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Gauteng IT Manager
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General Details
Location:
Advertised By:Agency
Company Name:SA Metal Group (Pty) Ltd
Job Type:Full-Time
Description
Job description:
The IT Manager oversees all aspects of IT Support, amongst others:
- First, second and third line support
- Responsible for day to day operations of small IT team, as part of a larger national team
- Leading the IT support personnel to efficiently and effectively carry out the support of the users (+-90)
- Transfer of knowledge to IT team
- Troubleshooting problems with the user
- Ensure that daily/weekly/monthly checks/tasks are completed by the team
- Monitoring of connected devices and the connectivity between Branches
- Maintaining IT Documentation – Procedures
- Reporting faults to 3rd party suppliers and follow up
- Undertake travel to sites to perform installations and maintenance as required
- Windows Server (all versions) installations and configurations, including DHCP, DNS and Active Directory.
- Hyper-V Host and Guest installation, configuration, maintenance and migrations.
- After-hours monitoring and support of systems
Managerial Outline:
The IT Manager is responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. Under the Guidance / Instruction of the Group IT Manager, The IT Manager will (but not limited to):
- Supervise the implementation and maintenance of our company’s computing needs
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
- Design, develop, implement and coordinate systems, policies and procedures
- Identify problematic areas and implement strategic solutions in time
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
Qualifying experience:
- Proven working experience as an IT Manager or relevant experience
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with computer networks, network administration and network installation
- Ability to manage personnel (Recruiting, Coaches, counsels, and disciplines)
- Strong critical thinking and decision-making skills
- N+ (Competia) A+ (Competia), MCSE/MCITP and or relevant IT qualification (diploma/degree)
- Microsoft Windows (7.8.10.11) & Office 2010, 2013, 2016, 2019, 2021
- Service Management System e.g. Kaseya, Manage Engine Advanced knowledge related to networking, Switches and Router (Mikrotik) configuration
Qualifying attributes:
- Able to liaise professionally with customers, suppliers and colleagues<...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTAzOTYxOTU0P3NvdXJjZT1ndW10cmVl&jid=1742442&xid=4103961954
Id Subtitle 1244188054
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SA Metal Group (Pty) Ltd
Selling for 2+ years
Total Ads51
Active Ads51
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Responsibilities of the Role
Responsible for the installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware and associated utility software products, in support of business processing requirements and operating and service level agreements and in accordance with established routines.To perform software installations and upgrades to operating systems and will be responsible for the authorisation and monitoring of access to computers or infrastructure in accordance with established organisational policy.Investigate unauthorized access, and the performance of other administrative duties relating to security management while ensuring data/media recoverability by implementing a schedule of system backups and database archive operations.Responsible for providing support and coaching to the systems administration team.
Key Requirements:
Matric plus NQF Level 7 Qualification in Computer Sciences or equivalentITIL FoundationMicrosoft Certification on Windows 10 and Office applications. Including A+ or N+ qualifications.Microsoft Certification on Windows Server 2016, Skype, and Azure Cloud TechnologiesKnowledge of business policies, processes and procedures, legal complianceMinimum 6 years’ experience in Information TechnologyAdvanced working knowledge of Active Directory (Windows Server 2016), Windows 10 Technical Support, Windows Server 2016 Administrator, MS Office 365 Administration,ITIL Service Management, Network Administration, COMPATIA A+, MS Azure Administration, Telephony and VoIPWorking knowledge of virtualization technologiesAdvanced working knowledge and understanding of computer systems, technologies, and peripherals (Azure Cloud Technologies, Information Security, Virtual Private Networks, Local Area Networks, Wide Area Networks, Desktops, Backup software, Notebooks, Skype, Physical and Logical Access Control, Tracking systems, Audio Visual equipment, and Surveillance systems)Sound understanding of the relevant IT Frameworks, such as COBIT and ITILSound understanding of the relevant Service Management practices, defined in these frameworks, such as Incident-, Problem and Knowledge ManagementAdvanced knowledge and understanding of Information- and Cyber Security as well as Data Protection principlesGood working knowledge and understanding of computer systems and technologies
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