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Results for customer experience manager in "customer experience manager", Full-Time in Jobs in Stellenbosch in Stellenbosch
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RESPONSIBILITIESTransaction Processing: Manage day-to-day transaction processing, weekly payments, local/international creditors, and supplier reconciliations.Bank & Cash: Own bank reconciliations, matching transactions, managing company credit cards, and expense reimbursements.Payroll: Process monthly payroll for SA (through payroll provider) and US (through payroll provider);Assets: Maintain and update Fixed Asset Registers.Billing & AR: Manage the full customer lifecycle on Maxio and Stripe; order forms/quotes, onboarding, monthly invoicing, Stripe billing (credit notes/collections), and active debtor management.Customer Success: Monitor renewals and expiry flags; professionally handle customer billing enquiries via email.Reporting & Audit: Assist with M/E transactions and processes. Ensure all records are audit-ready and assist with file preparation and reporting.Admin: Perform general bookkeeping and ad-hoc administration tasks. REQUIREMENTSExperience: 5+ years of relevant experience in a bookkeeping role.Systems: Proficiency in cloud systems. QuickBooks Online experience is highly advantageous.Education: Accounting degree or diplomaStrong financial accounting backgroundAgile and adaptive to a changing environment and enjoys new challengesGreat at working independently and being self-motivatedExcellent verbal and written communication skills and great at actively communicatingCompetent in dealing with suppliers, customers and external providersTech power user and actively interested in using software to automate processes THE OFFERRemuneration: NegotiableEquity: Stock options in US parent companyTime: 4 hours per day.Flexibility: Fully remotePerks: 25 days leave + every second Friday off.Tools: Apple MacBook, 27 screen, Apple keyboard & mouse, and laptop stand provided. TO APPLY:If you would like to apply or receive more information about this position, please:
https://www.jobplacements.com/Jobs/J/JUNIOR-FINANCIAL-ACCOUNTANT--ADMINISTRATOR-1266656-Job-Search-02-26-2026-16-45-31-PM.asp?sid=gumtree
8d
Job Placements
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Key ResponsibilitiesWelcome customers and provide professional, friendly serviceSchedule service and maintenance appointmentsPrepare and manage repair orders and service documentationCommunicate with customers regarding service progress and repairsLiaise with technicians to ensure efficient workflow and turnaround timesProvide clear explanations of maintenance and repair work to customersPromote service products, accessories, and maintenance plans where appropriateFollow up with customers to ensure satisfaction with completed servicesMaintain accurate service records and administrative documentationRequirementsMinimum 1 year experience in customer service, retail, or a contact centre environmentStrong interpersonal and communication skillsExcellent organisational and administrative abilitiesFully bilingual in English and AfrikaansBasic computer skills (Microsoft Word, Excel, and Email)Basic knowledge of automotive terminology or mechanics would be advantageousMatric / Grade 12 requiredPersonal AttributesCustomer-focused and professionalStrong attention to detailAbility to work in a fast-paced environmentTeam-oriented with a proactive approachGood problem-solving ability***ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED***
https://www.jobplacements.com/Jobs/J/Junior-Service-Advisor-1269275-Job-Search-03-06-2026-04-25-43-AM.asp?sid=gumtree
16h
Job Placements
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Responsibilities:Act as the primary point of contact for all maintenance queries (telephonic, email, portal).Distinguish between emergencies, routine repairs, and tenant-responsible items.Create and assign Job Cards in MDA Property Manager/CAFM systems to approved vendors.Proactively monitor the Open Job Report and escalate non-performance to the Facilities Manager.Keep tenants informed of job status and provide at least 48 hours notice for planned maintenance.Create and issue POs for authorized work after verifying budget availability.Invoice Processing and ensure VAT compliance.Accurately code expenses to GL accounts (Opex vs. Capex) and identify recoverable costs for tenant billing.Collate and validate monthly utility meter readings against historical data to identify leaks or faults.Monitor and manage costs and expenses within the approved budget to support cost efficiencies and responsible financial control.Administer the vetting process (CIPC, B-BBEE, Tax Clearance, Bank Letters).Resolve customer queries professionally and within agreed timelines through proactive and customer-centric solutions.Plan, coordinate, and support performance management and team culture initiatives while actively managing own development to improve competencies. Requirements & CompetenciesMatric / Grade 12 (Essential). A Facilities Management, Property, Business Administration, or related qualifications are highly advantageous.25 years experience in facilities or property administration, preferably in a corporate, real estate, or banking environment.Proficiency in MDA Property Manager, MRI.Proficient in MS Office (Advanced Excel, Word, Outlook).Working understanding of the OHS Act and COIDA.
https://www.jobplacements.com/Jobs/F/Facilities-Administrator-1263308-Job-Search-03-02-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
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Our client is seeking a qualified Electrician for a well-established electrical company based in Stellenbosch. Construction & Residential experience beneficial.Responsibilities:Assembly, installation, testing and maintenance of electrical equipment.Installation of electrical boxes, DB Boards, other enclosures, conduits (pipes, tubing, trunking), ground leads and connecting of power to different equipment/machinery.Wiring of circuit breakers, transformers and electrical equipment.Performing maintenance and identifying maintenance requirements on electrical equipment.Fault finding.Ensuring that preventative maintenance is executed according to schedule.Assisting with the installation and commissioning of new equipment.Performing ad-hoc duties.Reading and understanding electrical drawings.Commercial and industrial electrical installation services (three-phase and single-phase).Power continuity.Must adhere to the relevant electrical codes, procedures & safety policies.Experience & Qualifications:Residential Electrical experience beneficial.Experience in managing various isntallation and maintenance teams.Minimum Grade 12 or Equivalent Certification (NQF Level 4).Minimum of 2 years post-trade experience.No criminal record.Valid drivers license.Competencies:Positive energy and mindset.Proficient in both English and Afrikaans.Maintenance – Multi-discipline.Excellent fault-finding skills.Good communication skills.On-site team management skills.Coping with pressures and setbacks.Able to meet deadlines of high-pressure projects.Traceable, working knowledge and experience in the renewable energy field. (Inverters, Solar, etc.).Adhering to the company’s principles and values.Delivering results and meeting customer expectations.This position will require overtime work from time to time.Service excellence is key responsibility to clients.
https://www.jobplacements.com/Jobs/E/Electrician-1267704-Job-Search-03-03-2026-01-00-15-AM.asp?sid=gumtree
4d
Job Placements
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Delaire Graff Restaurant is looking for an Assistant Restaurant Manager to assist the Restaurant Manager and team on a day-to-day basis with all the responsibilities in the DGR Restaurant and to ensure all daily activities run smoothly and efficiently.Responsibilities:Engaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needsTraining and quality control of the Restaurant staff & managing staff performanceCommunicating relevant information to team, Restaurant Manager and guestsCoordinate communication between front of the house and back of the house staffPlanning rosters and managing stock flowDoing daily cash-ups and notifying any other departments/suppliers of relevant informationMonitor compliance with safety and hygiene regulationsGeneral administrative duties, including record keeping, ordering of staff uniforms, processing emails, responding to guests, meeting with suppliersRequirements:Grade 12Bilingual2 - 3 years previous restaurant management experience or similar role in the hospitality industry at a similar establishmentComfortable in dealing with very discerning clienteleGood knowledge of food and beverages, including dietaries, bar and wine varietalsTeam management & training abilitiesMust be well-presented and have strong customer service orientationAbility to learn quickly - must have mastered the menu after a period of 1 month in the positionAvailability to work within opening hours (e.g., evenings, public holidays, weekends)Excellent interpersonal- & communication skillsAbility to maintain a professional working relationship with all departmentsFlexibility and AccountabilityEnthusiastic personalityDelaire Graff Estate is an equal opportunity employer.
https://www.jobplacements.com/Jobs/A/Assistant-Restaurant-Manager-Delaire-Graff-Restaur-1267198-Job-Search-03-02-2026-03-00-15-AM.asp?sid=gumtree
5d
Job Placements
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Examples of duties & responsibilitiesDevelop and maintain unique, exceptional and engaging experiences for our wine tasting guests. Oversee the standard operating procedures for the tasting room team. Oversee the day-to-day operational aspects of the tasting room.Manage and support the growth and development of our world class wine tasting team. Achieve annual budgeted revenue targets.Implement strategies to increase customer foot traffic to the tasting room.Execute events that drive customer retention and revenue in the tasting room.Record and analyse daily, weekly and monthly traffic data. Manage financial oversight of the tasting room including revenue targets and budgets.Oversee inventory procedures/controls/reconciling/ordering for both wine and non-wine products.Skills, experience & educational requirements:Proven success in a F&B service and sales-oriented environment.Excellent interpersonal skills.Good attention to detail, multi-tasking, planning and budget management.Take ownership and responsibility for actions, behaviors and contributions from the team and self.Strong ability to inspire and motivate self and others.Cape Wine Academy Certified or WEST or similar accredited wine courses.5 years management experience in F&B.Passion and knowledge for food and wine. Flexibility to work weekends, public holidays and evenings. *ONLY SHORTLISTED CANDIDATES WILL BE CO
https://www.jobplacements.com/Jobs/W/Wine-Centre-Manager-1264716-Job-Search-02-20-2026-10-31-47-AM.asp?sid=gumtree
14d
Job Placements
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Digital Marketing Officer Stellenbosch
Our healthcare client is looking for a Digital Marketing Officer with 4 years solid experience. You will be implementing online marketing strategies to enhance brand awareness, drive traffic, and generate leads. The Digital Marketing Officer will be responsible for planning, executing, and optimizing digital marketing campaigns across various channels.
Salary Negotiable
Requirements
• Bachelor’s degree / Diploma in Marketing, Communications, or a related field.
• 4 years of experience in digital marketing or a related field.
• Experience and skills with Google Ads certification, Google Analytics certification, or premier plus.
• Strong understanding of digital marketing concepts and best practices.
• Proficiency in using digital marketing tools and platforms (e.g., Google Analytics, social media management tools, email marketing software).
• Excellent knowledge of SEO, SEM, and content marketing strategies.
Key Responsibilities
• Digital Strategy Development
• Content Creation
• Social Media Management
• SEO and SEM
• Email Marketing
• Design and execute email marketing campaigns to nurture leads and retain customers.
• Analytics and Reporting – Use analytics tools (e.g., Google Analytics, social media insights) to track and report on campaign performance.
• Budget Management
• Assist in managing the digital marketing budget and ensure effective allocation of resources.
Apply online
FROGG Recruitment
Consultant Name: Quinton Wright
12d
FROGG Recruitment SA
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RequirementsGrade 12 (Senior Certificate)Motor dealership industry experience is essentialPrevious experience as a Bookings Clerk within a dealership environment preferredFully bilingual (English and Afrikaans); additional South African language advantageousExperience using dealership management systems or booking softwareStrong administrative and organisational skillsAbility to schedule and coordinate workshop capacity efficientlyGood understanding of vehicle servicing and maintenance (mechanical knowledge advantageous)Strong customer service orientation and communication skills By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://www.jobplacements.com/Jobs/B/BOOKINGS-CLERK--AUTOMOTIVE-STELLENBOSCH-1266830-Job-Search-02-27-2026-04-29-29-AM.asp?sid=gumtree
8d
Job Placements
1
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