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Results for remote support in "remote support" in Jobs in South Africa in South Africa
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Block / Facilities AdministratorJoin a growing remote team supporting residential property management across the UKFully remote (South Africa) | UK working hours | R25,000 per monthAbout Our ClientOur client is a UK-based property management company specialising in the administration and compliance of residential and mixed-use blocks. With a commitment to professional service delivery and operational excellence, they offer a supportive, remote-first environment where team members can grow within a fast-paced industry.The Role: Block / Facilities AdministratorThis fully remote role is responsible for supporting the day-to-day administration of a UK-wide portfolio of residential and mixed-use properties. Youll work closely with property and block managers to keep buildings compliant and well-maintained, while serving as a central point of contact for residents and contractors. The position requires strong organisational skills, clear communication, and the ability to manage multiple workflows in a dynamic remote environment.Key ResponsibilitiesBring at least 2 years of administrative experience, ideally in property or block managementSupport block and facilities management teams with day-to-day admin tasksMaintain accurate records, compliance logs, and building documentationHandle resident queries professionally via email and phoneCoordinate with contractors for repairs, maintenance, and inspectionsTrack ongoing works, updates, and facilities issuesAssist with service charge invoicing, budget updates, and basic financial trackingHelp manage compliance, health & safety documents, and audit prepAbout You2+ years of administrative experience, preferably in a property-related environmentExcellent verbal and written communication skillsStrong attention to detail and accuracy in record-keepingAble to prioritise and manage multiple tasks independently in a remote settingFamiliarity with UK property compliance, service charges, or block management is a plusReliable home office setup with own laptop and stable internet connectionAvailable to work Monday to Friday, 08:0017:00 UK time
https://www.jobplacements.com/Jobs/B/Block-Facilities-Administrator-1250484-Job-Search-1-12-2026-8-23-48-AM.asp?sid=gumtree
2d
Job Placements
1
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The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong expertise in networking and routing, applying their knowledge to resolve problems efficiently and effectively. With a minimum of 3 years experience in a networking environment, the Business Support Specialist is expected to demonstrate advanced technical proficiency, excellent problem-solving skills, and the ability to work collaboratively with both customers and internal teams. Key Responsibility Areas:Advanced Technical SupportProvide advanced troubleshooting and resolution for complex technical issues.Support advanced customer setups, including networking and routing configurations.Conduct fault diagnosis and in-depth troubleshooting using diagnostic tools and remote access.Deliver remote support to customers via AnyDesk or similar platforms.Escalation & CollaborationServe as an escalation point for frontline support teams, offering guidance and expertise.Follow the escalation matrix and document all escalated cases for audit purposes.Collaborate with CNOC and Core Engineering teams on complex fault investigations.Identify recurring issues and log them for problem management or system improvements.Customer Interaction & CommunicationHandle calls, triage issues, and manage support tickets efficiently.Provide timely client feedback and maintain clear, professional communication.Communicate directly with VIP clients
https://www.executiveplacements.com/Jobs/I/IT-Business-Support-Specialist-1250815-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
1d
Executive Placements
1
If anyone is looking for short-term admin, data capturing, planning, or PA support, I’m currently available.
Remote or Cape Town–based.
Please feel free to pass my name along, thank you!
5d
Gardens1
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The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong expertise in networking and routing, applying their knowledge to resolve problems efficiently and effectively. With a minimum of 3 years experience in a networking environment, the Business Support Specialist is expected to demonstrate advanced technical proficiency, excellent problem-solving skills, and the ability to work collaboratively with both customers and internal teams. Key Responsibility Areas:Advanced Technical SupportProvide advanced troubleshooting and resolution for complex technical issues.Support advanced customer setups, including networking and routing configurations.Conduct fault diagnosis and in-depth troubleshooting using diagnostic tools and remote access.Deliver remote support to customers via AnyDesk or similar platforms.Escalation & CollaborationServe as an escalation point for frontline support teams, offering guidance and expertise.Follow the escalation matrix and document all escalated cases for audit purposes.Collaborate with CNOC and Core Engineering teams on complex fault investigations.Identify recurring issues and log them for problem management or system improvements.Customer Interaction & CommunicationHandle calls, triage issues, and manage support tickets efficiently.Provide timely client feedback and maintain clear, professional communication.Communicate directly with VIP clients
https://www.executiveplacements.com/Jobs/I/IT-Business-Support-Specialist-1251073-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
1d
Executive Placements
1
IT & Infrastructure
The IT Support Technician
Reports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other administrative and support functions.
Semi-Skilled in technical support
Responsibilities include the following:
• • Incident Management functions and processes
• • Maintenance of Tickets
• • Incident Triage, making sure incidents are prioritized and managed correctly.
• • Resolving IT and Facilities related requests or incidents.
• • Ensuring that a high level of customer service and support is provided to all internal and external customers
• • Follow through with P1/P2 escalations
• • Ensure all calls logged via IT Request and Incident Forms, prioritized, and resolved within internal SLA
• • Provide On-Site as well as remote assistance over the phone, through instant messenger and using remote support tools.
• • Password Management – Reset and unlock of user accounts
• • AD Administration, creating, updating and removal of user accounts
• • JML (Creating of new accounts, movement between campaigns, Terminations)
• • Asset management
• • Preparing and re-arranging desks, including moving / setup of computers as required by campaigns
• • Effective communication to team leaders and end users.
• • Resolve all IT requests promptly
• • Log every request and drive adoption by Team leaders and agents to complete the incident and request forms themselves. (Keep track of time taken to perform each request/task/incident)
• • Escalate unresolved incidents.
• • Maintain an accurate ASSET list.
• • Schedule adherence
• • Customer Satisfaction
Good Knowledge of Active Directory, IP Networking, Anti Virus and general technical support knowledge.
https://www.ditto.jobs/job/gumtree/1163168466&source=gumtree
9mo
CallForce
1
Minimum requirements: Bachelors degree in Computer Science, Information Technology (IT), Network Administration, or a related engineering fieldGood knowledge of Cambium, Mikrotik and Ubiquiti equipment is essentialBasic understanding BGP, OSPF and network routing will also be an advantageMust have worked as an ISP systems administrator for at least 6 monthsWill be required to provide standby remote support over weekends and public holidays (Standby approximately once a month)Key responsibilities: Provide technical systems support to all our clients by managing our existing national networksProvide technical systems remote support for new highsite/s and end user installations and network infrastructure growthMaintenance and management of network hardware infrastructure, firmware upgrades, wireless link frequency managementManaging ticket system and ensuring tickets are actioned and closed timeouslyLiaising with upstream providers in event of any network failure or outageEnsuring clients are always informed as to status of networksPro-actively working with clients and have good client communication skills is essentialProvide support when required in the event of an outage / failure even after business hoursUpdating of network monitoring systems and technical administrationConsultant: Thandi Speelman - Dante Personnel Johannesburg
https://www.jobplacements.com/Jobs/J/Junior-Network-System-Support-Administrator-1250998-Job-Search-01-13-2026-04-34-04-AM.asp?sid=gumtree
1d
Job Placements
1
We are the rebels of finance tech. We automate the boring bits so investment firms can focus on the big stuff. Were not your average corporate nine-to-five, were a powerhouse of innovation, wrapped in code and fuelled by ? and ?? energy!! You will be responsible for software development on a financial services product. You excel in complex application design and frameworks. You will work remotely with a highly skilled team and collaborate extensively. ?? What Youll Do: Writing clean, high-quality, high-performance, maintainable code with testsDevelop and support software including application logic and web based user interfacesFocus on meeting business objectives and compliance standardsSupport test and deployment of new products and featuresPair program where appropriate ??? Your Toolkit Should Include: Bachelors degree in Computer Science (or related field)15+ years of relevant work experienceJavaPythonAWS, OOPC++Expertise in Object Oriented Design and Object DatabasesExperience with Agile software development methodologiesSmalltalk skills advantageous Reference Number for this position is GZ60665 which is a permanent REMOTE position offering a cost to company salary of R1.5m per annum
https://www.executiveplacements.com/Jobs/S/SENIOR-SOFTWARE-ENGINEER--100-REMOTE--R15m-PA-1200669-Job-Search-7-7-2025-5-42-28-AM.asp?sid=gumtree
6mo
Executive Placements
1
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Junior AccountantJoin a Growing Global Finance Team Remote Role with Development PotentialRemote (South Africa) | R20 000 R30 000 per month | 9am 6pm , Flexible HoursAbout Our ClientOur client is a dynamic international business with a fast-paced and scaling finance environment. The South Africa-based finance team supports global operations, providing critical transactional and reporting support. This is a unique opportunity to join a remote-first team that values accuracy, growth, and continuous improvement.The Role: Junior AccountantThe Junior Accountant supports core transactional accounting activities, ensuring accuracy across accounts payable, accounts receivable, cash processing, and financial systems. This hands-on role plays a vital part in maintaining up-to-date financial records, supporting audits, and improving accounting processes. Its ideal for someone early in their finance career looking to grow into broader accounting responsibilities.Key ResponsibilitiesMinimum 12 years experience in Accounts Payable and Accounts ReceivableManage billing, receipts allocation, and proactive debt chasing for receivablesProcess supplier invoices, resolve queries, and prepare weekly payment runsMaintain customer and supplier records with accuracy and escalation where neededPerform daily bank postings and assist with bank reconciliationsKeep financial and commercial systems (including Xero) updated and accurateAssist with month-end close, reconciliations, and supporting schedulesSupport audit preparation and internal control documentationContribute to process improvement and automation projects as the business scalesAbout You12 years experience in AP/AR within a finance teamProficient in Xero and intermediate Excel/Google Sheets skillsHighly detail-oriented with a strong sense of ownershipClear communicator with strong interpersonal skillsSelf-motivated, deadline-driven, and comfortable in a remote team settingEager to grow and take on more accounting responsibilities over time
https://www.jobplacements.com/Jobs/J/Junior-Accountant-1248957-Job-Search-1-7-2026-6-59-30-AM.asp?sid=gumtree
7d
Job Placements
1
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Minimum Requirements:MatricOwn reliable vehicle + Valid Driverâ??s LicenceDiploma in Information Technology / IT Management (advantageous)Oracle background / experienceDatabase experienceLinux experience (RedHat, Debian or similar)Networking experienceA+ and N+ qualification or equivalent experienceMS Word & Excel proficiencyStrong problem-solving and troubleshooting abilitiesExperience with SAN/server hardware (advantageous)SQL knowledge or qualification (advantageous)Previous toll system experience (advantageous) Key Responsibilities:Maintain PCI compliance across toll systemsProvide 2nd-level support for Linux and Oracle systemsMonitor system performance daily, weekly, and monthlyTroubleshoot Linux-based systems and perform recovery where neededTroubleshoot and replace faulty networking equipmentMaintain communication infrastructure across remote sitesWork closely with TCH Technicians to resolve plaza and lane issuesLoad and collect raw data from remote sites (when required)Log, track, and resolve IT issues via the HelpdeskLiaise with overseas suppliers and network support contractorsPerform preventative maintenance on systemsMaintain and control data centre operationsEnsure uptime of servers and workstationsDocument problems and solutions for future referenceMaintain and manage toll system hardware and software inventorySubmit monthly reportsSupport end users onsite and remotelyWork shifts, including weekends and public holidays Please note: Only shortlisted candidates will be contacted
https://www.jobplacements.com/Jobs/T/Toll-and-Helpdesk-Technician-703126-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
1h
Job Placements
1
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Salary: R30,000 R50,000 per month (depending on experience)Experience Required: 36 yearsWorking Hours: UK working hoursContract: 6-month probation/initial engagement, transitioning to permanent (performance dependent)Location: Remote (Cape Town-based)Role OverviewWere hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base. Youll deliver remote support, troubleshooting, installations, and proactive maintenance across modern workplace environments. This is a client-facing role requiring excellent communication, ownership, and strong technical problem-solving ability.Key ResponsibilitiesProvide remote IT support to clients across a global environmentResolve day-to-day technical issues and handle escalations when requiredSet up and configure IT services and solutionsMonitor network and service performance, ensuring uptime and stabilityManage customer environments using centralised management toolsSupport connectivity, telecoms, and WiFi troubleshooting/configurationDeliver a consistently high level of customer service and engagementProvide clear updates, technical recommendations, and progress reportingMaintain accurate ticket notes, time entries, and documentationSupport internal systems and assist with wider technical tasks as needed.Essential Technical SkillsStrong experience with Windows environments, including:Windows 10/11 supportActive Directory & Group PolicyMicrosoft TeamsMicrosoft 365 configuration, administration, and migration experienceDesktop support across Windows and MacOSExperience deploying critical/security updates during scheduled maintenance windows using centralised automated toolsExperience managing centralised anti-malware platformsStrong networking fundamentals, including wireless networking.Desirable / Advantageous SkillsFirewall and WAN security exposureCloud support exposure (Azure / AWS)Web security filtering toolsEmail security/content filtering tools (e.g., Mimecast)Experience with RMM toolsIndustry certifications such as Microsoft / Cisco CCNA (or similar)Required Soft Skills & AttributesStrong troubleshooting and fault-finding abilityExcellent spoken and written English (must be grammatically strong)https://www.jobplacements.com/Jobs/I/IT-Support-Engineer-1248881-Job-Search-1-7-2026-3-12-58-AM.asp?sid=gumtree
7d
Job Placements
1
Job Specification – Remote Condition Monitoring SpecialistLocation: Germiston Contract Type: Permanent Salary: Market related and negotiable Experience Level: Junior (1–3 years) Role OverviewWe are seeking a junior Remote Condition Monitoring Specialist to support the monitoring, analysis, and performance optimisation of modular process plants, pilot plants, demonstration plants, and full?scale production systems across multiple industries. These include mining, metallurgical, oil & gas, petrochemical, and food & beverage environments.The role involves configuring new sites, maintaining system uptime, analysing monitoring data, managing alarms and deviations, and ensuring accurate feedback into field?support and job execution processes. The successful candidate will work closely with engineering, operations, and field?support teams to enhance plant reliability, predictive maintenance, and uptime across the installed base.This position is ideal for someone with a technical qualification in Instrumentation & Control, Electrical, Mechanical, Mechatronics, or Automation, who is eager to grow within a specialist modular process?plant environment. Minimum Qualifications National Diploma or Degree in Instrumentation and Control (preferred)OR a relevant technical qualification in:Electrical Engineering (Light Current / Process Control)Mechanical EngineeringMechatronicsIndustrial EngineeringInstrumentation EngineeringAutomation / Process ControlInstrumentation or Automation short courses (advantageous)PLC/SCADA training (Siemens, Allen?Bradley, Schneider, etc.)Condition Monitoring fundamentals (vibration, thermography, oil analysis) – advantageousIoT / IIoT or data acquisition exposure – beneficial Key Responsibilities:System Setup & Configuration (New Deployments)Configure and onboard new client sites onto the remote monitoring systemIntegrate sensors, PLC/SCADA data streams, communication links, and dashboardsVerify correct display of process data, alarms, KPIs, and trendsCapture site?specific metadata (equipment type, criticality, plant layout, installed base profile) System Maintenance & Uptime AssuranceMaintain functionality of the software platform, data acquisition systems, and monitoring hardwareDiagnose and resolve data integrity or connectivity issuesLiaise with v
https://www.executiveplacements.com/Jobs/R/Remote-Condition-Monitoring-Specialist-1251261-Job-Search-01-14-2026-02-00-48-AM.asp?sid=gumtree
11h
Executive Placements
1
About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician to join their dynamic team.Role Overview: As a IT Field Services Technician, you will play a critical role in providing remote and on-site technical support to our client’s customers. You will be responsible for diagnosing and resolving IT issues, performing regular maintenance, and ensuring the seamless operation of client IT infrastructure. Your expertise and excellent customer service skills will contribute to their reputation for excellence.You must currently reside in Cape Town to be considered for this role.Key Responsibilities:Provide remote and on-site technical support for hardware and software issues.Install, configure, and troubleshoot IT equipment, including desktops, laptops, printers, and networking devices.Perform regular maintenance and updates to ensure optimal performance of client systems.Assist with network setup and management, including switches, routers, and firewalls.Collaborate with remote support teams to resolve escalated issues efficiently.Maintain accurate documentation of client systems and service activities.Deliver exceptional customer service and build strong client relationships.Stay up-to-date with the latest industry trends and technologies.Qualifications:Proven experience as an IT Field Services Technician or similar role.Strong knowledge of computer hardware, software, and networking.Proficiency in Windows and macOS operating systems.Experience with Microsoft Office 365, Active Directory, and other common IT applications.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Ability to work independently and manage multiple tasks simultaneously.Minimum 2-3 years’ overall experience in IT MSP environment.Intermediate experience with Windows 2012 R2 / 2016 / 2019 / 2022.Intermediate experience with Active Directory, DNS, DHCP, IIS, PKI, etc.Intermediate experience with VMware vSphere 6.5 or above.Intermediate experience with Hyper-V 2012 or above.Good understanding of IP addressing and subnetting.Good understanding of mass storage like SANs and NAS devices.Good understanding of VLANs, routing, firewall behavior, packet shaping, etc.Comfortable working in server rooms/data centers racking and cabling up kit.Strong communication
https://www.executiveplacements.com/Jobs/I/IT-Field-Services-and-Remote-Desktop-Engineer-1249683-Job-Search-01-09-2026-02-00-15-AM.asp?sid=gumtree
5d
Executive Placements
1
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Marketing and Design CoordinatorJoin a dynamic team driving creative marketing execution in a flexible, remote-first environment.Remote, Cape Town | R20 000 R30 000 per monthAbout Our ClientOur client is an innovative digital business offering flexible, remote-first work in a high-impact marketing environment. With a focus on creativity, quality, and execution, they are expanding their team to support growing marketing initiatives across digital and event channels.The Role: Marketing and Design CoordinatorThe Marketing and Design Coordinator will play a key role in producing creative assets, coordinating marketing projects, and supporting execution across digital, print, and events. This role blends hands-on design with strong coordination and project ownership. Its ideal for a detail-oriented creative professional eager to develop broader marketing experience in a supportive and fast-paced team.Key ResponsibilitiesBring 23 years of experience in marketing, design, or creative coordinationDesign and produce digital and print marketing assets using Adobe InDesign, Canva, and FigmaManage project timelines and deliverables to meet deadlines and maintain quality standardsCoordinate the creation and delivery of event merchandise and collateral with internal and external teamsBuild and update WordPress landing pages and web contentUse MS Office (PowerPoint, Excel, Word, Outlook) for presentations, reporting, and documentationSupport marketing operations and campaign tracking; familiarity with MS Dynamics 365 is a plusAbout You23 years of relevant experience in marketing or designProficient in InDesign, Canva, WordPress, and MS Office toolsHighly organized, with strong communication and multitasking skillsProactive and eager to grow within a broader marketing functionExperience with MS Dynamics 365 or similar platforms is advantageousPrevious agency experience is a plusComfortable working remotely with flexible hours
https://www.jobplacements.com/Jobs/M/Marketing-and-Design-Coordinator-1249123-Job-Search-1-7-2026-8-05-42-AM.asp?sid=gumtree
7d
Job Placements
1
SavedSave
Do you see remote work as a "perk"? We regard it as a workplace feature that enables employees to do GREAT work.send CV's to manieb@augative.com The notion of working remotely may sound magical, but it's not suited to everyone. Remote personalities are hard-charging go-getters with a self-motivated mindset. They’re fine working with fewer rules and they’re not fazed by the isolation, diminished emotional and administrative support, or the reduced collaboration and recognition of remote work. Undecided? Read our approach down below. First, here are the role dimensions:Duties and responsibilitiesThe Software Support role provides assistance, advice, and solutions for computer software problems (e.g., operating systems, application malfunctions, customer setup and or usage), investigating problems, identifying their root causes, and suggesting solutions and/or pathways to them. Essential Duties and Responsibilities Troubleshoots and develops technical solutions related to software setup and usage for the ERP consultants, developers, and customers.Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion while assisting developers to find a permanent solution. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.Update and maintain internal software documentation.Coordinates with internal departments to ensure organizational and or client requirements are met.Identifies and troubleshoot reported issues and provides technical support as needed.Assist the development department with testing new features and bug fixes before updating all clients. Qualifications Bachelor's Degree in Information Technology or a Bachelor's degree or Diploma in Accounting/Bookkeeping. Proficiency Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills.Ability to use logic and reasoning to identify complex problems; review related information and develop options and implement solutions.Stays abreast of current technologies and develops innovative ideas to be introduced into new or existing products.Maintains expert knowledge of the product(s) and ensures that adaptations to applications provide solutions to user's needs.Provides technical training to clients or internal users. Experience+- 1 year experience with:Supporting applications, and direct engagement with business users requiredDebtors/Creditors reconciliation (Aging, Statements, Ledger Balances) is a plus!
8d
City Centre1
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Key responsibilities:You will configure and onboard new client sites onto remote monitoring platforms, integrating sensors, plc/scada data streams, communication links, and dashboards. You will ensure accurate data visualisation, alarm rules, trending, kpis, and reporting structures while capturing site-specific equipment and plant metadata. You will engage with domain specialists when advanced analysis is required and provide actionable insights to field support and project execution teams.Job experience & skills required:Strong experience in condition monitoring, reliability engineering, or remote monitoring systems.Solid understanding of industrial process plants and rotating or static equipment.Experience working with plc, scada, or iot-based monitoring platforms.Ability to interpret mechanical, electrical, control, or process-related signals.Strong analytical and problem-solving capability.Excellent communication skills with the ability to translate data into action.Ability to work independently while supporting cross-functional teams.Other requirements:Comfortable working in a remote, technology-driven environment.Strong computer literacy and reporting skills.Willingness to engage with clients, vendors, and internal stakeholders.Why this opportunity?Exposure to advanced remote monitoring and predictive maintenance systems.Opportunity to influence plant reliability and operational performance at scale.Strong technical role with strategic impact across multiple sites.Long-term career growth in reliability, digitalisation, and operational excellence.Apply now!If you have not received feedback within two weeks, please consider your application unsuccessful. Your profile will be retained for future suitable opportunities.
https://www.jobplacements.com/Jobs/A/Automation-Engineer-1249642-Job-Search-01-08-2026-16-13-29-PM.asp?sid=gumtree
2d
Job Placements
1
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Key Responsibilities:Desktop Support & TroubleshootingDeliver advanced support for desktops, laptops, and peripheral devices, including diagnostics and repair of hardware, operating systems, and applications.Resolve complex technical incidents and service requests promptly while maintaining high customer satisfaction.Support users in person and remotely, providing efficient solutions and detailed documentation of work performed.SCCM (System Center Configuration Manager)Manage software deployment, operating system imaging, and patch management through SCCM.Monitor system health, perform remote troubleshooting, and assist with application packaging and updates.Support the IT Team Lead with endpoint compliance and reporting.Ivanti Service ManagementLog, track, and update incidents and requests in Ivanti Service Management.Ensure adherence to SLAs, escalate unresolved issues when required, and maintain accurate, detailed records.Contribute to continuous improvement of service desk processes in line with ITIL practices.Cisco & AV Equipment SupportConfigure, maintain, and troubleshoot Cisco and Webex conferencing equipment, including Room Kits and other AV solutions.Set up and manage AV environments for meetings and executive sessions, ensuring seamless performance.Support integration between Webex, Microsoft Teams, and meeting room technologies.Microsoft Teams & Webex AdministrationProvide technical assistance with Teams and Webex scheduling, configuration, and troubleshooting.Support both end-user devices and conference room setups to ensure high-quality meeting experiences.ITIL & Process AlignmentFollow ITIL-aligned procedures for incident, problem, and change management.Document recurring issues and propose preventive or permanent res
https://www.executiveplacements.com/Jobs/S/Senior-Desktop-Support-Technician-1248374-Job-Search-01-05-2026-10-24-15-AM.asp?sid=gumtree
9d
Executive Placements
1
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Job Description:Engineer the Crossing: Diagnose and resolve a wide array of hardware, software, and network issues, constructing reliable solutions under pressureGuide the Travelers: Provide clear, patient, and effective support to users of all levels, ensuring they can navigate their digital landscape with confidenceFortify the Pathways: Proactively maintain and improve core systems, contributing to the overall stability and security of the technological environment Skills & Experience: The Builders Resolve: A proven ability to assess complex situations, devise practical solutions, and execute them with composureA Travelers Toolkit: Strong foundational knowledge across operating systems, office productivity suites, core networking, and remote support toolsThe Translators Gift: Exceptional communication skills, with the patience and clarity to guide others from confusion to mastery Qualification:Tertiary qualification preferredContact JADE PERUMAL on
https://www.executiveplacements.com/Jobs/I/IT-Support-Specialist-1249442-Job-Search-01-08-2026-04-13-05-AM.asp?sid=gumtree
2d
Executive Placements
1
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What Youll Be Doing:Deliver first- and second-line support for in-house developed applications and core infrastructureTroubleshoot issues within Microsoft Azure environments (e.g., AAD, VMs, and storage accounts)Perform day-to-day server support and maintenanceLog and resolve service requests through a structured ticketing systemProvide clear, helpful technical support via Teams or telephoneExplain complex technical issues in a user-friendly mannerMeet agreed Service Level Agreements (SLAs) for incident resolutionWork closely with internal technical teams to escalate and resolve complex issuesMaintain documentation and contribute to internal knowledge sharingWhat Youll Bring:2+ years experience in an IT support or technical operations roleProficiency in Microsoft Azure services and Windows Server environmentsSolid understanding of networking basics: DNS, DHCP, VPNs, IP addressing, and firewallsTroubleshooting skills for connectivity and infrastructure issuesBasic PowerShell scripting experience for automation and diagnosticsFamiliarity with ticketing systems (e.g., Jira)Excellent communication and customer service skillsAbility to juggle multiple support requests while staying organizedExperience working in a small, agile IT team environmentExposure to monitoring or remote support toolsDont miss out on this opportunity and apply today.
https://www.executiveplacements.com/Jobs/T/Technical-Support-Analyst-1194702-Job-Search-06-13-2025-10-13-57-AM.asp?sid=gumtree
7mo
Executive Placements
1
SavedSave
1st Line Service Desk EngineerBe the first line of support in a fast-paced MSP environment, solving real client problems dailyCape Town (Gardens) | R25,000 R30,000 per monthAbout Our ClientA well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service, they focus on proactive solutions and long-term relationships. Based in Gardens, Cape Town, the team values initiative, quality, and accountability.The Role: 1st Line Service Desk EngineerThis role is the frontline of IT support, responsible for handling incoming support tickets via phone and email, and resolving or escalating technical issues as needed. Youll deliver high-quality remote troubleshooting, user account management, and technical assistance for both software and hardware environments. A key part of the job is owning tickets from start to finish and ensuring all clients receive excellent service.Key Responsibilities1+ years experience in a 1st line support role, preferably within an MSP environmentAct as the first point of contact for all IT incidents and service requests via phone and emailTroubleshoot remotely using Datto RMM, TeamViewer, or AnyDeskSupport Windows 10/11, Microsoft 365 (including Teams, OneDrive, SharePoint), and basic hardware issuesHandle user account management, including password resets, MFA setup, and permissionsMaintain and update internal IT documentationEscalate complex issues to 2nd or 3rd line engineers with clear handover notesAbout YouAt least 1 year of experience in a 1st line support roleStrong knowledge of Microsoft 365, Windows OS, and basic networking (TCP/IP, DNS, DHCP, VPN)Excellent communication and customer service skillsAble to multitask and manage priorities in a fast-paced environmentFamiliar with antivirus and backup tools (e.g. Acronis, Windows Server Backup)Exposure to tools like Cisco Meraki, Ubiquiti, or Datto RMM is a plusExperience with Autotask or Kaseya ticketing systems is beneficialIT certifications (CompTIA A+, Microsoft Fundamentals) are an advantageNote: Working hours may vary, including early or late shifts depending on the weekly rota.
https://www.jobplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1251228-Job-Search-1-14-2026-3-58-18-AM.asp?sid=gumtree
11h
Job Placements
1
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Key ResponsibilitiesProvide Tier 12 technical support (desktop, laptops, printers, mobile devices).Set up and maintain workstations, software, and security updates.Assist with basic network support (Wi-Fi, VPN, connectivity).Support CCTV and access control systems.Manage IT tickets, documentation, and knowledge base updates.Support user accounts (onboarding/offboarding, access, passwords).Assist the Group support department with technical issues and escalations.Liaise with service providers and manage SLA performance.Prepare weekly and monthly incident/status reports.RequirementsEssential:13 years experience in desktop support or help desk.Good knowledge of Windows/macOS and Office 365.Basic understanding of networking and IT security.Strong troubleshooting and customer service skills.Advantageous:Experience with Active Directory, Microsoft 365 Admin Centre, or ticketing systems.IT certifications (CompTIA A+, Network+).Experience supporting remote/hybrid users.Personal AttributesStrong problem-solving abilityCustomer-focused and service-drivenWell organised with good time managementDetail-oriented and able to work independently and in a team
https://www.executiveplacements.com/Jobs/D/Desktop--Technical-Support-1248841-Job-Search-01-06-2026-16-05-15-PM.asp?sid=gumtree
8d
Executive Placements
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