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Our high growth client within IT is looking for a Senior Network Engineer (Network Operations Engineer)
The Network Operation Centre (NOC) is responsible for ensuring the maximum possible service availability and performance for our customer facing ISP services and internal network. Sitting within the NOC, the network team are responsible for managing and maintaining the network providing these services. We are looking to recruit a Network Operations Engineer. While you will have some commercial experience working as a NOC Engineer, its more important that you have the aptitude and demonstrable skills needed to fulfil this role whilst experienced members of the team will help you develop your skills and confidence. We interact frequently with Customer Technical Support and Sales teams so its important that we can communicate ideas and information to people from a non-technical background. You need to have a good all-round understanding of networks design and engineering including systems integration. Importantly, Network Operations Engineers must develop a solid understanding of our products and processes, they must be keen to learn, able to use their experience and initiative to tackle a broad range of problems and contribute to the growing success of the company. Once youve settled into the role, you will be asked to join our call-out rota providing 24x7 support for our ISP services as well as covering both planned and unplanned out of hours work as required.
*Key Responsibilities*
Ensure stable and reliable ISP network services (e.g., access products, service networks and core networks) via day-to-day network performance monitoring.
Network troubleshooting and fault analysis; hardware troubleshooting and replacement/repair.
Trouble ticket generation and response; carrier interface and escalations.
Deployment and maintenance of network monitoring, analysis and reporting tools.
Application of configuration changes via our processes.
Installation of network hardware and software.
Participate in a 24x7 call-out rota.
*Candidate Profile*
Experience of working on network equipment in an ISP environment, a large NOC or other such company associated with networking.
Experience with Mikrotik CCR and Cisco are very relevant.
CCNP certified or equivalent level of knowledge with relevant 3–5-year experience.
Good understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Routing Protocols (BGP, OSPF, ISIS); Quality of Service; Ethernet (STP, RSTP, .1q VLANs, QinQ).
Good working knowledge of BRAS / LNS / L2TP / PPPoE.
Basic understanding of AAA platforms such as Radius and/or TACACS.
Familiar working in a data centre environment.
Knowledge fibre optics and WDM systems and cabling structures.
Basic Linux/UNIX skills ideal.
Able to analyse problems and conduct effective fault diagnosis and system recovery.
Clear communicator (written and verbal).
Capable of pr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQyNTM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1233276&xid=1555_42537
2y
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Job description:
The IT Manager oversees all aspects of IT Support, amongst others:
First, second and third line supportResponsible for day to day operations of small IT team, as part of a larger national teamLeading the IT support personnel to efficiently and effectively carry out the support of the users (+-90)Transfer of knowledge to IT teamTroubleshooting problems with the userEnsure that daily/weekly/monthly checks/tasks are completed by the teamMonitoring of connected devices and the connectivity between BranchesMaintaining IT Documentation – ProceduresReporting faults to 3rd party suppliers and follow upUndertake travel to sites to perform installations and maintenance as requiredWindows Server (all versions) installations and configurations, including DHCP, DNS and Active Directory.Hyper-V Host and Guest installation, configuration, maintenance and migrations.After-hours monitoring and support of systems
Managerial Outline:
The IT Manager is responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. Under the Guidance / Instruction of the Group IT Manager, The IT Manager will (but not limited to):
Supervise the implementation and maintenance of our company’s computing needsManage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performanceDesign, develop, implement and coordinate systems, policies and proceduresIdentify problematic areas and implement strategic solutions in timeAudit systems and assess their outcomesPreserve assets, information security and control structures
Qualifying experience:
Proven working experience as an IT Manager or relevant experienceExcellent knowledge of technical management, information analysis and of computer hardware/software systemsHands-on experience with computer networks, network administration and network installationAbility to manage personnel (Recruiting, Coaches, counsels, and disciplines)Strong critical thinking and decision-making skillsN+ (Competia) A+ (Competia), MCSE/MCITP and or relevant IT qualification (diploma/degree)Microsoft Windows (7.8.10.11) & Office 2010, 2013, 2016, 2019, 2021Service Management System e.g. Kaseya, Manage Engine Advanced knowledge related to networking, Switches and Router (Mikrotik) configuration
Qualifying attributes:
Able to liaise professionally with customers, suppliers and colleagueshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTAzOTYxOTU0P3NvdXJjZT1ndW10cmVl&jid=1742442&xid=4103961954
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Education: Matric or relevant qualifications/ certificationResponsibilities: Dynamic supportMaintenance and configurations to Mikrotik , fortigate firewalls, switches and access points. Windows Servers and Hyper V environments. Excellent communication skillsGood client skillsOwn car essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg3MjEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219050&xid=1109_87212
2y
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Duties & Responsibilities Excellent technical knowledge of L2 and L3 switches, Unifi and Remote Desktop.Assisting clients with CRM and providing remote support where necessary.Assisting with management of assets and monitoring and recording of assets.Assisting with onsite configurations, setting up of devices, wireless links and any other system related requirements.Skilled in presenting training on internal systems and other system training requirements to stakeholders.Extensive equipment support experience.Installation and support for hardware and various software applications.Working technical knowledge of current network protocols, operating systems, and standardsEnsure compliance to operational procedures, including security procedures.Knowledge of working with IT business continuity and disaster recovery plans.Have the ability to work after hours and provide support to stakeholders. Desired Experience & Qualification 2 - 5 years ExperienceNational Diploma OR BSc Degree, BTech (Computing / Information Systems) OR relevant tertiary qualification.CompTIA A+ and/or N+Juniper / Mikrotik CertifiedDrivers Licence needed (Travelling will be required)
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2y
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Qualifications required: MatricCertificates in IT would be advantageous Skills and experience required: Must have own reliable vehicle and valid drivers license non-negotiable2- 3 years experience within IT - especially switches and networkingAdvantageous experience includes Ubiquiti, Rackus, MikroTik and experience of HP products Job description: Tend to client call outs while demonstrating excellent serviceSolve networking issues on site, including switches replacement and configuration of switchesPlease consider your application unsuccessful if you have not heard from us within 1 week.We will keep your details on file for future positions.
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2y
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The Technical Manager maintains the IT infrastructure and keeps systems and the Network infrastructure working at optimal levels. The incumbent is responsible for managing a team, Information Security Management and meeting internal and external SLA’s.
Key Performance Areas:
1. Availability Management
2. Business Relationship Management
3. Incident Management
4. Problem Management
5. Information Security Management
6. Managing IT staff
7. Availability of Server and critical Network Infrastructure
Required Experience:
Highly skilled Senior Engineer with 5 years Systems Engineering experience
Microsoft Server 5 years
Microsoft Exchange 5 years
Networks Experience 5 years
Programming languages 2 years
ITIL Framework Methodology 2 years
Network Best Practice 2 years
Mikrotik Experience 3 years
Information System Security 3 years
Must have experience in managing and motivating technical teams
MCSE or equivalent tertiary education
Network+ or equivalent
Security+ or equivalent
Degree in Computer Science or relevant is beneficial
40 000 per Month
MCSE or equivalent tertiary education
Network+ or equivalent
Security+ or equivalent
Degree in Computer Science or relevant is beneficial
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI0MjJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1134437&xid=1555_2422
2y
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*Reference: JHB004906-MR-2*
Our IT Client is looking for an ISP Systems Support Administrator based in Midrand
**Minimum requirements:
**
* Minimum 2 years experience as a Systems Support Administrator
* Solid working knowledge of Cambium, Mikrotik and Ubiquiti equipment is essential
* Understanding BGP, OSPF, and network routing will also be an advantage.
* Prepared to travel when necessary
* Provide technical systems support to all clients by managing the existing national networks
* Provide technical systems support for new highsite/s and end-user installations and network infrastructure growth
* Maintenance and management of network hardware infrastructure, firmware upgrades, wireless link frequency management
* Managing ticket system and ensuring tickets are actioned and closed timeously
* Liaising with upstream providers in event of any network failure or outage
* Ensuring clients are always informed as to the status of networks
* Proactively inform clients when network utilization is near capacity
* Provide support when required in the event of an outage/failure even after business hours.
* Updating of network monitoring systems and technical administration
* After-hours/weekend remote support on Adhoc roster basis
*Consultant: Mellissa Rambally - Dante Personnel Johannesburg
Apply via our website (www.dantesa.co.za)(\https:/www.dantesa.co.za\)
If you do not hear from us within 5 days, please accept that your application was unsuccessful*
R R18 - R24 000 ctc based on experience
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The Role: Essential functions: Technical knowledge relating specifically to companys systems and antennas.Solution architecting skills.Skills and Experience: Essential Qualification: Grade 12.National Diploma or BTech Degree (preferred in Telecommunications and/or Information Technology). Preferred Qualification: National Diploma or BTech Degree (preferred in Telecommunications and/or Information Technology). Experience required: Minimum 3 years experience in Telecommunications and/or Information TechnologyExperience with latest next generation wireless technologies advantageous (4G/5G, LTE, IoT, LoRaWAN, Sigfox, Zigbee).Radio Frequency experience (DMR, TETRA, Wireless WAN/LAN i.e. Microwave in PTP and PTMP, Wi-Fi etc environments. Advanced networking literacy (N+, Cisco and CCNA)Networking experience (Cisco, Aruba, HP, Mikrotik etc). Strong IP routing, subnetting and switching expertise. VPNs, Firewalls and virtual environments.Troubleshooting, finding and tracing of networking.QoS (Quality of Service).Thorough understanding of the end-to-end OSI model layers 1-5. Layers 6-7 knowledge will be beneficial.Other: Work environment: Office environment.Client visits.Site visits. Physical demands: Climb towers, ladder and operate small equipment.Troubleshooting.Site visits. Travel: Traveling be required from time to time. Â
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2y
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Education: Matric or relevant qualifications/ certificationResponsibilities: Dynamic supportMaintenance and configurations to Mikrotik , fortigate firewalls, switches and access points. Windows Servers and Hyper V environments. Excellent communication skillsGood client skillsOwn car essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzMzY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1239003&xid=1109_93367
2y
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*Our client, a leader within the Shared Office Space sector, has a vacancy for a Snr IT Technician to join their team.*
*Job Description:*
*The Snr IT Technician is responsible for ensuring that both the hardware and software is adequately maintained and installed and that the IT services offered to the company clients (i.e., internet) is fast and stable. The Snr IT Technician is also responsible for driving IT strategy in the company and ensuring maximum benefit and use of current technology. The Snr IT Technician will be responsible for all three branches in the Johannesburg area, and will be expected to travel from branch to branch as needed.*
*Main Duties & Responsibilities:*
* Office 365
* Assisting and training users on SharePoint
* Assisting staff with tasks and information they don’t have access to
* Have a good understanding of SharePoint and O365 applications
* User account administration and setup
* License and product management
* Mailing list and group management
* Service access control
* Application for new licenses and service additions
* Implementation of new service needed by the business
* Maintenance and support of application part of the suite
* Printers (Papercut)
* Add and remove users from Papercut
* Install virtual print queues on devices
* Assist and training clients on machine functions
* Monitor toner levels
* Generate monthly usage reports for rent roll
* Maintenance and installation of Papercut related applications
* Troubleshooting of printer related issues
* Maintain the integrity of the system and ensure it conforms to company policy
* Internet
* Troubleshooting internet problems internally and externally
* Liaising with service providers when there is a disruption in connectivity
* Consult with clients on particular internet solutions
* Provide standard and bespoke internet solutions to clients
* Maintenance and oversight of firewalls (Mikrotik)
* Maintenance and oversight of network switches (Netgear, TP-Link, HP, UniFi)
* *Must have:*
* *Good understanding of Radius and user account provisioning*
* *Good understanding of dynamic routing (OSPF)*
* *Good understanding of networking concepts (EoIP, GRE, L2TP, PPTP, VLANs, NAT)*
* *Good understanding of bandwidth management (Queues)*
* *Good understanding of firewalling (Filters and Mangle)*
* Telephony VOIP & PABX
* MAN3000 (call logging software)
* Generating reports of call for rent roll
* Generating custom call reports for clients on request
* Adding and removing users phone codes
* Ensuring the system is working correctly
* Panasonic PABX unified Maintenance Console (Telephone Management Software)
* Assigning clients telephone and extension numbers
* Adding clients company names to assigned numbers
* Removing ex clients from the directory
* Adding and removing users phone codes
* Adding special call forwarding functions on clients requests
* Maintain the i
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2y
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My client based in Johannesurg South is looking for a Tier 3 Systems Engineer (Level 3 Support Technician). The successful candidate will need to be able to troubleshoot on different IT environments/infrastructures, focused on Microsoft systems.Your key accountabilities will be to provide a top tier (Tier 3) of support: Advanced troubleshooting of servers, internet and network issues, as well as root cause analysis. You also need to plan and implement new infrastructure, as well as tier 2 support: Server monitoring and maintenance, backup testing, general support and training.Knowledge and skills: UTM: setup, implementation, advanced (FortiGate)Advanced Threat Mitigation knowledgeSwitching and VLAN’sServers: hardware and software config and troubleshooting, recoveryServer maintenance, root cause analysisRemote SupportCloud and Onsite Backups testing, impl. and Disaster RecoveryAdvanced Exchange config, incl Fed, ClustersMicrosoft 365 deployment, supportWireless infrastructure, incl Mikrotik, UBNTVOIP including Yealink Phone systemAbility to train younger techniciansQualifications: A+ N+MCSEMatricExperience: 5 Years Support Desk3 Years Escalated Support2 Years Hardware
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2y
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Education: Matric or relevant qualifications/ certificationResponsibilities: Dynamic supportMaintenance and configurations to Mikrotik , fortigate firewalls, switches and access points. Windows Servers and Hyper V environments. Excellent communication skillsGood client skillsOwn car essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc5OTg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1205820&xid=1109_79988
2y
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Converged Group is currently recruiting for an experienced and qualified *Mid-level Network Engineer* to join our dynamic team.
* Handle day to day programming of CPE devices
* Handle day to day changes on CPE and customer networks and firewalls
* Handle scoping, prepping , deployment and install of Network and firewall equipment
* Handle the in-office IT requirements
* Will eventually, as skills improve be brought into working on our National Fibre/L2 carrier network
* Will eventually, as skills improve be brought into working on Core network in datacentres
* General Administration on keeping Documents with network and programming up to date
* Matric
* Preferably have done N+ course
* Have a good understanding of network topologies and vlans
* Should have an understanding of Programming switches in the command line
* High degree of accuracy and attention to detail
* High level of pride in work and need to be able to do need and tidy work when it comes to patching and cabling requirements
* Excellent communication skills, both verbal and written
* Skills needed:*
* An ability to work quickly and accurately
* A can-do attitude and willing to google and learn using online material
* To be honest, discreet, and trustworthy
* Commitment to working efficiently and accurately and willing to put in time afterhours to upskill and practice new skills learned
* Having knowledge of Mikrotik and Firewalls will be an advantage
* Having knowledge of Carrier, Core ISP and BGP networks will be an advantage
* For advanced skills required, we will look at appropriate training courses either official online or class room training
Market related
* Matric
* Preferably have done N+ course
* Have a good understanding of network topologies and vlans
* Should have an understanding of Programming switches in the command line
* High degree of accuracy and attention to detail
* High level of pride in work and need to be able to do need and tidy work when it comes to patching and cabling requirements
* Excellent communication skills, both verbal and written
* Skills needed:*
* An ability to work quickly and accurately
* A can-do attitude and willing to google and learn using online material
* To be honest, discreet, and trustworthy
* Commitment to working efficiently and accurately and willing to put in time afterhours to upskill and practice new skills learned
* Having knowledge of Mikrotik and Firewalls will be an advantage
* Having knowledge of Carrier, Core ISP and BGP networks will be an advantage
* For advanced skills required, we will look at appropriate training courses either official online or class room training
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzMwNzQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1204224&xid=1555_30746
2y
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