems efficiently and effectively. With a minimum of 3 years experience in a networking environment, the Business Support Specialist is expected to demonstrate advanced technical proficiency, excellent problem-solving skills, and the ability to work collaboratively with both customers and internal teams. Key Responsibility Areas:Provide advanced troubleshooting and resolution for complex technical issues.Support advanced customer setups, including networking and routing configurations.Strive for first time resolution of support tickets to improve customer experience and reduce repeat escalations. Act as an escalation point for frontline support teams, offering guidance and expertise. Collaborate with internal teams to identify, escalate, and resolve systemic issues. Document troubleshooting steps, solutions, and best practices for internal knowledge sharing.Contribute to process improvements that enhance support efficiency and service delivery. Fault Diagnosis and Troubleshooting. Remote support via Any Desk to customers. Ticket Management and Escalation. Customer Interaction and Communication. Call Handling and Triage.Timely Client Feedback. Communicate directly with VIP clients via WhatsApp, providing timely updates, personalized support, and proactive notifications for known issues. Identify recurring issues and log them for problem management or system
https://www.executiveplacements.com/Jobs/I/IT-Business-Support-Specialist-1251073-Job-Search-02-25-2026-00-00-00-AM.asp?sid=gumtree
18h
Executive Placements
1
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Job Responsibilities: Ensure availability of equipment at all times.Ensure preventative maintenance activities are up to date Manage breakdowns on shiftMust be able to work shiftsOn stand by at intervals, own transport essentialWhen needed weekend work is availableShutdown maintenance availabilityBe a suitable role model for our apprentices on site Understand customer specific requirements Adhere to SHE standards of the plant Assist and intervene in any process that is not producing quality products as set down by specifications and proceduresJob Requirements: Technical qualification e.g. millwright etc.The candidate should have 8 to 10 years experience in a technical / maintenance environment.Robotics experience (FANUC experience advantageous)
https://www.executiveplacements.com/Jobs/T/Technical-Services-Technician-1252986-Job-Search-02-25-2026-00-00-00-AM.asp?sid=gumtree
1d
Executive Placements
1
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Purpose of Role:Support the growth and sustainability of the Clients valve business by managing technical sales, preparing quotations and processing orders using internal systems. Develop and maintain customer relationships through regular visits, product training, technical assistance and timely updates. Interpret technical documentation, select valves for various application and conduct project meetings, presentations and site visits to expand market presence and deliver high service quality. Key Responsibilities:Regain and maintain the valve market within the Clients valve marketing strategy.Select appropriate valves for various applications across different industries.Optimise service quality, business growth and overall customer satisfaction.Prepare and submit accurate and timely quotations to clients.Record all sales activities on the CRM system and process enquiries and orders using SAP.Conduct regular customer visits to expand valve sales, support business development and ensure sustainability.Read and interpret technical drawings and product data sheets effectively.Manage all necessary aspects relating to valve sales and transactions.Establish and maintain strong customer relationships and ongoing support.Communicate with customers regarding product information and updates.Provide training and internal support on valve products.Offer technical assistance and respond to customer queries with relevant information.Track and expedite all orders and quotations through the Clients system.Liaise with customers to provide progress updates on orders.Arrange and attend project meetings and kick-off sessions with customers and the Clients staff.Do site visits and client meetings to identify opportunities for additional business.Deliver product presentations to internal and external stakeholders.Assist fellow employees with daily calibration functions as and when required.Carry out all other reasonable tasks that may be delegated from time to time.Education:Grade 12 or equivalentDiploma or Degree in Mechanical Engineering (Advantageous)Experience:3 to 5 years proven experience in Sales Engineering within the valve industry or related industries.Strong technical understanding of industrial valves, actuation and associated systems.Requirements:Proficient in MS Office 365 (Working knowledge of MS Word, Excel, Outlook) as well as SAP and CRM.
https://www.executiveplacements.com/Jobs/E/External-Sales-Engineer-Valves-1265568-Job-Search-02-24-2026-04-36-22-AM.asp?sid=gumtree
3d
Executive Placements
1
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Key ResponsibilitiesProvide prompt and professional technical support via phone, email, and chatDiagnose and troubleshoot software, hardware, and network connectivity issuesGuide customers through step-by-step resolutions and product featuresEscalate complex issues to relevant teams and follow up to ensure resolutionMaintain accurate records of all customer interactionsMinimum Requirements25 years experience in a Helpdesk environment (software troubleshooting essential)Excellent verbal and written communication skillsStrong analytical and problem-solving abilitiesPrevious customer service or technical support experienceFamiliarity with helpdesk systems and remote support toolsAbility to work independently and collaborate within a teamEmployment DetailsFull-time, PermanentSalary: R12 000 R13 000 per month (non-negotiable)Based in Kenilworth, Cape Town (must be able to commute)If you are ready to take the next step in your technical support career and grow within a supportive environment, submit your application today.
https://www.jobplacements.com/Jobs/H/HELPDESK-AGENT-1266122-Job-Search-02-25-2026-10-07-39-AM.asp?sid=gumtree
18h
Job Placements
SavedSave
Position: Area Manager – Sales
Technician
Location: KwaZulu-Natal (Richards Bay Area)
Closing date: 31 March 2026
We are inviting
applications from suitable internal candidates for the position of Area Manager
at our KZN Branch. This is a key leadership role responsible for driving
business growth, technical oversight, and ensuring exceptional customer service
across the region.
Key Responsibilities:New Business DevelopmentIdentify and pursue new business opportunities to grow market share in the region.Conduct sales pitches / presentationsProvide latest pricing to prospective clients Close sale (meeting set targets)Have Credit Application / Customer detail form completed and signed by customerEnsure Credit Application is signed by necessary partiesCompile presentations where requiredSales & Customer Liaison
Ensure regular visits to current customersAssess and determine customer future needs.Make recommendations regarding requirements and take orders or arrange withTele salesPerform demonstrations when requiredUpdate customers on new products / specials / pricingEnsure service reports are completed and signed by customer
Services & Technical OversightConduct routine service callsAttend to callouts Service / maintain equipment Arrange repairs if requiredInstallations
Receive installation request Requisition equipment from Admin Department Collect equipment from Equipment StoreInstall equipment at customer premisesReturn signed Proof of Delivery and Equipment Loan Agreement
Product Knowledge
Maintain comprehensive knowledge of all products and ensure the team is well-trained.Planning, Administration& Reporting Conduct strategic planning, manage administrative tasks, and prepare accurate reports for management.
Ad hoc duties
Minimum
Requirements:
Reliable Vehicle and valid
Electrical qualification (basic electricity) Strong sales and customer service backgroundExcellent
communication and interpersonal skillsTechnical knowledge
relevant to the industryAbility to manage
multiple priorities effectively
If you meet the above
requirements and are ready to take on this exciting opportunity, please submit
your application to
Christob@hychem.co.za
yvonnes@hychem.co.za
mackillaz@hychem.co.za
3d
Richards Bay1
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Business Development Engineer: MiningJohannesburgRequirements:BEng /BSc in Mechanical Engineering, Mining Engineering, or a related technical discipline.1â??3 years of experience in technical sales, industrial sales, or engineering support.Understanding of materials, lifting equipment, rigging, or manufacturing processes.Excellent verbal and written English, with the ability to translate complex technical information into simple terms.Valid drivers license.Responsibilities:The focus of the role is to build and nurture long-term relationships with existing clients.Ensure that customers are satisfied with the product or service.Responsible for managing the renewal process and retaining customers.Actively promote productsContinuous engagement and collaboration with engineering and production departments.Networking with industry professionals and stakeholders in the mining sector.Provide technical guidance Identify new business opportunities in existing sectors within a client organisation.Prepare detailed technical proposals, quotations, and tender documents, including calculations.Build and maintain relationships with maintenance engineers, plant managers, and procurement teams.Assist clients with troubleshooting, technical queries, and product usage problems.Keep track of competitor products and market trends to identify growth opportunities.
https://www.executiveplacements.com/Jobs/B/Business-Development-Engineer-1261008-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
2d
Executive Placements
1
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Solutions ArchitectOur client is an international technology management company which provides end-to-end technology solutions to various sectors across Africa and Europe. They are currently looking for a Solutions ArchitectKey responsibilitiesProactively scopes Huawei technical solution required to address customer requirements and recommends solutions that optimise value for both the customer and the company.Secures input from all necessary solution stakeholders within the business and customer firm.Adapt solutions, as necessary, to ensure appropriate support.Coordinates closely with Sales, Operations and Service resources to align the solution design with the customers business requirements.Secure commitments from customer technical staff needed to ensure a deals technical close.Responsible for conducting site visits and surveys, engineering, and document solution designs, writing technical papers, case studies, technical reviews, and product comparisons. Provide coaching and professional development to team members and sales associates to enhance their product knowledge, technical acumen, and technical sales skills.Deliver Huawei product management support for key products of the companySupport the sales team with Huawei presentations, demos, and product information, gathering technical information from manufacturers and technical writing.Monitor customer support for technical solutions proposed throughout the sales process and alert the sales and account teams to potential risks of deal closure.Provides Huawei pre- and post-sales support to clients, operations, and services.Help design custom-made solutions and productsHelp in answering RFIs/RFQs/RFPs and Tenders with the key account executives and sales manager.Participate in conferences, shows and exhibitions when appropriate and requested.Minimum Qualifications & Experience requiredMatric (Grade 12)NDip in Telecommunications and/or Information Technology / Computer Science.Advanced Certifications in Huawei Data Communication, Optical, Enterprise Services and Software technologies, skilled in various disciplines that support innovative thinking in architecting critical industrial operational communication solutions. Tech / Degree in Telecommunications / Information Technology / Computer Science / Engineering is an advantageExperience required5-10 years of industrial operational technologies networking experience in the OT environment.Knowledge and background in Mining, Oil & Gas, and Port verticals.2-5 years of project experience.2-5 year
https://www.executiveplacements.com/Jobs/S/Solutions-Architect-Huawei-OT-1246277-Job-Search-2-16-2026-2-02-09-AM.asp?sid=gumtree
11d
Executive Placements
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Role OverviewThe Key Account Manager (KAM) is responsible for the end-to-end management of assigned customer accounts within the mining and industrial pump sector. The role ensures revenue stability, account growth, and long-term customer retention through proactive relationship management, technical support, and commercial oversight.Primary liaison between the customer and the company, maintaining regular engagement with technical, procurement, and finance stakeholders. By combining strong technical knowledge of pumping systems with commercial acumen, the KAM identifies new business opportunities, drives sales of pumps, repairs, spares, and services, and ensures the efficient handling of enquiries, quotations, and purchase orders.This role requires a hands-on approach, including site visits, pump troubleshooting, commissioning support, and coordination with internal technical and commercial teams. The KAM is accountable for maintaining high safety standards, accurate system documentation, and overall customer satisfaction while contributing to continuous improvement and compliance within the business. Required QualificationsMatric / NQF equivalent.Tertiary qualification in business and/ or technical field (Advantageous).Proficiency in the use of tools and equipment for the effective commissioning and condition monitoring of pumps.Experience5+ years of experience in account management or technical sales within the pump industry.Demonstrated success managing medium- to large-scale customer accountsTechnical SkillsAdvanced knowledge of Positive Displacement and Multistage pumps, including:Mechanical and electrical operationPump CurvesSystem curves, including suction and discharge conditions.Condition monitoring and fault finding.Skilled in interpreting technical specifications and working with technical teams.Proficiency in Tree CRM and esQ.Strong documentation control, workflow management, and reporting abilities.Intermediate MS Office capability.
https://www.executiveplacements.com/Jobs/K/Key-Account-Manager-Pumps-1264076-Job-Search-02-19-2026-04-24-49-AM.asp?sid=gumtree
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