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Results for performer in "performer", Full-Time in Jobs in South Africa in South Africa
1
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.https://www.jobplacements.com/Jobs/A/Assistant-Store-Manager-Lifestyle-55-1252381-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
7d
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1
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Minimum requirements:Golf operations experience.In-depth product knowledge of golf equipment.Proven experience in retail or management.Customer engagement.Computer literacy.Personality Traits:Aligning performance for success.Business acumen.Management and leadership.Self-motivation, discipline, and problem-solving ability.Strong verbal communication and interpersonal skills.Merchant mentality.Duties and responsibilities:Achieve budgeted sales and margin by setting and managing monthly and weekly budgets, monitoring sales performance across all categories, controlling discounts, and developing team skills to maximise basket size and profitability.Deliver superior customer service by ensuring the company purpose is lived daily, resolving complaints within 24 hours, maintaining call-back and back-order procedures, and monitoring staff performance to meet service standards.Maintain effective cash management by ensuring tidiness and cleanliness at the Point of Sale, following cash-up procedures, and verifying that daily takings reconcile accurately.Ensure data integrity by conducting daily stock counts, identifying discrepancies, implementing corrective actions, and creating awareness among team members of root causes affecting data accuracy.Maintain in-store merchandising standards by ensuring correct product placement, pricing, labelling, and Point of Sale material, conducting floor walks, and ensuring sufficient stock representation on the trading floor.Analyse merchandise performance, coach team members on market needs, and ensure demo and non-demo clubs are correctly handled and labelled.Execute marketing initiatives by maintaining corporate and member data files, managing promotions, sponsorships, and events, and ensuring team members are informed of campaign details.Research market conditions, competitor offerings, and opportunities while maintaining a Marketing Asset register for all physical and digital promotional materials.Develop and manage staff by establishing performance agreements, providing weekly feedback, conducting formal appraisals, identifying skills gaps, managing underperformers, and facilitating recruitment, training, and team-building activities.Perform general administration by reviewing GP exception reports, managing discounts, analysing stock and sales reports, and communicating performance insights to management and team members.Manage store risk by identifying potential risk areas, ensuring compliance with Standard Operating Procedures, reducing stock pilferage, and supporting the Stock Loss Action Plan.Drive continuous improvement by implementing best practices observed in other organisations, recommending areas
https://www.jobplacements.com/Jobs/P/Pro-Shop-Manager-1251761-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
8d
Job Placements
1
Key Responsibilities Field Performance & AnalyticsRemote Troubleshooting & Technical EscalationsInternal Systems & Workflow ImprovementsProduct Development Support (R&D Collaboration)MEP & Site Readiness DrawingsDocumentation, CRM Accuracy & Technical CommunicationShowroom Technical PerformanceSUCCESS METRICS (KPIs)Reduction in repeat technical failures.Faster resolution time for escalated cases.Accuracy, clarity, and quality of performance reports.Improved first-time-fix outcomes (in collaboration with Field Service).Effective identification of systemic issues.Accuracy and consistency of technical workflows.Quality of MEP drawings and site readiness guidance.Contribution to product improvement initiatives.Accuracy of documentation.Degree or diploma in Mechanical, Electrical, Mechatronics, Industrial Engineering preferred.
https://www.jobplacements.com/Jobs/J/Junior-Technical-Specialist-Product-Success-1254382-Job-Search-01-21-2026-10-24-25-AM.asp?sid=gumtree
1d
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Join a specialized software company building highâ??performance, missionâ??critical systems for major logistics and supplyâ??chain clients. Youll be part of a tightâ??knit East Rand development team where your work genuinely matters, with minimal red tape and direct mentorship from a seasoned development leader. This role offers real technical growth, fast progression toward full stack development, and the chance to work with practical, exciting technologiesfrom mobile apps to scanning, OCR, and mappingall in a collaborative, lowâ??politics environment where your ideas drive innovation.Key Responsibilities:Design, build, and maintain scalable, highâ??performance applications using C#, .NET, ASP.NET MVC, SQL, EF, HTML, CSS, and JavaScript.Develop and enhance Android applications (Java/Kotlin) as part of future expansion.Build robust Web APIs and RabbitMQ consumers for high-volume integrations.Optimise SQL Server databases for speed, stability, and massive transaction loads.Troubleshoot production issues while collaborating closely with a highly skilled, fastâ??moving development team.Job Experience and Skills Required:Proven experience as a C# / .NET Developer.Exposure to highâ??performance, lowâ??latency application development.Strong experience with Web APIs, SQL Server, and Git.Experience working with large datasets or highâ??transaction environments is highly beneficial.C#, .NET, and ASP.NET MVC.LINQ to SQL / Entity Framework.SQL Server (Tâ??SQL, stored procedures, and performance tuning).HTML, CSS, and JavaScript.Advantageous: Android development (Java/Kotlin), RabbitMQ, Blazor, React, Angular, Azure/AWS, and Docker.Extremely high attention to detail naturally pedantic.Eagerness to learn, accept mentorship, and grow technically.Strong analytical and problemâ??solving ability.Ability to thrive in a small, collaborative, high-performance team.Takes pride in writing clean, maintainable, wellâ??structured code. Apply Now!
https://www.executiveplacements.com/Jobs/C/C-sharp-Developer-1253150-Job-Search-01-19-2026-04-14-17-AM.asp?sid=gumtree
4d
Executive Placements
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At Network Recruitment, our Engineering team is built for consultants who want more more ownership, more challenge, and more reward. Youll manage your own desk, build strong candidate partnerships, and place specialist engineers into roles that drive real-world impact.If youre confident, resilient, and motivated by results, this is an opportunity to grow your career with a brand known for performance and excellence. Minimum Requirements (but are not limited to):A completed tertiary qualification2 years experience in sales, customer service, or any performance-driven roleA genuine passion for people and growthCompetitive, coachable, and target-driven Whats in it for you:Uncapped earning potentialHands-on mentorship and world-class trainingA vibrant culture where performance is recognised and rewardedThe opportunity to create meaningful change in peoples careers APPLY NOW!
https://www.jobplacements.com/Jobs/R/Recruitment-Consultant-1252023-Job-Search-01-15-2026-04-14-26-AM.asp?sid=gumtree
8d
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Experience and Qualification Required:Matric and Diploma in Information Technology or related fieldAPP Manager, OpManager , SITE 24, PMPN+, A+, MCSE CertificationCCNAWindows Server SupportNetwork SupportKey Performance Areas:Ensure Best practices per device are set across all clientsDependency mappings are done correctly.Taking ownership of the Monitoring environmentWAN/LAN Latency monitoringDaily tasks and routinesCertificate application on Central server and probesAdvise on where improvements can be made and assist with this.Best-known procedures / call logging, escalations.Guidance and advice on APPMAN and Site 24/7.Manage security solutions, for all monitoring tools.Ensure monitoring standards are by Customer PolicyMaintain all Customers monitoring tools dailyAdminister and maintain monitoring rules and alerts.Manage all monitoring for network hardware and equipment, routers, switches, and other Network Devices, infrastructure, servers, applications, and websites.Ensure reliable network connectivity the networks are monitoredMonitor all monitored devices and applications performancePerform capacity monitoring of all systems for customers.Real-time monitoring and analysis of all alertsThreshold-based monitoring for capacity and performance monitoringMonitor hardware failures and backupsEnsure effective backups of configs for monitored systemsTroubleshoot 1st line system issues before escalating to senior teamsCreate priority incidents, make follow-ups, and communicate the status to affected users
https://www.executiveplacements.com/Jobs/M/Monitoring-Engineer-1195058-Job-Search-06-17-2025-04-35-20-AM.asp?sid=gumtree
7mo
Executive Placements
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Company and Job Description:Our client, a respected leader in the financial services industry, is seeking a Senior Manager: Product Performance Analysis & Costing to lead a team of analysts and drive financial modelling, product performance analysis, costing optimisation, and strategic insights that support executive decisionâ??making. This role offers extensive collaboration with finance, operations, BI teams, auditors, and fund committees, along with industryâ??leading exposure to complex analytics, strong executive support, and the opportunity to develop and guide an analytics team. The position offers a marketâ??related salary, a 20% discretionary annual incentive, medical aid, retirement benefits, and longâ??term stability within a growing organisation. Key Responsibilities:Build and maintain financial and pricing models for valueâ??added productsAnalyse product performance and present insights for financial and management reportingManage and update the analytics database and SQL modelsLead, coach, and develop a team of analystsDrive automation of monthly reporting processesConduct claims experience analysis and assess economic pricing factorsPrepare budgets and support external auditors and fund valuatorsJob Experience and Skills Required:Degree in Mathematics, Statistics and Economics or any quantitative field with advanced Excel and strong SQL/Python/R skills5+ years analytics experience with proven management capabilityFinancial services or insurance exposure advantageousStrong communication, stakeholder engagement, and presentation skillsHighly analytical, detailâ??oriented, able to work independently under pressureMust have own/reliable transport and be credit & criminal clearanceApply Now!
https://www.executiveplacements.com/Jobs/S/Senior-Manager-Product-Performance--Costing-1252008-Job-Search-01-15-2026-04-13-56-AM.asp?sid=gumtree
8d
Executive Placements
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Business Development Manager (Security Services) - JohannesburgAre you a results-driven, highly focused sales leader motivated by both a competitive salary and uncapped commission? Ready to lead from the front? Apply! Detail your experience in driving high-performance sales teams and maximizing commission success.We are a leading service provider seeking a dynamic and highly motivated Business Development Manager (BDM) to lead our Johannesburg-based sales operation.This is a critical leadership role built for high-accountability professionals. You will drive success through direct engagement and intensive performance coaching. We offer a competitive base salary with a generous, commission structure tied directly to your teams achievements. Key Responsibilities As the BDM, you will be the driving force behind the performance of our sales team, managing the entire lifecycle of service sales and consultant effectiveness:Intensive Performance Coaching & Oversight: Implement and maintain a system of granular, real-time activity tracking for 10 Sales Consultants across various branches, ensuring maximum effort, accountability, and productivity at all times.Sales Pipeline Ownership: Full ownership of the collective sales pipeline, from strategic lead generation for services to final deal closure, ensuring consistent pipeline health and accurate forecasting.Team Leadership & Development: Recruit, onboard, and manage a team of 10 Sales Consultants, providing on-the-spot coaching, motivation, and constructive feedback to drive immediate performance improvements.Target Achievement: Exceed demanding weekly, monthly, and quarterly sales targets for the services portfolio.Reporting & Analysis: Compile detailed performance reports and leverage data to proactively identify and address performance bottlenecks, implementing corrective actions instantly.Inter-Branch Coordination: Ensure seamless collaboration and standardized, high-quality sales processes across all managed branches. What We Require Proven Leadership Experience: Minimum of 5 years experience managing a sales team, ideally in a fast-paced, high-pressure environment.Services Sales Expertise: A demonstrable track record of success selling services (not products) to the corporate / business to business consumer market.High Accountability: An unwavering commitment to direct performance engagement and holding team members accountable for targets and activities on a frequent basis.Entrepreneurial
https://www.jobplacements.com/Jobs/B/Business-Development-Manager-1250485-Job-Search-1-12-2026-8-25-19-AM.asp?sid=gumtree
11d
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Key Responsibilities:System Administration:Manage and maintain UNIX and Solaris operating systems, ensuring stability and availability.Apply regular system updates and patches to maintain security and compliance.Monitor system performance and proactively troubleshoot and resolve issues.Connect:Direct Management:Administer and configure Connect:Direct (NDM) for secure and reliable file transfer operations.Develop and maintain automation scripts for scheduled and on-demand file transfers.User & Access Management:Manage user accounts, roles, and permissions in line with access control policies.Monitor access logs and ensure adherence to security and compliance standards.Backup, Recovery & Continuity:Develop, maintain, and execute backup and recovery strategies for critical systems and data.Perform regular recovery testing to ensure data integrity and availability.Performance Optimisation:Analyse system performance metrics and recommend improvements.Tune system configurations to improve throughput and reduce latency.Documentation & Reporting:Maintain accurate documentation for system configurations, procedures, and troubleshooting.Produce regular reports on system performance, file transfers, and security events.Collaboration, Support & Security:Collaborate with cross-functional teams to support application deployments and system integrations.Provide technical support and guidance to users on system-related issues.Support security best practices and controls across all managed environments.Job Experience and Skills Required:5-10 years of hands-on experience in system engineering, specifically with UNIX and Solaris environments Proficiency in UNIX and Solaris systems administration Understanding of networking fundamentals and security protocols Scripting skills (Shell and Perl) for automation tasks Familiarity with backup and recovery solutions Apply now!
https://www.executiveplacements.com/Jobs/S/Systems-Engineer-Solaris-Unix-1254366-Job-Search-01-21-2026-00-00-00-AM.asp?sid=gumtree
1d
Executive Placements
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Applicants are required to meet the following criteria: At least 10 years experience in similar industryAccount management experience advantageousProven track record of delivering projects within defined timelines under high pressure The successful applicant would be responsible for, but not limited to:Ensure the region has sufficient capacity (technical teams) to achieve its set targets and objectivesConfirm regional operating capacity in all departmentsContinuously analyse operating performance and develop ways to improve efficiencyEnsure sure both parties (region & head office) are giving and/or receiving training and technical supportEnsure sure both parties (region & head office) are giving and/or receiving health & safety supportEnsure sure both parties (region & head office) are giving and/or receiving stock on time and within agreed timeframesKeep a record of past reports and monthly performance metricsReport on department status weekly Installations; Maintenance; ProjectsPerform any other work-related duties and responsibilities that may be assigned from time to time by management.Report back on progress towards targets throughout the monthProvide support to the regional manager across all departments and functions to enable better and improved execution in the regionProactively manage changes in the regional scope, ensure that any change to the scope is documented and approvedIdentify potential crises & devise contingency plansPlan and facilitate effective regional updates and meetingsLiaise with business partners and ensure strong relationshipsKPI-Reporting to be accurate, timeous and detailedAble to produce detailed analysis of past regional performancesAll stock is received within agreed timeframes and no stock shortagesAll staff & contractors have H&S audits within agreed timeframes allowedAll staff that require training and technical support receive it within agreed timeframesDevelop a set of KPIs to determine efficiency and performanceMaintain a report on the maximum operating capacity of each regionAvailable Technical capacity exceeds monthly target by at least 10% Salary: Market related
https://www.executiveplacements.com/Jobs/B/Branch-Manager-IT-KZN-1254752-Job-Search-01-22-2026-04-34-12-AM.asp?sid=gumtree
14h
Executive Placements
1
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At Network Recruitment, our Engineering team is where detail meets opportunity. As a Researcher, youll support experienced consultants by sourcing top engineering talent, mapping the market, and building strong candidate pipelines across key industries.This role is perfect for someone analytical, curious, and eager to learn. If you have an engineering background or exposure to technical environments, and enjoy research, networking, and working in a fast-paced setting, this is a great entry point into recruitment.Youll gain hands-on experience, industry insight, and a clear path for growth within a high-performance team. Minimum Requirements (but are not limited to):A completed tertiary qualification2 years experience in sales, customer service, or any performance-driven roleA genuine passion for people and growthCompetitive, coachable, and target-driven Whats in it for you:Uncapped earning potentialHands-on mentorship and world-class trainingA vibrant culture where performance is recognised and rewardedThe opportunity to create meaningful change in peoples careers APPLY NOW!
https://www.jobplacements.com/Jobs/R/Researcher-1255153-Job-Search-01-23-2026-04-15-18-AM.asp?sid=gumtree
5h
Job Placements
1
A well-established, high-performance FMCG operation is seeking a Production Team Leader to take ownership of production line performance, safety, quality, delivery, cost control, and team leadership. This role is pivotal in driving operational excellence, fostering a strong safety culture, and leading teams to consistently deliver against production targets.This is not a desk role. This is boots-on-the-floor leadership.
https://www.executiveplacements.com/Jobs/L/Line-Coordinator-Production-Team-Leader--Manufact-1254538-Job-Search-01-22-2026-02-00-18-AM.asp?sid=gumtree
14h
Executive Placements
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Position: Operations ManagerLocation: Tygervalley, Cape Town Description:As Operations, the role will oversee the day-to-day sales operations ensuring alignment between sales strategies and operational capabilities. Key Responsibilities:Process optimisation - streamlining sales process to increase efficiency.Sales strategy development - creating and executing sales plans to meet targets.Customer relationship management - maintaining and building relationships.Collaboration - working cross functional departments.Sales forecasting - predicting sales trends and adjusting strategies accordingly.Reporting and analysis - providing sales performance reports and insights.Performance analysis - tracking performance and identifying improvements.Team management - leading, training and guiding teams.Problem solving - resolving operational issues.Financial targets - achieve monthly targets through active monitoring of activity ratios. Requirements:Time managementLeadership skillsStrong communication skillsCritical thinkingInterpersonal skills adaptabilityPersuasiveness be able to close deals effortlesslyTechnical expertiseTeamwork Essential Requirements:Proven experience in sales operations or operations managementExperience working in a technology, electronics or security environmentStrong understanding of sales processesAbility to analyse data and performance metrics to drive decision-makingExperience in sales forecasting and reportingComfortable working with cross-functional teamsStrong problem-solving and decision-making skillsAbility to manage priorities and work under pressureConfident in process improvement and operational efficiencyExperience leading or supporting teams (people management) If you meet the above requirements, please apply by submitting your CV.
https://www.jobplacements.com/Jobs/O/Operations-Manager-1253905-Job-Search-1-21-2026-1-15-45-AM.asp?sid=gumtree
2d
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, engaging and productiv
https://www.jobplacements.com/Jobs/A/Assistant-Store-Manager-Mokopane-1252387-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
7d
Job Placements
1
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.Foster a positive, e
https://www.jobplacements.com/Jobs/S/Store-Manager-Lambton-Mall-1252392-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
7d
Job Placements
1
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.https://www.jobplacements.com/Jobs/A/Assistant-Store-Manager-Mall55-1252380-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
7d
Job Placements
1
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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.Key Responsibilities:Operational ManagementDrive store performance to achieve and exceed sales targets.Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.Ensure consistent implementation of merchandising and marketing standards.Attract and retain a strong and loyal customer base.Inventory ManagementOversee inventory controls and ensure effective stock management.Monitor store performance in line with stock availability and customer demand.Customer ServiceEnsure exceptional customer experiences that exceed expectations.Review and act on Mystery Shopper reports and customer feedback.Resolve product and service-related complaints quickly and effectively.Lead by example in reinforcing a customer-first culture among staff.People ManagementTrain, develop and motivate staff to reach full potential.Plan for succession and promote internal growth.Manage performance consistently and fairly.https://www.jobplacements.com/Jobs/A/Assistant-Store-Manager-The-Reef-1252403-Job-Search-01-16-2026-02-00-16-AM.asp?sid=gumtree
7d
Job Placements
1
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Responsibilities:Manage and optimise dialler campaigns and agent capacityDesign and execute omnichannel strategies (SMS, WhatsApp, email, voice, AI)Develop and deploy AI agents for contact flowsBuild real-time dashboards and track performance metricsLead monthly performance reviews and drive KPI improvementsAlign contact strategies with compliance and legal requirementsIntegrate QA and coaching insights into agent performanceControl costs by optimising contact efficiency and suppressing low-value leadsPilot innovative contact technologies and automation toolsOversee Excalibur data integration into contact workflowsEnable and manage tracing strategies for hard-to-contact debtorsRequirements:Proven experience managing and optimising outbound and inbound dialler campaigns at scaleStrong working knowledge of omnichannel contact strategies, including voice, SMS, WhatsApp, email, and digital channelsAdvanced analytical skills with the ability to interpret large datasets and translate insights into actionable strategiesExperience working with data integration platforms and contact workflow tools (including exposure to systems such as Excalibur or similar)Ability to operate in a fast-paced, performance-driven environment with competing prioritiesExperience in enabling and managing tracing strategies for hard-to-contact debtorsPrevious leadership or people-management experience Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.
https://www.executiveplacements.com/Jobs/D/Dialler-Manager-Pietermaritzburg-1255245-Job-Search-01-23-2026-04-36-53-AM.asp?sid=gumtree
5h
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1
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Knowledge and understanding of executive and personal protection and tactical skills, situational and operational planningCapable of planning, executing and maintaining executive and personal protection operations in dynamic environmentsKnowledge and understanding of risk environmentStrong communication and crisis management skillStrong planning and co-ordinating skillClear understanding of Policies processes and proceduresDeveloping key performance goals and managing the performance of the staffCreating and implementing strategies for business growthManaging the recruitment, hiring and training processesEnsuring that departments or units deliver quality offerings to clientsWorking closely with Managers and other senior staff to improve efficiency and performanceImproving internal processes for better productivityOverseeing large projects and interpreting performance reportsManaging the budget and monitoring the financial health of a location or business unitA key driver of the governance processes.Good understanding of all service areas and team deliveriesHR/ IR Understanding to handle manpower disputes and CCMA hearingAdmin skills -Report writing and knowledge on working with the Journey managementplatform/system.Single point of contact for the customerCommunication and engagement between customer and supplierHandle all Manpower disputesAttend CCMA hearings,Liaise with internal departments, external partners, and authorities as required.Identify and escalate high-risk findings in line with corporate and legal guidelines Preferred qualifications/attributes/skills:PSIRA Grade AGrade 12 or equ
https://www.executiveplacements.com/Jobs/G/General-Manager-1254628-Job-Search-01-22-2026-04-05-29-AM.asp?sid=gumtree
14h
Executive Placements
1
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Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and crossâ??functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding industry.Requirements:510+ years experience in customer service leadership, ideally in a highâ??pressure BPO or service environment.Strong track record of developing and executing strategy, driving operational performance, and resolving complex customer and business matters.Exceptional communicatorwritten and verbal.Demonstrated ownership and leadership maturity; not a clockâ??checker or job hopper.Resilient, decisive, and able to operate effectively under pressure.Can write and execute customer service strategies, with a clear focus on results.Is extremely well-spoken and confident in communication.Has a proven track record of handling complex matters and resolving issues decisively.Stable CVCan lead without clock-watching, taking full ownership of responsibilities.Has the tenacity and resilience to thrive in a challenging industry.DesirableExperience with reporting to senior executives.Proven change management and process optimisation experience.Key CompetenciesStrategic thinking & analyticsStrong interpersonal & communication skillsLeadership & coachingProblem solving & escalation managementCustomerâ??centric mindsetCompiling reportsAnalysing dataCan work in a high pressured environmentTraining skillsResponsibilities: Strategic LeadershipDevelop and implement the customer service strategy aligned with organisation goals.Work with executive leadership to shape customer experience priorities and performance indicatorsOperational ManagementLead dayâ??toâ??day customer service operations to ensure highâ??quality service delivery.Handle escalations, complex client issues, and highâ??stake service challenges personally when neededTeam Leadership & DevelopmentManage, coach, and mentor customer service team leaders and staff.Set performance expectations, monitor performance metrics, and drive accountabilityCrossâ??Functional EngagementCollaborate with ops, sales, marketing, and product teams to resolve issues and improve customer outcomes.Provide detailed reporting to CO
https://www.jobplacements.com/Jobs/S/Senior-Customer-Service-Leader-1254639-Job-Search-01-22-2026-04-07-31-AM.asp?sid=gumtree
14h
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