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A leading manufacturing company based in Montague Gardens is seeking to appoint a Production Manager to join their team.
Knowledge and skills required:
Grade 12
Relevant Degree / Diploma in production management
Textile Manufacturing Experience advantageous
5-8 years experience in a similar role
Responsibilities:
Continuously review and control the production schedule.
Oversee production targets and monitor production quality.
Achieve production targets.
Ensure that the targets set out are aligned with the production lines capabilities.
Ensure timely delivery of finished goods.
Assist the Chief Production Officer with managing the internal team.
Communicate clear and accurate raw material needs to the supply chain department.
Conduct time, lead time, cycle time and tact time studies.
Analyse production, quality control and budgetary outcomes of projects to improve efficiencies.
Coordinate and collaborate with other departments involved with the production process to ensure that goals and objectives are aligned.
Ensure that products are manufactured in accordance with the quality standards set out by the Technical and Quality
Establish daily, weekly, and monthly objectives and communicate them with production supervisors and team leaders.
Monitor the production workflow and adjust to ensure targets are achieved.
Provide the team with necessary direction on production/ quality/ maintenance challenges.
Continuously identify areas of improvement and come up with possible solutions.
Day-to-day production operational management decisions.
Monitor and regulate staffing needs to ensure optimum staffing levels support business demands.
Continuous skills gap analysis of production staff and provide technical support.
Motivate the production staff.
Ensuring strict adherence to safety guidelines and company standards
To apply, please send your CV to liza-nelle@personastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Manufacturing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004813/LN&source=gumtree
5h
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A leading manufacturing company based in Montague Gardens is looking to appoint a Production Manager to join their team.
Responsibilities:
Continuously review and control the production schedule.
Oversee production targets and monitor production quality.
Achieve production targets.
Ensure that the targets set out are aligned with the production lines capabilities.
Ensure timely delivery of finished goods.
Assist the Chief Production Officer with managing the internal team.
Communicate clear and accurate raw material needs to the supply chain department.
Conduct time, lead time, cycle time and tact time studies.
Analyse production, quality control and budgetary outcomes of projects to improve efficiencies.
Coordinate and collaborate with other departments involved with the production process to ensure that goals and objectives are aligned.
Ensure that products are manufactured in accordance with the quality standards set out by the Technical and Quality
Establish daily, weekly, and monthly objectives and communicate them with production supervisors and team leaders.
Monitor the production workflow and adjust to ensure targets are achieved.
Provide the team with necessary direction on production/ quality/ maintenance challenges.
Continuously identify areas of improvement and come up with possible solutions.
Day-to-day production operational management decisions.
Monitor and regulate staffing needs to ensure optimum staffing levels support business demands.
Continuous skills gap analysis of production staff and provide technical support.
Motivate the production staff.
Ensuring strict adherence to safety guidelines and company standards
Knowledge and skills required:
Grade 12
Relevant Degree / Diploma in production management
Textile Manufacturing Experience advantageous
5-8 years’ experience in a similar role
To apply, please send your CV to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Manufacturing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004811/H&source=gumtree
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DC Meat Stikland has a position available for a Production Supervisor with experience in meat and meat processing.
The ideal candidate will reside in Bellville, have own transport, willing to work shifts and weekends when needed.
Please send CV with contactable references to aubrey@dcmeat.co.zaJob Reference #: Ps01Consultant Name: Chantel Brown
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Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as a Technical Site Manager to join our dynamic Projects team. You will be required to manage installations and the teams on site. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems and also Network infrastructure.
We require a minimum of 5 years relevant TECHNICAL & MANAGEMENT experience in the same field, this is a definite pre-requisite. Please DO NOT apply if you do not have any technical back ground in the Security and Electronic building systems industry.
If you are aged between 30 – 45 and looking for a new exciting career opportunity, please send your recently updated detailed CV with a recent colour photo and contactable references.
Minimum pre-requisites:
• Minimum of 5 years technical and site management experience in the same industry
• Experience in building relationships with clients
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Valid driver’s license
In return for your commitment and dedication we offer:
• a 13th cheque
• Company Vehicle, Cell phone and Laptop
• Pension & disability benefits
• Market related Salary
• Internal & External Product specific training
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
PLEASE NOTE: This position is for Cape Town, our office is located in the Brackenfell area, please DO NOT send your CV if you do not already stay in Cape Town.
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to your application
Responsibility:Roles & Responsibilities:
Planning and Project Implementation:
o Ensure proper pre-planning and adjust to the constant changes on site
o Follow the site installation plan of action
o Prepare site for commissioning
o Installation of equipment on site
o Ensure that handover deadlines are met
Site Management:
o Promote safe working practises and ensure safe working conditions
o Manage projects effectively and profitably (Minimize wastage of resources, equipment and cabling)
o Ensure that stock requirements are communicated daily to the stock department
o Ensure accurate commissioning of systems/sites within project budget/time limits
o Ensure high quality level of all installations and workmanship
o Provide supervision of installation team on site
o Ensure effective management of team and resources on site.
o Attend all site meetings
o Correct Technical abilities to complete installations and basic commissioning at a high standard with the focus to get the job done right the first time.
o Ensure that all Vehicles/Tools/Equipment is in working order on site and in your vehicle and that any identified issues are communicated immediately.
Project Admin:
o Detailed capturing of as-built details on site drawings.
o Timeously submit Job Cards for invoicing
o Complete and manage all Health & Safety file requirements on site.
o Detailed daily feedback of active projects.
o Provide email feedback regarding site meetings
o Inform construction supervisor of site delays via email
o Manage telephone and email enquiries in a timely, efficient and professional manner
o Ensure Internal documents are accurate, filed and up to da
o Escalate any unresolved problems or issues of importance to Management
o Ensure that all deadlines are met within the given timeframe
Thank you, we look forward to receive your updated and most recent CV.
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This is a FIXED TERM CONTRACT Job Purpose: As a Manufacturing and Lab Assistant, you will be instrumental in ensuring the seamless operation of our chemical manufacturing process. Your role involves coordinating production activities, maintaining optimal inventory levels, and upholding quality assurance standards. If you have a strong background in chemical manufacturing, excellent communication skills, and the ability to collaborate with diverse teams, we invite you to apply for this critical position.Key Responsibilities:1. Production:Develop and maintain production schedules, optimizing resources and minimizing downtime.Collaborate with production managers, supervisors, and stakeholders to align with overall production goals.2. Quality Assurance: (ISO 9001:2015 and SANS accreditation)Implement and enforce quality control measures to meet specified standards.Collaborate with quality assurance teams to address and resolve production-related issues affecting product quality.3. Inventory Management:Monitor and manage raw material inventory levels to prevent shortages or overages.Work closely with procurement and logistics teams for timely delivery of raw materials.4. Cleaning and Mixing Protocol:Prioritize cleanliness of mixing tanks, ensuring thorough cleaning before product mixing.Enforce a stringent protocol to verify tank cleanliness, promoting product integrity.5. Batch Number Allocation and Material Measurement:Implement a systematic approach to drawing raw materials based on batch numbers.Verify accurate measurement of raw materials, adhering to specified quantities.6. Correct Mixing Procedures:Monitor adherence to correct mixing procedures, conducting regular reviews and training sessions.7. Product Sampling and Testing:Obtain representative samples for rigorous testing by the Lab Technician.Facilitate testing of final product samples, ensuring adherence to quality standards.8. Accurate Record Keeping:Oversee and verify changes to mixed products, maintaining meticulous documentation for traceability.9. Lab Technician Collaboration:Foster collaboration with the Lab Technician, addressing testing-related requirements promptly.Ensure final product tests are carried out and signed off by the Lab Technician.10. Safety, Health, and Environmental Compliance:Ensure factory compliance with health and safety certifications.Report safety incidents promptly and enforce PPE usage during all relevant activities.Qualifications:Matric and tertiary qualification in chemistry.Experience:Proven experience in production control within a chemical manufacturing environment.Strong knowledge of chemical manufacturing processes and quality control procedures.Proficient in using production and ISO software.Behavioral Skills:Work under pressure.Focused.Well-organized.Occupational Skills:Supervising precise measurement of raw materials.Overseeing drawing and assisting with testing product samples.Verifying accuracy and implementing measures to prevent raw material wa
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Our client is looking for a Customer Service Representative.  This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role based in JohannesburgThe principal accountabilities of the Customer Service Representative (=CSR) ensures a qualified and timely execution on the internal and external administrative processes, covering the pre-order, order and post order requirements including, but not limited to, customer service and support, order management and processing, pricing control, customer delivery and inventory management within the ERP system as well as non ERP requirements, e.g. forecasting, and stock managementMatric is essential.3 years of work experience in customer service / order processing.Ability to apply business rationale and independent thinking.SAP experience or any ERP systems experience is non-negotiable.Prior SAP experience in order-processing is a must.Being friendly and understanding for customer needs.Sound knowledge in logistics and shipping familiar with export documentation e.g. Letter ofCredit, Bill of Lading, Airway Bill, Export Letter of Credit orders, preparation of banking documentsUsing Trade Services online banking system etc.Experience in processing SSA import shipments is preferred.Good team player, able to work independently and takes initiative to resolve issues.Willing to learn many new tasks and develop minimum technical knowledge of the product line.Meticulous, organized and possesses positive attitude.Good communication and interpersonal skills. Fluency in spoken and written English.Basic knowledge of Financing, Credit Management and Global Trade Services will be advantageous.Cover full spectrum of pre-order, order and post order services required from product planning to delivery of the product to customers and collection of outstanding dues.Perform complete order to cash process for organizations customers in MEA region.Demonstrate a clear understanding of order-to-cash business processes and support the CS Supervisor to make critical decisions that support both strategic plans and tactical objectives for customer service team.Manage relationship and services with key internal / external customers for order and returns processing.Implement processes, establish and monitor key performance indicators that fosters swift and efficient completion of the full pre to post order stages in MEA region.Ensure extension in SAP on material codes, plant codes and customers.Compile Stock on hand (SOH) report and monitor stock levels in country.Forecasting and planning with sales, supply and sourcing partners to have a continuous flow of stock in country.Maintain SOH report post any sales.Establishing regulatory requirements for importation and actioning any required processes to ensure regulatory compliance.Coordinate the preparation of shipping documentation for the customers: Liaising with
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Job Summary: The Logistics Supervisor is responsible for coordinating all activities related to the movement of materials and supplies into the company and the movement of finished products to customers in a timely and cost-effective manner. In addition, monitor warehouse and distribution areas for efficiency in operations and capacity. Job Duties and Responsibilities include the following:Examines shipping costs and negotiates with carriers to reduce shipping expenses through carrier contractsMonitors and evaluates shipping reports to effectively schedule and plan freight for outgoing finished goods and sheet metal ordersStudies shipping notices, bills of lading, dashboards, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules, utilizing knowledge of shipping procedures, routes, and rates.Determines space requirements and position of shipment in trucks and lays out position of shipment.Manages the functions related to receiving incoming freight and packages, inspect rejects, record shortages and approves loads per ISO policiesDirects the unloading and storage of incoming freight by bin locationsManages steel shipment processes, including receiving shipment pick list, locating steel, packaging requirements, labeling, material certifications, loading shipments per weight restrictions and customer specificationsManages finished goods shipment processes, including packaging, outsourcing, loading, and document generation and approvalPrepares shipping documents for domestic and international shipmentsCollaborates with sales, scheduling and production to achieve the Company’s key customer metric of On-Time Delivery and maintain accuracy of customer shipments and RMAsSchedules maintenance of company-owned vehiclesMaintains accuracy of inventory by performing cycle counts and physical inventoriesAssures that all department employees are adequately trained, assesses the performance of department members, recommends pay changes and disciplinary action for employees in accordance with company policiesSupports process improvement activitiesOther duties may be assigned that pertain to the classification.Logistics Supervisor Requirements and QualificationsBachelor’s degree in Logistics, Supply Chain Management, or related fieldAt least 5 years of prior experience in a supervisory role in logistics or related fieldKnowledge of shipping, receiving, and distribution processes and proceduresStrong problem-solving and organizational skillsExcellent communication and interpersonal skillsAble to multitask and prioritize workloads in a fast-paced environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjcxM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789867&xid=1109_186713
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PURPOSE OF JOB
To assume full control of the daily detailed activities across allocated areas and locations, ensuring that the external and internal SLA’s are achieved in line with the Standard Operating Procedures (SOP) and Compliance Standards and Policies.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Process Management
Supervises the daily activities of the areas and locations under your control.Liaise and manage the co-ordinators and staffing to ensure that the daily, weekly and monthly objectives are achieved.Conduct start and end of shift daily.Ensure that all SLA are met for internal and external clients.Manage non-performance matters and report the process to your manager.Ensures good housekeeping within your defined areas and locations.Ensure compliance to SOP, company policies, standards, system usage, etc.Manage & mitigate any risks and report and track all maintenance and risk concerns in-line with OHS and organisational risk requirements.Collate stats for daily, weekly and monthly submission to the Manager.Conduct daily site inspections.Communicate timeously to all internal operational areas on any exceptions.Supervise staff and process over multiple sites.
People Management
Ensures that permanent and temporary staff is trained, inducted on first day, skilled and that their expertise is optimally applied.Ensures that the working environment contributes to improve staff morale and increase productivity.Responsible for performance management of staff.Responsible for resource planning based on demand and motivate to Line Manager.
SUPERVISORY RESPONSIBILITIES
Has overall responsibility for a staff complement of 5 to 35.Has overall responsibility for defined areas and locations.
QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
B Degree – Operations / Warehouse / Project ManagementMinimum 3 years supervisory experience, specifically in the fields of processing, logistics and warehousing operations.Ability to multi-task and processMust be computer literature.Professional appearance and good communication skillsAbility to work beyond regular work hours when required.Good understanding of excel, word, etc. Must have the ability to manipulate the excel spread sheets to present stats in the desir...
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JOB PURPOSETo supervise the performance of the packaging departmentJOB FUNCTION• All items are counted, packaged according to customer’s request and correctness of Production Edit Lists is checked• Crates/pallets and packaging consumables are ordered in time• Accurate stock records are maintained as per JDE, pick slips are received, printed and handed over in time• Completion of orders from different areas are coordinated as required• Maintain a 4 hour picking turn-around time and a 24 hour packaging turnaround time• Correctly complete packaging and export checklists• OSH ACT is implemented as per standard requirements, all non-conformances are managed and incidents, near missed and innovations are loaded• Housekeeping as per departmental standards• Quality standards are maintained, PPE is maintained as required and any issues are recorded• Daily shop floor planning as per schedule supplied• Week-end shifts are organised as required• Company HR and Disciplinary policy is adhered to, daily MDW1 meetings are held with team and feedback provided to Superior• Planning and scheduling of driver deliveries and collections, assist with transport requests within 24 hours and ensure that vehicle is serviced at regular intervalsQUALIFICATION• Grade 12• Supervisory qualification will be an advantageREQUIREMENTS• 5 years’ experience in a production environment• Problem solver, displays safety awareness, attention to detail, good communication skills, quality orientated, good planning and organising skills• Proficient in Microsoft Office Suite (MS Word, MS Excel and MS Outlook) and JDE would be advantageous• Displays knowledge of raw materials, production processes and other techniques for maximising theeffective packaging of goodsIf candidates are not contacted by
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Reporting to the Food Technologist – Micro
Job Duties & Responsibilities
Applying all micro procedures.Preparation of agars.Sterilization of micro equipment and area.Sampling, testing and plate counting of all micro samples according to procedures.Weekly CIP micro tests to evaluate effectiveness of cleaning according to procedure.Micro testing of final products after shelf life.Always ensure tests are completed accurately.Maintenance and cleaning of equipment in micro lab.Recordkeeping of all micro results and daily equipment verification.Assistance with shelf-life studies.Assistance with scheduling and completing monthly sterilization tests for lines.Timeously report OOS (Out of Specification) results and deviations to supervisor.Apply 5-S principals in workplace.Assists with incoming inspection when needed.Ensure accurate traceability of raw materials and final product.Assist with GMP and Internal audits.Ad-hoc tasks requested from time to time by the supervisor/department head.
Our ideal candidate must have:
Qualifications – National Diploma Food Technology/ BSc Food ScienceExperience 1-2 yearsBasic course in Microbiology
Other attributes:
AccuracyAble to work independentlyAble to do routine work every dayComputer skillsWork under pressureAble to prioritize workload
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzI3NDk4Nzc4P3NvdXJjZT1ndW10cmVl&jid=1695468&xid=3327498778
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SURGO (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The Client is headquartered in New York and has more than 40,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa.
The Client is recruiting for an experienced Digital Transformation Executive to join their team based in Cape Town.
Job Purpose:
The Digital Transformation Manager leverages the core power of domain expertise as the fulcrum and infuse it with levers that include Artificial Intelligence, Dynamic Analytics, Automation and Robotics, and Next Gen Solutions to drive digital transformation by reimagining customer journeys and enabling agile and intelligent operations to improve revenue growth and profitability of our clients.
Essential Functions:
• Responsible for Diagnostic to Solution Proposal creation for Digital projects
• Generate ideas for building game-changing capabilities by scanning the market/competition and internal operations
• Consultative mindset, with approach to think of a business challenge creatively and with a future digital solution mindset
• Build relationships with key business leaders and sponsors other stakeholders to drive uptake of innovation projects, define project vision, scope, requirements, and deliverables
• Successfully collaborate with core and extended teams across the enterprise for deployment of Digital Solutions by internal and client showcasing and articulating the business case and value proposition
• Create best in class products by integrating firms product footprint and investments automation, process simulation, re-engineering, domain expertise, analytics etc
• Responsible for maintaining the Governance and reporting on projects to Business units, Leadership, clients
• Maintain awareness of new and emerging operating practices, technologies such as robotic automation, machine learning, mobility, artificial intelligence and dynamic analytics and the potential application on operations
• Managing client visits for prospects, existing clients with respect to transformation presentations
• Providing transformation solutions and roadmaps for new deals / pursuits
• Contribution of creation of showcase content, though leadership white papers, collaterals
• Updates job knowledge by studying state-of-the-art tools, technologies, reading professional publications; maintaining personal networks; participating in professional organisations
Primary Internal Interactions:
• Business and Account Leadership
• Advanced Automation Robotics
• Analytics
• Products and Platforms
• Quality Process Excellence
• Operations SMEs Supervisors
• RFX and deal team
• Client Management team
• Other enabling functions on need basis
Primary External Interactions:
• Existing and Prospect clients
Technical Skills:
• Strong Insuranc...Job Reference #: 202617
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The successful candidate will report to the Technical Manager, responsibilities will include the following:
Job Responsibilities:
Responsible for all the laboratories (Analytical & Microbiology) equipment & reagents – liaise with old/new suppliersEnsure that Laboratories (Analytical & Microbiology) stock levels are managed within the required budget.Drive annual calibration of all laboratory testing equipment including daily verification and calibration of equipmentAdhere to FSSC 22 000 guidelines and continuous implementation of GLPAssist in Annual Capex application + motivationIdentify resource requirements in the microbiology and analytical laboratory. (e.g., the need for new equipment, upgrading of current equipment or the need for more equipment)Annual ring testing/inter lab testing to verify process equipment reproducibility and personnel repeatabilityDrive the isolation system. Including communication, analytical testing, problem solving, decision-making and statistical trendingResponsible for the warehouse investigation system. Including communication, analytical testing, destructive packaging testing, root cause identification, decision-making and statistical trendingPresent food safety data concerning quality control at the monthly & annual food safety meetingsDrive the E-Mark/SANS 1841 system and E-mark AuditsEnsure that daily quality report is completed, with the focus on quality control, and communication to all relevant departmentsEnsue that daily GMP photo report are completed and communicated to all relevant departmentsAssist with the food safety management system (FSSC 22 000 & ISO 9001) including gap audits, internal and external auditsDrive the concession systems and communication of concession summary to the NPD departmentCo-ordination and improvement of corrective & preventative action systems.Daily product quality evaluations and follow up actionHandling & investigation of customer complaints, drawing up reports, statistical trending, and corrective action implementation.Personnel Management
Required qualification and experience
Food Technology Diploma or Food Science Degree3 Year Laboratory experienceKnowledge of GLP, HACCP & ISO
Other Attributes would include:
Ability to communicate effectively at all levelsAbility to troubleshootExcellent computer skillsExcellent administrative skills and accuracySelf-motivated and result driven approach
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Location
Port Elizabeth
Reports1 to 5 staffDepartmentOperationsPurpose summaryTo ensure effective coordination of operational processes in order to deliver service as contractually agreed with customers.Job descriptionProcess Management - StorageEnsures operational throughput as per SLA agreement specific to box storage.Evaluates operational workflows and procedures to improve job processes on an ongoing basis.Ensures fast and effective retrieval of documents for delivery to clients as required.Ensures accurate and timeous location of files and boxes.Ensures optimisation of resources with respect to current workloads.Process Management - DistributionEnsures maintenance and optimal usage of fleet vehicles, and recommends additions or replacement of vehicles.Monitors and ensures that all vehicles conform to corporate identity guidelines.Manages and ensures fast and effective collection and delivery of clients’ documents and records.Ensures strict adherence to the corporate dress code.Process Management - VaultEnsures fast and effective rotational collection and delivery of required business back-ups to clients.Ensures the accurate capturing of client information received onto the system.Ensures the accurate retrieval of computer media for delivery to clients on a daily basis.
Ensures safe and timeous delivery of computer media to clients according to schedule.Ensures optimisation of routing to maximise vehicle capacity utilisation.Ensures that all ad hoc client requests are fulfilled in the most effective manner.Manages and ensures effective and efficient maintenance of Vault operational processes.Reports operational statistics and client related exceptions to the General Manager on a daily, weekly and monthly basis.Ensures that all client complaints and issues are resolved.Process Management - GeneralReports on operational productivity to the General Manager on a daily, weekly and monthly basis.Ensures that areas under supervision comply with the OSH Act and housekeeping guidelines.People ManagementEnsures that staff is trained, skilled and that their expertise is optimally applied.Ensures that the working environment contributes to improve staff morale and increase productivity.Cost ManagementProvides input into the compilation of the regional budget.Optimises resources to control and reduce costs.Inspects facility and equipment to determine need and extent of service, equipment requiredand type and number of operational staff required.Responsible for managing stock and stock controlsControl and Maintains facilities i.e. equipment, grounds, safety and security checks and procedures and policies....
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Overview:
This role plays a crucial role by efficiently managing production schedules, inventory levels, and resources to ensure the timely and cost-effective production of goods and service delivery to the market. This role is essential for maintaining smooth operations and meeting customer demand while optimizing resources.
Minimum Requirements:
Grade 12Tertiary qualification in Supply Chain / Operations Management OR equivalent experience2+ years in Production Planner/Coordinator role, in FMCG environmentProficient in MS Office, with MS Excel skills at an advanced level
Responsibilities:
Production Scheduling
Create and maintain production schedules based on demand forecasts, sales orders, and inventory levels.Prioritize and allocate production tasks to different production lines.Adjust schedules as necessary to accommodate changing demand or unforeseen production issues.Optimise changeovers and production efficiencies.
Inventory Management
Monitor inventory levels of raw materials, ingredients, packaging, work-in-progress, and finished goods.Collaborate with procurement and warehouse teams to optimize inventory levels and reduce carrying costs, while maintaining minimum stock levels.
Demand Forecasting
Collaborate with sales and marketing teams to gather market insights and customer demand forecasts.Use demand forecasting tools and historical data to predict future production requirements.Analyse promotion forecasts and plan inventory to ensure service delivery.Fine-tune production plans based on demand fluctuations and market trends.
Resource Planning
Coordinate with production supervisors and managers to allocate labour, machinery, and equipment efficiently.Optimize resource utilization to meet production targets while minimizing downtime and overtime costs.Ensure compliance with safety and quality standards in resource allocation.
Continuous Improvement
Identifying opportunities for process optimization, cost reduction, and performance improvement within the procurement function.Implementing best practices, leveraging technology, and driving efficiency across the procurement process.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NDA2NjA2OTc/c291cmNlPWd1bXRyZWU=&jid=1743077&xid=740660697
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Overview:
A vacancy exists for an HR Officer / HR Generalist, within a healthcare group, taking responsibility for one of the business units. The successful candidate will be responsible for delivering on the Group and Regional HR strategy and for optimizing employee commitment, productivity and capability to support the achievement of quality patient care and business efficiency. This will be done with and through the line by providing sound people management leadership, planning, policy/legislative interpretation, communication, developing sound relationships and change capability in line with the organisation’s strategic objectives.
Minimum Requirements:
NQF 7 level degree / tertiary qualification in Human Resources Management/relevant field3+ years HR generalist experienceSound knowledge of HR practices and an understanding of SA legislative contextPrevious experience in healthcare environment advantageousComputer proficiency including basic knowledge of payroll systemsValid Driver’s license and own car essential
Overview of responsibilities:
HR Leadership within the business unit
Resourcing and Talent Management
Transformation
Effective employee relations
Employee Engagement and Enablement
HR Best Practices, Compliance and Risk Mitigation
HR Projects
Detailed responsibilities:
HR Leadership within the business unit:
Ensure business unit’s HR plan is aligned to Group HR strategyVisible HR leadership and partnershipLeadership influence, responsiveness and credibilityEnsure HR best practices (including an effective line manager delivery model and effective change management)Analysing trends, metrics, understand issues and develop solutions
Resourcing and Talent Management:
Agree resourcing needs and implement strategies to attract, retain and develop employees (includes transformation, flexible staffing)Effective training, development, talent and succession processes (including skills/WSP)Coach, guide and mentor managers and supervisors on HR / people managementPartner with the line to ensure effective recruitment and sound processesEffective induction and on-boarding of employeesAnalysing trends, metrics, understan...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTk2MTc0MDY4P3NvdXJjZT1ndW10cmVl&jid=1559434&xid=3196174068
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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include:
Verifying sales calls
• Search for and listen to call recordings.
• Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out.
Conducting overarching quality assessment tasks
• Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.).
• Identify strengths, opportunities for improvement, and any compliance violations in customer interactions.
• Conduct and complete investigations as and when required and provide reporting based on findings.
• Provide detailed, insightful and constructive feedback on evaluations.
• Enter quality assurance (QA) data into spreadsheets to track scores and trends.
• Adhere to high levels of quality standards and meet monthly QA targets.
Contribute to continuous improvement of quality in the unit
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance.
• Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance.
• Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance.
• Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained.
This role has the following requirements:
Qualifications
• Matric certificate or equivalent.
Experience
• QA experience in a call centre environment preferred.
• Minimum of 2-years call centre experience in long term insurance.
Skills and behaviours
• Ability to work with minimum supervision, adapt to a changing environment quickly and think independently.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines.
• Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes.
• Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
Ability to handle multiple tasks in a production-driven environment.
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R7000
• Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130
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Performance parameters
Acquiring expertise on different document types (ID/DL/Passport/Visa…etc.) for more than 200 countriesTo check and verify customers’ credentials and feed them correctly in databaseTo identify and highlight fraudulent/fake/forged documentsTo meet Service Level Agreement, AHT and quality targetsTo report any bug or issue in CRMParticipate in ideation workshop and share improvement ideasAdaptable to learn new document type, process, concept and skillsEnsure adherence to process guidelines as per agreed quality standard on all SOPsEnsure that the assigned targets are achieved as per agreed SLAEnsure adherence to Company Policies and ProceduresShould be flexible to work in a 24/7 environmentEmployee Satisfaction, people development and moraleProcess performance – as per KSFs over the monthAttrition within target levelsImprovement in quality and productivityCustomer SatisfactionAny other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
Manage teams and ensure quality and productivity targets are metDevelop strategies on the floor for reducing attrition and improving employee satisfactionDocumented monthly performance review of Assistant ManagersConduct quarterly and annual appraisals of agents and Assistant Managers and consequently make development plans for themMentor Agents and TLs for their growth and developmentDrive reward and recognition activity on the floorDrive process improvement activity on the floor using Process Excellence methodologyReview Performance of the KPIs on a near term basis and develop plans for improvement in performanceStay in touch with the Client at the Process Owner level on regular basis to review progressEnsure compliance with internal policies and procedures, external regulations and information security standards
Competencies & Skills
Prior Back Office ExperiencePeople management and leadership skillsCapability to conduct an appraisal discussionCapability to communicate with large teamsAppreciation of the domain needs of the process and its key driversReasonable level of business perspective regarding the internal functioning of a BPOGood clien...
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Drive overall performance and manage Utilities & Insurance voice processes within Sales & Service. Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and voice quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable.
Customer Satisfaction - as per agreed Key Success Factors.Process performance – as per agreed KSFs.Attrition - as per agreed KSFs.Quality and productivity ImprovementLevel of subject matter expertise – To be able to support team queriesAny other essential function that may occur from time to time as directed by the Supervisor.
Responsibility:
Manage teams and ensure customer satisfaction, quality and productivity targets are metMotivate team members and control attritionComplaint and escalation managementMonitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.Provide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyEnsure compliance with internal policies and procedures, external regulations and information security standards.Collect and provide data required for various audits like GI/Internal AuditEffectively manage queue and balancing of work loads
Competencies & Skills:
Knowledge of the function, process and systemsCoaching and Feedback abilityClear written and verbal communicationEffective operations managementCustomer Service Orientation.Quality Orientation.Empathy for effective on the job coaching and feedback.
Education Requirements:
Grade 12/Graduation (in any stream) or diploma with a minimum of 12 years of education.Minimum 3 years of work experience in Business Process Off-shoring.Should have at least one year of supervisory experience in international Voice business, preferably in the Utilities & Gas or Insurance industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTMxMzg0OTE/c291cmNlPWd1bXRyZWU=&jid=1295977&xid=653138491
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A food manufacturing company that is part of a large group, is looking for a plant supervisor to be based in Johannesburg.
This manufacturing company focuses on plant and meat products in South Africa and also exports.
The role requires you to be responsible for the manufacture of conforming Product at the right Cost, on Time and in line with the Production Plan and with the correct levels of Manpower
Experience & Qualifications:
NQF 4 - Production / Oprerations Management Qualification
5+ years experience in Food manufacturing
At least 1 year in a Supervisor role
HACCP, GMP knowledge
Job Reference #: KZN000256/LM
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Main Purpose of Job
Assist the service technician and execute technical tasks, in completion of repairs and services on Trucks and related equipment.
Responsibilities:• Attend to repair and maintenance as assigned• Assist with on-road repairs under the supervision of the Service Technician• Maintain levels of productivity and efficiency as instructed• General workshop duties: (examples and not limited to)- Cleaning the workshop- Neatening areas in workshop where space is required- Assist with safely moving and washing trucks- Attend mandatory DAF per E-portal and company requirementsAdditional general responsibilities as required by the Service Technicians, Workshop Foreman and Branch Service Manager on site• Ensure that all tools and equipment is in a safe area before and after usage, and in working order. Where tools have become damaged, immediately report to Service Technician and /or Workshop Foreman on site• Ensure the work area is safe prior to starting work- Where areas are unsafe or not in an acceptable working condition, attempt to clean, dry the area and if more complex, report to Service Technician and/or Workshop Foreman for assistance- Regular toolbox inspections, report missing or damaged tools to Supervisor or Foreman• Ensure all recyclable items, i.e. paper, plastic, glass, or metal items are disposed of in the correctly allocated recycle bins or allocated areas- Ensure all actions are conducted in a neat manner taking into account health, environmental and safety factors
Required Qualifications/Experience
Grade 10 / NQF level 2 with exposure to Technology and technical practical workA certificate or Diploma in Vehicle repairs, mechanics or related filed will be an advantageA minimum of one-year experience in a workshop environment and experience in basic vehicle repairs essentialPrevious experience of DAF vehicle maintenance in a workshop (Per MEIBC codes based on years’ experience)
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjgyNjk2MzY2P3NvdXJjZT1ndW10cmVl&jid=376542&xid=2282696366
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