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Desktop & Technical Support
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1 day ago26 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Key Responsibilities
Provide Tier 12 technical support (desktop, laptops, printers, mobile devices).
Set up and maintain workstations, software, and security updates.
Assist with basic network support (Wi-Fi, VPN, connectivity).
Support CCTV and access control systems.
Manage IT tickets, documentation, and knowledge base updates.
Support user accounts (onboarding/offboarding, access, passwords).
Assist the Group support department with technical issues and escalations.
Liaise with service providers and manage SLA performance.
Prepare weekly and monthly incident/status reports.
Requirements
Essential:
13 years experience in desktop support or help desk.
Good knowledge of Windows/macOS and Office 365.
Basic understanding of networking and IT security.
Strong troubleshooting and customer service skills.
Advantageous:
Experience with Active Directory, Microsoft 365 Admin Centre, or ticketing systems.
IT certifications (CompTIA A+, Network+).
Experience supporting remote/hybrid users.
Personal Attributes
Strong problem-solving ability
Customer-focused and service-driven
Well organised with good time management
Detail-oriented and able to work independently and in a team
https://www.executiveplacements.com/Jobs/D/Desktop--Technical-Support-1248841-Job-Search-01-06-2026-16-05-15-PM.asp?sid=gumtree
Id Subtitle 1346139485
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Executive Placements
Selling for 12+ months
Total Ads3.49K
Active Ads3.49K
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Seller stats
3.49KTotal Ads
10.96MTotal Views
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