Systems Administrator

Responsibilities of the Role

• Responsible for the installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware and associated utility software products, in support of business processing requirements and operating and service level agreements and in accordance with established routines.
• To perform software installations and upgrades to operating systems and will be responsible for the authorisation and monitoring of access to computers or infrastructure in accordance with established organisational policy.
• Investigate unauthorized access, and the performance of other administrative duties relating to security management while ensuring data/media recoverability by implementing a schedule of system backups and database archive operations.
• Responsible for providing support and coaching to the systems administration team.

Key Requirements:

• Matric plus NQF Level 7 Qualification in Computer Sciences or equivalent
• ITIL Foundation
• Microsoft Certification on Windows 10 and Office applications. Including A+ or N+ qualifications.
• Microsoft Certification on Windows Server 2016, Skype, and Azure Cloud Technologies
• Knowledge of business policies, processes and procedures, legal compliance
• Minimum 6 years’ experience in Information Technology
• Advanced working knowledge of Active Directory (Windows Server 2016), Windows 10 Technical Support, Windows Server 2016 Administrator, MS Office 365 Administration,
• ITIL Service Management, Network Administration, COMPATIA A+, MS Azure Administration, Telephony and VoIP
• Working knowledge of virtualization technologies
• Advanced working knowledge and understanding of computer systems, technologies, and peripherals (Azure Cloud Technologies, Information Security, Virtual Private Networks, Local Area Networks, Wide Area Networks, Desktops, Backup software, Notebooks, Skype, Physical and Logical Access Control, Tracking systems, Audio Visual equipment, and Surveillance systems)
• Sound understanding of the relevant IT Frameworks, such as COBIT and ITIL
• Sound understanding of the relevant Service Management practices, defined in these frameworks, such as Incident-, Problem and Knowledge Management
• Advanced knowledge and understanding of Information- and Cyber Security as well as Data Protection principles
• Good working knowledge and understanding of computer systems and technologies