Gauteng IT Manager

8 months ago441 views
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General Details
Advertised By:Agency
Company Name:SA Metal Group (Pty) Ltd
Job Type:Full-Time
Description

Job description:

The IT Manager oversees all aspects of IT Support, amongst others:

 

  • First, second and third line support
  • Responsible for day to day operations of small IT team, as part of a larger national team
  • Leading the IT support personnel to efficiently and effectively carry out the support of the users (+-90)
  • Transfer of knowledge to IT team
  • Troubleshooting problems with the user
  • Ensure that daily/weekly/monthly checks/tasks are completed by the team
  • Monitoring of connected devices and the connectivity between Branches
  • Maintaining IT Documentation – Procedures
  • Reporting faults to 3rd party suppliers and follow up
  • Undertake travel to sites to perform installations and maintenance as required
  • Windows Server (all versions) installations and configurations, including DHCP, DNS and Active Directory.
  • Hyper-V Host and Guest installation, configuration, maintenance and migrations.
  • After-hours monitoring and support of systems

 

Managerial Outline:

The IT Manager is responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. Under the Guidance / Instruction of the Group IT Manager, The IT Manager will (but not limited to):

  • Supervise the implementation and maintenance of our company’s computing needs
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures

 

Qualifying experience:

  • Proven working experience as an IT Manager or relevant experience
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Hands-on experience with computer networks, network administration and network installation
  • Ability to manage personnel (Recruiting, Coaches, counsels, and disciplines)
  • Strong critical thinking and decision-making skills
  • N+ (Competia) A+ (Competia), MCSE/MCITP and or relevant IT qualification (diploma/degree)
  • Microsoft Windows (7.8.10.11) & Office 2010, 2013, 2016, 2019, 2021
  • Service Management System e.g. Kaseya, Manage Engine Advanced knowledge related to networking, Switches and Router (Mikrotik) configuration

 

Qualifying attributes:

  • Able to liaise professionally with customers, suppliers and colleagues<...
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SA Metal Group (Pty) Ltd
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