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Helpdesk Engineers (Intermediate and Senior)
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General Details
Location:
Advertised By:Agency
Company Name:Niche Recruiting
Job Type:Full-Time
Description
My client based in Parktown is looking for Intermediate and Senior Helpdesk Engineers to join their team. Salary rangese between R12k to R20k per month, depending on skill, experience and tenure.
Outputs:
- Technical knowledge of computers, operating systems and widely used computer applications
- Ability to troubleshoot to determine the best solution based on a problem presented by a user.
- Ability to build, configure and repair computer hardware and other devices
- Ability to learn and support third party applications
- Knowledge of computer networks and router configurations
- Installation and configuration processes
- Administrative Process
Requirements:
- 3 + years’ experience as a Helpdesk Engineer or similar role
- A+ (Essential)
- Microsoft Certified Solutions Expert (MCSE)(Essential)
- Tech, B.Com or B.Sc. Computer Science or Information Systems or B.Eng (Advantageous)
Personality Traits:
- Team Player
- Coach
- Process Champion
- Customer Champion
- Consultant
- Risk Mitigator
- Solution Orientated
- Knowledge Manager
- Relationship builder
- Change Leader
- Problem Owner
Skills:
- Knowledge of computer hardware, operating systems and Microsoft Office Applications
- Ability to understand various devices with more complex configurations
- Helpful nature with the ability to communicate with clients in a professional manner
- Ability to understand and resolve problems
- Problem solver with the ability to mentor more junior staff in the team
- Microsoft Office
- Microsoft Operating Systems
- Network Protocols
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTA3NTcwODE1P3NvdXJjZT1ndW10cmVl&jid=1583550&xid=1107570815
Id Subtitle 1212887468
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Niche Recruiting
Selling for 3+ years
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PURPOSE OF THE POSITION
The purpose of the role is to develop an effective ERP system that will help the organization in maintaining and processing employee payroll records accurately.
Primary Responsibilities for the Role
Technical Delivery
· Delivering HR process and deliverables in SAP HR Payroll Module
· Implementing, upgrading and extending existing SAP HR applications
· Configuring SAP payroll for different clients as per SLA guidelines
· Assisting clients in planning implementation, selection, testing and fit analysis for payroll processing
· Off-Cycle payroll, reversals and check replacements.
· Tax update Bulletins for tax and regulatory changes
· Personal structure, Enterprise structure, PA info types, PA integration issues
· Created Wage types in the WT catalogue for additional wage types and defined the wage type models.
· Setting up Weekly payrolls and Weekly shut down periods.
· Ability to facilitate workshops
· LSMW Bulk uploads
· Ability to configure payroll schemas
· Ability to apply SAP Notes
Technical Support
· Providing post-implementation support of large-scale SAP HR application solutions
· Improving operational metrics, performance measurement and business case development
· Providing functional knowledge as well as managing client relationships
· Assisting clients in implementing HR payroll systems
· Delivering innovative ERP software to leading public and commercial organizations in 14 industries worldwide
Minimum Qualification and Experience Requirements
· Bachelor’s degree (IT, Computer Science, or other relevant fields)
· Minimum five (7) years plus, experience in business and HR functional knowledge.
· SAP Certified preferred.
· K4/5 preferably.
· Knowledge of Rules and schemas
· Consulting is a must for the role
Desired Skills and Qualities
Personal Attributes and Qualities
· Good communication skills.
· Results orientated and enthusiastic.
· Technical writing
· Presentation skills
· Problem solving technique
· Team player
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Responsibilities of the Role
Responsible for the installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware and associated utility software products, in support of business processing requirements and operating and service level agreements and in accordance with established routines.To perform software installations and upgrades to operating systems and will be responsible for the authorisation and monitoring of access to computers or infrastructure in accordance with established organisational policy.Investigate unauthorized access, and the performance of other administrative duties relating to security management while ensuring data/media recoverability by implementing a schedule of system backups and database archive operations.Responsible for providing support and coaching to the systems administration team.
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